341 NLRB 112
Double Eagle Hotel & Casino
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
112
Double Eagle Hotel & Casino and International
Brotherhood of Electrical Workers, Local No.
113. Cases 27–CA–17816–2 and 27–CA–18048–1
January 30, 2004
DECISION AND ORDER
BY CHAIRMAN BATTISTA AND MEMBERS LIEBMAN
AND WALSH
On March 3, 2003, Administrative Law Judge James
L. Rose issued the attached decision. The Respondent
and the General Counsel each filed exceptions, support-
ing briefs, and answering briefs. The Respondent filed a
reply brief.
The National Labor Relations Board has delegated its
authority in this proceeding to a three-member panel.
The Board has considered the decision and the record
in light of the exceptions1 and briefs and has decided to
affirm the judge’s rulings, findings,2 and conclusions3 as
1 The Respondent filed no exceptions to the judge’s findings that it
violated Sec. 8(a)(1) by maintaining a rule prohibiting employees from
being on its property unless they were working their scheduled shift; by
maintaining a rule prohibiting employees from providing information
about the Respondent to the media without its prior approval; and by
threatening to call, and then calling, the police to have handbilling
union members removed from public sidewalks adjacent to its casino.
The General Counsel filed no exceptions to the judge’s dismissal of
8(a)(1) allegations that Slot Director Rodger Hostetler orally promul-
gated a rule on October 26, 2002, prohibiting employees from discuss-
ing tips or company problems, and threatened employees with dis-
charge if they violated the rule; that security lead, Chuck Robertson,
promulgated a rule on March 23, 2002, forbidding employee Tina
Tonks from speaking to employee Sherry at any time about any subject;
that lead key, Leslie Blevins, threatened employee Betty Ingerling with
discharge for complaining about employee Henderson keeping her tips
rather than placing them in a common tip box; that Hostetler and
Blevins impliedly threatened an employee by telling her that another
employee was discharged because she was an instigator and spokesper-
son for other employees concerning working conditions; that Hostetler
impliedly threatened employee Ingerling by telling her to cease her
attempts to obtain changes in the tip policy; that head key, Denny War-
rick, impliedly threatened employees with unspecified reprisals by his
remark to Robertson, in the presence of employee Tonks, that “this
union thing is getting out of hand;” and that employee Tonks was sus-
pended for violating the unlawful rule concerning the discussion of tips.
2 The Respondent has excepted to some of the judge’s credibility
findings. The Board’s established policy is not to overrule an adminis-
trative law judge’s credibility resolutions unless the clear preponder-
ance of all the relevant evidence convinces us that they are incorrect.
Standard Dry Wall Products, 91 NLRB 544 (1950), enfd. 188 F.2d 362
(3d Cir. 1951). We have carefully examined the record and find no
basis for reversing the findings.
The judge found, as alleged in par. 5(l) of the amended consolidated
complaint, that the Respondent violated Sec. 8(a)(1) by impliedly
threatening employees with discharge if they attempted to change the
Respondent’s policy regarding the distribution of tips. However, as
correctly noted by the Respondent, and conceded by the General Coun-
sel (Answer Br. at 18), this allegation was withdrawn at the hearing.
Accordingly, we reverse the judge’s finding of this 8(a)(1) violation.
modified and to adopt the recommended Order as modi-
fied and set forth in full below.
1. The amended consolidated complaint alleges, inter
alia, that several rules in the Respondent’s employee
handbook violate the Act. The judge found unlawful a
section of the handbook’s “Communication” rule that
prohibited employees from “provid[ing] information
about the company to the media.”4 There are no excep-
tions to this finding and, therefore, we adopt pro forma
the judge’s finding of a violation. Contrary to the judge,
however, we find that another section of the Communi-
cation rule is also unlawful and as discussed in sections 2
and 3 below, that sections of the handbook’s “Confiden-
tial Information” rule are unlawful.5 Finally, in dis-
agreement with the judge, we find that a section of the
handbook’s “Customer Service” rule is unlawful.6
The Respondent operates a gambling casino in Colo-
rado. It employs slot technicians, slot attendants, secu-
rity officers, cage cashiers, cocktail waitresses, and bar-
tenders. In performing their duties, these employees in-
teract with customers of the casino on a regular basis
including paying out jackpots to them, checking their
identification, or serving them drinks.
In connection with these duties, the Respondent’s Cus-
tomer Service rule sets out 12 employee guidelines to be
followed when interacting with customers. One of the
guidelines states:
Never discuss Company issues, other employees, and
personal problems to or around our guests. Be aware
The judge found that because Supervisor Robertson did not specifi-
cally deny telling employee Tonks that anyone caught talking about
employee Ingerling’s discharge would be disciplined, Robertson’s
remark constituted an 8(a)(1) threat. The Respondent argues in excep-
tions that Robertson did specifically deny making the remark and,
therefore, the violation should be reversed. We find it unnecessary to
pass on this 8(a)(1) finding, as it is cumulative of other 8(a)(1) threats
of discipline which the judge found, and with which we agree, and
would not affect the remedy.
3 For the reasons stated by the judge, we agree that the Respondent
violated Sec. 8(a)(3) by disciplining employees Betty Ingerling, Carol
Marthaler, and Barbara McCoy. We note that our colleague’s analysis
of this discipline under the concurring opinion in Saia Motor Freight
Line, 333 NLRB 784, 785–786 (2001), applies principles contrary to
extant Board law. Thus, where discipline is imposed pursuant to an
overbroad rule, that discipline is unlawful regardless of whether the
conduct could have been prohibited by a lawful rule. Opryland Hotel,
323 NLRB 723, 728 (1997), citing NLRB v. McCullough Environ-
mental Services, 5 F.3d 923, 931 fn. 9 (5th Cir. 1993).
4 See sec. III,B,3 of the judge’s decision.
5 For the reasons discussed in his partial concurring and dissenting
opinion, infra, Chairman Battista finds neither of the disputed sections
of these two rules unlawful.
6 For the reasons set forth by the judge, we agree with the judge that
the Respondent’s oral rule, proscribing the discussion of tips and its tip
policy anywhere on the Respondent’s property, is overly broad and
unlawful.
341 NLRB No. 17
DOUBLE EAGLE HOTEL & CASINO
113
that having a conversation in public areas with another
employee will in all probability be overheard.
In dismissing the allegation that this provision violated
Section 8(a)(1), the judge stated that he found “nothing
in this rule which unlawfully prohibits employees from
discussing working conditions among themselves on the
casino floor.” The General Counsel excepts, contending
that the rule is not limited to the casino floor; its prohibi-
tion against discussing “company issues” and “other em-
ployees” reasonably encompasses wages and working
conditions; and, contrary to the judge, the prohibition
extends beyond the casino floor to all “public areas.”
Accordingly, the General Counsel argues that this rule is
unlawfully overbroad. We find merit in the General
Counsel’s exception and find the violation.
A rule like the one at issue here, which prohibits em-
ployees from discussing working conditions, is viewed
by the Board as analogous to a no-solicitation rule for
purposes of considering its legality. See Aroostook
County Regional Ophthalmology Center, 317 NLRB 218
fn. 4 (1995), enf. denied on other grounds 81 F.3d 209
(D.C. Cir. 1996). Over the years, the Board has carved
out, for certain industries, special rules for assessing the
legality of employee no-solicitation rules. In the retail
industry, for example, the Board has held that because
active solicitation in a sales area may disrupt a retail
store’s business, an employer legally may prohibit solici-
tation by employees on the selling floor even during the
nonworktime of the employees. J.C. Penney Co., 266
NLRB 1223 (1983); Marshall Field & Co., 98 NLRB 88
(1952). But as stated in McBride’s of Naylor Road,7 in
applying this precedent, the Board “has not allowed the
restrictions on solicitation . . . to be extended beyond that
portion of the store which is used for selling purposes,”
such as public restrooms and restaurants.
