351 NLRB 776
Dial One Hoosier Heating & Air Conditioning Co.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
351 NLRB No. 48
776
Dial One Hoosier Heating & Air Conditioning Co.,
Inc. and its successor, American Residential
Services of Indiana, Inc. and Sheet Metal Work-
ers’ International Association, Local Union No.
20, a/w Sheet Metal Workers’ International As-
sociation, AFL–CIO
USA Heating & Air Conditioning, Inc. and its Succes-
sor, American Residential Services of Indiana,
Inc. and Sheet Metal Workers’ International
Association, Local Union No. 20, a/w Sheet
Metal
Workers’
International
Association,
AFL–CIO
American Residential Services of Indiana, Inc. and
Sheet Metal Workers’ International Association,
Local Union No. 20, a/w Sheet Metal Workers’
International Association, AFL–CIO. Cases 25–
CA–24178, 25–CA–24566, 25–CA–24915, 25–
CA–25316, 25–CA–25611, 25–CA–25935, 25–
CA–25938, and 25–CA–26351
September 29, 2007
DECISION AND ORDER
BY CHAIRMAN BATTISTA AND MEMBERS LIEBMAN
AND KIRSANOW
This case involves allegations that, among other
things, the Respondents unlawfully refused to consider
and/or hire applicants because of their union affiliation.
The judge found that the three Respondents, Dial One
Hoosier Heating & Air Conditioning Co., Inc. (Dial
One), USA Heating & Air Conditioning, Inc. (USA), and
American Residential Services of Indiana, Inc. (ARS),
unlawfully refused to consider and/or to hire a total of 75
applicants affiliated with Sheet Metal Workers Local 20
(the Union).1
We agree with the judge, but only for the reasons set
forth below, that Respondents Dial One and ARS unlaw-
fully refused to hire and to consider applicants because
of their union status. We reverse the judge’s finding that
Respondent USA violated Section 8(a)(3), concluding
instead that the General Counsel failed to establish anti-
union animus with respect to this Respondent. We af-
1 Administrative Law Judge Bruce D. Rosenstein issued the attached
decision on January 16, 2001. The Respondent filed exceptions and a
supporting brief; the General Counsel filed limited exceptions, a sup-
porting brief and an answering brief; and the Charging Party filed an
answering brief.
The National Labor Relations Board has delegated its authority in
this proceeding to a three-member panel.
The Board has considered the judge’s decision and the record in
light of the exceptions and briefs and has decided to affirm the judge’s
rulings, findings, and conclusions only to the extent consistent with this
Decision and Order.
firm the rest of the judge’s rulings,2 findings,3 and con-
clusions as set forth below.
Background
The Respondents are all contractors engaged in the
business of installing and servicing residential heating,
ventilation, and air-conditioning (HVAC) systems. Re-
spondents Dial One and USA were purchased by Re-
spondent ARS in September and December 1996, respec-
tively. Dial One operated out of Indianapolis, Indiana.
ARS and USA operated out of facilities located in Indi-
anapolis and Columbus, Indiana.
It is not disputed that during the relevant times, each of
the Respondents advertised for and hired installers, ser-
vice technicians (service techs), and/or helpers. Hiring
advertisements were placed in local newspapers. During
the relevant periods, the Respondents collectively hired a
total of 135 individuals. Meanwhile, 81 applicants, who
were participants in both the Union’s 5-year HVAC ap-
prenticeship program and its Youth-to-Youth program,4
2 We reject, for the reasons stated by the judge, the Respondents’ ar-
gument that the discriminatees should not have been permitted to testify
because the Union reimbursed them for fees and mileage associated
with their attendance at the hearing. No Board rule or regulation pro-
hibits third-party reimbursement of witnesses’ out-of-pocket expenses.
3 We affirm, for the reasons explained by the judge, the finding that
Respondent ARS violated Sec. 8(a)(1) of the Act by unlawfully in-
structing employees not to discuss the Union, by prohibiting employees
from wearing union hats and insignia at work, and by threatening em-
ployees with unspecified reprisals or termination if they discussed the
Union. We also affirm, for the reasons stated, the judge’s findings that
Dial One did not unlawfully change its hiring policies in 1995 and that
statements made by ARS General Manager Tom East at a January 1998
employee meeting did not interfere with the employees’ Sec. 7 rights.
We affirm the finding that ARS violated Sec. 8(a)(3) and (1) by
unlawfully laying off employees Tom Duncan and Matt Davis because
of their union activities. Unlike the judge, however, we rely only on
the 8(a)(1) violations to evidence animus and not on the lawful state-
ments made by ARS General Manager East at the January 1998 meet-
ing.
Both the Respondents and the General Counsel have excepted to
some of the judge’s credibility findings. The Board’s established pol-
icy is not to overrule an administrative law judge’s credibility resolu-
tions unless the clear preponderance of all the relevant evidence con-
vinces us that they are incorrect. Standard Dry Wall Products, 91
NLRB 544 (1950), enfd. 188 F.2d 362 (3d Cir. 1951). We have care-
fully examined the record and find no basis for reversing the findings.
4 As explained by the judge, Local 20 apprentices work for signatory
HVAC contractors. In the third year of the apprenticeship program, the
apprentice completes 102 hours of residential HVAC course work,
which includes classroom instruction and practical experience. After
their third year, apprentices participate in the Youth-to-Youth program,
which is an organizing program established by the Union to organize
nonunion employers. Apprentices participating in the Youth-to-Youth
program take a leave of absence from a signatory employer to organize
on behalf of the Union. The program has been fully described in prior
Board cases.
See Ken Maddox Heating & Air Conditioning, 340
NLRB 43, 49 (2003); Sommer Awning Co., 332 NLRB 1318, 1322
(2000).
DIAL ONE HOOSIER HEATING & AIR CONDITIONING CO.
777
submitted employment applications reflecting their union
affiliations, but were not hired.5
Dial One
Dial One publicly advertised for installers, service
techs, and helpers from April 1995 through April 1996.
During that time and continuing through August 1996,
Dial One hired 39 applicants, including 10 installers, 3
service techs, 25 helpers, and 1 building maintenance
employee.6 None of the applicants who were hired indi-
cated that they were union members or supporters. Dur-
ing this same period of time, 27 union members, who
openly indicated their union status, submitted employ-
ment applications but were neither hired nor given em-
ployment interviews.
Of the eight ads placed by Dial One during the rele-
vant period, only one—an ad specifically seeking “com-
mercial service, technicians and installers, with 3–5 years
experience”—listed a minimum hiring requirement. Ads
placed for the positions of “entry level residential and
new construction installers” and helpers did not state any
minimum qualifications. Of the 13 persons Dial One
hired as “experienced” installers or service techs, 5 (or
almost 40 percent) did not have 3 years’ experience.
Fourteen of the union applicants had more experience
than these five installers and service techs, and most had
significantly more experience than the applicants who
were hired into the entry level installer and helper posi-
tions.
A Dial One manager testified that, “all things being
equal,” preference was given to applicants referred by
current employees. Of the 13 installers and service techs
hired by Dial One during the relevant time period, how-
ever, 6 (or 46 percent)—including all 5 installers or ser-
vice techs hired with less than 3 years’ experience—were
hired without an employee referral. Similarly, of the 25
persons hired as helpers, 13 (52 percent) did not have an
employee referral.
Dial One representatives testified that they preferred
applicants who were likely to remain in their employ-
ment for a long period of time, and the Company’s appli-
cation forms specifically asked whether applicants
sought “full-time, part-time, temporary [and/or] sea-
sonal” employment. All of the union applicants indi-
cated that they were interested in full-time positions.
Meanwhile, employee turnover during 1995 and 1996
was high—between 25 and 40 percent—leading Dial
5 Each of the three Respondents hired at least one covert union ap-
plicant during the relevant time frames.
6 The judge inadvertedly stated that 41 employees were hired by Dial
One during this period.
One to offer bonuses to new hires who remained longer
than 90 days.
At the hearing, Dial One’s hiring managers, John Ma-
rod and Roger Elkins, admitted that they did not inter-
view or hire any union applicants because, according to
them, it was general knowledge “in the business” that
union applicants would be short-term employees who
“were going to go back to the Union at some time.” Nei-
ther, however, testified to knowing anything about the
Union’s “Youth to Youth” program or about whether any
of the union applicants were participants in the program.
USA
USA generally had two installers and five service
techs in its employee complement, plus a fluctuating
number of helpers. On October 21, 1996, and again on
November 10, 1996, USA ran newspaper advertisements
for installers with 3 years’ experience. Two applicants
were hired during this time, one (hired November 7) as
an installer and the other (hired November 15) as a
helper. Between October 21 and November 15, USA
received applications from 17 union applicants who
openly admitted their union status. None of these appli-
cants was given an interview or hired. Most of the union
applicants had 3 or more years’ experience in HVAC or
sheet metal installation. The nonunion individual hired
as an installer had 6 years’ experience. The helper, a
covert union salt, had no experience.
USA did not give any hiring preference to applicants
referred by current employees. The hiring manager testi-
fied instead that he would look at “past employment his-
tory, construction aptitude, just general knowledge of
construction industry and remodeling industry.”
He
noted that sometimes union members came in as a group
to apply for jobs and were loud and disruptive so that “it
just didn’t seem like they were sincere about gaining
employment with our Company.” He admitted that USA
preferred to remain nonunion and also stated that it was a
“general consensus” among contractors that union appli-
cants were not qualified to be installers although he was
“sure there were some” union organizers who were quali-
fied. He denied that union status was a factor in deciding
whether to hire a qualified applicant.
ARS
ARS operated two Indiana facilities, one in Indianapo-
lis and the other in Columbus. Separate managers made
hiring decisions for each facility from applications for-
warded by the Company’s human resources department.
Between March 1997 and July 1998, ARS advertised for
service techs, installers, and helpers. During that time
ARS hired 92 HVAC employees, 33 as installers or ser-
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
778
vice techs and 59 as helpers.7
None of the applicants
hired, including the two covert union salts Tom Duncan
and Matt Davis, indicated any union affiliation. During
this same period, 36 union members applied who openly
identified their union status. None of these overt union
applicants were hired.
The record does not clearly establish what kind or
level of experience ARS required for installers and ser-
vice techs. Advertisements placed by ARS variously
indicated that it was hiring service techs and installers for
which it “prefer[s] min. 3 yrs. exp. in residential and
light commercial”; service techs with “5 years experi-
ence”; service techs with “5 years residential/light com-
mercial experience”; and lead installers with “min. 3 yrs.
res. exp.” Some ads specified that experience in residen-
tial HVAC was necessary. Most ads, however, indicated
that experience in “residential & light commercial” or
“residential/light commercial” was sought. Judy Curry,
the branch manager at the Columbus facility, who con-
trolled which applications received at that location would
be forwarded to the human resources department for fur-
ther consideration, testified that she looked for a mini-
mum of 5 years’ experience for installers and 3 years for
service techs without indicating whether this experience
had to be residential. By contrast, both installation man-
agers who reviewed the forwarded applications and made
the final hiring decisions testified that they looked for 3
or more years of residential experience for installer posi-
tions.8 There was universal agreement, however, that
finding experienced and qualified installers and service
techs was “very difficult.”
The expectations for helpers and apprentices were
similarly inconsistent. Some ads stated a preference for
“high school diploma or equivalent” with “HVAC
exp[erience] or vocational school background a plus.”
Others indicated that “helper” applicants should have
“some experience.”
Although Installation Manager El-
kins testified that helpers did not need any prior HVAC
7 An additional person was hired as a warehouse helper.
8 The evidence as to whether commercial HVAC experience was
considered equivalent to residential experience also is equivocal.
Roger Elkins, the installation department manager, testified that there
were “very, very few” similarities between residential and commercial
installations. On the other hand, Bradlee Jellison, the service depart-
ment manager responsible for hiring service techs, testified that
“[t]ypically commercial is a little more complicated. A lot more con-
trols than you would have on a residential system. So, what you usu-
ally find is someone who has done commercial repair or maintenance
or diagnosis, who has no problem acclimating to the residential side of
doing the repairs and commercial diagnosis problems.” Mark
Flaskamp, Elkin’s successor as installation department manager, testi-
fied that while experience in commercial sheet metal installation was
insufficient, experience in “light commercial” installation was compa-
rable to residential work.
experience, Curry (the gatekeeper at the Columbus loca-
tion) testified that she expected helpers to have 1 year’s
experience in the field.
Of the 33 nonunion installers and service techs hired
by ARS during the relevant period, 18 (55 percent) had
less than 5 years’ experience; 8 (or 24 percent of the 33
hired) had less than 3 years’ experience, and 3 had less
than 6 months’ experience. Of the 59 helpers hired, 43
(73 percent) had neither experience in the field nor a vo-
cational school background. By contrast, all of the union
applicants had at least 2 years’ experience; most had
more than 3 years’ experience and HVAC technical col-
lege courses.
