336 NLRB 937
Made in France, Inc.
MADE IN FRANCE, INC.
937
Made in France, Inc. and Warehouse Union Local 6,
International Longshore & Warehouse Union,
AFL–CIO. Cases 20–CA–29112, 20–CA–29216–
1, and 20–RC–17522
October 29, 2001
DECISION, ORDER, AND DIRECTION OF
SECOND ELECTION
BY CHAIRMAN HURTGEN AND MEMBERS
LIEBMAN
AND WALSH
On April 7, 2000, Administrative Law Judge Gerald A.
Wacknov issued the attached decision. The General
Counsel filed exceptions, a supporting brief, a reply
brief, and an answering brief. The Respondent filed
cross-exceptions1 and an answering brief.
The National Labor Relations Board has considered
the decision and the record in light of the exceptions and
briefs and has decided to affirm the judge’s rulings, find-
ings,2 and conclusions and to adopt the recommended
Order as modified and set forth in full below.3
ORDER
The National Labor Relations Board orders that the
Respondent, Made in France, Inc., San Francisco, Cali-
fornia, its officers, agents, successors, and assigns, shall
1. Cease and desist from
1 Chairman Hurtgen notes that the Respondent did not except to the
judge’s findings that the Respondent violated Sec. 8(a)(1) and (3) of the
National Labor Relations Act. In addition, Chairman Hurtgen notes
that three of the Respondent’s exceptions relate to certain of the judge’s
evidentiary rulings. The Respondent prevailed on the substantive is-
sues to which the evidentiary rulings related. Therefore, Chairman
Hurtgen finds it unnecessary to pass on these rulings.
The Respondent raised an estoppel defense to the Union’s election
objections and to the General Counsel’s seeking of a Gissel remedy.
The defense is that the Union (1) told employees about other employers
who had in the past contacted the Immigration & Naturalization Service
(INS) to raid employees before elections and (2) warned the employees
about employers’ use of consultants and tactics the Respondent might
use in the election. We reject the defense. Even if this union conduct
were objectionable or unlawful, that would not minimize the Respon-
dent’s conduct which upset laboratory conditions and which made
unlikely the prospect of having a free and fair election.
2 Members Liebman and Walsh, however, do not adopt the judge’s
comments in fn. 30 of his decision. The General Counsel has excepted
to some of the judge’s credibility findings. The Board’s established
policy is not to overrule an administrative law judge’s credibility reso-
lutions unless the clear preponderance of all the relevant evidence
convinces us that they are incorrect. Standard Dry Wall Products, 91
NLRB 544 (1950), enfd. 188 F.2d 362 (3d. Cir. 1951). We have care-
fully examined the record and find no basis for reversing the findings.
3 We will modify the judge’s recommended Order in accordance
with our decision in Indian Hills Care Center, 321 NLRB 144 (1996),
as revised in Excel Container, 325 NLRB 17 (1997). We will also
modify the judge’s Order to conform to our recent decision in Ferguson
Electric Co., 335 NLRB 142 (2001).
(a) Locking the warehouse gate without justification in
response to the Union’s request for recognition.
(b) Discharging employees for supporting and engag-
ing in activities on behalf of the Union.
(c) In any like or related manner interfering with, re-
straining, or coercing employees in the exercise of rights
guaranteed to them under Section 7 of the Act.
2. Take the following affirmative action necessary to
effectuate the policies of the Act.
(a) Within 14 days after service by the Region, post at
the Respondent’s place of business the attached notice
marked “Appendix.”4 Copies of the notice, on forms
provided by the Regional Director for Region 20, after
being signed by the Respondent’s authorized representa-
tive, shall be posted by the Respondent and maintained
for 60 consecutive days in conspicuous places, including
all places where notices to employees are customarily
posted. Reasonable steps shall be taken by the Respon-
dent to ensure that the notices are not altered, defaced, or
covered by any other material. In the event that, during
the pendency of these proceedings, the Respondent has
gone out of business or closed the facility involved in
these proceedings, the Respondent shall duplicate and
mail, at its own expense, a copy of the notice to all cur-
rent employees and former employees employed by the
Respondent at any time since May 4, 1999.
(b) Within 14 days from the date of this Order, offer
Joseph O’Neil full reinstatement to his former position
or, if that position no longer exists, to a substantially
equivalent position, without prejudice to his seniority or
any other rights or privileges previously enjoyed.
(c) Make Joseph O’Neil whole for any loss of earnings
and other benefits suffered as a result of the discrimina-
tion against him, in the manner set forth in the remedy
section of the decision.
(d) Within 14 days from the date of this Order, remove
from its files any reference to the unlawful discharge of
Joseph O’Neil and within 3 days thereafter notify him in
writing that this has been done and that his discharge will
not be used against him in any way.
(e) Preserve and, within 14 days of a request, or such
additional time as the Regional Director may allow for
good cause shown, provide at a reasonable place desig-
nated by the Board or its agents, all payroll records, so-
cial security payment records, timecards, personnel re-
cords and reports, and all other records, including an
electronic copy of such records if stored in electronic
4 If this Order is enforced by a judgment of the United States court
of appeals, the words in the notice “Posted by Order of the National
Labor Relations Board’’ shall read “Posted Pursuant to a Judgment of
the United States Court of Appeals Enforcing an Order of the National
Labor Relations Board.’’
336 NLRB No. 86
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
938
form, necessary to analyze the amount of backpay due
under the terms of this Order.
(f) Within 21 days after service by the Regional Of-
fice, file with the Regional Director for Region 20 a
sworn certification of a responsible official on a form
provided by the Region attesting to the steps that the Re-
spondent has taken to comply.
IT IS FURTHER ORDERED that the election held on
June 11, 1999, in Case 20–RC–17522, is set aside, and
this case is remanded to the Regional Director for Region
20 to conduct a new election at a time and place deter-
mined by him.
[Direction of Second Election omitted from publica-
tion.]
APPENDIX
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
The National Labor Relations Board has found that we
violated the National Labor Relations Act and has or-
dered us to post and abide by this notice.
Section 7 of the Act gives employees these rights:
To organize
To form, join, or assist any union
To bargain collectively through representatives
of their own choice
To act together for other mutual aid or protection
To choose not to engage in any of these protected
concerted activities.
WE WILL NOT lock the warehouse gate without justi-
fication in response to employees’ union activity.
WE WILL NOT discharge employees because of their
interest in or activities on behalf of any union.
WE WILL NOT in any like or related manner interfere
with, restrain, or coerce you in the exercise of the rights
guaranteed you by Section 7 of the Act.
WE WILL, within 14 days from the date of this Order,
offer employee Joseph O’Neil full reinstatement to his
former job or, if that job no longer exists, to a substan-
tially equivalent position, without prejudice to his senior-
ity or any other rights or privileges previously enjoyed.
WE WILL make Joseph O’Neil whole for any loss of
earnings and other benefits resulting from his discharge,
less any net interim earnings, plus interest.
WE WILL, within 14 days from the date of this Order,
remove from our files any reference to the unlawful dis-
charge of Joseph O’Neil, and WE WILL, within 3 days
thereafter, notify him in writing that this has been done
and that the discharge will not be used against him in any
way.
MADE IN FRANCE, INC.
Paula R. Katz, Esq. and Boren Chertkov, Esq., for the General
Counsel.
Richard Lotts, Esq. (Sheppard, Mullin, Richter & Hampton,
LLP), of Los Angeles, California, for the Respondent.
Beth A. Ross, Esq. (Leonard, Carder, Nathan, Zuckerman,
Ross, Chin & Remar), of San Francisco, California, for the
Union.
DECISION
STATEMENT OF THE CASE
GERALD A. WACKNOV, Administrative Law Judge. Pur-
suant to notice a hearing in this matter was held before me in
San Francisco, California, on September 22–24 and October 4–
7, 19, 21, and 22, 1999. The original charge in Case 20–CA–
29112 was filed by Warehouse Union Local 6, International
Longshore & Warehouse Union, AFL–CIO (the Union) on May
7, 1999. The original charge in Case 20–CA–29216 was filed
by the Union on July 1, 1999. Thereafter, on August 30, 1999,
an order consolidating cases, consolidated complaint and notice
of hearing was issued by the Acting Regional Director for Re-
gion 20 of the National Labor Relations Board (the Board)
alleging violations by Made in France, Inc. (the Respondent) of
Section 8(a)(1), (3), and (5) of the National Labor Relations
Act (the Act). The Respondent, in its answers to the complaint
and amended complaint, duly filed, denies that it has violated
the Act as alleged.