Gambling casinos, such as the one that the Respondent
operates, have long been considered akin to retail stores
for purposes of assessing the legality of employee no-
solicitation rules. Dunes Hotel, 284 NLRB 871, 875
(1987); Santa Fe Hotel & Casino, 331 NLRB 723, 729
(2000). Thus, as with a retail store’s selling floor, the
Respondent lawfully could prohibit employees from so-
liciting each other and discussing their working condi-
tions in the casino’s gambling areas, and adjacent aisles
and corridors frequented by customers, but it could not
lawfully maintain a general ban on that activity beyond
that area. To the extent that the rule pertains to discus-
sions with or around casino guests, it is likely the case
that casino guests are in gambling areas or in adjacent
aisles and corridors. However, the rule goes further and
7 229 NLRB 795 (1977).
prohibits discussions in “public areas.” Thus, for exam-
ple, the rule would bar discussions in such public areas
as parking lots and restrooms. Although the rule sug-
gests that there is a “probability” that conversations will
be overheard by guests in all public areas, there is no
evidence to support this, and it seems counterintuitive.
That is, there are surely times and places in the public
areas outside the gaming floor where customers are not
in earshot. Nevertheless, conversations are broadly
barred in these areas. Accordingly, the rule is unlawful
at least to the extent that it bars discussion in places out-
side the gaming area, such as, for example restrooms,
public bars and restaurants, sidewalks and parking lots.
See Flamingo Hilton-Laughlin, 330 NLRB 287, 288
(1999); Santa Fe Hotel & Casino, 331 NLRB at 729.
2. We also find merit in the General Counsel’s excep-
tions to the judge’s finding that the highlighted provi-
sions in the following two handbook rules are not unlaw-
ful:
CONFIDENTIAL INFORMATION
Pursuant to Company policy . . . you may be required
to deal with many types of information that are ex-
tremely confidential and with the utmost discretion
must be observed. It is essential that no information of
this kind is allowed to leave the department, other than
by activity/job requirements, either by documents or
verbally. A list, which is not all-inclusive, of the
types of information considered confidential is
shown below:
•
disciplinary information
•
grievance/complaint information
•
performance evaluations
•
salary information
•
salary grade
•
types of pay increases
•
termination data for employees who have
left the company
Information should be provided to employees outside
the department or to those outside the Company only
when a valid need to know can be shown to exist.
Check with Management if you have any doubt or
questions.
Unless there is a need for it in the normal course
of business, personal information concerning indi-
vidual employees should not be discussed with
members of your own group.
Working with confidential information on a day-
to-day basis requires a continuing effort on your part
to ensure that no paperwork is inadvertently left
someplace where unauthorized people may gain ac-
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
114
cess, and that visitors to the department are not al-
lowed to observe or study confidential information
on and/or around your desk.
Any breach or violation of this policy will lead
to disciplinary action up to and including termi-
nation.
COMMUNICATION
PRESS RELATIONS
Without appropriate approval, under no circumstances
shall you provide information about the company to the
media.
The external communications of our employees
are critical to the way the Company is perceived by
guests, business associates, the press, regulators and
the general public . . . . You are not, under any
circumstances, permitted to communicate any
confidential or sensitive information concerning
the Company or any of its employees to any non-
employee without approval from the General
Manager or the President.
Applying the test set forth in Lafayette Park Hotel,8
the judge rejected the General Counsel’s contention that
both rules unlawfully prohibit employees from engaging
in the Section 7 right to discuss wages and other terms
and conditions of their employment. The judge found
that neither rule on its face specifically prohibits such
discussions and that employees who read the rules would
not reasonably conclude otherwise. Contrary to the
judge, we find both rules unlawful under the standard set
forth in Lafayette Park Hotel. It is hard to imagine a rule
that more explicitly restricts discussion of terms and
conditions of employment than the Confidential Informa-
tion rule herein.
In that case the Board held that in determining whether
the maintenance of work rules in employer-issued hand-
books violated the Act:
the appropriate inquiry is whether the rules would rea-
sonably tend to chill employees in the exercise of their
Section 7 rights. Where the rules are likely to have a
chilling effect on Section 7 rights, the Board may con-
clude that their maintenance is an unfair labor practice,
even absent evidence of enforcement. [326 NLRB at
825.]
Several work rules were analyzed under this standard in
Lafayette Park Hotel, including a confidentiality rule that
prohibited employees from “[d]ivulging hotel-private in-
formation to employees or other individual or entities that
are not authorized to receive that information.” A Board
8 326 NLRB 824 (1998), enfd. mem. 203 F.3d 52 (D.C. Cir. 1999).
majority found this rule lawful, noting that it was not fa-
cially ambiguous and that employees reasonably would
understand that the rule was designed to protect the em-
ployer’s interest in maintaining confidentiality of its busi-
ness information, rather than to prohibit discussion of wages
and working conditions. Similarly, in Super K-Mart,9 a
Board majority found that, under the standard of Lafayette
Park Hotel, the employer’s confidentiality rule, which pro-
vided that “[c]ompany business and documents are confi-
dential [and] [d]isclosure of such information is prohibited,”
did not violate Section 8(a)(1).10
However, applying Lafayette Park, the Board found
unlawful employer confidentiality rules in Flamingo Hil-
ton-Laughlin,11 University Medical Center,12 and IRIS
U.S.A., Inc.13 The rule in Flamingo Hilton-Laughlin,
supra, provided that “[e]mployees will not reveal confi-
dential information regarding our customers, fellow em-
ployees, or Hotel Employees.” In finding that the rule
violated Section 8(a)(1), the Board majority distin-
guished it from the confidentiality rule found lawful in
Lafayette Park Hotel on the basis that, unlike that rule,
which made no reference to disclosure of information
about employees, the rule in Flamingo specifically pro-
hibited employees from revealing confidential informa-
tion about “fellow employees.” Flamingo Hilton-
Laughlin, supra, 330 NLRB at 288 fn. 3. So too did the
confidentiality rule in University Medical Center (pro-
hibiting “release or disclosure of confidential information
concerning patients or employees”), which the Board,
relying on Flamingo Hilton-Laughlin, found unlawful
“because it could reasonably be construed by employees
to prohibit them from discussing information concerning
terms and conditions of employment, including wages,
which they might reasonably perceive to be within the
scope of the broadly-stated category of ‘confidential in-
formation’ about employees.” 335 NLRB at 1322. Fi-
nally, in IRIS U.S.A., Inc., the disputed confidentiality
provision instructed employees that confidential informa-
tion
“about
.
.
.
employees
is
strictly
9 330 NLRB 263 (1999).
10 Member Liebman dissented in both Layafette Park and Super K-
Mart. Contrary to the majority in both of those cases, she found that
the respondents’ confidentiality rules were unlawfully overbroad.
Member Walsh did not participate in Lafayette Park or Super K-Mart;
however, he agrees with Member Liebman’s dissenting positions in
those cases. Mediaone of Greater Florida, Inc., 340 NLRB No. 39
(2003) (dissent). Notwithstanding their positions, Members Liebman
and Walsh agree that under either the majority or dissenting views in
Lafayette Park and Super K-Mart, the instant confidentiality rule is
unlawfully overbroad.
11 330 NLRB 287 (1999).
12 335 NLRB 1318 (2001).
13 336 NLRB 1013 (2001).
DOUBLE EAGLE HOTEL & CASINO
115
confidential [and] . . . must not be disclosed to anyone
. . . .” 336 NLRB at 1015. In finding that the rule vio-
lated Section 8(a)(1), the Board relied not only on its
similarity to the unlawful rule in Flamingo Hilton-
Laughlin, but concluded “[m]oreover, the . . . provision
[went] further than its counterpart in Flamingo Hilton-
Laughlin [cite omitted], by additionally instructing em-
ployees ‘to resolve in favor of confidentiality’ ‘[a]ny
doubt about confidentiality’ of employee information.”