ARS’s human resources department did not forward
the applications of any of the union applicants to the in-
stallation and service managers who were responsible for
hiring employees. No one from the human resources
department testified to explain why the applications were
not forwarded. The uncontested evidence does show,
however, that Curry told three union applicants who filed
applications in October 1997 that the company was a
growing one with a heavy work backlog and that posi-
tions were available at the Columbus location. The ad-
vertisements to which these three union applicants were
responding stated that ARS was accepting applications
for “HVAC Service Techs” and “HVAC Crew Lead-
ers—to work new construction/replacement” for which it
“[p]refer[s] min. 3 yrs experience in residential & light
commercial,” and for “HVAC Apprentices” for which
“HVAC exp. or vocational school background [is] a
plus.” One of the union applicants had 10 years’ experi-
ence in the sheet metal industry with experience in over
100 residential buildings; another had 5 years’ experi-
ence in commercial fabrication and installation; and the
third had over 3 years’ experience in sheet metal work
including commercial installation. Significantly, after
the applicants revealed their union status, Curry and ARS
Human Resource Director Dewanna Mooneyham told
one of the applicants, Travis Dick, that the company was
looking only for entry level people. Dick replied that he
would accept an entry level job. Each of the three appli-
cants continued to contact ARS about their applications
and job availability over the next few months. Dick and
one of the other two union applicants reapplied for jobs
in December in response to a second advertisement again
seeking techs and installers with a “prefer[red] min 3
years residential experience” and HVAC apprentices
with “HVAC exp. or vocational school background a
plus.” None of the three union applicants was hired even
for the entry-level apprentice positions. Meanwhile, in
the period from October to March 1998, ARS hired 10
helpers, all of whom had significantly less experience
DIAL ONE HOOSIER HEATING & AIR CONDITIONING CO.
779
and 5 of whom had neither experience nor vocational
school background.9
ARS managers testified that they generally gave pref-
erence, particularly for helper positions, to applicants
who had employee referrals. Yet, 41 (or 44 percent) of
the 93 applicants hired by ARS during the relevant time
period did not have employee references. And, of the 59
helpers hired, 21 (37 percent) did not have an employee
reference.10
Like Dial One, ARS gave bonuses to new hires who
remained for at least 90 days. Elkins testified that he
looked for applicants who were likely to stay and be
long-term employees and that he could not recall ever
hiring or interviewing a union applicant because he
thought union applicants would not stay working long.
Elkins’ successor Jellison admitted, however, that he
never knew how long an applicant intended to remain
with the Company. Neither Elkins, Jellison, nor any
other ARS representative testified to being familiar with
the Union’s “Youth-to-Youth” program or to knowing
whether the union applicants were participants in the
program.
Discussion
In refusal-to-hire cases, the General Counsel must es-
tablish “(1) that the respondent was hiring, or had con-
crete plans to hire, at the time of the alleged unlawful
conduct; (2) that the applicants had experience or train-
ing relevant to the announced or generally known re-
quirements of the positions for hire, or in the alternative,
that the employer has not adhered uniformly to such re-
quirements, or that the requirements were themselves
pretextual or were applied as a pretext for discrimination;
and (3) that antiunion animus contributed to the decision
not to hire the applicants.” FES, 331 NLRB 9, 12
(2000), affd. 301 F.3d 83 (3d Cir. 2002). “Once the
General Counsel has met this burden, the employer must
show that it would have made the same hiring decisions
even absent the applicants’ union affiliation.” Jesco,
Inc., 347 NLRB 903, 905 (2006) (citing FES, supra).
Regarding discriminatory refusals to consider for hire,
the Board’s test requires the General Counsel to shoulder
the initial “burden of showing the following at the hear-
ing on the merits: (1) that the respondent excluded appli-
cants from a hiring process; and (2) that antiunion ani-
mus contributed to the decision not to consider the appli-
cants for employment. Once this is established, the bur-
den will shift to the respondent to show that it would not
9 ARS also hired three service techs who applied during this period.
Their experience ranged from 2 to 6 years.
10 Fifteen of these helpers (25 percent of those hired) lacked both a
referral and any experience.
have considered the applicants even in the absence of
their union activity or affiliation. If the respondent fails
to meet its burden, then a violation of Section 8(a)(3) is
established.” FES, supra.
I. THE GENERAL COUNSEL’S CASE
We find that the General Counsel readily met his bur-
den under the first FES “refusal to hire” criterion with
respect to all three Respondents, since it is undisputed
that each of the Respondents was hiring and hired appli-
cants at the time that the union applicants were rejected.
On the second FES criterion, although we agree with the
judge that the General Counsel met his evidentiary bur-
den with respect to Respondents Dial One and ARS, we
do so for different reasons.
The judge reviewed each applicant’s relevant experi-
ence and qualifications, undertaking a lengthy evaluation
and comparison of qualifications between the union ap-
plicants and the nonunion applicants who were hired.
Thus, he found, for example, that certain groups of appli-
cants “possess[ed] excellent credentials,”
“show[ed]
good experience,” “ha[d] minimal qualifications in
HVAC,” and “ha[d] little or no experience.” We find it
unnecessary to rely on the judge’s comparative analysis.
For, notwithstanding the qualifications and hiring prefer-
ences Respondents Dial One and ARS claimed to apply,
the record establishes that each of those Respondents
“has not adhered uniformly to such requirements [and
that] the requirements were . . . applied as a pretext for
discrimination.” FES, supra at 12.11
The Respondents contend that the minimum experi-
ence requirement for installers and service techs was 3-
years’ residential HVAC field experience. The record
does not support this contention. Dial One had no an-
nounced experience requirements at all, except for one
advertisement stating a 3-to 5-year experience require-
ment, and that advertisement did not specify residential
experience. And, as indicated above, the evidence con-
cerning ARS’s asserted experience requirements is so
inconsistent that it would be a stretch to conclude that it
actually had any “minimum” requirements.
But even assuming that the Respondents did require 3-
years’ HVAC experience for installers and service techs,
both Dial One and ARS deviated substantially from that
requirement when hiring nonunion applicants. Of the 13
nonunion installers and service techs Dial One hired, 5
(39 percent) failed to meet that standard. Similarly, eight
(or 24 percent) of the nonunion applicants hired by ARS
11 There is no evidence that USA deviated from its announced ex-
perience requirements. Because, as discussed below, we find that the
General Counsel did not meet his burden of showing antiunion animus
on USA’s part, we do not reach the question of whether the second FES
criterion was established with regard to USA.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
780
for such positions were not shown to meet the 3-year
standard. Accordingly, we find that the General Counsel
has shown that neither Respondent “adhered uniformly”
to the purported 3-year experience requirement. More-
over, given the extent to which Dial One and ARS de-
parted from their claimed standards, we further find that
their reliance on these threshold qualifiers to argue that
the union applicants were unqualified for the installer
and service tech positions evidences that those standards
were “applied as a pretext for discrimination.”12
With respect to Dial One and ARS, we also agree with
the judge that the General Counsel established that anti-
union animus was a motivating factor in the Respon-
dents’ refusals to hire the union applicants. Dial One
managers conceded that they categorically rejected all
union applicants based solely on their union status and on
their unsupported belief that union applicants would be
short-term employees.13 In the case of ARS, animus is
established by the various 8(a)(1) violations committed
by company supervisors, including Curry, the gatekeeper
for applications at the Columbus location, and by the
discriminatory layoffs of the two covert union organiz-
ers, again by Curry, after they openly acknowledged their
union status. As the judge further found, ARS’s human
resource managers did not forward the applications of
any known union applicants to the operational managers
responsible for doing the hiring and on several occasions
pointedly deflected applicants once their union status
was revealed. The substantial disregard by both Dial
One and ARS of their own stated experience qualifica-
tions policies, as described above, also supports a finding
of animus. See Jesco, Inc., supra at 905–906; American
Residential Services of Indiana, 345 NLRB 995, 997–
998 (2005).
We cannot conclude, however, that the General Coun-
sel established animus where USA is concerned. There
is no direct evidence of antiunion sentiment by USA rep-
resentatives, and we do not find sufficient circumstantial
evidence to establish the threshold showing. Although
none of the overt union applicants was hired, there is no
clear indication, unlike with Dial One and ARS, that un-
ion applicants were categorically rejected because of
their union status. “Mere knowledge that a pool of appli-
cants is union affiliated and the subsequent failure to hire
any of them is insufficient to support a finding of ani-
12 In the case of ARS, this conclusion is further buttressed by the fact
that it hired completely inexperienced nonunion applicants in lieu of
experienced union applicants with HVAC experience for “helper”
positions that were advertised as preferring “some experience.”
13 Chairman Battista agrees that the General Counsel established an-
tiunion animus as a motivating factor based solely on the managers’
categorical rejection of all union applicants.
mus.” E & I Specialists, Inc., 349 NLRB 446, 450
(2007). The vague testimony by a USA manager that
union applicants were generally considered less qualified
in the industry, absent more, is in our view too insubstan-
tial to establish animus. The same is true with respect to
the testimony that USA “preferred” to remain a nonunion
company. Id. Accordingly, we dismiss the complaint
allegations against USA.14
II. THE RESPONDENTS’ DEFENSES
The question remains whether Respondents Dial One
and ARS met their burden to show that they would have
made the same hiring choices even if they had not con-
sidered the applicants’ union status. We conclude, as did
the judge, that neither Respondent met this burden.
As a preliminary matter, both Respondents argue that
the union salts were not “bona fide applicants” within the
Act’s protection because they were not legitimately seek-
ing employment but only sought to file unfair labor prac-
tice charges in support of the union’s organizing cam-
paign. In this case, however, no evidence supports this
argument. Indeed, if anything, the evidence establishes
14 In light of our decision, we find it unnecessary to decide whether
the judge appropriately found that Sec. 10(b) barred the complaint
allegations concerning six other union applicants—Michael J. Gough,
Keith A. Beatty, John A. Carman, Dorian J. Wilson, Kenneth R. Bran-
don, and Kenneth E. Miller—who were denied employment by USA.
Contrary to her colleagues, Member Liebman would find animus on
the part of USA based on the statements made by USA representatives
disparaging union applicants generally and the Respondent’s unex-
plained failure to consider or interview any of the overt union appli-
cants who met the minimum stated qualifications and applied before the
one installer and the one helper (a covert union salt) were hired. Fluor
Daniel III, 333 NLRB 427, 440 fn. 77 (2001), enfd. in relevant part 332
F.3d 961 (6th Cir. 2003), cert. denied 543 U.S. 1089 (2005) (“the fail-
ure to communicate with qualified applicants with union affiliations
constitutes evidence of unlawful motive”); Kaminski Electric & Service
Co., 332 NLRB 452 (2000) (antiunion animus demonstrated by, inter
alia, the refusal to consider union applicants).
Member Liebman also would reverse the judge and find that Sec.
10(b) did not bar the allegations concerning the six union applicants.
While these six applicants filed their initial applications outside of the
10(b) period, it was not until well within that period that any of the six
received clear and unequivocal notice that their applications were being
unlawfully rejected. Even then, only three of the applicants were ever
told explicitly that another applicant had been hired for the posted jobs.
Within the 10(b) period, each of the six contacted USA and was falsely
told that his application was still being reviewed and/or that a represen-
tative of the company would be in further contact (further indicating
animus). Four of the six also submitted second applications within that
time. See Nelcorp, 332 NLRB 179, 179 fn. 3, 191 (2000); Great Lakes
Chemical Corp., 298 NLRB 615 (1990).
In view of USA’s failure to show that it would have rejected the un-
ion applicants for the helper position even absent their union affiliation,
Member Liebman would find that USA acted unlawfully in that re-
spect. In the absence of exceptions, Member Liebman would affirm the
judge’s finding that USA would have hired the same nonunion installer
even absent the other applicants’ union affiliations and that its rejection
of union applicants for that position therefore was not unlawful.
DIAL ONE HOOSIER HEATING & AIR CONDITIONING CO.
781
otherwise. The 80 union applicants who testified at the
hearing15 stated unequivocally that they would have ac-
cepted a position if one had been offered. Each of the
applicants personally filed employment applications, and
a number explicitly reiterated their interest in employ-
ment with followup communications and applications.16
Respondents Dial One and ARS also argue that the ap-
plicants they hired were either better qualified than the
union applicants and/or eligible for the hiring preference
given to applicants referred by current employees. We
find that the Respondents have failed to make the neces-
sary showing on both counts. In the first place, as dis-
cussed above, the Respondents failed to uniformly apply
their stated hiring standards and preferences. Thus, when
hiring applicants for installer and service tech positions,
both Dial One and ARS hired a sizeable number of non-
union applicants who did not meet these stated threshold
qualifications. See Jesco, Inc., supra at 907 (“Where an
employer departs from such a policy in a sufficient num-
ber of instances, however, it cannot carry its rebuttal
burden by relying on the policy.”); Fluor Daniel v.
NLRB, 332 F.3d 961, 971 (6th Cir. 2003), enfg. 333
NLRB 427 (2001). Given that the Respondents’ asser-
tion that they did not hire union applicants based on their
inferior qualifications was belied by their actual hiring
decisions and in that sense was pretextual, the Respon-
dents did not establish this defense. For similar reasons,
the Respondents’ purported reliance on an “employee
referral” preference fails. As shown above, both Re-
spondents hired a substantial number of nonunion appli-
cants without such referrals while excluding union appli-
cants. Moreover, there is no evidence that the Respon-
dents ever informed the union applicants of this policy or
that they were not being hired because they lacked such
employee referrals. Beacon Electric Co., 350 NLRB
238, 242 (2007).