On May 7, 1999, the Union (or Petitioner) filed a petition for
election in Case 20–RC–17522. The parties entered into a
Stipulated Election Agreement approved on May 21, 1999.
Following an election held on June 11, 1999, a tally of ballots
was issued showing that of approximately 14 eligible voters, 3
votes were case in favor of the Petitioner, 10 votes were cast
against the Petitioner, 1 ballot was challenged, and 1 ballot was
void. Thereafter, the Petitioner filed timely objections to the
election and on September 3, 1999, the Acting Regional Direc-
tor issued a report on objections, order consolidating cases, and
notice of hearing, in which the unfair labor practice proceed-
ings were consolidated with the representation proceeding to
the extent that the unfair labor practice allegations bear on the
validity of the election, and requested that the administrative
law judge prepare and cause to be served upon the parties a
report containing credibility resolutions, findings of fact and
recommendations to the Board as to the disposition of the ob-
jections and unfair labor practices bearing on the validity of the
election.
The parties were afforded a full opportunity to be heard, to
call, examine, and cross-examine witnesses, and to introduce
relevant evidence. Since the close of the hearing, briefs have
been received from counsel for the General Counsel (the Gen-
eral Counsel), counsel for the Respondent, and counsel for the
Union. On the entire record, and based on my observation of
the witnesses and consideration of the briefs submitted, I make
the following
MADE IN FRANCE, INC.
939
FINDINGS OF FACT
I. JURISDICTION
The Respondent, a California corporation with offices and
warehouses in San Francisco, California, is engaged in the
business of importing and distributing specialty foods and
French wines. In the course and conduct of its business opera-
tions, the Respondent annually purchases and receives goods
valued in excess of $50,000 directly from points outside the
State of California. It is admitted and I find that Respondent is
engaged in commerce within the meaning of Section 2(2), (6),
and (7) of the Act.
II. THE LABOR ORGANIZATION INVOLVED
It is admitted and I find that at all material times the Union is
and has been a labor organization within the meaning of Sec-
tion 2(5) of the Act.
III. ALLEGED UNFAIR LABOR PRACTICES; ELECTION
OBJECTIONS
A. The Issues
The principal issues in this proceeding are whether the Re-
spondent has violated Section 8(a)(1) and (3) of the Act by
discharging employees and by other conduct, and whether a
bargaining order should be imposed to remedy the alleged vio-
lations; or whether the Union’s election objections, incorporat-
ing the alleged unfair labor practices and other objections,
should be found to be meritorious.
B. The Facts
1. The alleged unfair labor practices
a. The request for recognition
On May 4, 1999,1 a group comprised of five union represen-
tatives and five employees2 assembled outside the Respon-
dent’s premises. Business Agent Fred Pecker handed two let-
ters to the Respondent’s operations manager, Patrick Maury,
both dated May 4. One letter requests voluntary recognition in
a unit of the Respondent’s drivers and warehouse employees,
premised on the representation that the Union has been desig-
nated by “an overwhelming majority” of the unit employees as
their bargaining representative.3 The letter warns the Respon-
dent about the rights of employees to engage in union activities,
as follows:
We would also like to advise you at this time that federal and
state labor laws protect the right of employees to participate in
union activities and to be represented by the union of their
choice. Any form of employer conduct which interferes with,
restrains or coerces the above-named employees, or any other
1 All dates or time periods hereinafter are within 1999 unless other-
wise specified.
2 Three of the five employees clocked out that morning for a short
time in order to be present and show their support for the Union,
namely, Patricia (Pam) Martin-Nixon (Nixon), Joseph O’Neil, and Erik
Cole; the two other employees who were present, Ivan Castro and
Lamar Legaspi, were not scheduled to work at that time.
3 The evidence shows and I find that approximately 11 of the 15 unit
employees had signed valid union authorization cards prior to May 4.
Made in France employees, in the exercise of these protected
rights is unlawful. We therefore request that you immediately
instruct all of your supervisory and managerial personnel to
refrain from any threats, intimidation, coercive interrogation
regarding union activities, surveillance of union activities, or
other such unlawful conduc t.
The second letter contains a similar warning and a list of
employees who “are member of the Made In France Organizing
Committee.” The list contains the names of 11 of the approxi-
mately 15 unit employees, consisting of 7 drivers and 8 ware-
house employees, including the names of Joseph O’Neil and
Pam Nixon, and states that the named employees “will be wear-
ing photo ID badges indicating their support for the Union.”4
During the meeting the union representatives made certain
statements to Maury, demanded recognition, and warned Maury
about taking any adverse action against employees that would
violate the law. Maury thanked them and said he would pass
the letters and information on. The only employee to speak
during this meeting was Joseph O’Neil, a warehouse employee,
who said that he just wanted to tell Maury that if he had “any-
thing to say to me from now on, these are my representatives
and talk to them.”
On May 7, the Union filed a representation petition in Case
20–RC–17522. An election was held on June 11. Three votes
were cast for the Union, 10 votes were cast against the Union, 1
ballot was void, and 1 ballot, namely the ballot of employee
O’Neil, who had been discharged prior to the election, was
challenged. As noted above, the Union filed objections to the
election, which have been referred to me in this consolidated
proceeding.
b. The discharge of Joseph O’Neil
Joseph O’Neil, a warehouse employee, was hired in April
1998. Sometime in January, at his request so that he could
attend school in the afternoon, O’Neil was assigned to the 6
a.m. shift. On this early shift he was the only warehouseman
present. He was responsible for filling customers’ orders and
preparing them for the truckdrivers, particularly the orders that
had been called or faxed in after the close of business on the
preceding day. The truckdrivers, who also arrive at 6 a.m., are
required to promptly leave on their routes as soon as the trucks
are loaded with the merchandise. The other warehousemen did
not report to work until 9 a.m. or later. Warehouse Manager
Benoit Dubuisson testified as follows regarding O’Neil’s 6 a.m.
shift:
[T]he 6:00 a.m. shift is very important. If he’s later, I mean
the drivers (sic) has to do the orders, and that’s going to make
the drivers late, customers not happy, and I mean its just one
thing. It’s like a, if a person is late in the morning, should
come in at 9:00, it’s not such a big deal to being late. But that
person [O’Neil] requested to me, because he wanted to go
4 Abundant record evidence shows that in fact the employees only
wore the badges for a day or so after May 4; the Respondent maintains
that this constitutes evidence that the employees almost immediately
lost interest in union representation, and that early employee defection
from the Union was not the result of any subsequent conduct of the
Respondent.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
940
back to school, and he knew that his attendance was very, it
was a must to be able to serve our customers.
Dubuisson testified that O’Neil’s attendance was always a
problem, but that it had improved in October, November, and
December 1998, and apparently the first part of January, a pe-
riod of time when the Respondent was particularly busy. Dur-
ing this time O’Neil did a good job, and there was never a prob-
lem with O’Neil’s work performance after he clocked in.
Therefore, Dubuisson granted O’Neil’s request to transfer to
the 6 a.m. shift sometime in January, so that he could attend
school, with the understanding that he was to be sure that he
was at work on time. O’Neil gave his assurance, and Dubuis-
son trusted him. However, after this transfer Dubuisson con-
tinued to have a lot of problems with O’Neil’s attendance, and
verbally admonished him for his lackadaisical attitude toward
attendance and punctuality. In addition, coworkers complained
to Dubuisson about O’Neil’s attendance and tardiness.
On January 14, Dubuisson gave O’Neil his annual appraisal.
Dubuisson checked the boxes reflecting that O’Neil fulfilled
the requirements for attendance and punctuality, and checked
the box opposite the statement. “Constantly accomplishes the
requirements of the job. This means that employee’s perform-
ance is better than ‘average.’” Dubuisson testified that in fact
this was not correct as O’Neil’s attendance and tardiness was
still a problem, but that
I did show him some respects [sic] because of his good work
and good behavior for the three months that he was working.