336 NLRB 1013 fn. 1.
We find that the two challenged rules in the instant
case go even further than the confidentiality rules found
unlawful in Flamingo, University Medical Center, and
IRIS. The rules in those cases did not explicitly state that
employees were prohibited from discussing their wages
and working conditions. Rather, the Board concluded
that the rules’ broadly stated and undefined proscriptions
against discussion of confidential information about em-
ployees reasonably could be construed by employees as
prohibiting the discussion of wages and working condi-
tions. The instant rule is even more clearly unlawful.
The Respondent’s confidentiality rule leaves employees
with nothing to construe—it specifically defines confi-
dential information to include wages and working condi-
tions
such
as
“disciplinary
information,
griev-
ance/complaint information, performance evaluations,
salary information, salary grade, types of pay increases
and termination date of employees,” and then explicitly
warns employees that “[a]ny breach or violation of this
policy will lead to disciplinary action up to and including
termination.” We conclude, therefore, that this rule,
which on its face and on threat of discipline, expressly
prohibits the discussion of wages and other terms and
conditions of employment, plainly infringes upon Sec-
tion 7 rights and violates Section 8(a)(1).
3. We reach the same conclusion with respect to the
Respondent’s communication rule. This rule specifically
references the confidentiality rule, discussed above, and
prohibits “communicat[ion of] any confidential or sensi-
tive information concerning the Company or any of its
employees to any non-employee” without Respondent’s
approval. Thus, employees seeking to understand the
parameters of this proscription necessarily must consider
it in tandem with the fact that confidential information is
defined in terms of wages and working conditions. Ac-
cordingly, in light of the link between the unlawful con-
fidentiality rule and the communication rule, we con-
clude that the latter rule also violates Section 8(a)(1).14
14 Our dissenting colleague would adopt the judge’s finding that both
rules are lawful because there was no evidence that either was enforced
unlawfully and because both rules, rather than being “aimed at Section
4. In his recommended Order, the judge included
broad language requiring the Respondent to cease and
desist from “in any other manner” interfering with, re-
straining, or coercing employees in the exercise of rights
guaranteed them in Section 7 of the Act. The judge pro-
vided no supporting rationale for his broad Order and we
find that it is not warranted under the test set forth in
Hickmott Foods, 242 NLRB 1357 (1979). See Dai-Ichi
Hotel Saipan Beach, 337 NLRB 469, 470–471 fn. 12
(2002); Kelly Construction of Indiana, 333 NLRB 1272
fn. 3 (2001). Accordingly, we have provided a new Or-
der and notice which, in addition to conforming with the
violations found herein, contains customary narrow lan-
guage requiring the Respondent to cease and desist from
“in any like or related manner” interfering with, restrain-
ing, or coercing employees in the exercise of rights guar-
anteed them in Section 7 of the Act.
ORDER
The National Labor Relations Board adopts the rec-
ommended Order of the administrative law judge as
modified and set forth in full below and orders that the
Respondent, Double Eagle Hotel and Casino, Cripple
Creek, Colorado, its officers, agents, successors, and
assigns, shall
1. Cease and desist from
(a) Maintaining a rule prohibiting employees from dis-
cussing tips or the Respondent’s tip policy on the casino
floor or anywhere on the premises.
(b) Maintaining language in rules in the employee
handbook entitled “Confidential Information,” “Cus-
tomer Service,” and “Communication” that prohibit em-
7 activity,” achieve a reasonable balance between Sec. 7 rights and the
need for confidentiality. We disagree on both points.
First, the fact that there is no evidence that either rule was enforced
unlawfully is irrelevant where, as here, the alleged violation is the
unlawful maintenance of the rules which, as discussed above, explicitly
prohibit employees from exercising their Sec. 7 right to discuss among
themselves their wages and other employment terms. Brunswick Corp.,
282 NLRB 794, 794–795 (1987). See also NLRB v. Beverage-Air Co.,
402 F.2d 411, 419 (4th Cir. 1968) (“mere existence” of an overbroad
but unenforced no-solicitation rule is unlawful).
Second, contrary to our dissenting colleague, the rules here do not
achieve a balance, reasonable or otherwise, between Sec. 7 rights and
the Respondent’s confidentiality concerns. As can be seen from the
work rule cases discussed above, a balancing analysis assumes the
existence of an articulated employer right or concern (e.g., nondisclo-
sure of “hotel private” information in Lafayette Park, nondisclosure of
“company business” information in Super K-Mart, and nondisclosure
of “proprietary” information such as business plans and trade secrets in
Mediaone of Greater Florida), and determines whether it may lawfully
coexist with the separate and distinct Sec. 7 rights of employees. Here,
there is no employer side of the balancing equation that enables a bal-
ancing analysis to be undertaken. By defining its confidentiality con-
cerns in terms of the most basic of Sec. 7 subjects—the ability to dis-
cuss terms and conditions of employment with fellow employees—the
Respondent’s rules violate Sec. 8(a)(1) per se.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
116
ployees from discussing with nonemployees or among
themselves wages, hours, and other terms and conditions
of employment.
(c) Maintaining language in the “Gambling/Use of
Property Amenities” rule of the employee handbook that
prohibits employees from being on the Respondent’s
property unless working their scheduled shift.
(d) Maintaining language in the “Communication” rule
of the employee handbook that prohibits employees from
providing information about the Respondent to the media
without the Respondent’s prior approval.
(e) Threatening employees, directly or impliedly, with
discharge, suspension, arrest, or other reprisals should
they engage in union or other concerted activities pro-
tected by the Act, including handbilling on the public
sidewalk.
(f) Removing union literature from the employees’
lunchroom.
(g) Discharging or suspending employees for violating
unlawful rules or because they engage in union or other
concerted activity protected by the Act.
(h) In any like or related manner interfering with, re-
straining, or coercing employees in the exercise of the
rights guaranteed them by Section 7 of the Act.
2. Take the following affirmative action deemed nec-
essary to effectuate the policies of the Act.
(a) Rescind the language in the rules indicated in 1(b)
through (d) above, remove the language from the em-
ployee handbook, and notify employees in writing that
this has been done.
(b) Within 14 days from the date of this Order, offer
Betty Ingerling, Carol Marthaler, and Barbara McCoy
full reinstatement to their former positions, or if their
jobs no longer exist, to substantially equivalent positions,
without prejudice to their seniority or any other rights,
benefits, or privileges previously enjoyed.
(c) Make Betty Ingerling, Carol Marthaler, and Bar-
bara McCoy whole for any loss of earnings and other
benefits suffered as a result of the unlawful discrimina-
tion against them, less interim earnings, plus interest, in
the manner set forth in the remedy section of the judge’s
decision.
(d) Within 14 days from the date of this Order, remove
from its files any reference to the unlawful discharges
and/or suspensions of Betty Ingerling, Carol Marthaler,
and Barbara McCoy and, within 3 days thereafter, notify
them in writing that this has been done and that this
unlawful action will not be used against them in any
way.
(e) Preserve and, within 14 days of a request, or such
additional time as the Regional Director may allow for
good cause shown, make available to the Board or its
agents for examination and copying at a reasonable place
designated by them, all payroll records, social security
payment records, timecards, personnel records and re-
ports, and all other records including an electronic copy
of such records if stored in electronic form, necessary to
analyze the amount of backpay due under the terms of
this Order.