We also reject as pretextual the Respondents’ argu-
ment that they lawfully rejected the union applicants be-
cause they were not likely to stay longer than 6 months.
In support, the Respondents point to the applicants’ par-
ticipation in the Union’s Youth-to-Youth organizing pro-
gram. However, none of the Respondents’ representa-
15 The remaining union applicant did not testify at the hearing
16 We also reject Respondents’ additional argument that union appli-
cants cannot be bona fide applicants because their status as union or-
ganizers creates an irreconcilable conflict of interest with their status as
employees. See NLRB v. Town & Country Electric, 516 U.S. 85
(1995); Sommer Awning Co., 332 NLRB 1318, 1327 (2000).
Member Liebman observes that the Board has consistently held that
applicants do not lose the protection of the Act merely because they
might also be planning to file unfair labor practice charges if they are
discriminated against in the hiring process (as happened here). M. J.
Mechanical Services, 324 NLRB 812, 813 (1997).
tives responsible for making the hiring decisions evi-
denced any knowledge of the Youth-to-Youth program
or whether any of the union applicants were participants
in this program.17 We also agree with the judge that the
Respondents’ willingness to offer bonuses to new hires
who remained longer than 90 days undermines any claim
that union members who might stay only 6 months were
automatically unacceptable.
Because Respondents Dial One and ARS have failed
to establish that they would not have hired the discrimi-
natees even absent their union affiliation, we affirm the
judge’s finding that both Respondents violated Section
8(a)(3) and (1) of the Act by failing and refusing to hire
those applicants.18
AMENDED REMEDY
Having found that Respondents Dial One and ARS
discriminatorily refused to hire the overt union salts, we
17 The fact that we found that Respondent ARS met its burden by es-
tablishing a policy against short-term hires in an earlier decision is not
controlling here. American Residential Services, 345 NLRB 995
(2005). Our decision in that case was premised on specific record
evidence—not present here—showing that the hiring manager not only
was aware of the specifics and potential impact of the Youth- to-Youth
program on the union applicants’ job tenure prospects but also factored
this into his decisions, that ARS made a significant financial investment
in training new hires (again, a fact not in evidence here), and that it had
a set policy of preferring to hire individuals with long-term employ-
ment prospects. Id., slip op. at 3–4. Although the American Residen-
tial Services decision issued in September 2005, the events at issue
there occurred more than a year after the last incident in this case, and
the trial in that case was held 6 months after the trial here.
18 We affirm the judge’s finding that Respondents ARS and Dial
One also unlawfully refused to consider the discriminatees for hire.
In his conclusions of law and recommended Order, the judge found
the three Respondents jointly and severally liable for refusing to hire all
the discriminatees. We amend this finding to find Respondent Dial
One liable solely for the violations it engaged in individually. How-
ever, we affirm the judge’s finding that ARS is a Golden State succes-
sor to Dial One. Golden State Bottling Co. v. NLRB, 414 U.S. 168
(1973); S. Bent & Bros., 336 NLRB 788, 790 (2001).
Thus, as the
judge found, ARS stipulated that prior to purchasing each of the other
two Respondents, it was “put on notice of [each Respondent’s] poten-
tial liability for its alleged failure to hire and consider for hire appli-
cants who were members of the Charging Party and for other alleged
unfair labor practices, as subsequently set forth in the Consolidated
Complaint.” It is also undisputed that ARS continued to operate Dial
One basically in unchanged form with a majority of Dial One’s former
employees. Accordingly, Respondent ARS is appropriately liable for
both its own violations and, jointly and severally with Dial One, for
Dial One’s unlawful refusal to hire and to consider union applicants.
Although the Respondents except to the judge’s finding that ARS is
a Golden State successor on the ground that they did not admit that
status, they fail to cite any supporting authority or make any other
argument for reversing the judge’s findings. Pursuant to Sec.
102.46(b)(2) of the Board’s Rules and Regulations, we find that these
exceptions should be disregarded. See, e.g., New Concept Solutions,
LLC, 349 NLRB 1136, 1136 fn. 2 (2007).
All complaint allegations against Respondent USA are dismissed for
the reasons previously stated.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
782
shall order the Respondents to offer to instate or reinstate
the discriminatees and to make them whole for the
unlawful conduct against them. Likewise, having unlaw-
fully laid off Tom Duncan and Matt Davis, ARS must
offer to reinstate them and make them whole for the
unlawful layoffs. The duration of the salts’ backpay pe-
riod shall be determined in accordance with Oil Capitol
Sheet Metal, 349 NLRB 1348 (2007).19 Backpay shall be
computed in accordance with F. W. Woolworth Co., 90
NLRB 289 (1950), and interest shall be computed in ac-
cordance with New Horizons for the Retarded, 283
NLRB 1173 (1987).20
ORDER21
A. The National Labor Relations Board orders that the
Respondent, American Residential Services of Indiana,
Inc., Indianapolis and Columbus, Indiana, its officers,
agents, successors, and assigns, shall
1. Cease and desist from
(a) Instructing its employees not to discuss the Union
with other employees at any time or on the job; prohibit-
ing its employees from wearing union hats or other union
insignia at work; and threatening employees with un-
19 Member Liebman dissented in relevant part in Oil Capitol. See
above at slip op. 10, et seq. Regarding the present proceeding, she
recognizes that the majority view in Oil Capitol is current Board law,
and accordingly, for institutional reasons only, approves its application
in compliance.
20 While our Order herein provides for instatement, the instatement
award is subject to defeasance if, at the compliance stage, the General
Counsel fails to demonstrate that the discriminatees would still be
employed by the Respondent if they had not been the victims of dis-
crimination. Oil Capitol Sheet Metal, supra, slip op. at 7.
In light of our instatement and backpay order for the salts, we shall,
except for the two individuals listed below, delete from the recom-
mended Order the remedy for the Respondent’s failure to consider them
for employment. Jobsite Staffing, 340 NLRB 332, 333 (2003) (“[W]hen
both a refusal-to-hire and a refusal-to-consider for hire violation are
found regarding the same applicant and an instatement and backpay
remedy is ordered for the refusal-to-hire violation, the remedy for the
refusal-to-consider violation is subsumed by the broader refusal-to-hire
remedy.”). The two exceptions are union applicants Gregory L. Wilson
and Ryan O. Witham, who both applied for positions with Dial One on
August 5, 1996. The record discloses that Dial One hired only one
applicant after that date. Accordingly, we find that only one opening
existed for these two discriminatees. We shall leave to compliance the
task of determining which of the two would have been hired by Dial
One in the absence of discrimination. That individual will receive an
instatement and backpay remedy; the other will receive a refusal-to-
consider remedy. See FES, 331 NLRB at 14.
21 We shall modify the judge’s recommended Order in accordance
with our decision in Ferguson Electric Co., 335 NLRB 142 (2001).
Additionally, we find merit in the General Counsel’s exceptions and
shall include in the notice the names of the discriminatees and language
pertaining to the expungement remedy. Finally, we shall substitute a
new notice pursuant to Ishikawa Gasket America, Inc., 337 NLRB 175
(2001), enfd. 354 F.3d 534 (6th Cir. 2004).
specified reprisals or termination if they discuss the Un-
ion with other employees.
(b) Refusing to hire or to consider for hire job appli-
cants because they participated in the Union’s organizing
program or because of their union affiliation.
(c) Laying off or otherwise discriminating against em-
ployees because they participated in the Union’s organiz-
ing program or because of their union affiliation.
(d) In any like or related manner interfering with, re-
straining, or coercing employees in the exercise of the
rights guaranteed them by Section 7 of the Act.
2. Take the following affirmative action necessary to
effectuate the policies of the Act.
(a) Within 14 days from the date of this Order, offer
Spencer Irving III, Bruce Manley, James S. Snodgrass,
Tony Turner, Timothy Williamson, James L. Wilson,
Kevin Bireley, Jason W. Ellis, Eric Harris, Christopher
H. Meyers, Charles W. Miller, Jason Wildrick, Brian
Campbell, Kerry Bowling, Robert Gandy, M. John May-
nard, Chris Carson, Mark Chittum, Tim Choate, Stony
Miley, Cory Stein, Charles Baldwin, Monty Shoulders,
Michael Crull, Travis Dick, Jeffrey Higgins, Samuel D.
Holland, Wm. Gary Rogers, Dennis Wheeler, Mark
Moran, Daniel Steward, Charles Parsley, Steve Harris,
William L. Hopkins, Bryan Jones, Kelley Boesken, and
Trent Todd instatement in positions for which they ap-
plied or, if such positions no longer exist, in substantially
equivalent positions, without prejudice to their seniority
or any other rights and privileges; if necessary terminat-
ing the service of employees hired in their stead.
(b) Make whole all those individuals identified in sub-
paragraph (a) above, in the manner described in the
amended remedy section of this Decision.
(c) Within 14 days from the date of this Order, offer
Tom Duncan and Matt Davis full reinstatement to their
former jobs or, if those jobs no longer exist, to substan-
tially equivalent positions, without prejudice to their sen-
iority or any other rights or privileges previously en-
joyed.
(d) Make whole Tom Duncan and Matt Davis in the
manner described in the amended remedy section of this
Decision.
(e) Within 14 days from the date of this Order, remove
from its files any reference to the unlawful refusal to hire
or consider for hire the individuals listed in subparagraph
(a) above and to the unlawful layoffs of Tom Duncan and
Matt Davis, and within 3 days thereafter notify in writing
all of the individuals referenced in this subparagraph that
this has been done and that the unlawful conduct will not
be used against them in any way.
(f) Preserve and, within 14 days of a request, or such
additional time as the Regional Director may allow for
DIAL ONE HOOSIER HEATING & AIR CONDITIONING CO.
783
good cause shown, provide at a reasonable place desig-
nated by the Board or its agents, all payroll records, so-
cial security payment records, timecards, personnel re-
cords and reports, and all other records, including an
electronic copy of such records if stored in electronic
form, necessary to analyze the amount of backpay due
under the terms of this Order.
(g) Within 14 days after service by the Region, post at
its facilities in Columbus and Indianapolis, Indiana, cop-
ies of the attached notice marked “Appendix A.”22 Cop-
ies of the notice, on forms provided by the Regional Di-
rector for Region 25, after being signed by the Respon-
dent’s authorized representative, shall be posted by the
Respondent and maintained for 60 consecutive days in
conspicuous places including all places where notices to
employees are customarily posted. Reasonable steps
shall be taken by the Respondent to ensure that the no-
tices are not altered, defaced, or covered by any other
material. In the event that, during the pendency of these
proceedings, the Respondent has gone out of business or
closed the facilities involved in these proceedings, the
Respondent shall duplicate and mail, at its own expense, a
copy of the notice to all current employees and former
employees employed by the Respondent at any time since
March 28, 1997.
(h) Within 21 days after service by the Region, file with
the Regional Director a sworn certification of a responsi-
ble official on a form provided by the Region attesting to
the steps that the Respondent has taken to comply.
IT IS FURTHER ORDERED that the complaint be dismissed
insofar as it alleges a violation of the Act not specifically
found.
B. The National Labor Relations Board orders that the
Respondent, Dial One Hoosier Heating & Air Condition-
ing Co., Inc., Indianapolis, Indiana, its officers, agents,
successors, and assigns, shall
1. Cease and desist from
(a) Refusing to hire or consider for hire job applicants
because they participated in the Union’s organizing pro-
gram or because of their union affiliation.
(b) In any like or related manner interfering with, re-
straining, or coercing its employees in the exercise of the
rights guaranteed them by Section 7 of the Act.
IT IS FURTHER ORDERED that the complaint be dismissed
insofar as it alleges a violation of the Act not specifically
found.
22 If this Order is enforced by a judgment of a United States court of
appeals, the words in the notice reading “Posted by Order of the Na-
tional Labor Relations Board” shall read “Posted Pursuant to a Judg-
ment of the United States Court of Appeals Enforcing an Order of the
National Labor Relations Board.”
C. The National Labor Relations Board orders that the
Respondents, Dial One Hoosier Heating & Air Condition-
ing Co., Inc., Indianapolis, Indiana, and American Resi-
dential Services of Indiana, Inc., Indianapolis, Indiana,
jointly and severally, together with their officers, agents,
successors, and assigns, shall take the following affirma-
tive action necessary to effectuate the policies of the Act.
(a) Within 14 days from the date of this Order, offer
Gabriel Brooking, Jason McKinney, Tyrone Moore, Aaron
Dailey, James Santacroce Jr., Aaron Young, Stephen M.
Hill, Kenneth D. Walden, Ronald L. Cornwell, Brady
Piercefield, George R. Sears, Robert Sharp, Don A.
Campbell, Lloyd T. Campbell, Eric J. Edwards, Darlene J.
Haemmerle, Kevin A. Hechinger, Keith A. Peacher, Ryan
M. Striby, Frank J. Sullivan II, Thomas W. Akers II,
Thomas R. Freeman, Craig A. Gruell, Steven J. Reintjes,
and Joseph Slinker Jr. instatement in positions for which
they applied or, if such positions no longer exist, in sub-
stantially equivalent positions, without prejudice to their
seniority or any other rights and privileges; if necessary
terminating the service of employees hired in their stead.