And everybody had mentioned the change of his behavior
during those three months. So I didn’t want to give him a bad
review just for that, because on the other side, he did a very
good job under the pressure, and produced a tremendous
amount of work during those three months that we were very
busy. So I didn’t want to say anything against that.
In this appraisal Dubuisson was rating O’Neil for the entire
year. Dubuisson testified that O’Neil’s attendance and punctu-
ality was not as important prior to January, when he was on the
9 a.m. shift and working along with other warehouse employees
who were available to do the work, and that this consideration,
coupled with the fact that O’Neil worked particularly hard dur-
ing the last 3 months of 1998,5 influenced Dubuisson’s decision
to refrain from downgrading him for attendance and punctuality
during his annual appraisal.6
Patrick Maury, formerly the Respondent’s sales manager,
became operations manager in January. Maury testified that he
spoke with O’Neil about his attendance several times after
January, because O’Neil’s tardiness and no-show record was
very poor. In early March he became particularly upset with
O’Neil, and, during a discussion near the coffee machine, ad-
monished him and told him
5 In fact, all of the warehouse employees worked hard during that pe-
riod of time and because of this they received a $500 bonus and a dollar
an hour wage increase.
6 While Dubuisson checked four boxes under the hearing “Partially
Meets Requirements,” the items checked were not related to attendance
and punctuality.
that if he wasn’t changing his attendance or the way he was
doing business, that we will both have a very serious problem
with him . . . that he had to change his attendance record.
That he had to make efforts to get here on time. That if he
didn’t, you know, we would have to, basically, fire him.
That’s what I told him.
O’Neil acknowledged that Maury was “a little upset” with
him on that occasion because an order had not gone out as a
result of O’Neil’s absence the day before. O’Neil decided to
appease Maury by apologizing because, as O’Neil put it, “He’s
third down in the line from the top and you kind of try to make
him happy.”
March 15 was a payday, and on that day Dubuisson ex-
plained to the employees that due to an unavoidable problem all
of the paychecks, including those of management, had not yet
been prepared, and that they would receive their checks the
following day. O’Neil stated, according to Dubuisson, that “if
he didn’t get his fucking paycheck, that he wasn’t coming to
work.” O’Neil admits he did not show up for work or call in on
the following day, March 16, because he had not been paid on
March 15; however, he came to the warehouse at about noon on
March 16 to pick up his check.
On March 17, when O’Neil returned to work, Warehouse
Manager Dubuisson had a meeting with O’Neil and gave him
the following written warning:
After a recent meeting with Patrick Maury, Operations Man-
ager, regarding your tardiness and current no show at work,
we are forced to give you a second warning for not showing
today March 16, 1999 at your work. Such behavior is not
compatible with our company policy. Repeat absence or tar-
diness will lead to disciplinary action up to and including ter-
mination of employment.
The memo notes that O’Neil had been warned previously for a
similar occurrence 1 week before, and under the hearing “Cor-
rective Efforts” states: “No tardiness and/or no show on time at
work.”
O’Neil testified that during this meeting he told Dubuisson
that he did not agree with the warning because he had not been
paid on time, and Dubuisson said that “you can’t just not come
in, you know, like that.” After discussion along these lines,
according to O’Neil, Dubuisson handed him the notice and
said, “you know, they don’t want unions in the building.”7
When asked by the General Counsel what time his shift be-
gan, O’Neil testified, “I can’t really tell you that, I don’t have a
schedule. Like 9:00 ‘ish, 10:00 ‘ish, somewhere around there.”
And when specifically asked by the General Counsel whether
he worked the 6 a.m. shift, he replied, “I did do that also, 6:00,
6:30, I don’t—the times, I don’t know.”
7 I do not credit this statement of O’Neil. At that point in time there
was no union in the picture, and such an incongruous remark would not
make sense. In addition, O’Neil did not impress me as a credible wit-
ness. I find that Dubuisson credibly testified that he did not make such
a statement and did not know anything about a union or union activity
at the time..
MADE IN FRANCE, INC.
941
Thereafter, according to Dubuisson, O’Neil continued to be
absent or tardy on a consistent basis until the time of his dis-
charge on May 7. Thus, Dubuisson testified:
sometime he was calling in, sometime he wasn’t calling in.
Just like when he felt like calling he was calling; when he
could call he was calling. And during that time, also, I believe
he had a car, so I mean sometime he was calling me, said, I
had a problem with my car. And don’t know [sic] if he had a
phone, or sometime he was saying, well, I don’t have the
money to be able to call. He wasn’t calling, or when he
wanted to call he called.
Dubuisson said there were complaints about O’Neil from other
employees, apparently truckdrivers who would have to fill or-
ders in O’Neil’s absence so that they could leave on their routes
on time. O’Neil did not request and was not given the opportu-
nity to move back to the 9 a.m. shift, where his unpredictable
attendance would cause less of a problem for the Respondent,
because O’Neil had requested the early shift for his conven-
ience in order to attend school,8 and Dubuisson had accommo-
dated him in this regard with the understanding that his atten-
dance would be satisfactory. Further, knowing the personal
schedules and commitments of the other warehouse employees,
Dubuisson was certain that none of them would be willing to
begin work at 6 a.m.
On Friday, May 7, just 3 days after the Union’s request for
recognition, Nollinger, Maury, and Dubuisson met with O’Neil
and discharged him. They gave him a notice stating that, “Af-
ter repeated warning, J. O’Neil is late to show at work on a
regular basis—(see timecard).” The attached timecard shows
that he clocked in 28 minutes late on Tuesday, May 4, and 38
minutes later on Thursday, May 6. Dubuisson testified that the
fact that O’Neil had clocked out for some 13 minutes on Tues-
day, May 4, between 9:08 and 9:21 a.m. and, with other em-
ployees, presented the recognition demand to the Respondent,
did not enter in to the decision to discharge him. Dubuisson
testified that O’Neil was discharged because “if you cannot do
the job properly, then why stay, why keep an employee that’s
going to create problems that the person cannot fix . . . if you
cannot do the job, why stay.”
Maury testified that discussions about discharging O’Neil
were “nothing new,” that he and Dubuisson had such discus-
sions all the time, and that on one or two prior occasions he had
suggested to Dubuisson that O’Neil be discharged. But, ac-
cording to Maury, during the 1998 holiday season O’Neil “was
almost okay during that busiest time of the year.” Further, it
was difficult to train and familiarize new warehouse employees
with the unusual inventory of imported French and European
products, and therefore “we were very lenient to Joe.” Since
the beginning of the year, according to Maury,O’Neil’s attitude,
work performance, and attendance worsened, and were simply
unsatisfactory. Maury and Dubuisson discussed this, warned
O’Neil about these matters on many occasions, and finally, on
8 It appears from O’Neil’s testimony that in fact he only attended
school for a few days and then stopped going to school. Nevertheless,
he did not advise the Respondent of this or request to be moved back to
the 9 a.m. shift.
May 7, decided that they would no longer tolerate his chronic
tardiness.
c. Warning to Erik Cole
Erik Cole, a truckdriver, began working for Respondent on
March 5. He was one of the employees who presented the Un-
ion’s recognition request to Maury on May 4, and his name is
listed as one of the 11 members of the Union’s organizing
committee in the Union’s May 4 letter to the Respondent. He
voluntarily quit his employment on June 1, within his 90-day
probationary period. His hours of work as a truckdriver were
from 6 a.m.9 until 2 p.m. On May 7, he had a 15-minute meet-
ing with Dubuisson, and received a document stating:
—Review after 2 month [sic] of employment at MIF.
—We are forced to give you a written warning follow-
ing these mistakes done since your starting date in the
Company on March 5th. (Emphasis in original.)
April 7, 99—tardiness of 1 hr. April 9.99—delivery to
wrong customer April 15.99
—no delivery to customer-May 4th 99—came back
from his route at 9.00—clock out at 9.09 for unknown rea-
son to the Company and clock back in at 9.16 to go back
on his route-May 5th 99—Tardiness 26 mn. Dropped
wrong product to customer. Customer call to complain.
Corrective Effort
No more tardiness—Pay more attention on address to
Customer and listed product on invoice.