(f) Within 14 days after service by the Region, post at
its Cripple Creek, Colorado facility copies of the at-
tached notice marked “Appendix.”15 Copies of the no-
tice, on forms provided by the Regional Director for Re-
gion 27, after being signed by the Respondent’s author-
ized representative, shall be posted by the Respondent
immediately upon receipt and maintained for 60 con-
secutive days in conspicuous places including all places
where notices to employees are customarily posted.
Reasonable steps shall be taken by the Respondent to
ensure that the notices are not altered, defaced, or cov-
ered by any other material. In the event that, during the
pendency of these proceedings, the Respondent has gone
out of business or closed any facility involved in these
proceedings, the Respondent shall duplicate and mail, at
its own expense, a copy of the notice to all current and
former employees employed by the Respondent at any
time since October 1, 2001.
(g) Within 21 days after service by the Region, file
with the Regional Director a sworn certification of a re-
sponsible official on a form provided by the Region at-
testing to the steps that the Respondent has taken to
comply.
IT IS FURTHER ORDERED that the complaint is dismissed
insofar as it alleges violations not found.
CHAIRMAN BATTISTA, concurring in part, dissenting in part.
I agree with the judge and my colleagues except as set
forth below.
1. I agree with the judge and my colleagues that the
Respondent unlawfully maintained and enforced an
overbroad oral policy that prohibited its employees from
discussing their tips or the Respondent’s tip distribution
policy anywhere on the Respondent’s property. I further
agree that the discipline of employees Betty Ingerling,
Carol Marthaler, and Barbara McCoy violated Section
8(a)(3). However, consistent with former Member Hurt-
gen’s concurring position in Saia Motor Freight Line,
333 NLRB 784, 785–786 (2001), I would not find that
all discipline imposed pursuant to an overbroad rule is
necessarily unlawful. Thus, where the record clearly
15 If this Order is enforced by a judgment of a United States court of
appeals, the words in the notice reading “Posted by Order of the Na-
tional Labor Relations Board” shall read “Posted Pursuant to a Judg-
ment of the United States Court of Appeals Enforcing an Order of the
National Labor Relations Board.”
DOUBLE EAGLE HOTEL & CASINO
117
establishes that the discipline imposed was for conduct
that an employer lawfully can proscribe, and the em-
ployer makes clear to the employees that their discipline
is for this conduct, I would not find that the discipline
violates Section 8(a)(3).
Here, the Respondent had a lawful basis for prohibit-
ing employees from discussing tips on the gaming room
floor.1 However, the Respondent’s discipline of its em-
ployees was based on their discussion of tips and not on
the locus where the discussion occurred. In this regard,
Ingerling testified that she was informed only that she
was being terminated for discussing tips. Marthaler testi-
fied that when Slot Director Rodger Hostetler informed
her that Ingerling had been terminated, Hostetler stated
that it was “because of the tip situation . . . and we could
not talk about tips anywhere in that building.” I recog-
nize that Marthaler additionally testified that, when she
and McCoy were suspended, Hostetler made reference to
“tips . . . pertaining to Thursday night,” i.e., when tips
were discussed on the gaming floor. And, later in the
discussion, Hostetler referred to “disrupt[ions on] the
floor.” However, these statements are not sufficient to
negate the proposition that the discussions were barred
anywhere on company property.
2. I disagree with my colleagues that sections of the
Respondent’s handbook rules entitled “Confidential In-
formation” and “Communication” are unlawful.
At the outset, it is important to note that the General
Counsel does not contend that the rules were used or
applied in an unlawful way. Indeed, there is no evidence
of any use or application. Rather, the General Counsel
contends that these rules are unlawful on their face.
I agree that a rule that clearly proscribes Section 7 ac-
tivity can be condemned on it face. However, the instant
rules are not of that character.
The first rule is not aimed at Section 7 activity. It is
aimed at “Confidential Information.” Employers have an
interest in protecting against the disclosure of such in-
formation. In the instant case, disclosure of disciplinary
matters, performance evaluations, grievances, pay, and
termination data all involve sensitive matters. Disclosure
can result in employee friction and invasion of privacy.
The Act seeks to balance Section 7 rights with the
need for confidentiality.2 The rule here seeks to achieve
that balance. It permits discussion of employment-
related matters with those inside the employee’s depart-
1 Contrary to the judge, I find that the Respondent, based on “six
years of experience” that included “complaints from customers” regard-
ing employee disputes about tips on the game floor, established a le-
gitimate business justification for prohibiting such discussions in this
area.
2 Detroit Edison v. NLRB, 440 U.S. 301 (1979).
ment, the area in which most employees are likely to
have Section 7 conversations. Further, the rule even
permits conversations with those outside the department
on a “need to know” basis. Since there is no evidence of
use or application, it is not known how this is interpreted
and applied. In addition, the rule says that if there are
any doubts, an employee need only check with manage-
ment. There is no indication that any employee has ever
checked and received an unlawful answer. In this pos-
ture of the case, I would not presume that the rule is
unlawful.
Concededly, certain discussions are prohibited within
the employee’s “own group.” However, this rule is con-
fined to “personal information” (undefined) and has an
exception for “normal needs”(undefined). Again, absent
some evidence that this rule has been implemented in an
unlawful way, I would not presume that it is illegal.
The handbook’s communication rule is also not aimed
at Section 7 activity. Rather, it is aimed at “press rela-
tions.” Arguably, Section 7 includes concerted employee
communications to the media about terms and conditions
of employment. However, the rule here does not forbid
all such communications. It prohibits only the disclosure
of “confidential or sensitive information.” As discussed
above, there is a delicate balance between Section 7
rights and confidentiality concerns. With respect to
communications with the media, the concern for confi-
dentiality is particularly heightened. In these circum-
stances, absent some evidence that the rule has been ap-
plied in an unlawful way, i.e., in situations where the
Section 7 right would outweigh the confidentiality inter-
est, I would not presume that it is illegal.
3. Finally, I do not pass on the judge’s finding that the
Respondent violated Section 8(a)(1) because Supervisor
Leslie Blevins impliedly threatened employee Tonks
with unspecified reprisals if Tina Tonks discussed the
Respondent’s tip policy. The judge based this finding on
Blevins’ statement to Tonks that “if you are going to get
caught up in this slot mess, I will take care of that prob-
lem too.” Unlike my colleagues, I find this remark am-
biguous. It is not clear whether Blevins was saying that
she would take action with respect to the “slot mess” or
take action against employees engaged in Section 7 ac-
tivity. Because of this ambiguity and because finding the
statement to be a violation of Section 8(a)(1) it would be
cumulative of other 8(a)(1) threats found herein, and
would not affect the remedy, I do not pass on this allega-
tion.
APPENDIX
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
118
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
The National Labor Relations Board has found that we vio-
lated Federal labor law and has ordered us to post and obey
this notice.
FEDERAL LAW GIVES YOU THE RIGHT TO
Form, join, or assist any union
Choose representatives to bargain with us on
your behalf
Act together with other employees for your bene-
fit and protection
Choose not to engage in any of these protected
activities.
WE WILL NOT maintain a rule prohibiting employees
from discussing tips or our tip policy on the casino floor
or anywhere on the premises.
WE WILL NOT maintain language in rules of the em-
ployee handbook entitled “Confidential Information,”
“Customer Service,” and “Communication” that prohib-
its you from discussing with nonemployees or among
yourselves wages, hours, and other terms and conditions
of employment.
WE WILL NOT maintain language in the “Gambling/Use
of Property Amenities” rule of the employee handbook
that prohibits you from being on our property unless
working your scheduled shift.
WE WILL NOT maintain language in the “Communica-
tion” rule of the employee handbook that prohibits you
from providing information about us to the media with-
out our prior approval.
WE WILL NOT threaten employees, directly or impli-
edly, with discharge, suspension, arrest, or other reprisals
should they engage in union or other concerted activities
protected by the Act, including handbilling on the public
sidewalk.