(b) Make whole all those individuals identified in sub-
paragraph (a) above, in the manner described in the
amended remedy section of this Decision.
(c) Offer instatement to the one discriminatee from the
following list who is identified in the compliance stage of
this proceeding as the discriminatee who would have been
hired, in the position for which he applied or, if such posi-
tion no longer exists, in a substantially equivalent position,
without prejudice to his seniority or any other rights and
privileges; if necessary terminating the service of any em-
ployee hired in his stead: Gregory L. Wilson, Ryan O.
Witham.
(d) Make whole the individual identified in subpara-
graph (c) above, in the manner described in the amended
remedy section of this Decision.
(e) Consider, in accordance with nondiscriminatory cri-
teria, the remaining discriminatee identified in subpara-
graph (c) above for future job openings that arise, and no-
tify the discriminatee, the Charging Party, and the Re-
gional Director of such openings in positions for which the
discriminatee applied or substantially equivalent positions.
(f) Within 14 days from the date of this Order, remove
from their files any reference to the unlawful refusals to
hire or consider for hire of the individuals listed in sub-
paragraphs (a) and (c) above, and within 3 days thereafter
notify the employees in writing that this has been done and
that the unlawful actions will not be used against them in
any way.
(g) Preserve and, within 14 days of a request, or such
additional time as the Regional Director may allow for
good cause shown, provide at a reasonable place desig-
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
784
nated by the Board or its agents, all payroll records, social
security payment records, timecards, personnel records
and reports, and all other records, including an electronic
copy of such records if stored in electronic form, neces-
sary to analyze the amount of backpay due under the
terms of this Order.
(h) Within 14 days after service by the Region, post at
the Respondents’ Indianapolis, Indiana facility, copies of
the attached notice marked “Appendix B.”23 Copies of
the notice, on forms provided by the Regional Director
for Region 25, after being signed by the Respondents’
authorized representative, shall be posted by the Respon-
dents and maintained for 60 consecutive days in con-
spicuous places including all places where notices to
employees are customarily posted. Reasonable steps
shall be taken by the Respondents to ensure that the no-
tices are not altered, defaced, or covered by any other
material. In the event that, during the pendency of these
proceedings, the Respondents have gone out of business
or closed the facility involved in these proceedings, the
Respondents shall duplicate and mail, at their own ex-
pense, a copy of the notice to all current employees and
former employees employed by the Respondents at their
Indianapolis facility at any time since April 3, 1995.
(i) Within 21 days after service by the Region, file
with the Regional Director a sworn certification of a re-
sponsible official on a form provided by the Region at-
testing to the steps that the Respondents have taken to
comply.
APPENDIX A
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
The National Labor Relations Board has found that we vio-
lated Federal labor law and has ordered us to post and obey
this notice.
FEDERAL LAW GIVES YOU THE RIGHT TO
Form, join, or assist a union
Choose representatives to bargain with us on
your behalf.
Act together with other employees for your bene-
fit and protection.
Choose not to engage in any of these protected
activities.
23 If this Order is enforced by a judgment of a United States court of
appeals, the words in the notice reading “Posted by Order of the Na-
tional Labor Relations Board” shall read “Posted Pursuant to a Judg-
ment of the United States Court of Appeals Enforcing an Order of the
National Labor Relations Board.”
WE WILL NOT instruct our employees not to discuss the
Union with other employees.
WE WILL NOT instruct our employees not to talk about
the Union on the job.
WE WILL NOT prohibit our employees from wearing un-
ion hats or other union insignia at work.
WE WILL NOT instruct our employees to remove their
union hats.
WE WILL NOT threaten our employees with unspecified
reprisals or termination if they discuss the subject of the
Union with other employees.
WE WILL NOT discourage membership in Sheet Metal
Workers’ International Association, Local Union No. 20,
a/w Sheet Metal Workers’ International Association,
AFL–CIO, or in any other labor organization, by laying
off employees or refusing to hire or consider applicants
for employment because of their union sympathies.
WE WILL NOT in any like or related manner interfere
with, restrain, or coerce you in the exercise of the rights
listed above.
WE WILL, within 14 days from the date of the Board’s
Order, offer Tom Duncan and Matt Davis full reinstate-
ment to their former jobs or, if those jobs no longer exist,
to substantially equivalent positions, without prejudice to
their seniority or any other rights or privileges previously
enjoyed.
WE WILL make Tom Duncan and Matt Davis whole for
any loss of earnings and other benefits that they have
suffered as a result of their unlawful layoffs, less any net
interim earnings, plus interest.
WE WILL, within 14 days of the Board’s Order, offer
instatement to Spencer Irving III, Bruce Manley, James
S. Snodgrass, Tony Turner, Timothy Williamson, James
L. Wilson, Kevin Bireley, Jason W. Ellis, Eric Harris,
Christopher H. Meyers, Charles W. Miller, Jason Wil-
drick, Brian Campbell, Kerry Bowling, Robert Gandy,
M. John Maynard, Chris Carson, Mark Chittum, Tim
Choate, Stony Miley, Cory Stein, Charles Baldwin,
Monty Shoulders, Michael Crull, Travis Dick, Jeffrey
Higgins, Samuel D. Holland, Wm. Gary Rogers, Dennis
Wheeler, Mark Moran, Daniel Steward, Charles Parsley,
Steve Harris, William L. Hopkins, Bryan Jones, Kelley
Boesken, and Trent Todd in positions for which they
applied or, if such positions no longer exist, in substan-
tially equivalent positions, without prejudice to their sen-
iority or any other rights and privileges; if necessary ter-
minating the service of employees hired in their place.
WE WILL make the individuals named above whole for
any loss of earnings and other benefits that they have
suffered as a result of our unlawful refusal to hire them,
less any net interim earnings, plus interest.
DIAL ONE HOOSIER HEATING & AIR CONDITIONING CO.
785
WE WILL, within 14 days from the date of the Board’s
Order, remove from our files any and all references to the
unlawful layoffs and refusals to hire or to consider for
employment the named individuals, and WE WILL, within
3 days thereafter, notify them in writing that this has
been done and that our unlawful conduct will not be used
against them in any way.
AMERICAN RESIDENTIAL SERVICES OF INDIANA, INC.
APPENDIX B
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
The National Labor Relations Board has found that we vio-
lated Federal labor law and has ordered us to post and obey
this notice.
FEDERAL LAW GIVES YOU THE RIGHT TO
Form, join, or assist a union
Choose representatives to bargain with us on
your behalf.
Act together with other employees for your bene-
fit and protection.
Choose not to engage in any of these protected
activities.
WE WILL NOT discourage membership in Sheet Metal
Workers’ International Association, Local Union No. 20,
a/w Sheet Metal Workers’ International Association,
AFL–CIO, or in any other labor organization, by refusing
to hire or consider applicants for employment because of
their union sympathies.
WE WILL NOT in any like or related manner interfere
with, restrain, or coerce you in the exercise of the rights
listed above.
WE WILL, within 14 days from the date of the Board’s
Order, offer instatement to Gabriel Brooking, Jason
McKinney, Tyrone Moore, Aaron Dailey, James Santac-
roce Jr., Aaron Young, Stephen M. Hill, Kenneth D.
Walden, Ronald L. Cornwell, Brady Piercefield, George
R. Sears, Robert Sharp, Don A. Campbell, Lloyd T.
Campbell, Eric J. Edwards, Darlene J. Haemmerle,
Kevin A. Hechinger, Keith A. Peacher, Ryan M. Striby,
Frank J. Sullivan II, Thomas W. Akers II, Thomas R.
Freeman, Craig A. Gruell, Steven J. Reintjes, and Joseph
Slinker Jr. in positions for which they applied or, if such
positions no longer exist, in substantially equivalent posi-
tions, without prejudice to their seniority or any other
rights and privileges; if necessary terminating the service
of employees hired in their place.
WE WILL offer instatement to the one discriminatee
from the following list who is identified in the compli-
ance stage of this proceeding as the discriminatee who
would have been hired, in the position for which he ap-
plied or, if that position no longer exists, in a substan-
tially equivalent position, without prejudice to his senior-
ity or any other rights and privileges; if necessary termi-
nating the service of any employee hired in his place:
Gregory L. Wilson and Ryan O. Witham.
WE WILL make either Gregory L. Wilson or Ryan O.
Witham and the remaining individuals named above
whole for any loss of earnings and other benefits that
they have suffered as a result of Dial One’s unlawful
refusal to hire them, less any net interim earnings, plus
interest.
WE WILL consider, in accordance with nondiscrimina-
tory criteria, the remaining discriminatee named above
for future job openings that arise, and notify him, the
Union, and the Board’s Regional Director of such open-
ings in positions for which the discriminatee applied or
substantially equivalent positions.
WE WILL, within 14 days from the date of the Board’s
Order, remove from our files any and all references to the
unlawful refusals to hire or to consider for employment
the named individuals, and WE WILL, within 3 days there-
after, notify them in writing that this has been done and
that our unlawful conduct will not be used against them
in any way.
DIAL
ONE
HOOSIER
HEATING
&
AIR
CONDITIONING CO., INC.
AMERICAN RESIDENTIAL SERVICES OF INDIANA,
INC.
Steve Robles, Esq. and Raifael W. Williams, Esq., for the Gen-
eral Counsel.
Todd M. Nierman, Esq. and Philip J. Gibbons Jr., of Indianapo-
lis, Indiana, for the Respondent-Employer.
Neil E. Gath, Esq., of Indianapolis, Indiana, for the Charging
Party.
DECISION
STATEMENT OF THE CASE
BRUCE D. ROSENSTEIN, Administrative Law Judge. This case
was tried before me on March 6–10, April 24–27, May 1–4, 30,
and 31, and June 1, 2000, in Indianapolis, Indiana, pursuant to a
consolidated complaint and notice of hearing (the complaint)
issued by the Acting Regional Director for Region 25 of the
National Labor Relations Board (the Board) on September 29,
1999. The complaint, based on original and amended charges
in the above-noted cases, filed on various dates between August
31, 1995, and September 27, 1999, by Sheet Metal Workers’
International Association, Local Union No. 20, a/w Sheet Metal
Workers’ International Association, AFL–CIO (Charging Party
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
786
or Union), alleges that Dial One Hoosier Heating & Air Condi-
tioning Co., Inc., and its Successor, American Residential Ser-
vices of Indiana, Inc. (Respondent Dial One or Dial One), USA
Heating & Air Conditioning, Inc., and its Successor, American
Residential Services of Indiana, Inc. (Respondent USA or
USA) and American Residential Services of Indiana, Inc. (Re-
spondent ARS, ARS, or collectively as Respondents), has en-
gaged in certain violations of Section 8(a)(1) and (3) of the
National Labor Relations Act (Act). The Respondents filed
timely original and amended answers to the complaint denying
that it had committed any violations of the Act.
Issues
The complaint alleges that between April 1995 and July
1998, the Respondents violated Section 8(a)(1) and (3) of the
Act by refusing to hire or consider for hire 85 union organizers
who overtly applied for employment,1 and discharged two cov-
ert “salts,” Matt Davis and Tom Duncan, after they announced
their union affiliation. Additionally, the complaint alleges that
Respondents violated Section 8(a)(1) of the Act by instructing
employees not to talk about the Union on the job, prohibited
employees from wearing union hats or insignia and threatened
employees with discharge and other reprisals if they talked
about the Union. Also, the complaint further alleges additional
8(a)(1) and (3) violations when the Respondents changed their
hiring policies by giving preferential consideration to em-
ployee-referred employment applicants, by reducing its applica-
tion retention period to 30 days and requiring applicants to
apply at Respondent ARS’ main Indianapolis office rather than
individual locations.
On the entire record, including my observation of the de-
meanor of the witnesses, and after considering the briefs filed
by the General Counsel, Charging Party, and Respondents, I
make the following
FINDINGS OF FACT
I. JURISDICTION
The Respondents are corporations engaged in the installa-
tion, service, and repair of heating, ventilating, and air-
conditioning systems (HVAC), with a number of offices lo-
cated in Indiana, where they annually purchase and receive
goods valued in excess of $50,000 directly from points outside
the State of Indiana. The Respondents admit and I find that
they are employers engaged in commerce within the meaning
of Section 2(2), (6), and (7) of the Act and that the Union is a
labor organization within the meaning of Section 2(5) of the
Act.
II. ALLEGED UNFAIR LABOR PRACTICES
Background
In September and December 1996, Respondent ARS pur-
1 During the hearing, the General Counsel requested that alleged dis-
criminatees’ Peter Williams, Anthony W. Smith, and Charles K. Clark
be removed from par. 6(d) of the complaint, and that Dale Davis, be
removed from par. 6(f) of the complaint. Accordingly, the subject
complaint now involves the Respondents refusal to consider or hire 81
overt applicants for employment.
chased the assets of Respondent Dial One and Respondent USA
and since then has continued to operate both enterprises in ba-
sically unchanged form, and has employed as a majority of its
employees individuals who were previously employed at both
entities. Respondent ARS admits and I find that it has contin-
ued both employing entities and is a successor to Respondent
Dial One and Respondent USA.
At all material times, Respondents management team is
comprised of the following individuals. Tom Wells served as
chief financial officer, John Marod and Tom East held the posi-
tion of general manager, Roger Wilkins was an operations su-
pervisor, Judy Curry and Dewanna Mooneyham served as hu-
man resource managers, and Steve Dantzinger held the position
of production manager.