Cole testified that Dubuisson gave him a copy of the warn-
ing, went over the document line by line, told him that his tar-
diness was inappropriate, and said that it was just a general
performance review of his work, and that he needed to make
more of an effort to be on time and focus on accuracy. He told
Cole that he had no idea why he would clock out from his route
in the middle of the day, and that this was a major concern, and
“that you’re not supposed to clock out in the middle of your
route for any reason.” This was the first time, according to
Cole, that anyone from management had said anything negative
about his clocking out on May 4 during his shift. However, on
the morning of May 4, when he returned from his route to the
warehouse, Maury asked him why he had returned to the facil-
ity. Cole told him there was going to be a union meeting, and
Maury simply asked him whether he was going to finish his
route. Cole said, “Yes.”
Cole testified that on May 4, it took a total of 45 minutes for
him to drive back to the warehouse from his route, clock out,
clock back in, and return to the location of his next delivery.
He agreed that it was common sense that driver should not take
45 minutes from his route to engage in non-company business,
although at his discretion he would take breaks during his route
to eat or make a rest stop. Cole testified that on April 7, the day
he was an hour late for work, his route was split between two
other drivers, and lead driver, Salim Zakkak, a unit employee,
9 Cole testified that he believed the warehouseman who was sched-
uled to come in at 6 a.m. was supposed to help the drivers by pulling
the orders, as it was very busy in the morning and it was important that
the deliveries be made on time.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
942
spoke to him about his tardiness and assigned him to work in
the warehouse that day. Cole further testified that he had been
tardy on other occasions, and that on April 9, when he made a
delivery to the wrong customer, Zakkak discussed the error
with him and apparently told him that accurate deliveries were
essential. Cole testified that he did, in fact, believe that Dubu-
isson’s evaluation or warning was correct, that his tardiness
was indeed a genuine problem, and that he did, in fact, need to
improve.
Dubuisson said that he had spoken to Cole about some of
these problems before he gave Cole the May 7 written review
and warning, and that he issued it because Cole had made so
many mistakes that Dubuisson felt it necessary to document
and emphasize them so that Cole would understand that this
was not acceptable and would try to improve; the alternative,
according to Dubuisson, was to discharge Cole at the end of his
90-day probationary period for unacceptable work perform-
ance. Thus, he was not attempting to retaliate against Cole for
his union activity, but was merely pointing out his mistakes so
that he could apply himself more diligently and thereby retain
his employment with the Respondent.
d. Locking of the warehouse gate; updating personnel files;
giving periodic performance appraisals
A rolling scissors gate separates the warehouse area from the
loading dock. The evidence shows that customarily, during
business hours, the scissors gate may be shut but not locked,
and that employees usually enter and exit the premises through
this gate when they report to work, when they leave work, and
when they take their breaks, either on the loading dock or in the
adjacent parking lot. The timeclock is apparently just inside the
warehouse gate.
Ivan Castro, a current warehouse employee, testified that
when he got to work at noon on Tuesday, May 4, after the Un-
ion had presented its recognition request to the Respondent, the
scissors gate had been locked and remained locked with a pad-
lock on it “a majority of the day,” except for the time it needed
to be unlocked to receive deliveries. He recalled that the gate
was also locked the following day when he came to work, and
that he had to call for Dubuisson to open it so that he could
punch in. The employees, according to Castro, were referring
to this as a kind of “a lock down.” It lasted just that week, and
after Friday, May 7, according to Castro, “it kind of went back
to normal,” and “maybe occasionally” would the employees
have to ask that the gate be opened for them to enter or leave.
Thereafter, for the most part, employees could just walk in or
out the gate and go outside on the dock or in the parking lot for
their breaks. Other employees testified similarly. 10
The Respondent’s employee handbook has been in effect
only since April 1998. Section 58 of the handbook, “Perform-
ance Appraisal (Review),” states that “Formal performance
appraisals or reviews take place initially upon completion of the
ninety (90) day probationary period and then at least once a
10 While several employees testified similarly, they tended to enlarge
upon the period of time the scissors gate was locked. I credit the testi-
mony of Castro in this regard, and find that after May 7 the scissors
gate was left unlocked and that employees’ free ingress and egress was
not thereafter hindered.
year.” Hughes de Vernou, the Respondent’s sole owner, testi-
fied that the review periods set forth in the handbook are con-
sidered to establish general guidelines rather than precise dates
for the periodic review of employees’ performance, and it sim-
ply makes sense that the review should be approximately at the
90-day and 1-year anniversary dates. The Respondent is only 3
years old and has grown considerably in that period of time,
and the Respondent’s employment practices and procedures are
evolving together with the Respondent’s physical facility and
its business operations. Thus, for example, there was no em-
ployee handbook in existence until April 1998, and prior to that
time there were only about five or six employees; employees’
work performance could be routinely monitored on a more
informal basis; a handbook seemed unnecessary.
Daniel Nollinger, general manager, testified that the Respon-
dent hired labor consultants Mike Thaw and Mike Zeiller on
about May 21. These consultants were hired to conduct the
Respondent’s preelection campaign, as well as to review the
Respondent’s general employment practices. They suggested,
among other things, that the Respondent begin putting the peri-
odic performance reviews in writing on a regular basis. They
also suggested that the Respondent’s personnel files be updated
so that they were complete, and that the Respondent should
obtain I-9 INS forms from all employees, including managers
and supervisors, where those forms were missing from the files,
in order to be in compliance with INS requirements.
Written reviews were given to three employees in early June,
prior to the election. The date of these reviews generally coin-
cided with the employees’ 90-day probationary period or anni-
versary date. Two employees received raises of $1 per hour
and one received a raise of $1.50 per hour. The amount of
these increases appears to be commensurate with periodic wage
increases customarily given to employees and the wage rates in
general.
Christie LaRussell, credit and account receivable manager
and operations manager for the wine warehouse, testified that
in late May or early June, Nollinger and one of the labor con-
sultants asked her to review the personnel files of all employ-
ees, including sales employees, supervisors, managers, ware-
house employees, and drivers. She was instructed to organize
the files and determine if any necessary information was miss-
ing. She discovered that a variety of documents were missing
from files, such as W-4 forms, I-9 forms, resumes, original
employment applications, and other documents that should
have been in the files. She determined what was missing, pre-
pared a spreadsheet listing the names of the individuals,
whether managers, supervisors, unit employees or nonunit em-
ployees, and the information missing from their files, and then
attempted to obtain the information directly from the individu-
als and/or their supervisors. She did this either in person or by
fax, simply advising them that she needed the information in
order to update their files. As she gathered the information she
noted this on the spreadsheet. Many employees did not have I-
9 forms in their files. LaRussell testified that it was not until
sometime in September that she went to de Vernou and asked
him to verify and sign off on the current I-9 forms.
MADE IN FRANCE, INC.
943
e. Administrative leave and discharge of Pam Nixon
Nixon began working for the Respondent on February 3 and
was employed as warehouse clerk. She initially contacted the
Union, solicited union authorization cards, accompanied the
union representatives when they requested recognition on May
4, thereafter wore her union badge at work, and was an active
union advocate. Her last day at work, prior to her illness and
leave of absence, below, was on May 26. She had a prior ca-
reer as a registered nurse, and then as warehouse manager for a
different entity. Her availability for the position came to the
Respondent’s attention because the Respondent, in the process
of purchasing the warehouse stock of Nixon’s prior employer,
had expanded to the point of needing a warehouse clerk. She
helped set up the Respondent’s warehouse, drove a forklift, and
performed physical work, including the lifting of cases of wine
that weighed up to 50 pounds. As a part of her job she went
into all the warehouse areas on a daily basis.11
Karri Donahue, import manager, began working for the Re-
spondent in October 1998. She supervised Nixon. Donahue
testified that on May 6, she and other managers attended a
“dual purpose” meeting with Nixon to discuss how the wine
warehouse was to be run and also to discuss some deficiencies
of Nixon: Nixon was told that her attendance was unaccept-
able, as her hours were from 8 a.m. to 5 p.m., Monday through
Friday, and she had consistently been leaving work at about
4:30 p.m.12 Further, she had not done certain work that she had
agreed to do, such as leaving opened (broken) cases of wine in
the warehouse, and that she should pay attention to pulling
orders correctly. Nixon, according to Donahue, was very
“compliant” and said that she understood. Donahue prepared a
memorandum of the meeting dated May 6, entitled, “Pam Mar-
tin-Nixon—Wine Warehouse Clerk, Recap/Review of Job Re-
sponsibilities.” The three-page memo lists 21 items or instruc-
tions that Nixon was required to follow, including the follow-
ing: “Warehouse Clerk hours are from 8:00 a.m. to 5:00 p.m.”;
“The Warehouse Clerk must be available in the BVC inventory
or shipping areas at all times during these hours”; and “At no
time are loose bottles or “broken cases” to be in the warehouse.