WE WILL NOT remove union literature from the em-
ployees’ lunchroom.
WE WILL NOT discharge or suspend employees for vio-
lating unlawful rules or because they engage in union or
other concerted activity protected by the Act.
WE WILL NOT in any like or related manner interfere
with, restrain, or coerce employees in the exercise of the
rights guaranteed them by Section 7 of the Act.
WE WILL rescind the language in the rules noted above,
remove the language from the employee handbook, and
notify employees in writing that this has been done.
WE WILL, within 14 days of the date of the Board’s Or-
der, offer Betty Ingerling reinstatement to her former job,
or if that job no longer exists, to a substantially equiva-
lent position of employment, without prejudice to her
seniority or any other rights she previously enjoyed.
WE WILL, within 14 days of the Board’s Order, rescind
the suspensions given to Carol Marthaler and Barbara
McCoy.
WE WILL make Betty Ingerling, Carol Marthaler, and
Barbara McCoy whole for any loss of earnings and other
benefits resulting from our unlawful discrimination
against them.
WE WILL, within 14 days of the Board’s Order, remove
from our files any reference to the unlawful discharge of
Betty Ingerling and the unlawful suspensions of Carol
Marthaler and Barbara McCoy, and WE WILL, within 3
days thereafter notify them that this has been done and
that evidence of this unlawful conduct will not be used
against them in any way.
DOUBLE EAGLE HOTEL & CASINO
William J. Daly and Renee C. Barker, Esqs., for the General
Counsel.
Henry L. Solano, Esq., of Denver, Colorado, for the Respon-
dent.
DECISION
STATEMENT OF THE CASE
JAMES L. ROSE, Administrative Law Judge. This matter was
tried before me at Colorado Springs, Colorado, on November
13 and 14, 2002, upon the General Counsel’s complaint which
alleged that the Respondent committed certain violations of
Section 8(a)(1) of the National Labor Relations Act (the Act),
including the discharge of one employee and the suspension of
three others.
The Respondent generally denied that it committed any vio-
lations of the Act, alleged 10 general affirmative defenses, in-
cluding that the discharge and suspensions were for cause.
On the record as a whole, including my observation of the
witnesses, briefs, and arguments of counsel, I make the follow-
ing
FINDINGS OF FACT
I. JURISDICTION
The Respondent is a corporation engaged at Cripple Creek,
Colorado, in the operation of a hotel and casino. In the course
and conduct of its business, the Respondent annually purchases
and receives at its Cripple Creek facility goods, products, and
materials directly from points outside the State of Colorado,
valued in excess of $5000 and annually derives gross revenues
in excess of $500,000. The Respondent admits, and I conclude,
that it is an employer engaged in interstate commerce within
the meaning of Section 2(2), (6), and (7) of the Act.
II. THE LABOR ORGANIZATION INVOLVED
International Brotherhood of Electrical Workers (the Union)
is admitted to be, and I find is, a labor organization within the
meaning of Section 2(5) of the Act.
DOUBLE EAGLE HOTEL & CASINO
119
III. THE ALLEGED UNFAIR LABOR PRACTICES
A. The Facts
Principally involved in this matter are two of several catego-
ries of employees—slot employees (technicians and attendants)
and security officers. Both deal with customers who play slot
machines, the basic difference being that the slot technicians
are also capable of doing repair work on the machines and se-
curity officers apparently have additional responsibilities relat-
ing to security. Both receive tips from customers in addition to
their hourly wage. The security officers wear black polo shirts
and the slot employees wear colored ones.
Prior to May 21, 2001,1 the Respondent’s tip policy was
such that each employee was required to put any tips received
into a common pot and at the end of the shift, the tips would be
divided in two, with each slot employee receiving an equal
portion of one-half and each security officer an equal portion of
the other. Necessarily, if there were more slots on duty than
security, then the amount received by each slot would be less
than the amount received by each security employee. And this
is precisely what occurred on a few occasions in early 2001,
when there were more slot employees on duty than security
officers. As a result, the slot employees were unhappy.
Thus, by memo of May 21 from Gilbert Sisneros, the Re-
spondent’s general manager/owner, this policy was changed.
Thereafter, the tip pool would be divided equally among all slot
and security employees who worked the particular shift. How-
ever, this change in policy caused concern among some slot
employees, at least those working the swing shift from 4 p.m.
to 2 a.m., because typically there were fewer slots on duty than
security (as opposed to the situation in early 2001 which
prompted the change). The tip policy was a source of discus-
sion among them.
That employees discussed the tip policy among themselves
on the casino floor, and other places on the property, and were
told not to do so is the genesis of this dispute. At issue are
numerous allegations of the Respondent promulgating oral and
written rules forbidding employees from discussing work-
related issues among themselves and on company property,
threats for not complying with these rules, the discharge of one
employee and the suspension of three others for breaching these
rules and engaging in other concerted activity protected by the
Act. The facts and analysis of each allegation, or of several
allegations where they involve generally the same unlawful
activity, will be treated seriatim as they appear in the com-
plaint.
B. Analysis and Concluding Findings
1. The no-discussion rules
The Respondent admits that it has maintained a rule prohibit-
ing employees from discussing the tip policy on the casino
floor. And the Respondent concedes that as a general proposi-
tion, the Board finds unlawful rules which restrict employees
from discussing earnings. E.g., Fredericksburg Glass & Mir-
ror, Inc., 323 NLRB 165 (1997), though rules applicable to an
1 All dates are in 2001, unless otherwise indicted.
industrial setting do not transfer to retail enterprises. Indeed,
the Board has long held that rules relating to employee activity
on the sales floor of a retail establishment may be more restric-
tive than those applicable to an industrial enterprise. E.g., Mar-
shall Field & Co., 98 NLRB 88 (1952).
No doubt a casino is similar to a retail store, see Dunes Ho-
tel, 284 NLRB 871 (1987), and, as with retail stores, to insure
good order a discipline on the sales floor an employer can re-
strict solicitation in the selling areas. McBride’s of Naylor
Road, 229 NLRB 795 (1977). However, there is a distinction
between “talking” and “solicitation.” W. W. Grainger, Inc.,
229 NLRB 161, 166 (1977). And to prohibit employees from
discussing matters pertaining to unionization while on duty, but
allowing discussion of other matters, violates Section 8(a)(1).
Teledyne Advanced Materials, 332 NLRB 539 (2000). Here,
there were no restrictions on subjects employees could discuss,
other than attending to the needs of customers. Undeniably,
when not busy, employees discussed among themselves a wide
variety subjects.
The Respondent argues that the no-discussion policy in re-
gard to tips was restricted to the gaming floor and was neces-
sary because employee discussion of tips could lead to argu-
ments among employees and make the customers’ gaming ex-
perience an unpleasant one. Therefore, the proscription has a
valid business justification and is not unlawful. I reject this
argument.
First, as promulgated, the no-discussion rule was not limited
to the gaming floor but was general—anytime, anywhere on
company property. Such is clearly too restrictive and therefore
unlawful. Second, even if the rule was simply limited to the
gaming floor, the Respondent has shown no substantial busi-
ness justification for it. While the Respondent’s argument has
some appeal in the abstract, there is no evidence that employees
in fact discussed the tip policy in such a manner as to upset
customers or even did so within hearing of customers. Specula-
tion is no substitute for evidence. Absent some proven basis
for prohibiting employees from talking about tips, I conclude
that the rule was violative of Section 8(a)(1), as alleged in
paragraph 5(a).
The General Counsel also alleges that rules set forth in the
“employee handbook” unlawfully restrict employee communi-
cation among themselves. Specifically, the General Counsel
argues that employees are prohibited from discussing certain
subjects under “confidential information.” However, the rule
as written does not amount to an absolute proscription on dis-
cussing these subjects. Thus, “Information should be provided
to employees outside the department or to those outside the
Company only when a valid need to know can be shown to
exist.” And, “Unless there is a need for it in the normal course
of business, personal information concerning individual em-
ployees should not be discussed with members of your own
group.”