A. Facts
1. The youth-to-youth program
In July 1990, the Union established the Youth-to-Youth pro-
gram to assist its efforts in organizing nonunion employers in
its jurisdictional area. The program requires every individual
enrolled in the Union’s 5-year-apprenticeship program to take a
leave of absence from their current signatory employer in order
to work for approximately 6 months as a paid organizer for the
Union.2 As an employee of the Union, an organizer is paid the
same hourly wage that he/she receives as an apprentice under
the pertinent collective-bargaining agreement, plus the hourly
wage paid by the nonunion employer, if he/she is successful in
obtaining employment with such a company. Under the Youth-
to-Youth program, organizers are required to continuously seek
employment with nonunion contractors. Once hired by a non-
union employer, the organizers are instructed to work hard, do
a good job, and inform their coworkers during nonworking
hours about the benefits of belonging to the Union. In addition,
the organizers are required to complete “job application re-
ports” each time they apply for a job with a non-union contrac-
tor and a “call-back log sheet” when an organizer checks on the
status of his/her application noting any conversations that take
place with representatives of the nonunion company.
Organizers can apply for employment either overtly or cov-
ertly. When applying overtly, the organizer typically wears a
union hat, T-shirt, or other union insignia, applies in a group of
two or three individuals, and submits an employment applica-
tion and resume that reflects his/her union affiliation and ap-
prenticeship. When applying covertly, the organizer wears
nothing to identify his/her union membership, applies alone,
and conceals his/her union apprenticeship from the prospective
2 In accordance with the pertinent collective-bargaining agreement,
an apprentice leaves his job with the signatory contractor to work for
the Union and, in most cases, returns to his/her job with the same signa-
tory contractor after 6 months. Representatives of the Union coordinate
with the signatory contractor, often in writing to schedule an apprentice
for the required leave of absence and the return to work. The appren-
tice normally completes 3 years of his/her apprenticeship before enter-
ing the Youth-to-Youth program. In the third year of the apprentice-
ship program, they complete 102 hours of course work in residential
heating and air conditioning installation. The course includes class-
room instruction and practical experience in refrigeration, duct design
and electrical wiring and gas piping.
DIAL ONE HOOSIER HEATING & AIR CONDITIONING CO.
787
nonunion employer.
2. The application process
At various times between April 1995 and July 1998, 81 or-
ganizers overtly applied to Respondent Dial One, Respondent
USA and Respondent ARS. The organizers applied in groups
of two or three and wore union hats or other union insignia, and
submitted individual employment applications for installer or
other positions that were listed in approximately 20 separate
advertisements in the classified section of local newspapers.3
Many of the organizers attached typed resumes to their com-
pleted employment applications that listed the signatory con-
tractors for whom they presently or previously worked, educa-
tional achievements, and identified that they were presently
members and organizers for the Union. The organizers were
provided job employment application forms by Respondents,
filled them out on the premises, and requested interviews when
turning in the application. Several union organizers were told
they would be contacted for an interview, but never were.
Many of the organizers checked on the status of their applica-
tions in person, some filed multiple employment applications,
while others checked by telephone on more than one occasion.
In either case, the majority of the organizers were never con-
tacted by Respondents to schedule an interview or to inquire
about the credentials listed on their job application or resume.
Indeed, while other individuals were hired pursuant to the
newspaper advertisements, it is undisputed that none of the 81
individuals listed in paragraphs 6(d) through (f) of the com-
plaint were ever employed or offered employment by Respon-
dents.
John Marod testified that Respondent Dial One ran adver-
tisements on a fairly regular basis during the critical period and
that they were placed in the newspaper even when they did not
need to fill positions due to the high turnover rate of between
25 and 40 percent. Tom Wells confirmed that in 1995 and
1996, the labor plan he prepared for Respondent Dial One and
Respondent ARS called for expansion and the need to hire new
employees.
B. The 8(a)(1) Violations
1. Allegations concerning Judy Curry
The General Counsel alleges in paragraphs 5(a) and (d) of
the complaint that Curry on November 13 and December 8,
1997, at Respondent ARS’ Columbus facility, instructed its
employees not to discuss the Union with other employees and
threatened its employees with discharge if they talked about the
Union on the job.
Tom Duncan and Matt Davis applied covertly at ARS’ Co-
lumbus facility and after reviewing their job applications, Curry
hired both individuals in October 1997. On November 13,
1997, Duncan and Davis initiated a meeting with Curry and
informed her, for the first time, that they were union organizers.
3 A representative ad stated: HVAC service technicians and installers
to work service/replacement. Prefer minimum 3 years’ residential
experience. For HVAC entry level apprentices’ to work new construc-
tion/replacement the ad stated, must be 18 years of age with valid
driver’s license. High School diploma or equivalent preferred. HVAC
experience or vocational school background a plus.
Curry asked them why they were not up-front about this before
they were hired and then said, “Don’t talk to my employees
about the Union.” Curry acknowledges that she met with Dun-
can and Davis in her office that day, but denies that she in-
structed them not to talk with employees about the Union.
Rather, Curry admits that she told Duncan and Davis not to talk
to employees about the Union during worktime.
On December 8, 1997, Davis met with Curry in her office.
Curry provided an informal counseling form for Davis to sign
that prevented him from talking to employees on worktime
about the Union (GC Exh. 17). The form also states that if
Davis continues to talk to employees on worktime, it could lead
to more counseling and possibly termination. Davis responded
that if other employees were talking on the clock about base-
ball, football, and their kids, then he had a right to talk about
the Union. Davis received a copy of the counseling form ap-
proximately 2 days later.
The general test applied to determine whether employer
statements violate Section 8(a)(1) of the Act is “whether the
employer engaged in conduct which reasonably tends to inter-
fere with, restrain, or coerce employees in the free exercise of
rights under the Act.” NLRB v. Aimet, Inc., 987 F.2d 445 (7th
Cir. 1993); Reeves Bros., Inc., 320 NLRB 1082 (1996).
In regard to the statement by Curry not to discuss the Union
with other employees, I am of the opinion that Curry made such
a statement to Duncan and Davis on November 13, 1997. In
this regard, I conclude that Curry was surprised and hurt that
Duncan and Davis did not disclose their union affiliation ear-
lier, and her first instinct was to shield ARS employees from
discussions about the Union with Duncan and Davis. Both
Duncan and Davis testified in a sincere and forthright manner
and their testimony does not seem contrived. Such a statement
tends to coerce employees in the exercise of Section 7 rights
and communications about the Union on nonworking time has
long been held by the Board to be protected by the Act.
In the particular circumstances of this case, I further credit
the testimony of Duncan and Davis that employees regularly
engaged in conversations about nonwork-related matters on
worktime and were never cautioned against doing so or disci-
plined for such activity. Therefore, when Curry instructed
Duncan and Davis not to discuss the Union with other employ-
ees on worktime, such a statement likewise violates the Act as
the Respondent regularly permitted other employees to engage
in conversations about nonwork-related matters. Teledyne
Advanced Materials, 332 NLRB 539 (2000).
Under these circumstances, when Curry told Duncan and
Davis on November 13, 1997, that they should not discuss the
Union with other employees, the Respondent violated Section
8)(a)(1) of the Act as alleged in paragraph 5(a) of the com-
plaint. See ITT Industries, 331 NLRB 4 (2000).
With respect to the allegation in the complaint that on De-
cember 8, 1997, Curry threatened Davis with discharge if he
talked about the Union on the job, the evidence establishes such
a violation. In this regard, Davis was given the counseling
memorandum because he talked to an employee on November
17, 1997, about the Union on worktime. Curry made it clear in
the counseling form dated December 8, 1997, that if Davis
continued to discuss the Union with other employees on work-
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
788
time it could lead to more counseling or possibly termination
(GC Exh. 17).
Based on the foregoing, and particularly noting that Respon-
dent ARS permitted employees to discuss nonunion subjects
during worktime, I find that Respondent violated Section
8(a)(1) of the Act as alleged in paragraph 5(d) of the complaint.
2. Allegations concerning Steve Dantzinger
The General Counsel alleges in paragraphs 5(b), (c), and (e)
of the complaint that Dantzinger instructed employees not to
discuss the Union with other employees, discriminatorily in-
structed and prohibited employees from wearing union hats or
other union insignia at work, and threatened employees with
unspecified reprisals if they discussed the Union with other
employees.
Davis testified that on December 2, 1997, while he and
Dantzinger were in the shop, Dantzinger told him not to talk
about the Union with his employees on worktime. Duncan
said, “that other employees talk about cars and girls on work-
time and he should be given the same opportunity to talk about
the Union.” Dantzinger did not testify in the proceeding and
the statements and allegations attributed to him are unrebutted.
On December 3, 1997, Davis wore his union hat into work.
Dantzinger informed Davis that he could not wear his union hat
at work, as it was not part of the ARS uniform. Davis said,
“that other employees were permitted to wear Nike and Tommy
Hilfinger hats, and he should be able to wear a Union hat.”
Dantzinger reaffirmed that a union hat was not part of the ARS
uniform.
On December 9, 1997, Davis had a conversation with Dantz-
inger in the shop. Davis credibly testified that Dantzinger in-
structed him to take off that “f—king” union hat and told him
he could not wear a union hat. Davis asked Dantzinger why he
could not wear a union hat at work. Dantzinger replied, “that if
you bring the union in the company, it will only cause trouble.”
Davis pointed out to Dantzinger that other employees wore
“Nike” and “Tommy Hilfinger” hats at work. Dantzinger said,
“those hats could be part of the uniform, as long as it was not a
Union hat.” Dantzinger further told Davis, that he was not to
talk about the Union with other employees.
On December 10, 1997, Duncan testified that he had a con-
versation with Dantzinger near the garage wherein Dantzinger
told him to lose the union hat. Duncan asked Dantzinger about
the hats worn by fellow employees. Dantzinger responded that
he did not care about other hats worn by employees at work.
Duncan removed his union hat and did not wear it again while
on worktime.
In all respects, I found Duncan and Davis to be sincere and
credible in their testimony regarding the numerous conversa-
tions they had with Dantzinger. Additionally, both individuals
adhered to their stories during Respondent’s thorough cross-
examination.
The Board has held that an employer violates Section 8(a)(1)
of the Act when it disparately prohibits employees from dis-
playing union slogans or insignia on clothing but permits em-
ployees to wear like clothing that does not contain union insig-
nia. Here, I find that when Dantzinger prevented Duncan and
Davis from wearing their union hats at work while permitting
other employees to wear hats that contained the logo of “Nike”
and “Tommy Hilfinger,” it discriminated against them in viola-
tion of Section 7 of the Act. Eby-Brown Co., L.P., 328 NLRB
496 (1999).
Likewise, I find as I did previously regarding Curry, that
when Dantzinger instructed Davis not to discuss the subject of
the Union with other employees, the Act was violated. Lastly, I
find that when Dantzinger told Davis that if he brings the Union
into the Company it will only cause trouble, that such a state-
ment is coercive and the subject of unspecified reprisals,
thereby violating Section 8(a)(1) of the Act.
In summary, and in agreement with the General Counsel’s
allegations in paragraphs 5(b), (c), and (e) of the complaint, I
find that the Respondent violated Section 8(a)(1) of the Act.
3. Allegations concerning Tom East
The General Counsel alleges in paragraph 5(f) of the com-
plaint that East on January 14, 1998, at Respondent ARS’ Co-
lumbus facility, informed its employees that it would be futile
to select the Union, threatened employees with discharge if
they joined the Union, and instructed employees not to talk to
other employees about the Union.
Duncan and Davis testified that on January 14, 1998, they
along with employees from the Columbus and Bloomington
facilities attended an all-employee meeting conducted by Gen-
eral Manager East in the meeting room. In addition to East,
management representatives Mooneyham, Curry, and Dantz-
inger attended the meeting. According to Duncan and Davis,
East read from a prepared speech and opened the meeting by
informing those in attendance that they had a big problem as
the Union had sent Duncan and Davis to organize the ARS
employees. East informed the employees that Duncan and
Davis would ask them to fill out authorization cards and if the
Union was selected to represent the employees it could put up a
picket line around the facility and if employees crossed the line,
they could be fired. East further said that if the employees went
on strike he could replace them and would do so. Davis testi-
fied that East told the employees that any employee that goes
union he would terminate and replace with nonunion people,
and the job market would be better when union’s are gone.
Lastly, Davis testified that East told the employees that “if the
union organizers approach you, tell them to get lost.”
East, who left the employ of ARS in November 1998, testi-
fied that as the then chief-executive officer of ARS, he sought
legal counsel shortly after he was informed that the Union was
trying to organize ARS employees. East obtained the prepared
statement from his attorney approximately 2 weeks before
January 14, 1998, that he closely studied and committed to
memory in advance of the all-employee meeting (R. Exh. 19).
That statement consisted of 7-typed pages, and according to
East, he did not deviate from the prepared script.4
4 In part the prepared speech stated:
I want to take a few minutes to talk to you about what is go-
ing on with the Union, what this Union could mean to you and
your job, and what may happen next.