They are to be turned in immediately to the supervisor with a
written explanation.”
Donahue testified that a week after this May 6 meeting, she
went out to the wine warehouse looking for Nixon because
Donahue wanted her to ship some wine samples that evening.
She was informed that Nixon had gone home for the day. The
following day she and Christie LaRussell, credit and account
receivable manager and operations manager for the wine ware-
house, met with Nixon and once again informed her that it was
unacceptable for her to be leaving work early, and that she was
specifically being given a “verbal warning.” Nixon was, ac-
cording to Donahue, “very compliant as always.” A written
document dated May 12 and entitled “Employee Verbal Warn-
11 The Respondent’s operations were divided into two distinct ware-
house areas; one area, where expensive wines were stored, was fenced
off from the other area where other products were stored.
12 Donahue had spoken to Nixon previously about this, telling her
that she should remain until 5 p.m. every day, and had also asked her
several times to bring the broken cases of wine into the sample room.
ing” was placed in Nixon’s personnel file. The notice states,
inter alia, that “Pam was given a verbal warning with reference
to the Warehouse Clerk’s assigned work schedule (hours of
work). She was advised that her scheduled hours are: 8:00 am
to 5:00 pm, Monday through Friday. She was also advised to
take a one hour lunch break each day and that it is mandatory to
clock ‘in’ and ‘out.’”13
Dubuisson testified that he never advised Nixon that her
hours were from 8 a.m. to 4:30 p.m. Rather, her hours were
always from 8 a.m. to 5 p.m. However, Nixon’s timecards
show that during the overwhelming majority of her tenure with
the Respondent she left work prior to 5 p.m. each day.
Nixon denied that she was given verbal warnings about at-
tendance or anything else by anyone. While she was told what
her new hours of work would be, this was simply because her
hours of work were being changed as a result of a change in her
responsibilities as warehouse clerk, and she did not regard this
as a warning or reprimand for any work-related deficiencies.
She did not know about the memorandum of the verbal warn-
ings, as this had never been brought to her attention.
Nixon did not report to work on Monday, May 24 and Tues-
day, May 25. She called in sick because of severe pelvic pain.
As it turned out she was later diagnosed with an ovarian cyst.
Nixon, formerly a registered nurse with a specialty in OB-
GYN, had experienced a similar problem a year before, and
testified that the nature of an ovarian cyst is that it is severely
painful, and that nothing much can be done except to take
medication to relieve the pain; then, when the cyst ruptures in a
week or so, the pain is gone and the patient is fine.
She reported to work on Wednesday, May 26, and worked
for about 3 hours before reporting to Karri Donahue that she
believed she was suffering from an ovarian cyst, felt terrible,
and was going home, and that as soon as it ruptured she would
feel better and would return to work. Nixon testified that she
came to work that day even though she was in pain because she
needed the money. Further, she came back to work after 2 days
because the Respondent’s policy required a doctor’s excuse
after an absence of 3 days and she could not afford to see a
doctor.14 She received a phone call from Donahue that after-
noon, who inquired about her health and advised her that she
would have to see a doctor and would not be able to return
without a doctor’s excuse. Apparently she did not tell her that
she could not afford to go to the doctor.
Nixon did go to her doctor on the morning of Thursday, May
27. She was given a pelvic exam and the doctor told her that
she could return to work the following week if she was feeling
better. Nixon testified that the doctor prescribed pain medica-
tion and told her, “If I was not feeling better to let her know, for
me to basically be the judge of what I could physically do.”
She was given a note, signed by a medical assistant, that she
could return to work on June 1, a Tuesday. The note contained
the name Patricia Nixon, rather than Pam Nixon, the name on
13 LaRussell corroborated the testimony of Donahue and testified
that she prepared the memorandum of the verbal warning.
14 At this time Nixon was not yet covered by the Respondent’s
health benefit insurance because certain paperwork had apparently not
been completed in a timely fashion.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
944
her employment application and the name she was called at
work.
She returned to work on June 1, feeling better but still in a
great deal of pain. She dropped off the doctor’s excuse in
Donahue’s mailbox and went to her workstation. A short time
later she was told to meet with Nollinger and de Vernou. Noll-
inger asked why she was working in the warehouse and had not
officially punched in. She said that her timecard was not at the
timeclock. They asked where her doctor’s excuse was, ob-
tained it from Donahue’s mailbox, and looked at it. Nollinger
asked her how she was feeling and remarked that Nixon did not
look very well. Nixon, who was holding her side because of
the pain, replied that she did not feel good “but needed to be
there.” Nollinger stated that he wanted her to go back to see
her doctor, and immediately picked up the phone and called the
doctor’s medical clinic. He asked to make an appointment in
the name of “Pamela” or “Pam” Nixon and was told that the
clinic had no record of a patient by that name. Nixon told him
to make the appointment in the name of Patricia Nixon, and an
appointment was made for her for 10 a.m. that morning.
Nixon went to that appointment and was seen by a different
physician in the same clinic.15 She told that physician that she
did perform physical work in a warehouse. He gave her an
external exam and changed her medication. He told her to
return to see him on June 3 if she had any pain at all, but re-
leased her to return to work on June 4 if she had no pain. He
gave her a note, which was on a different form from the first
note she had received from the medical assistant on June 1.
Nixon testified that she returned to work on Friday, June 4,
feeling “wonderful,” as by that time the cyst had ruptured. She
presented her doctor’s excuse to Dubuisson and he told her to
wait. Then she was asked to meet with Maury and Philippe
LeFour, sales manager.16 Maury asked her how she was feeling
and she replied “great” as she was no longer in pain. He said
that he was very concerned about her health and wanted her to
see another doctor, a specialist, who had reviewed her job de-
scription, and told her that she was being given paid administra-
tive leave for 2 weeks so that she would not suffer any financial
hardship. Maury said that he would try to get her an appoint-
ment by Monday, June 7, and that she could return to work
after this. Nixon said that she had no transportation to go to a
doctor who was not close to where she lived, and Maury said
that she would be provided with or reimbursed for transpiration
to and from the doctor. Nixon asked whether the leave of ab-
sence had anything to do with blocking her from voting in the
election, and Maury said not at all, that she could come in and
vote. She was given a leave of absence form, and asked to sign
it, and she did so.
Maury testified that at about 8 a.m. on June 4 Nixon came in
and presented him with a doctor’s note. Nollinger, who was
not present at the time, and was instructed by Nollinger to make
sure that Nixon had an authentic note, had previously advised
Maury of the situation before Maury permitted her to return to
15 By this time it appears that Nixon’s medical insurance had become
effective.
16 Apparently, Maury wanted LeFour’s presence only as a witness,
and LeFour did not participate in the discussion.
work. Nixon looked pale and uncomfortable to Maury; while
she did not appear to be in pain, neither did she appear well
enough to return to work. He observed that there was no letter-
head on the doctor’s note, and no printed doctor’s name, but
merely a scribbled signature, and testified that “it looked very
generic to me, and it didn’t look like a doctor’s note, basically.”
He testified that “this whole thing looked bizarre to me,” as he
was aware that she had earlier returned with a doctor’s note that
“they found very suspicious, and this one looked really, really
suspicious to me. So I didn’t want her to get back to work
without something that was proper.”
Maury told her to wait and went to discuss the situation with
the labor consultants who were at the facility that morning. He
showed them the note, and they agreed that it seemed unaccept-
able. Further, Mike Thaw, one of the labor consultants, told
him that Thaw had in fact called the doctor who had recently
examined Nixon on June 1, and had verbally given that doctor a
description of her job duties, and that that doctor had basically
left it up to Nixon to come back to work if she felt well
enough.17 As a result of this discussion, it was agreed that
Maury should put Nixon on a medical leave of absence for 2
weeks during which an appointment with a different doctor
could be arranged.