Since discussion among employees of terms and conditions
of employment is clearly a valid need in the normal course of
their employment, the prohibition set forth would not be appli-
cable. Nor does the rule specifically deny employees this right.
Thus, I cannot find it unlawful on its face, nor is there evidence
that it was enforced in a fashion more restrictive than written.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
120
Accordingly, I shall recommend that paragraph 5(b) be dis-
missed. Lafayette Park Hotel, 326 NLRB 824 (1998).
The General Counsel similarly alleges that the “customer
service” section in the handbook unlawfully restricts employees
from discussing working conditions. Specifically: “Never
discuss Company issues, other employees, and personal prob-
lems to or around our guests. Be aware that having a conversa-
tion in public areas with another employee will in all probabil-
ity be overheard.” I find nothing in this rule which unlawfully
prohibits employees from discussing working conditions
among themselves on the casino floor. Accordingly, I shall
recommend that paragraph 5(c) be dismissed.
In paragraph 5(o) the General Counsel alleges that on Octo-
ber 26, Slot Director Rodger Hostetler “orally promulgated a
rule prohibiting employees from discussing tips or company
problems.” The only evidence which might tend to support this
allegation is in the testimony of Betty Ingerling concerning her
discharge interview wherein Hostetler told her she was being
discharged for the “tip policy and that I was, and that’s [what] I
get for being a spokesperson for the other employees.” I find
nothing in Ingerling’s testimony which would support a finding
that Hostetler promulgated an unlawful rule, though this testi-
mony does tend to show that Ingerling was unlawfully dis-
charged, as will be discussed below. I shall recommend that
paragraph 5(o) be dismissed.
Finally, the General Counsel alleges that on March 23, 2002,
Security Lead Chuck Robertson “promulgated a rule prohibit-
ing an employee from talking to another employee about any
subject.” The Respondent denies he did so and in any event, he
is not a supervisor or agent whose actions would bind it.
During the material time, Robertson was the security lead on
the swing shift, which meant that he was the highest-ranking
security employee. He was paid $1 more than the average of
other security employees and his duties included, according to
Director of Human Resources Arthur Gomez, offering technical
direction to:
Any security officer that may have a question pertaining to
compliance issues with gaming regulations, Mr. Robertson
would be expected to know the answers and provide guidance
on that. He would also be the individual that a security officer
may report to if that officer needed to leave the zone that they
were working in for restroom breaks or whatever the case
may be. They would report that to Mr. Robertson and he
would either cover that section himself or find someone else
to do it for them.
While Gomez testified that Robertson had no direct discipli-
nary authority, he was listened to and did sign corrective action
notices. Indeed, he was the person who was directly involved
in telling Tina Tonks not to talk to another employee (see in-
fra), and it was he who suspended. The issue is whether
Robertson was a mere conduit for disciplinary and other super-
visory decisions, as contended by the Respondent. Ryder Truck
Rental, Inc., 326 NLRB 1386 (1998). Or whether he exercised
independent judgment. As to Tonks, and generally directed
security personal on his shift, I believe Robertson exercised
independent judgment.
From these facts, I conclude that Robertson in fact responsi-
bly directed employees, assigned them to specific zones when
needed, and was responsibly involved in the discipline of em-
ployees. As such he was a supervisor within the meaning of
Section 2(11) of the Act and his statements bound the Respon-
dent.
I discount the Respondent’s argument that since he accepted
tips, and Colorado gaming laws prohibit “key employees” from
doing so, he must not have been a supervisor. I conclude there
is a distinction between a “key employee” and lower-level em-
ployees who nevertheless have supervisory authority under
Section 2(11). As argued by the Respondent a “key employee”
“is any executive, employee, or agent of the gaming licensee
having the power to exercise a significant influence over deci-
sions concerning any part of the operation of the gaming licen-
see. C.R.S. §12-47.1–103(14).” Such definition clearly refers
to higher management and not to line supervisors.
In support of the allegation in paragraph 5(z), the General
Counsel argues that on March 23, 2002: “By forbidding Tonks
to speak to Sherry (an employee in another classification) at
any time on any subject, Robertson was attempting to solve the
problem of a love triangle, but he restricted Tonks from dis-
cussing protected subjects, such as terms and conditions of
employment.” This, I conclude, is a stretch. Tonks testified
that Robertson told her that night not to talk to Sherry, because
of a perceived love triangle problem. (According to Robertson,
Sherry and another woman were dating the same man.) It is
difficult to conclude that Tonks and other employees would
therefore believe that they were unlawfully forbidden to discuss
terms and conditions of employment. No doubt companies
have the management right to keep personal problems among
employees in check. Regardless of whether Robertson’s pro-
scription to Tonks was reasonable, I do not find it to have inter-
fered with the exercise of Section 7 rights. Accordingly, I will
recommend that paragraph 5(z) be dismissed.
2. The no-access policy
Unquestionably, the Respondent has a rule prohibiting em-
ployees from being on company property during their off-duty
hours. Specifically, in the employee handbook: “You are not
allowed on property unless working. (With permission, em-
ployees can, apparently, take meals in the restaurant.) You are
not allowed to gamble on property at any time.” The General
Counsel contends this rule infringes on employees’ Section 7
rights because on its face it denies to employees access even to
parking lots and other nonworking areas. The Respondent
maintains that such a construction is “hypertechnical” and that
“‘on property’ means the interior of the facility.” Thus, Arthur
Gomez, the Respondent’s director of human resources, testified
that “on property” in the written rules means “the buildings, the
gaming area, the hotel.” He distinguished between “on prop-
erty” and “on premises” which would include outside areas
such as the parking lots. But he further testified, that this dis-
tinction was “[i]n my mind.” It is not set forth in any written
document offered by the Respondent.
I reject the Respondent’s argument. The rule says what it
says. If the Respondent had wanted to exclude parking lots and
other no-work areas from its no-access rule, it could have done
so. However, as written, the rule infringes on employees’ Sec-
DOUBLE EAGLE HOTEL & CASINO
121
tion 7 rights and therefore violates Section 8(a)(1) as alleged in
paragraph 5(d). Lafayette Park Hotel, supra.
3. Proscription against talking to the media and others
In material part, the “communication” section of the em-
ployee handbook states: “Without appropriate approval, under
no circumstances shall you provide information about the com-
pany to the media.” “You are not, under any circumstances,
permitted to communicate any confidential or sensitive infor-
mation concerning the Company or any of its employees to any
non-employee without approval from the General Manager or
the President.”
With caveats not applicable here, the Board has generally
concluded that rules barring employees from discussing matters
relating to their terms and conditions of employment with news
organizations as well as other third parties is unlawful. E.g.,
Leather Center, 312 NLRB 521 (1993). I, therefore, conclude
that the blanket prohibition from providing any information
about the company to the media is an unlawful infringement on
Section 7 rights and violates Section 8(a)(1) as alleged in para-
graphs 5(e) and (f).
However, whether the proscription in the second sentence
violates the Act is another matter. I conclude not. In Lafayette
Park Hotel, supra, the Board found a similar rule permissible,
concluding that employees reading the rule would not reasona-
bly conclude that they were prohibited from discussing their
wages and other terms and conditions of employment among
themselves and with others. And the employer did have a le-
gitimate interest in protecting confidential information. Ac-
cordingly, I conclude that paragraph 5(g) should be dismissed.
4. Alleged threats
In paragraphs 5(h), (j), (k), (l), (m), (n), (p), (t), (w), (x), (y),
and others which were withdrawn at the hearing, the General
Counsel alleges that various agents of the Respondent threat-
ened employees in violation of Section 8(a)(1).