Some of you have already been approached by Tom Duncan
or Matt Davis, who talked with you about the Union, asked you to
go to a Union meeting, or maybe even asked you to sign a Union
DIAL ONE HOOSIER HEATING & AIR CONDITIONING CO.
789
I am inclined to credit the testimony of East that he followed
the prepared script during the course of the meeting, and at no
time during the presentation did he tell the employees that he
would terminate them, that the employees should not talk to
other employees about the Union, or that it would be futile to
select the Union. I base this conclusion on a number of factors.
First, East credibly testified that he discussed the presentation
in advance with his attorney, and was told not to deviate from
the prepared script. Second, while he admitted that he often
looked at the employees while he spoke, the presentation was
partially memorized and paraphrased and he does not remem-
ber responding to any questions after the meeting was com-
pleted. Third, the speech specifically covers the subject about
whether it is legal to terminate the union organizers. Thus, I do
not credit the testimony of Duncan and Davis that East threat-
ened to terminate the employees and hire nonunion people or
that any employee that goes union East would terminate and
replace with nonunion people.
Under these circumstances, and principally relying on the
content of the prepared script which I find to be a lawful pres-
entation, I recommend that paragraph 5(f) of the complaint be
dismissed.
D. The 8(a)(1) and (3) Violations
1. The policy changes
The General Counsel alleges in paragraph 6(a) of the com-
plaint that on April 3, 1995, Respondent Dial One changed its
hiring policies by, inter alia, giving preferential employment
considerations to employee-referred employment applicants.
The General Counsel called Marod, Wells, and Roger Wil-
kins as adverse witnesses during the course of the hearing. Each
of these individuals credibly testified that at least since January
1995 or before, a practice existed at Dial One that greater con-
sideration was given to applicants referred by incumbent em-
ployees and the practice remained in effect until Dial One was
acquired in September 1996, by Respondent ARS. Wells also
noted that referral applicants went to the top of the list and
some incumbent employees received up to $250 for such refer-
rals. The General Counsel did not submit any other evidence to
contradict the above testimony or to substantiate the allegations
in paragraph 6(a) of the complaint.
Under these circumstances, I find that Respondent Dial One
did not change its hiring policies by giving preferential treat-
ment to employee-referred employment applicants. Rather, I
conclude that such a practice always existed at Dial One both
before and after April 3, 1995. Accordingly, I recommend that
the allegations in paragraph 6(a) of the complaint be dismissed.
The General Counsel alleges in paragraph 6(b) of the com-
plaint that about mid-February 1996, Respondent Dial One
card. It is your decision whether or not you sign that card. How-
ever, there are many facts about which you should think before
you make that decision.
Now some of you may be thinking, “Why doesn’t ARS just
go ahead and terminate these Union organizers?” I cannot do
that. It would be illegal. The Union’s organizers have to follow
the same work rules that you do, and if they violate the rules, they
can be terminated like anyone else. But I cannot terminate them
because they are union organizers.
further changed its hiring policies by reducing its application
retention period to 30 days.
As general manager, Marod has the overall responsibility for
hiring at Dial One. He testified that Dial One’s policy was
always to retain job applications in the human resources office
and they remained current for 30 days. Although the applica-
tions were retained in a pool and not discarded, prospective
applicants were informed that if a job offer was not forthcom-
ing in 30 days from the date the application was filed, a new
application must be filed. Indeed, Union Organizers Darlene
Haemmerle, Frank Sullivan, Keith Peacher, Ryan Striby, and
Craig Gruell testified that they all filled out new job applica-
tions at Dial One, as it was their understanding that the initial
application only remained current for 30 days. Likewise, Un-
ion Organizer Kevin Hechinger testified that he was informed
when filing his job application at Dial One that it would remain
current for 30 days.
Under these circumstances, I do not find that Dial One
changed its hiring policies by reducing its application retention
period to 30 days. Rather, I conclude that Dial One always
maintained a policy that an initial job application only remained
current for 30 days and if the applicant wanted further consid-
eration for the job or was interested in applying for another
position, a new employment application was required to be
filed.
Based on the forgoing, the General Counsel did not substan-
tiate the allegations in paragraph 6(b) of the complaint and I
recommend that they be dismissed.
The General Counsel alleges in paragraph 6(c) of the com-
plaint that on or about December 12, 1997, Respondent ARS
changed its hiring policies by, inter alia, requiring applicants to
apply at Respondent ARS’ main Indianapolis office, rather than
individual locations.
The General Counsel relies on the testimony of Union Or-
ganizers Travis Dick, William Rogers, Dennis Wheeler, Sam
Holland, and Jeffery Higgins to support this allegation. Dick
testified that on September 24, 1997, he applied for work at the
ARS Indianapolis location in response to a newspaper ad dated
September 23, 1997 (GC Exh. 20), and filed an application on
that day (GC Exh. 3(bb)). On October 22, 1997, he left a voice
mail message at the ARS Indianapolis location inquiring about
the status of his application. On October 28, 1997, Dick went
to the ARS Indianapolis location and filed a second job applica-
tion (GC Exh. 3(cc)), in response to a newspaper ad dated Oc-
tober 27, 1997 (GC Exh. 14). On October 29, 1997, Dick along
with Rogers and Wheeler went to the ARS Columbus location
and each of them filed job applications. They individually
spoke with Curry who informed them that ARS was a growing
company with a heavy work backlog. Each of the employees
informed Curry that they were union organizers. Curry in-
quired about their backgrounds and apprised the three employ-
ees that although she had openings in Columbus she would
forward their applications to Indianapolis, as it was closer to
their residences. Upon returning to his home on October 29,
1997, Dick received a voice mail message from Mooneyham in
the Indianapolis facility. The next day Dick called Mooneyham
and they discussed his background and HVAC experience.
Additionally, after Mooneyham inquired how much Dick was
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
790
currently making per hour, she apprised him that ARS was
looking for entry level people that were paid $7 per hour.
Wheeler also spoke with Mooneyham on October 29, 1997, and
they discussed his background and experience. During this
telephone conversation, Wheeler apprised Mooneyham that he
was a union organizer. On November 4, 1997, Dick called and
spoke to Mooneyham and learned that no one had been hired in
Indianapolis. Mooneyham promised to get back to him as she
was still reviewing applications. Later that day, Dick tele-
phoned Curry at the ARS Columbus facility. Curry apprised
him that she was looking for entry-level employees and since
he was a union organizer, she did not think he was interested in
such a position. Dick informed Curry that he would take an
entry-level position. Holland applied at ARS Indianapolis on
September 29, 1997, and submitted an application and resume
on that date. On December 12, 1997, Holland and Higgins
went to ARS Columbus. They asked the receptionist whether
ARS Columbus was hiring and were told they would have to go
through ARS Indianapolis and ARS Columbus would check
with them.
On December 8, 1997, Dick telephoned the ARS Indianapo-
lis facility to check on the status of his application. Later that
day, Dick, along with Wheeler, visited the facility and they
both filed a third job application based on a newspaper ad dated
December 6, 1997 (GC Exh. 19). Both Dick and Wheeler
spoke with Mooneyham and discussed their experience in
working on commercial and residential heating systems.
Mooneyham told both employees that she would get back to
them if interested, after reviewing their backgrounds and quali-
fications.
Based on the above recitation, it is apparent that Dick,
Rogers, and Wheeler had no problems in filing applications at
either the Indianapolis or Columbus facilities. Indeed, each of
the individuals met or spoke with Curry and Mooneyham and
discussed their qualifications and HVAC backgrounds. Al-
though Curry might have informed the individuals that she
would refer their applications to the ARS Indianapolis facility,
as it was closer to their residences, it did not in any manner
impede their ability to interview or file employment applica-
tions with either the Columbus or Indianapolis ARS location.
Moreover, there was no evidence presented that any ARS man-
agement official changed its hiring policies by requiring appli-
cants to apply at the main Indianapolis office rather than the
Columbus or other ARS locations. The only other evidence
that is remotely related to the complaint allegation is that an
unnamed receptionist informed Holland and Higgins that they
would have to go through ARS Indianapolis to get hired. In my
opinion, such testimony is not binding on Respondent ARS. In
this regard, there is no evidence in the record that the unnamed
receptionist had either actual or apparent authority to speak on
behalf of the Respondent concerning the finite procedures of
the hiring process. See Custom Top Soil, Inc., 327 NLRB 121
(1998). While a receptionist might respond to routine questions
about hiring and physically hand applications to job applicants,
the record is silent as to any other hiring responsibility or au-
thority granted to the ARS receptionist in the present situation.
I also note that the testimony presented by Dick, Rogers, and
Wheeler establishes that they were permitted to file their appli-
cations at both the Columbus and Indianapolis facilities without
restrictions. Thus, I conclude that the General Counsel did not
support the allegation in paragraph 6(c) of the complaint and, I
recommend that it be dismissed.
2. The refusal to hire the employees listed in paragraphs
6(d), (e), and (f) of the complaint5
In Wright Line, 251 NLRB 1083 (1980), enfd. 662 F.2d 899
(1st Cir. 1981), cert denied 455 U.S. 989 (1982), the Board
established an analytical framework for deciding discrimination
cases turning on employer motivation. The General Counsel
must persuasively establish that the evidence supports an infer-
ence that protected conduct was a motivating factor in the em-
ployer’s decision.6 In a refusal-to-hire case, the General Coun-
sel specifically must establish that each alleged discriminatee
submitted an employment application, was refused employ-
ment, was a union member or supporter, and was known or
suspected to be a union supporter by the employer who har-
bored antiunion animus and who refused to hire the alleged
discriminatee because of that animus. Big E’s Foodland, 242
NLRB 963, 968 (1979). Inference of animus may be inferred
from the total circumstances proved and in some circumstances
may be inferred in the absence of direct evidence. Fluor
Daniel, Inc., 304 NLRB 970 (1991). Once that is accom-
plished, the burden shifts to the employer to persuasively estab-
lish by a preponderance of the evidence that it would have
made the same decision even in the absence of protected activ-
ity. T&J Trucking Co., 316 NLRB 771 (1995). The Board in
FES, 331 NLRB 9 (2000), determined that the General Counsel
must show in a discriminatory refusal-to-hire violation the fol-
lowing at the hearing on the merits. First, that the respondent
was hiring, or had concrete plans to hire. Second, that the ap-
plicants had experience or training relevant to the announced or
generally known requirements of the positions for hire, or in the
alternative, that the employer has not adhered uniformly to such
requirements, or that the requirements were themselves pretex-
tual or were applied as a pretext for discrimination. Third, that
5 The employees are: Gabriel Brooking, Jason McKinney, Tyrone
Moore, Aaron Dailey, James Santacroce Jr., Aaron Young, Stephen M.
Hill, Kenneth D. Walden, Ronald L. Cornwell, Brady Piercefield,
George R. Sears, Robert Sharp, Don A. Campbell, Lloyd T. Campbell,
Eric J. Edwards, Darlene J. Haemmerle, Kevin A. Hechinger, Keith A.
Peacher, Ryan M. Striby, Frank J. Sullivan II, Thomas W. Akers II,
Thomas R. Freeman, Craig A. Gruell, Steven J. Reintjes, Joseph
Slinker Jr., Gregory L. Wilson, Ryan O. Witham, Michael J. Gough,
Keith A. Beatty, John A. Carman, Dorian J. Wilson, Kenneth R. Bran-
don, Kenneth E. Miller, Terry L. Netherton, Bryan C. Mirowski, Dean
L. Broyles, Tony A. Eldridge, Kenneth R. Weimer, Lance D. Hale,
Clifford E. Wright, William B. Shields, Stephen D. Shea, Larry W.
Sharp, Michael R. Rohr, Spencer Irving III, Bruce Manley, James S.
Snodgrass, Tony Turner, Timothy Williamson, James L. Wilson, Kevin
Bierley, Jason W. Ellis, Eric Harris, Christopher H. Meyers, Charles W.
Miller, Jason Wildrick, Brian Campbell, Kerry Bowling, Robert Gandy,
M. John Maynard, Chris Carson, Mark Chittum, Tim Choate, Stony
Miley, Cory Stein, Charles Baldwin, Christopher H. Meyers, Monty
Shoulders, Michael Crull, Travis Dick, Jeffrey Higgins, Samuel D.
Holland, Wm. Gary Rogers, Dennis Wheeler, Mark Moran Daniel
Steward, Charles Parsley, Steve Harris, William L. Hopkins, Bryan
Jones, Kelley Boesken, and Trent Todd.
6 Manno Electric, 321 NLRB 278 fn. 12 (1996).
DIAL ONE HOOSIER HEATING & AIR CONDITIONING CO.
791
antiunion animus contributed to the decision not to hire the
applicants. If the respondent asserts that the applicants were
not qualified for the positions it was filing, it is the respon-
dent’s burden to show, at the hearing on the merits, that they
did not possess the specific qualifications the position required
or that others (who were hired) had superior qualifications, and
that it would not have hired them for that reason even in the
absence of their union support or activity. To establish a dis-
criminatory refusal-to-consider violation, pursuant to FES,
supra, the General Counsel bears the burden of showing the
following at the hearing on the merits: (1) that the respondent
excluded applicants from a hiring process; and (2) that anti-
union animus contributed to the decision not to consider the
applicants for employment. Once this is established, the burden
will shift to the respondent to show that it would not have con-
sidered the applicants even in the absence of their union activ-
ity or affiliation.