Maury testified that regardless of whether or not Nixon had
actually been to the doctor, he had no confidence in any doctor
who would send someone back to work who was obviously ill
and in no shape to return to work, as had occurred earlier on
June 1. He testified, “I was suspicious about that doctor, bot-
tom line, the guy sent her back to work. She was in pain. To
me, that doctor is not a very good doctor. I was suspicious
about that doctor. Big time.” Maury testified that he was pri-
marily concerned about Nixon’s health and her ability to per-
form her duties requiring the lifting of heavy cases of wine, and
that this, coupled with his lack of confidence in any doctors
Nixon may have seen, caused him to require a second opinion
by a different doctor.
Maury returned to Nixon, told her that he was concerned for
her health and that he wanted her to see a different doctor, that
the Respondent would pay for the visit, that she would be put
on a medical leave of absence for up to 2 weeks, and that he
would advise her of the time and date of the appointment.
Nixon did not object. She did express a concern regarding her
participation in the election, and Maury told her that she could
participate in the election. She said that she had no transporta-
tion to get to the doctor’s appointment, and Maury told her the
Respondent would provide transportation for her. She said that
she wanted this in writing, and Maury furnished her with a
leave of absence form giving her 2 weeks of administrative
leave, with pay, for a medical examination.
Nixon returned to the facility on June 7 and delivered a letter
addressed to Maury protesting her leave of absence and stating,
inter alia, as follows:
Lastly, in response to your offer to find and make an
appointment with a specialist for me, please do not do so.
17 In fact, there were several phone calls between Respondent’s
managers or representatives and Nixon’s clinic or doctors.
MADE IN FRANCE, INC.
945
My temporary illness was not work related and is a
purely private and confidential matter. If my personal
physician believes it necessary for me to see a specialist,
she will let me know.
I remain ready, willing and able to return to work im-
mediately.
Then she proceeded to the warehouse area, spoke with several
employees, placed copies of this letter in the drivers’ mail-
boxes, and was asked to leave the premises by Nolliger. She
left the dock area and went into the parking lot where two un-
ion representatives were standing, and began talking with sev-
eral employees, who were apparently on the loading dock.
Maury sent her a letter dated June 10 giving the reasons why
the Respondent was requiring a second opinion before permit-
ting Nixon to return to work. On June 11, Nixon acted as an
observer for the Union and voted in the election. A few days
later Maury telephoned Nixon and asked her if she had received
the June 10 letter. She said, “No.” He read the letter to her,
told her that the doctor’s appointment had been scheduled with
Dr. Epstein for Thursday, June 17, at 11 a.m., gave her the
details of the appointment, and advised her that she would be
expected to see the doctor at the scheduled time. Maury testi-
fied that she became very upset and said she was not going.
Nixon did not go to see Dr. Epstein on June 17. Rather, she
again went to her clinic and obtained another doctor’s note
stating that on June 4 she had been released for “full duty” with
no work restrictions. She brought this note to the Respondent’s
facility on June 21 and, accompanied by Union Representative
Pecker, spoke with Nollinger in the presence of Maury and
others. Nollinger testified that he invited her into the office
without the union representative, and she refused, so the discus-
sion took place outside. He presented her with some papers,
including an I-9 form, a W-4 form, and apparently the follow-
ing memorandum.18
Pursuant to our June 11th letter instructing you to
complete a medical examination scheduled with Dr. Ep-
stein, because you failed to show up you have effectively
resigned your employment with Made In France.
However, notwithstanding that fact Made In France
will give you an additional time off without pay to com-
plete another such job fitness examination with Dr. Ep-
stein today, Monday June 21st at 10:30 AM in his offices
located at (address) in order to obtain a release to return to
work.
Failure to see this physician as scheduled, and/or fail-
ure to timely present his certification of findings with re-
spect to your fitness to perform your essential job func-
tions will constitute an abandonment of your position and
your employment relationship with Made in France will
terminate.
Nixon, according to Nollinger, became very upset and said,
“Oh, you fking French people. You never listen to me.
You’re going to be so sorry that you fucked me up like that.
18 The transcript reflects that Nollinger handed Nixon GC Exh. 46,
but it appears that Nollinger handed her GC Exh. 47, the memorandum
set forth herein.
What about having a doctor squeezing your balls.” Nollinger,
who was apparently concerned for his safety, yelled for some-
one in the office to call 911, and Nixon and Pecker left.19 The
following day Nollinger received a phone call from Nixon,
who, according to Nollinger, simply asked for her final pay-
check.20 Nollinger understood this to mean that she was quit-
ting, and said he would have her final paycheck prepared.
Nollinger testified that if she had not quit he would have dis-
charged her on June 22 for being insubordinate, for making a
“racist” comment about her French employer, and for failing to
see Dr. Epstein as scheduled.
LaRussell testified that it was on a Friday when she was
asked to find a gynecologist and make an immediate appoint-
ment for Nixon. She understood that it was an important as-
signment. She began calling doctors on Monday, and went
through a list of physicians furnished by the Respondent’s
workers compensation insurer. During this period of time she
called about 10 doctors’ offices, sometimes having to leave a
message and wait for a response, while also performing a vari-
ety of regular duties in the course of her job, which she de-
scribed as being “incredibly busy” and “very intense.” She was
able to find no doctor who would be willing to schedule an
“immediate timely appointment” and, on Thursday afternoon,
reported this to one of the consultants who was present at most
times during the preelection campaign. The consultant told her
that he would try to find a doctor, and she discontinued her
search.
2. The Union’s election objections
Ivan Castro, the current wine warehouseman, began working
for the Respondent in October 1997. Castro testified that he
worked on a shift beginning at noon, and was frequently late.
No manager said anything to him about this, “because we don’t
really get busy till about 1:00 O’clock, 2:00 O’clock when the
sales reps start calling in their orders. So, it wasn’t major that I
had to be there on time, as long as we got the job done, that was
the main thing.” However, on and after May 4, because of the
union situation, he and the other employees had been told by
the union representative to “cover their butts” and get to work
on time. Thereafter, he was not late for work.
Castro testified that about a week prior to the election he and
about three or four other employees requested a meeting with
Respondent’s owner, Hughes de Vernou, to apprise him of their
concerns and let him know why they believed the Union had
been contacted. One of the labor consultants was also present
during the meeting. Castro was the primary spokesman. The
employees told de Vernou that they wanted seniority to govern
their advancement, that their periodic reviews were not timely,
and that promotions should be given to current employees
rather than to new employees hired from the outside to fill the
19 Nixon testified that, “I wouldn’t have hurt him,” but was so upset
that she “fired off” on Nollinger and did make such a statement about
him seeing a gynecologist “and pull his shorts down and let him tweak
his nuts together instead of me going,” and basically telling him to “fk
off.”
20 Nixon testified that she called Nollinger and told him that
“[A]pparently you have fired me, and I would like my paycheck.” And
Nollinger replied, “no problem.”
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
946
higher paying positions of responsibility. De Vernou listened
and, according to Castro, said that “the things that he could fix
he would, but the things that he can’t, because of the unlawful
things or whatever, violating the laws, he would [sic] [not], but
it was basically he heard us out and he wanted, you know, he
wanted to hear where we were coming from.” When asked
whether this conversation took place before the posting of the
job for the lead route driver position, below, Castro testified, “I
believe so.”
De Vernou testified that this conversation, in early June, was
initiated by the employees who seemed to be disenchanted with
the Union and wanted to speak with him about their concerns.
About six employees were present at this meeting, which lasted
about 15 minutes. According to de Vernou, the employees did
not point out any specific problems, but were concerned about
being able to communicate directly with him. He mainly just
listened to them, and told them that since they were now in the
middle of an election campaign, he could not do anything more
than listen to their concerns.
On June 3, the Respondent posted a notice for a position ti-
tled “Lead Route Driver,” with a wage range between $15 and
$18 per hour. This is the first time a job had been posted for
bid. The notice sets forth the job responsibilities, together with
a list of necessary skills and abilities needed to perform the job,
and states, “All employees interested in being considered for
this position please sign below.” Two employees, Wilfredo
Hernandez and Rolando Rostran, signed the notice form.
On June 4, the Respondent posted a notice to all employees
announcing a personnel change, namely, that the former lead
route driver, Salim Zakkak, had transferred to a different posi-
tion. The notice sets forth the nature of his new job responsi-
bilities, and goes onto state that the lead route driver position
“is open and available,” that a job bid sheet has been posted in
the warehouse for all employees to review, that any employee
interested in being considered for the job is encouraged to sign
the bid sheet, and that all candidates will be interviewed and the
most suitable candidate will be selected.