On a Saturday night in late October, Lead Key Leslie
Blevins asked an employee in security, Lisa Henderson, to
serve as a cocktail waitress. Some employees observed Hen-
derson keeping tips she received rather than putting them in the
common tip box, and they so informed Betty Ingerling who
said she would take this up with management. And she did tell
Hostetler what she had heard. Then the next day, according to
Ingerling, Blevins called Ingerling into her office and “wanted
to know what the big deal was” with regard to Henderson and
the tips. Ingerling told her what she had heard and Blevins
said, “[W]ell it was only a few dollars and she (Blevins) was
the one that had asked her to cocktail.” Blevins went on to say
“that maybe I would be happier working someplace else.”
Ingerling further testified that Blevins “said that if the three of,
any of us would have went up to Gilbert’s (Sisnero) office, we
would have, he would have automatically fired us on the spot.”
That Ingerling and others questioned the Respondent allow-
ing Henderson to keep the cocktail tips she received was clearly
concerted activity protected by the Act, even if their concern
was trivial. However, to find a violation alleged in paragraph
5(h) would require crediting Ingerling over Blevins’ denials,
which I decline to do.
I conclude that Ingerling’s testimony was of questionable
credibility, and where in direct conflict with others, I do not
credit her. In October, as the issues involved in this matter
were active, including the tip matter, and a few days prior to
her discharge, Ingerling and three other slot employees wore
black (security) polo shirts rather than their green ones. Inger-
ling adamantly claimed that doing so was not a concerted pro-
test. She testified that she wore the black shirt out of modesty
concerns and the fact that other slot employees also wore black
was a mere coincidence. After months of wearing the green
shirt, “I found the green shirts were not very becoming to
women.” “They were very thin.” But one of them, who appar-
ently had no similar concerns, told Robertson “as long as we’re
going to have to split the tips with the security the way we are,
we’re just going to come dressed like security.” Ingerling’s
testimony about wearing the black shirt is simply so incredible
that I believe that she sought to mislead me on what she
thought was a material issue. Accordingly, I discredit her and
conclude that the Respondent did not violate Section 8(a)(1) as
alleged in paragraph 5(h).
It is alleged in paragraph 5(j) that Hostetler and Blevins told
an employee that the reason for the employee’s discharge was
because that employee was an instigator and spokesperson for
other employees, thereby impliedly threatening employees.
This apparently relates to Ingerling’s discharge interview at
which only she was present. If credited, which I do not, it
would be some evidence that her discharge was for the unlaw-
ful reason that she had engaged in protected, concerted activity.
However, even then it is questionable that this would be inde-
pendently violative of Section 8(a)(1) since there is no evidence
it was communicated to other employees. In any event, I do
not credit Ingerling and conclude that paragraph 5(j) should be
dismissed.
In paragraph 5(k) it is alleged that on or about October 26,
Hostetler “impliedly threatened an employee by telling the
employee to cease engaging in protected concerted activities of
attempting to obtain changes in the Respondent’s tip policy.”
This allegation is apparently based on the testimony of Inger-
ling who had discussed with Hostetler arranging a meeting
between her and management on behalf of several employees.
I cannot find in her testimony that Hostetler made the implied
threat alleged. Accordingly, I shall recommend that this para-
graph be dismissed.
The alleged implied threat in paragraph 5(l) (discharge if
employees attempt to change the tip policy) seems subsumed in
the allegation prohibiting discussion of the tip policy in para-
graph 5(a). There is no independent evidence of such a threat.
Nevertheless, that the Respondent prohibited employees from
discussing the tip policy, as found above, implies some kind of
discipline if employees violate the prohibition. Accordingly, I
conclude that the Respondent did impliedly threaten employees
should they attempt to change the tip policy.
Paragraph 5(m) alleges that Robertson threatened employees
should they discuss the discharge of Ingerling. Tonks testified
that about 45 minutes after Ingerling was discharged, Robertson
said, “I just want to let you know that anyone caught talking
about the situation with Betty will be suspended or fired.”
Robertson testified that he was working just 3 days a week and
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
122
was not present the day Ingerling was terminated. He further
testified that he did not discuss the fact of Ingerling’s discharge
with “the security staff on duty” or any of the slot staff.
Although Robertson seemed credible, and has no apparent
stake in the outcome of this matter since he is no longer em-
ployed by the Respondent, he was not asked to specifically
deny the assertion of Tonks. His testimony, while seemingly in
direct conflict with Tonks, really was not. He was simply
asked in general terms whether he discussed Ingerling’s dis-
charge with any of the security staff on duty. Such, I conclude,
is not sufficient to rebut the testimony of Tonks, whom I found
also to be a generally credible witness. Accordingly, I con-
clude that Robertson made the threat alleged in paragraph 5(m).
Don Herndon is the director of security. On October 29, he
suspended Carol Marthaler and Barbara McCoy (discussed
below), and at that time, according to Marthaler, “[H]e told us
that if we came, when we came back, we were not to say one
word to anybody about our suspension, because if we did we
would be fired, and it was going to be kept confidential and
nobody was to know.” Herndon testified to the events leading
to the suspension of Marthaler and McCoy, however, he was
not asked to affirm or deny the statement attributed to him by
Marthaler. I therefore conclude that he did in fact tell them not
to discuss their suspensions and if they did, they would be dis-
charged. An employee’s suspension is clearly a term or condi-
tion of employment which employees have the protected right
to discuss. Thus, Herndon’s admonition was clearly a threat in
violation of Section 8(a)(1) as alleged in paragraph 5(n).
In paragraph 5(p) it is alleged that Hostetler “threatened em-
ployees with discharge if they violated the rule described above
in paragraph 5(o).” Inasmuch as I concluded above that
Hostetler did not promulgate the rule alleged in paragraph 5(o),
nor have I been directed to testimony in support of the alleged
threat, I conclude that the allegation in paragraph 5(p) has not
been established by a preponderance of the credible evidence
and should be dismissed.
It appears that the threat alleged in paragraph 5(t) is based on
the testimony of Tonks. She recalled an incident occurring a
few days before Christmas wherein Robertson called her into
Blevins office. “Well Leslie (Blevins) said that she had a prob-
lem, that I was snubbing, and I said no, I’m not snubbing you,
and she said well, if you are going to get caught up in this slot
mess, I can take care of that too. And I said no, ma’am. I’m
not. And she just reiterated, I suppose, if you are going to get
caught up in this slot mess, I will take care of that problem
too.” Blevins was not asked to affirm or deny the testimony of
Tonks. Thus I find that Blevins made the statement attributed
to her by Tonks. Since this occurred following the discharge of
Ingerling and much discussion of the tip policy change, I con-
clude that Blevins did make an implied threat of reprisals to
Tonks should she discuss the tip policy. Accordingly, I con-
clude that the allegation in paragraph 5(t) has been established.
For 4 nights beginning on January 11, 2002, Union Repre-
sentative Leslie Thompson, Ingerling, and three members of the
Union passed out handbills at the Respondent’s premises. Two
of the handbillers were stationed in the public alley and two on
the public sidewalk in front of the casino. According to
Thompson, whose testimony I credit, after they had been hand-
billing a short time, Herndon “stuck his head out front and said
he was calling the cops and so I stepped there to talk to him.”
Thompson denied that the handbillers had blocked access to the
casino, had been in the alcove, or had stood anywhere other
than the public sidewalk. Nevertheless, Herndon said, “[W]ell
I’m calling the cops and you can be arrested for criminal tres-
pass.” In fact the police came and said, “[I]t would probably be
best if we spent the rest of—that there wasn’t a problem with us
being on the other side, but it was probably best if we spent the
rest of the night on the far side of the street.” They were not
given a citation by the police and returned to handbill the next 3
evenings.