3. Respondents knowledge of the applicants’ union
membership and its union animus
The Respondents do not deny that they received the em-
ployment applications of the individuals listed in paragraphs
6(d), (e), and (f) of the complaint. Likewise, there is no chal-
lenge to the fact that all were union members, and that none
were hired.
The evidence establishes that the entries on all of the respec-
tive application forms and the personal resumes sufficiently
notified the Respondents that the applicants belonged to the
Union. In this regard, all of the individuals included on their
applications or resumes that they were members of the Union
and its apprenticeship program and were union organizers. In
addition, all of the overt applicants wore union hats or other
identifiable insignia when submitting their applications, which
served to alert the Respondents that they were union members.
Credible evidence also exists of antiunion animus. As previ-
ously found, the Respondent engaged in 8(a)(1) conduct when
it instructed its employees not to discuss the Union with other
employees, prohibited its employees from wearing union hats
or other union insignia, and threatened its employees with re-
prisals if they discussed the subject of the Union with other
employees. Likewise, Respondents rejected all of the overt
applications that were submitted and only gave interviews to a
few individuals. On the other hand, Respondents considered
the covert applications of employees Jason Tice, William
Hovermale, Davis, and Duncan, and hired all four individuals.
Accordingly, I find that the General Counsel has satisfied its
initial burden of persuasively establishing that the alleged dis-
criminatees were not considered or hired because of their union
membership. Respondents must now establish that its hiring
decisions would have been the same in the absence of union
membership.
4. The Respondents’ defenses
(a) The alleged discriminatees are incompetent to testify
In the instant case, the General Counsel subpoenaed each of
the alleged discriminatees named in the complaint for the pur-
pose of obtaining testimony on behalf of the Board. Respon-
dents contend that since the Union compensated each of the
alleged discriminatees for time spent testifying and reimbursed
them for parking and time spent with the General Counsel’s
attorneys while preparing to testify, the witnesses are incompe-
tent to testify. In part, the Respondents rely on the holding in
NLRB v. Thermon Heat Tracing Services, 143 F.3d 181, 188–
191 (5th Cir. 1998). In my opinion reliance on that case is
misplaced. First, the Respondents are relying on the opinion of
dissenting Circuit Court Judge Garza to support their argument.
Indeed, the majority of the Court did not have a problem in
enforcing the Board’s decision. Second, that case dealt with
the status of a paid informer who was hired to gather informa-
tion. Moreover, in that case there is no discussion that either
the General Counsel or the Charging Party subpoenaed the
witness.
In the subject case, the General Counsel subpoenaed the al-
leged discriminatees. Witnesses summoned by subpoena to a
trial shall be paid the same fees and mileage that is paid wit-
nesses in the Federal courts, by the party who issued the sub-
poena. Here, although the Union paid the fees and mileage for
the alleged discriminatees to testify instead of the General
Counsel, I do not see a material difference. In this regard, the
witnesses were required to be paid for their testimony pursuant
to the Board’s subpoena and this was complied with. Indeed,
the Board has held in Zurn/N.E.P.C.O., 329 NLRB 484 (1999),
that it is an “undue burden” to require a disinterested witness to
advance his own costs for a 550-mile round trip.
Accordingly, I reject the Respondents’ argument that the al-
leged discriminatees who testified and were reimbursed for
their fees and mileage by the Union were incompetent to tes-
tify.
(b) The union organizers are not “bona fide” applicants
covered by the Act
Respondents assert that the refusal-to-hire and/or consider-
for-hire the individuals named in paragraphs 6(d), (e), and (f) of
the complaint was lawful because these individuals are not
bona fide applicants for employment within the meaning of the
Act, as they were not legitimately seeking employment. It first
argues that the union organizers submitted employment appli-
cations knowing that they would be rejected. Once this oc-
curred, it enabled the union organizers to file numerous unfair
labor practice charges not only against Respondents, but also
with other nonunion contractors. I reject this argument and find
that the evidence shows otherwise.
In this regard, each of the union organizers followed the Re-
spondents normal application procedure after viewing adver-
tisements in the classified section of the newspaper that sought
job applicants. Indeed, the overt union applicants pursued em-
ployment by contacting Respondents on several occasions to
request interviews or to ascertain the status of their employment
applications. In many instances, the overt union applicants
telephoned and/or visited the Respondents’ offices on several
occasions. Additionally, a number of the union organizers
returned to Respondents’ facilities on numerous occasions and
filed new employment applications in order that their status
remained current and/or in response to new newspaper adver-
tisements. The evidence therefore supports the reasonable in-
ference that the union organizers were serious about obtaining
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
792
jobs with the Respondents.
The record evidence further demonstrates that each of the
overt union applicants would have accepted employment if
offered a position. Each of the union organizers credibly testi-
fied that they are supposed to obtain employment with a non-
signatory contractor, do the best job possible to demonstrate
that they are dependable workers, and explain the benefits of
joining the Union to their coworkers during nonworking hours.
If the union organizers are not able to obtain employment with
a nonunion employer, he/she is required as part of the Youth-
to-Youth program to continue seeking employment until being
hired by a nonunion employer. Thus, I conclude that the ulti-
mate goal of the union organizers is to become employed at
nonunion contractors such as the Respondents.
With respect to the Respondents argument that the union or-
ganizers are only interested in generating unfair labor practice
charges, it is axiomatic that all employees have the right to
enforce statutory rights. M. J. Mechanical Services, 324 NLRB
812, 813 (1997) (even if “salting” is intended in part to provoke
an employer to commit unfair labor practices, that would not
deprive employees of protection of the Act). Here, there is no
evidence that the overt union applicants sought to provoke the
Respondents into committing unfair labor practices or in any-
way precluded the Respondents from conducting its business
operations. To the contrary, the union organizers were polite
and followed all procedures when filing employment applica-
tions.
Lastly, in NLRB v. Town & Country Electric, 516 U.S. 85
(1995), the Supreme Court held that paid union organizers ap-
plying for jobs are statutory employees entitled to the protec-
tion of the Act. Thus, I find that the union organizers, who
applied for positions at Respondents, were bona fide applicants
for employment entitled to the protections of the Act. Sunland
Construction Co., 309 NLRB 1224 (1992).
(c) Employment as a union organizer conflicts with the
obligations they would owe Respondents
The Respondents also argue that the union organizers are not
entitled to the protections of the Act because their employment
with the Union conflicts with their obligations if they were
employees of the Respondents. It asserts that the Union could
direct the union organizers to cease work for the nonunion em-
ployer or cause the nonunion employer to lose control over
day-to-day operations. In effect it argues that the union organ-
izers are not protected by the Act because they would act ad-
verse to the Respondents interests.
This same argument was rejected by the Supreme Court in
Town & Country, supra at 96, as the Court noted that a union
organizer’s participation in a salting program did not necessar-
ily result in an irreconcilable and disqualifying conflict of inter-
est with his duties as an employee of a nonsignatory contractor.
In the subject case, there is no evidence that the union organ-
izers would interfere with the Respondents ability to direct its
day-to-day operations.
Likewise, there is no evidence that the Union exerted “total
control” over the decisions and actions of the union organizers.
In this regard, the evidence shows that there were no hard and
fast rules with respect to how long a person would work for a
nonsignatory contractor. Rather, a number of the union organ-
izers testified that a determination was made in conjunction
with the Youth-to-Youth program’s advisor as to whether to
stay or leave the nonunion employer and the ultimate decision
was left to the union organizer. Indeed, some of the union or-
ganizers credibly testified that they worked for a nonunion
contractor for more than 6 months. In any event, the Board has
held that paid union organizers are protected by the Act, even if
they do not intend to retain their employment beyond the dura-
tion of an organizing campaign. Sunland Construction Co.,
supra at fn. 33.
Under these circumstances, and noting that the Respondents
did not establish that the union organizers or the Union inter-
fered with the daily activities of the Respondents, I find that
union organizers are employees entitled to the full protections
of the Act.
(d) The union organizers are temporary employees
The Respondents further argue that it lawfully refused to hire
the 81 overt union organizers because they only sought tempo-
rary employment. In this regard, Respondents assert that the
Youth-to-Youth organizers would not work beyond 6 months
and therefore must be considered as temporary employees, not
eligible to be a member of a bargaining unit. In further support
of this defense, I note Marod’s and Elkins’ testimony that Re-
spondents would not be able to manage its business if job ap-
plicants could not be counted on to remain as long-term em-
ployees. Elkins specifically testified that individuals, who
openly listed their union affiliation in their job applications,
would not stay employed for a long period of time, and they
were not hired or considered for hire because of that reason. In
my opinion, this acknowledgement by Elkins confirms that the
overt union organizers were not considered or hired solely due
to their participation in the Youth-to-Youth program and listing
on their applications that they were “voluntary union organiz-
ers.” Indeed, the union organizers did not tell any of the Re-
spondents representatives that they were seeking a temporary
position nor did they testify that they were seeking temporary
positions when applying for jobs at the Respondents facilities.
This argument also lacks credibility based on the testimony
of Wells who stated that advertisements were placed in the
newspaper offering to pay a bonus to any job applicant who
remained employed at least 90 days. This concession estab-
lishes that the Respondents were eagerly seeking new employ-
ees and were willing to pay a bonus to an applicant even if the
individual worked for only 90 days. Such an individual could
work for 90 days as a temporary employee and after that period
there was nothing to prevent the employee from retaining the
bonus and resigning his/her employment. Thus, the argument
that the Respondents did not hire the union organizers based on
the fact that they were temporary employees who would not
work more than 6 months does not withstand scrutiny.
(e) Comparing qualifications
In defending its refusal to hire the 81 union organizers, Re-
spondents assert that the individuals that they hired at Dial One,
USA, and ARS possess superior qualifications to those of the
union organizers. Moreover, Respondents argue that due to
DIAL ONE HOOSIER HEATING & AIR CONDITIONING CO.
793
their longstanding policy of giving greater consideration to
applicants referred by incumbent employees, those applicants
were considered first in comparison to the applications of the
union organizers who were not referred by a known source.7
The records introduced into evidence show that Dial One
hired 41 employees during the period between April 3, 1995,
and August 5, 1996, when the union organizers listed in para-
graph 6(d) of the complaint filed their applications.8
I have
carefully reviewed the applications of those hired and have
determined that 11 of the individuals possess excellent creden-
tials,9 7 show good experience,10 13 have minimal qualifica-
tions in HVAC,11 and 10 individuals have little or no experi-
ence.12 With respect to the 27 union organizers’ applications
during that same time period, I find that 13 possess excellent
credentials,13 10 have good experience,14 2 have minimal ex-
perience,15 and two have little or no HVAC experience.16
The records for USA establish that two individuals were
hired between October 21 and November 22, 1996, the dates
that the union organizers listed in paragraph 6(e) of the com-
plaint filed their applications (R. Exh. 9). As found below,
those union organizers that filed applications with USA on
October 21, 1996, are time barred from asserting that they were
not considered or hired by USA. In any event, I find that Jesse
Hunter, the employee that USA hired on November 11, 1996,
possessed exemplary credentials and would have been hired
even in the absence of considering the protected activities of
the union organizers. Indeed, when comparing his 16 years’
experience with the qualifications of the union organizers that
are listed in paragraph 6(e) of the complaint, it is apparent that
Hunter is superior. The other USA hire was William Hover-
male, who was a union member and organizer when he applied
covertly to USA and was hired as a helper on November 16,
7 While I previously found that the Respondents did not change their
policy of relying on incumbent referrals when hiring new employees,
the evidence establishes that a substantial number of new hires were not
referred by incumbents and the Respondents relaxed their advertised
job requirements when hiring new employees.
8 The employees hired at Dial One are found in R. Exh. 7.
9 The employees are: Kenny Bell, Timothy Rich, Mark Todd, Daniel
Stultz, Thomas Alexander, Mark Huffman, Jay Noah, Kenneth Sandal,
Scott Williams, Tom McIlguham, and Paul Beasley.
10 The employees are: Robert Hunt, Troy Mason, Gerald Nelson,
William Grooms, Jeffrey Bushorg, Chip Shepperd, and Frederick
Zarniger.
11 The employees are: David Childers, Robert Grillo, Roger Nelson,
Richard Silcox, Stephen Slattery, Terry Tolan, Jason Tice, Alvin
Thompson, Terry Biggs, Timothy Cantrell, Anthony Boyden, Barry
Thacher, and Paul Getchell.
12 The employees are: Ken Bell, Bobby Nedino, Maurial Smith,
Richard Bowen, Edward Lynn, Dustin Jenkins, Joseph Henderson,
Melvin Marcinak, Steven Carnes, and Harvey Lee.
13 The individuals are: Aaron Dailey, Gabriel Brooking, James San-
tacroce Jr., Aaron Young, Stephen Hill, Kenneth Walden, Brady Pier-
cefield, Robert Sharp, Lloyd T. Campbell, Ryan Striby, Thomas Free-
man, Darlene Haemmerle, and Joe Slinker.
14 The individuals are: Tyrone Moore, Ronald Cornwell, George
Sears, Eric Edwards, Keith Peacher, Craig Gruell, Kevin Hechinger,
Steven Reintjes, Ryan Witham, and Gregory Wilson.