Nollinger testified that he interviewed the two candidates for
the position on June 8, and delayed announcing the decision
until Monday, June 14, for the following reasons: The election
was to be held on June 11, and he did not want the decision to
perhaps influence the vote of either candidate; he had not had a
chance to first meet with the employee who would not be
awarded the job to personally advise him of this; and he, he had
not yet had a chance to talk with Maury and Dubuisson about
his selection for the position.
Castro testified that after the election, on about June 21, the
Respondent posted a signup notice in the lunchroom for two
available warehouse positions. Castro and two other employees
applied for the positions, and Castro was awarded one of the
positions.21
Castro testified that there were a number of group and indi-
vidual meetings with the labor consultants hired by the Re-
spondent during the preelection campaign. During one such
group meeting the consultants presented a scenario regarding
the election and negotiation process and in this context men-
21 The posting of these positions for bid is not at issue here.
tioned, among the things, “bargaining from scratch,” and “im-
passe,” and “you could just start from zero and have a wage
decrease,” and that in the event of a strike, employees could be
“permanently replaced.” However, a statement about such
matters, apparently taken by the Respondent, states as follows:
During the election period, we attended employee meetings.
One particular meeting was about negotiations. The consult-
ants told how both sides come to the bargaining table to ex-
change proposals, nothing had to be agreed to by either side,
and that during bargaining you could eventually reach im-
passe. During the meeting I did not hear the consultant say
anything about bargaining from scratch. We were also shown
a video, it was role play about both sides in bargaining ses-
sion. I remember that I thought it was bad acting. After the
video we were given a handout, the handout said bargaining
was like a roll of the dice, bargaining was a gamble.
Later, during his testimony in this proceeding, Castro stated
that he didn’t know whether the consultants used the term “bar-
gaining from scratch,” but they did say that “we can take a pay
cut”22 as a result of bargaining.
C. Analysis and Conclusions
I find that on the morning of May 4, shortly after the Union
presented its request for recognition, the Respondent locked the
warehouse scissors gate. Clearly this was in response to the
Union’s recognition request. While the record evidence sug-
gests that the Respondent was concerned that union representa-
tives may come on to the dock or into the warehouse, there is
no evidence that this occurred, or that the Respondent advised
the employees that this was its rationale for locking the gate.
The locking of the gate for the next 3 days did inhibit the em-
ployees’ ingress and egress, so that it was necessary for them to
have someone unlock the gate when they wanted to take their
breaks on the loading dock, and make food purchases from the
convenience truck and/or talk with the union representatives in
the parking lot during their breaks. As this immediate reaction
to the recognition request could have been reasonably under-
stood as an attempt by the Respondent to limit or monitor em-
ployees’ discussions with one another or with union representa-
tives, I find that for a period of 3 or 4 days the locking of the
gate did have a tendency to inhibit and interfere with their un-
ion activity, and is therefore violative of Section 8(a)(1) of the
Act.
Clearly the Respondent was dissatisfied with O’Neil’s work
performance, and had given him verbal warnings and one writ-
ten warning. The record evidence abundantly shows that the
Respondent tolerated O’Neil’s absenteeism, tardiness, and
other work-related deficiencies for an extended period of time,
apparently because he was at least a satisfactory worker and
was familiar with the inventory, and, because of the difficulty
in hiring and training new warehouse employees. Nevertheless,
he was discharged on May 7, 3 days after accompanying the
union representatives when they made their recognition de-
mand, during which occasion O’Neil specifically advised Op-
22 The transcript, at p. 1388, LL. 11–12, is corrected to read “we can
take a pay cut.”
MADE IN FRANCE, INC.
947
erations Manager Maury that if Maury had anything to say to
him he could say it to the union representatives, who would be
his spokesmen.23
It is significant that both the verbal and written warnings
given to O’Neil by Maury and Dubuisson approximately on
March 7 and on March 15, respectively, were for specific inci-
dents: on the first occasion an order did not get filled or was
delayed because of his tardiness, and on the second occasion he
deliberately did not show up for work because of his pique at
not receiving his paycheck on time. Thus, neither of these
warnings was for tardiness alone.24 Thereafter, insofar as the
record shows, O’Neil continued to be chronically late until his
discharge on May 7, some 7 weeks later. The record evidence
shows that O’Neil was simply incapable of being consistently
on time, and that the Respondent understood this and tolerated
it throughout O’Neil’s 1-year period of employment, including
the 7-week time period between his formal written warning and
his discharge. Further, on May 4 and 6, when O’Neil was ap-
proximately 28 and 38 minutes late, respectively, his tardiness
on these days did not result in any particular problems affecting
the Respondent’s operations such as, for example, causing the
trucks to be delayed or orders to go unfilled. He was simply
tardy as usual and, as noted, his tardiness alone seemed to be
something that the Respondent had simply been willing to tol-
erate up to that point for a variety of reasons set forth above. It
was not until he became a union supporter that the Respondent
decided that his tardiness was no longer acceptable. Under
these circumstances, as the General Counsel has presented a
strong prima facie case, I conclude that the Respondent has not
satisfied its burden of proof under Wright Line25 by demonstrat-
ing that O’Neil would have been discharged on May 7 for le-
gitimate business considerations unrelated to his union activity.
I therefore conclude and find that the discharge of O’Neil was
violative of Section 8(a)(3) of the Act as alleged.
I am mindful of the fact that the written warning to Erik Cole
was given to him on May 7, the same day that O’Neil was
unlawfully terminated. Nevertheless, I credit the testimony of
Dubuisson that he was concerned with Cole’s work perform-
ance and wanted to insure that Cole was specifically made
aware of these deficiencies so that he could complete his proba-
tionary period and continue working for the Respondent there-
after. Moreover, Cole stated that he believed the warning was
valid criticism of his work performance to that date, and did not
indicate that any of the items specified in the warning were
unjustified. I find that the warning to Cole was not discrimina-
23 The Respondent does not appear to maintain that this statement
was tantamount to insubordination because O’Neil was, in effect, stat-
ing that he would no longer speak with the Respondent’s supervisors
about work-related matters such as absenteeism or tardiness.
24 I find that both the verbal and written warnings given to O’Neil
were not motivated by unlawful considerations, as alleged; clearly,
these warnings were motivated by legitimate business considerations,
and I have previously discredited O’Neil’s testimony linking the March
15 warning with any alleged union activity.
25 Wright Line, 251 NLRB 1083 (1980), enfd. 662 F.2d 899 (1st Cir.
1981), cert. denied 455 U.S. 989 (1982); approved in NLRB v. Trans-
portation Management Corp., 462 U.S. 393 (1983).
torily motivated, and shall dismiss this allegation of the com-
plaint.
I find that the updating of employees’ personnel files, includ-
ing the files of managers, supervisors and unit and non-unit
employees, was motivated by lawful business considerations.
All personnel files that were missing necessary information
were updated with current information, and the unit employees
were not singled out. The fact that the Respondent’s labor
consultants made this suggestion is, under the circumstances,
certainly not determinative, particularly as their services were
utilized for more than simply conducting the Respondent’s
preelection campaign. The record evidence abundantly shows
that the Respondent’s business operations had been in a state of
flux, including rapid expansion both in warehouse space and in
employee complement, and that its record keeping and person-
nel practices were haphazard. Indeed, even its timecards were
frequently incomprehensible and contained errors, including
incorrect days and even months. Under these circumstances, I
find the fact that some Hispanic employees were asked to com-
plete new I-9 forms and perhaps other forms for the specified
purpose of updating or completing their personnel files was not
discriminatorily motivated. I shall dismiss this allegation of the
complaint.
Similarly, I find that the three written performance apprais-
als, together with accompanying wage increases, were not
given to the employees for the purpose of influencing their vote
in the upcoming election. The performance appraisals were
due at about the time they were given,26 the wage increases
were commensurate with wage increases customarily granted
by the Respondent, there was not a long history of giving ap-
praisals that could be construed as a “standard practice,” and, as
noted above, the Respondent, with a recently expanded opera-
tion, was attempting to modify its business practices and record
keeping commensurate with a larger and more efficient organi-
zation. I shall dismiss this allegation of the complaint.