The Respondent contends that Herndon saw the handbillers
block the entrance door and told them they could not. He fur-
ther testified that they did not seem agreeable and he therefore
called the police. Ingerling and Thompson deny that they
blocked the entrance to the casino or were stationed anywhere
other than the sidewalk. On this I credit Ingerling and Thomp-
son and I discredit Herndon. I conclude that Herndon called
the police to have the handbillers removed from in front of the
casino, but which was public property. The police would not
do so and the handbilling continued another 3 days without
incident. The threat to have the police remove them from the
public sidewalk, followed by attempting to do so was violative
of Section 8(a)(1) as alleged in paragraph 5(w) of the com-
plaint. Snyder’s of Hanover, Inc., 334 NLRB 183 (2001).
Shelly Ridderman, a bartender, testified that she observed
union representatives passing out literature at the front entrance
to the casino 2 days. The first day, according to Ridderman,
her supervisor, Sarah Tonn, “[T]old me she just wanted to warn
me that if anybody was caught talking about the Union or hand-
ing out pamphlets or reading them or anything, they would be
fired.”
Tonn generally denied making such a statement to Ridder-
man, but did admit having a discussion with her about the
handbilling. On this I credit Ridderman and discredit Tonn. I
found Ridderman’s version more believable and consistent with
the Respondent’s actions toward the employees’ union activity.
Accordingly, I conclude that the Respondent made the threat
alleged in paragraph 5(x).
Tonks testified that “maybe in February” “Chuck and Denny,
Chuck Robertson and Denny Warrick were walking by the
cage, and as they rounded the cage, Denny said this union thing
is getting out of hand, and that was all I heard.” This is alleged
in paragraph 5(y) to have been an unlawful threat. I disagree.
First, whatever Warrick said, according to Tonks, it was not
addressed to her or any other employee. She simply overheard
the remark. Secondly, I do not believe this brief comment con-
tained any kind of an implied threat of reprisals. Accordingly, I
conclude that paragraph 5(y) should be dismissed.
5. The removal of union literature
It is alleged that on December 8, Dennis Warrick and Leslie
Blevins removed union literature from the Respondent’s lunch-
room in violation of Section 8(a)(1). The parties are in general
agreement concerning the facts of this allegation. On Decem-
ber 8, Lowell Moses was terminated (apparently for cause and
his termination is not in issue here). When Moses was being
DOUBLE EAGLE HOTEL & CASINO
123
escorted from the premises, he placed an item of union litera-
ture on Hostetler’s desk. Warrick then learned that there were
items of union literature in the employees’ lunchroom. He
retrieved these and Blevins gave them to Sisneros, who in turn,
sent them to his attorney.
The General Counsel argues that removing this literature was
violative of Section 8(a)(1) because doing so tended to interfere
with employees’ right to distribute union literature in nonwork
areas on nonworking time. I agree. Venture Industries, 330
NLRB 1133 (2000).
The Respondent contends that the union literature related to
the discharge of Moses for threatening another employee, was
therefore evidence and cannot be considered covered by Sec-
tion 7. Essentially the Respondent argues that if an employee is
discharged for cause, any protected activity he might have en-
gaged in loses its protection as to other employees. I find no
basis in the Act to support this assertion, nor has the Respon-
dent cited any supporting authority or even offered facts (as
opposed to argument) that the literature placed by Moses in fact
related to the threats he made leading to his discharge.
Accordingly, I conclude that by removing union literature
from the employees’ lunchroom, the Respondent violated Sec-
tion 8(a)(1) as alleged in paragraph 5(q).
6. The discharge of Betty Ingerling
On October 26, Ingerling was discharged allegedly because
she requested a meeting with the Respondent’s general man-
ager to discuss wages, hours, and other terms and conditions of
employment and/or because she violated the Respondent’s rule
prohibiting discussion of the tip policy on the casino floor.
Although there is conflicting testimony concerning Ingerling’s
participation in concerted activity, and whether such had a
causal relationship to her discharge, no doubt a motivating
reason was the fact that she had discussed the tip policy on the
casino floor.
Thus Blevins testified, in answer to the reasons Ingerling
was discharged, “Betty had several situations that she was in-
volved in and discussing tips on the floor was one.” Blevins
further testified that McCoy and Marthaler were suspended
rather than discharged because “we hadn’t called them in on a
tip issue.”
There is no doubt from Respondent’s admissions that absent
Ingerling discussing the tip policy on the casino floor she
would not have been discharged. My conclusion that Ingerling
was unlawfully discharged is based on these admissions and not
on Ingerling’s credibility, which I find singularly lacking.
Since I have concluded that the rule violation for which
Ingerling was discharged was unlawful, it follows that her dis-
charge was also unlawful as alleged in paragraph 6(c) of the
complaint.
7. The suspensions of Carol Marthaler and Barbara McCoy
The Respondent admits that Marthaler and McCoy were dis-
charged because they talked on the gaming floor about the Lisa
Henderson tip decision which was a violation of the Respon-
dent’s rule prohibiting such discussions. Prohibiting the dis-
cussion of tips generally, and the Henderson situation specifi-
cally, clearly violates Section 8(a)(1), absent some evidence
that such was necessary to maintain good order and discipline
and avoid negative customer reaction. As noted above, I con-
clude that the Respondent did not offer sufficient persuasive
evidence that prohibiting employees from discussing tips on the
gaming floor was justified. Nor did the Respondent offer evi-
dence that the specific discussion of the Henderson tip situation
was justified.
Clearly, the Respondent’s decision relating to Henderson be-
ing allowed to keep her tips rather than share them affected the
wages of other employees, even if minimally. To have prohib-
ited employees from talking about this on the gaming floor was
clearly violative of Section 8(a)(1). The suspension of Mar-
thaler and McCoy for breaching this proscription was necessar-
ily also violative of Section 8(a)(1).
8. The suspension of Tina Tonks
The General Counsel alleges that Tonks was unlawfully sus-
pended for violating the unlawful rule prohibiting discussion of
tips (paragraph 5(a)) “and/or the rule described above in para-
graph 5(x) and to discourage employees from engaging in these
or other concerted activities.”2
The General Counsel argues that Tonks was suspended when
she breached a rule promulgated by Herndon to the effect that
she was not to talk to fellow employee Sherry because of a
“love triangle” at work.
As the General Counsel argues, and as the evidence shows,
the basis of Herndon’s proscription to Tonks did not relate to
wages, hours, or other terms and conditions of employment.
Without regard to the reasonableness, or lack thereof, of Hern-
don’s attempt to head off a situation involving employees’ per-
sonal problems, such did not relate to concerted activity pro-
tected by the Act. In short, I conclude that Tonks was not sus-
pended for violating the unlawful rule concerning discussion of
tips. Accordingly, I conclude that the General Counsel failed to
prove that Tonks was suspended in violation of Section 8(a)(1)
of the Act and I shall recommend paragraph 5(x) be dismissed.
IV. REMEDY
Having found that the Respondent has engaged in certain un-
fair labor practices, I conclude that it should be ordered to cease
and desist there from and to take certain affirmative action
designed to effectuate the policies of the Act, including offering
reinstatement to Betty Ingerling3 to her former job, or if that
job no longer exists, to a substantially equivalent position of
employment and make her and Carol Marthaler and Barbara
McCoy whole for any loss of earnings and other benefits they
may have suffered in accordance with the provisions F. W.
Woolworth Co., 90 NLRB 289 (1950), plus interest as com-
puted in New Horizons for the Retarded, 283 NLRB 1173
(1987).
[Recommended Order omitted from publication.]
2 As noted above, par. 5(x) alleged a threat by Tonn, not an unlawful
rule.
3 Notwithstanding that I generally did not credit Ingerling, she
should be reinstated with backpay in order to vindicate public rights.