Regarding the verbal warnings given to Nixon on May 6 and
12, I credit the convincing testimony of Managers LaRussell
and Donahue and conclude that they did indeed specifically tell
Nixon that she was being verbally warned for failure to adhere
to certain job and attendance requirements. While the record
shows that for the most part Nixon customarily left work early,
nevertheless, I find that she was supposed to remain at work in
the event she was needed late in the day for some specific pur-
pose, and, as such occasions were infrequent, her whereabouts
were not regularly monitored. Accordingly, I find that the ver-
bal warnings to Nixon were motivated by legitimate concerns
rather than by unlawful considerations, as alleged. I shall dis-
miss this allegation of the complaint.
Despite the fact that her doctor told her not to go back to
work if she was still experiencing pain resulting from an ovar-
ian cyst, Nixon attempted to return to work from her illness two
times prior to June 4. On both occasions she was admittedly in
pain and in no shape to go back to work, and only wanted to
return to work because she needed the income. Thus, she did
26 There is a significant dispute, which need not be resolved, regard-
ing whether one of the annual appraisals was given approximately 2
weeks early, depending on the actual hire date of the employee.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
948
not follow her doctor’s advice. I credit Maury’s testimony that
early on the morning of June 4, when Nixon attempted to return
to work for the third time, she looked pale and uncomfortable
and not well enough to return to work, that the doctor’s note
she provided him did not appear to be authentic, and that during
a discussion with the labor consultant about the situation Maury
was advised that Nixon’s doctors seemed to be leaving it up to
Nixon to self-diagnose her illness and decide when to return to
work. Under these circumstances, as an immediate decision
had to be made and Nixon had previously demonstrated that
she could not be trusted to return to work only when she had no
further pain, I believe that Maury’s decision to grant Nixon a
paid leave of absence until she could be examined by a special-
ist was eminently reasonable. Thus, her work was quite physi-
cal and included the manual lifting of heavy cases of wine, the
driving of a forklift, and other duties, and Maury was attempt-
ing to assure himself, on behalf of the Respondent, that Nixon
would not compromise her own health and safety or the safety
of coworkers upon her return to work.
I find that the Respondent attempted to be diligent in sched-
uling another appointment for Nixon, and that the time lapse in
contacting and scheduling an appointment with a different phy-
sician was not contrived or deliberately prolonged in order to
keep Nixon away from the premises until after the election.
And while Nixon was not permitted to remain on Respondent’s
premises during the leave of absence, as there was no work-
related reason for her to be there, she was not precluded from
engaging in union activity off the premises, and understood that
she could have regularly met with the employees before and
after work and during break times in the parking lot as she
elected to do on one occasion. Further, I also find that requir-
ing Nixon to get a second opinion from another physician was
not designed to cause her to quit rather than to undergo the
discomfort or embarrassment of a pelvic exam, as it was not at
all certain that the physician selected by the Respondent would
deem an internal exam to be necessary; and, in any event,
Nixon was fully aware that she could refuse to undergo such an
exam. Nixon refused to see the physician selected by the Re-
spondent because she believed, as she stated in her letter to
Maury, that “My temporary illness was not work related and is
a purely private and confidential matter,” and that the Respon-
dent had no business second-guessing her own physician.
However, while any illness is certainly a “private and confiden-
tial” matter, the extent of Nixon’s recovery from her illness was
indeed work related as the Respondent wanted to satisfy itself
that she was well and capable of performing her duties.
I conclude and find that the Respondent has met its burden
under Wright Line.27 Thus, it has demonstrated that its decision
to require Nixon to be examined by a different physician was
based on legitimate concerns and was not unlawfully moti-
vated, that Nixon’s refusal to meet with the physician was un-
reasonable and, under the circumstances, insubordinate, and
that, as Nollinger credibly testified, Nixon thereafter elected to
resign her employment rather than to comply with the Respon-
dent’s request. Accordingly, I shall dismiss this allegation of
the complaint.
27 Supra.
As noted above, the Union’s election objections include the
foregoing unfair labor practice allegations. In addition, the
Union maintains that the bidding procedure for the position of a
new lead driver constitutes objectionable conduct for three
reasons, namely, the bidding procedure was unprecedented, it
included the promise of a wage increase, and the Respondent
deferred the awarding of the position until after the election.28
While it appears that the Respondent could have waited until
after the election to post the bidding notice, there is no re-
quirement that an employer modify its business practices dur-
ing an election campaign. Unlike the situation regarding the
Respondent’s hiring of Nixon, an experienced warehouse man-
ager, from the outside because it believed no other current em-
ployees were qualified for such a warehouse job, the Respon-
dent knew that it had current drivers who were viable candi-
dates for the position of lead driver. It is certainly not unusual
for employers to utilize a bidding procedure where it is be-
lieved that more than one qualified employee might be seeking
a particular job. The notice was posted at the same time as the
announcement of the fact that the current lead driver was as-
suming or had assumed another position and this happened to
occur about a week before the election. Regarding the an-
nounced wage range for the job, employees would necessarily
understand that being promoted to the position of lead driver
would clearly include a wage increase of some sort, and the
announced wage range for the position was in line with the
wages received by the former lead driver. Finally, as there
were additional business-related reasons for deferring the
awarding of the promotion for 3 business days until after the
election, I find that the Respondent would have delayed the
announcement in any event. Under the circumstances, I con-
clude that this election objection is without merit and should be
overruled.29
I do not credit the testimony of employee Ivan Castro that
during one of the Respondent’s preelection employee meetings
the labor consultants stated that bargaining would begin from
scratch. No other employees testified that this remark was
made at any of the meetings, and Castro was admittedly unsure
of his testimony in this respect. I recommend that this election
objection be overruled.
Having found that O’Neil’s discharge was violative of the
Act and that the Respondent unlawfully locked its warehouse
gate for only a few days,30 I further conclude and find that such
conduct is not so extensive and pervasive as to preclude the
conducting of a second election and to warrant a Gissel31 bar-
gaining order.32 However, as O’Neil’s unlawful discharge
occurred on May 7, the same day as the Union filed its election
petition, and as the Union’s election objections incorporate this
complaint allegation, I conclude and shall recommend that this
is sufficient to warrant the setting aside of the first election and
the conducting of a second election.
28 This is not alleged in the complaint as being violative of the Act.
29 Cf. Wal-Mart Stores, 325 NLRB 124, 134–135 (1997).
30 Had the locking of the gate been the only violation found, I would
find it to be de minimus and insufficient to warrant a remedial order.
31 NLRB v. Gissel Packing Co., 395 U.S. 575 (1969).
32 See, for example, the Board’s analysis in DTR Industries, 311
NLRB 833, 845–847 (1993).
MADE IN FRANCE, INC.
949
CONCLUSIONS OF LAW
1. The Respondent is an employer engaged in commerce
within the meaning of Section 2(2), (6), and (7) of the Act.
2. The Union is a labor organization within the meaning of
Section 2(5) of the Act.
3. The Respondent has violated Section 8(a)(1) and (3) of the
Act only as set forth here.
4. Respondent’s unfair labor practices found here warrant the
setting aside of the election.
THE REMEDY
Having found that the Respondent has violated and is violat-
ing Section 8(a)(1) and (3) of the Act, I recommend that it be
required to cease and desist therefrom and from in any other
like or related manner interfering with, restraining, or coercing
its employees in the exercise of their rights under Section 7 of
the Act. Further, the Respondent shall be required to offer
employee Joseph O’Neil who, it has been found, was unlaw-
fully terminated on about May 7, 1999, immediate and full
reinstatement to his former position of employment and make
him whole for any loss of wages or benefits he may have suf-
fered by reason of Respondent’s discrimination against him in
the manner prescribed in F. W. Woolworth Co., 90 NLRB 289
(1950), plus interest as computed in New Horizons for the Re-
tarded, 283 NLRB 1173 (1987). Also, having found that
O’Neil was unlawfully discharged on the same day as the filing
date of the petition for election, I recommend that the Union’s
election objection in this regard be found to be meritorious and
that a second election be conducted. In addition, the Respon-
dent shall be required to post an appropriate notice, attached
hereto as “Appendix.”
[Recommended Order omitted from publication.]