15 Jason McKinney and Thomas Akers are the two individuals.
16 Don A. Campbell and Frank Sullivan are the two individuals.
1996. In comparing his qualifications to those of the union
organizers that applied to USA during the critical period, I find
that a number of the union organizers possessed significantly
better qualifications than Hovermale17 and all of the overt ap-
plicants possessed at least equal qualifications to Hovermale.
Indeed, while Anderson testified that he generally looked for
applicants with past HVAC experience, he hired Hovermale
who possessed limited HVAC expertise (helped a friend install
a furnace).
In regard to ARS, the individuals listed in paragraph 6(f) of
the complaint filed their applications between March 28 and
November 13, 1997. During that period, ARS hired 56 indi-
viduals. I have reviewed the qualifications for the individuals
hired, and have determined that 14 of the employees possess
excellent credentials,18 8 have good experience,19 14 have
minimal qualifications,20 and 20 possess little or no HVAC
experience.21
With respect to the 34 applications of the union organizers
during the same period, I have determined that 16 possess ex-
cellent qualifications,22 10 have good experience,23 and 7 have
little or no HVAC experience.24 Between February 10 and
August 19, 1998, ARS hired 48 individuals (R. Exh. 10(b)).
During that period, five union organizers listed in paragraph
6(f) of the complaint filed applications with ARS. I have re-
viewed the applications of the 48 employees hired by ARS, and
have determined that 16 individuals possess excellent experi-
ence,25 8 have good qualifications,26 8 have minimal experi-
17 The individuals are: Kenneth Weimer, William Shields, Dean
Broyles, Lance Hale, and Stephen Shea.
18 The employees are: Floyd Stutgill, Steve Rosemeyer, Pierce Moss,
Jeffrey Proffitt, David Hammons, James Dahl, Tony Hurt, Chrispopher
Safranek, Jesse McClung, Thomas Hofmann, Buddy Hall, Gary Smith,
Joseph Medle, and John Gant.
19 The employees are: Timothy Bornman, David Doty, Michael
Pherson, James O’Brien, Matthew Oakes, Thomas East, James Bair,
and Ovie McClure.
20 The employees are: Erik Wickens, Thenneg Rogers, Larry Smith,
Cecil Wall, Kurt Fuchs, Ryan Bergman, Deuan Criswell, Craig Keener,
Mark Smith, Charles Phillips, Jason Land, Michael Martin, Iran Ster-
ling, and Thomas Kral.
21 The employees are: Edward Craig, Daniel Greene, Ronald
Gruhlke, Victor Shepherd, Andy Albaugh, Larry Smith, John Miller,
Mike Roth, Andrew Burnell, Jason Gibbons, Joshua Bonanon, Mark
Stum, John Dugger, Donny Brown, Brad Shutters, Brad Robinson,
Ronald Clayton, Justin Davis, Russel Greeve, and Joshawa Gardner.
22 The individuals are: Mark Moran, Monty Shoulders, Robert
Gandy, Tom Duncan, Matt Davis, Bruce Manley, John Maynard,
Charles Miller, Samuel Holland, Jason Wildrick, Jeffrey Higgins, Kerry
Bowling, Stony Miley, Michael Crull, Travis Dick, and William Gary
Rogers.
23 The individuals are: James Snodgrass, Timothy Williamson,
Charles Parsley, Tony Turner, Chris Meyers, Chris Carson, Cory Stein,
Brian Campbell, Mark Chittum, and Dennis Wheeler.
24 The individuals are: Daniel Steward, Timothy Choate, Tom
Cassidy, Kevin Bireley, James R. Wilson, Jason Ellis, and Charles
Baldwin.
25 The employees are: Scott Brown, Matt Timmons, Christopher
Shoots, Michael Kelly, Charles Quick, Randall Capshaw, Brett Lo-
Biorco, Gregory Good, David Franklin, Jason Conder, Douglas
Mowery, Brian Martin, Mark Moore, Joshua Alexander, James Smoth-
ers, and Anthony Keppler.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
794
ence,27 and 16 possess little or no HVAC experience.28 With
respect to the union organizers who applied in 1998, I have
determined that William Hopkins, Bryan Jones, and Trent Todd
possessed excellent qualifications, while Kelley Boeskin, and
Steve Harris have good experience.
In summary, I conclude that while a number of the employ-
ees hired by Dial One, USA, and ARS possess excellent cre-
dentials, the evidence equally demonstrates that a large number
of the union applicants also have excellent qualifications. I
conclude that a large number of the union applicants had the
experience or training relevant to the announced requirements
of the service technician and installer positions and all of the
union applicants met the requirements for the helper or appren-
tice positions sought by the Respondents. The evidence also
establishes, that ARS and Dial One hired a large number of
individuals that had less than the 3-years’ advertised experience
sought for installer and service technician positions and hired
helpers that possessed minimal HVAC experience.29 Thus, it is
apparent that the Respondents did not uniformly adhere to their
advertised requirements when seeking applicants and relaxed
their hiring standards. I conclude, therefore, that the reason the
Respondents relaxed their hiring standards was to foreclose
hiring the union organizers, even if they possessed superior
qualifications to the employees that were hired. Further evi-
dence that the Respondents foreclosed the opportunity for the
union organizers to be hired or considered for hire is shown by
the following. First, the Respondents interviewed and in four
instances hired union organizers that applied covertly and did
26 The employees are: Charles Lee, Michael Petty, Kenneth Hol-
chausen, Joseph Hinson, Christopher Baker, Robert Corbett, Tracey
King, and Alan Wright.
27 The employees are: Joshua Rich, Brad Johnson, Clinton Brooks,
Damon Dexter, Brian Caughron, Dennis Anness, William Rubin, and
Scott Tichenor.
28 The employees are: James Weinke, Christopher Dieperick, Chris-
topher Holliday, Grage Roberts, Joe Fee, James Bentley, Lester Hollon,
Jeffrey Taylor, Brandon Goebel, Brian Schlenz, Donald Stout, Troy
Schlenz, Warren Elsbury, Ruben Legoas, Christopher Pool, and Nicho-
las Atchison.
29 See, as examples, the applications of employees hired at Dial One
(R. Exh. 7), including Tracy Tolan, Robert Grillo, Robert Hunt,
Stephen Slattery, Richard Silcox, Maurice Smith, John Faulkner, David
Childers, Joseph Henderson, Jay Noah, Richard Bowen, Kenneth San-
dala, Anthony Boyden, Dustin Jenkins, Edward Lynn, Melvin Mar-
ciniak, Paul Getchell, Harvey Lee, and Steven Carnes. Likewise, see as
examples the applications of employees hired at ARS (R. Exhs. 10(a)
and (b)), including Larry Smith, David Doty, Dan Greene, Kirt Fuchs,
Ryan Bergman, Ron Gruhlke, Craig Keener, Victor Shepherd, Andy
Albaugh, Larry Smith, Mike Roth, Andrew Burnell, Jason Gibbons,
Josh Bohanon, Charles Phillips, Mark Stum, James O’Brien, Donny
Brown, Matthew Oakes, Brad Shutters, Thomas Duncan, Brad Robin-
son, Ron Winegar, Jason Land, Matthew Davis, Thomas Duncan, Rus-
sell Greene, Iran Sterling, Joshawa Gardner, Thomas Kral, James
Weinke, Brad Johnson, Christopher Diederich, Clinton Brooks, Chris-
topher Holliday, Graye Roberts, Joe Fee, Michael Petty, James Bentley,
Lester Holton, Dennis Anness, Jeff Taylor, Kenneth Holzhausen, Jo-
seph Hinson, Brandon Goebel, William Rubin, Donald Stout, Brian
Schlenz, Christopher Baker, Troy Schlenz, Warren Elsbury, Rubin
Legoas, Chris Pool, Scott Tichenor, Robert Corbett, and Nicholas At-
chison.
not reveal their union affiliation. In the majority of these in-
stances, the covert applicants had limited HVAC experience.
Second, representatives of the Respondent frequently called
back union organizers who did not reveal their union affiliation
in initial telephone calls to the job line or granted interviews to
these individuals, but after they revealed their union affiliation
no further contact was made. Third, it is highly suspect that
none of the 81 overt union applicants, many of whom possessed
superior qualifications, were ever offered employment during a
period of aggressive hiring by the Respondents. Fluor Daniel,
Inc., 311 NLRB 498, 500 (1993) (We find it reasonable to infer
that it was not just coincidental that not a single one of the ap-
plicants who proclaimed himself to be a “voluntary union or-
ganizer” was employed and only two were ever contacted).
Fourth, Union Organizer Tom Cassidy applied for a position at
ARS in October 1997, but did not reveal his union affiliation.
On July 27, 1998, Respondent ARS telephoned him and in-
quired whether he was still interested in a position. This tele-
phone call was made despite the July 1998 applications on file
from Union Organizers William Hopkins, Bryan Jones, Kelley
Boesken, and Trent Todd, all of whom possessed excellent or
good HVAC credentials that were superior to Cassidy. Fifth,
and specifically compelling, is the admission against interest
made by ARS Installation Supervisor Mark Flaskamp. In this
regard, he confirmed that while he reviewed the applications
and conducted interviews for the individuals he hired at ARS,
Human Resources Manager Mooneyham withheld and did not
refer any of the applications of the union organizers for his
consideration.30 Sixth, it strains credulity that ARS hired three
employees who had been convicted of felonies within 10 years
of their applications, when Respondents’ officials repeatedly
stressed that new hires must be held to strict safety standards as
they are in customers’ homes on a regular basis.31 Lastly, at no
time did the Respondents contact the Union to inquire about the
qualifications of the applicants or whether the union organizers
would accept permanent positions at entry level wages. There-
fore, and based on the totality of the evidence, I find that Dial
One, USA, and ARS did not hire the union organizers solely
because of their protected activities. With respect to the re-
fusal-to-consider violation, the testimony of Flaskamp and
Jellison firmly establishes that Respondent ARS excluded ap-
plicants from the hiring process solely due to their union activi-
ties. I likewise conclude, primarily based on Marod’s and El-
kins’ testimony that Dial One and USA excluded the applica-
tions of the union organizers from the applicant pool and did
not consider them for employment.
Accordingly, I reject all of Respondents’ affirmative de-
fenses as to why they did not consider or hire the majority of
30 Likewise, ARS Service Manager Bradlee Jellison testified that be-
tween September 1997, and August 1998, he hired a number of indi-
viduals for installer and helper positions. During that period, however,
he never recalled receiving applications from human resources or re-
viewing applications from individuals who were affiliated with the
Union.
31 The three employees are: Randall Capshaw, Dennis Anness, and
Brian Martin. Additionally, a number of ARS hires had criminal re-
cords and 18 of them had past DWI convictions or suspended driver’s
licenses.
DIAL ONE HOOSIER HEATING & AIR CONDITIONING CO.
795
the 81 overt union organizers. Thus, the Respondents failed to
meet their Wright Line burden of showing that it would not
have hired the discriminatees even in the absence of their union
activity. I, therefore, find that the Respondents violated Section
8(a)(1) and (3) of the Act. Sommer Awning Co., 332 NLRB
1318 (2000).
(f) A portion of Case 25–CA–25316 is time barred
The Respondents argue that the allegations in paragraph 6(e)
of the complaint that it refused to hire or consider-for-hire ap-
plicants Michael J. Gough, Keith A. Beatty, John A. Carman,
Dorian J. Wilson, Kenneth R. Brandon, and Kenneth E. Miller
on October 21, 1996, are time barred. This defense was raised
with me at the commencement of the hearing. In this regard,
the original unfair labor practice charge in Case 25–CA–25316
was filed on April 22, 1997, a period more than 6 months after
the filing of the job applications by the above-noted individuals
on October 21, 1996. To be timely, Respondents assert that the
subject charge needed to be filed on April 21, 1997.
Based on the foregoing facts, I am in agreement with Re-
spondents’ position. I find that the charge was not timely filed
since the job applications were filed on October 21, 1996, a
period more than 6 months before the subject charge was filed.
Here, there is no evidence that the Respondents fraudulently
concealed the operative facts that could give rise to a violation.
Therefore, the employees noted above who filed job applica-
tions on October 21, 1996, are foreclosed from alleging they
were not considered for hire or hired by the Respondents based
on their membership and concerted activities on behalf of the
Union. Amalgamated Industrial & Service Workers Local 6
(X-L Plastics), 324 NLRB 647 fn. 2 (1997).
5. The terminations of Tom Duncan and Matt Davis
The General Counsel alleges in paragraph 6(g) of the com-
plaint that on or about January 15, 1998, Respondent ARS dis-
charged its employees Duncan and Davis.
Tom Duncan and Matt Davis applied covertly at ARS’ Co-
lumbus facility and after reviewing their job applications, talk-
ing with them on the telephone, and conducting personal inter-
views with both individuals Curry hired them in October
1997.32 On November 13, 1997, Duncan and Davis initiated a
meeting with Curry and informed her, for the first time, that
they were union organizers. Curry asked them why they were
not up-front about this before they were hired and then said,
“Don’t talk to my employees about the Union.” Curry ac-
knowledges that she met with Duncan and Davis in her office
that day, but denies that she instructed them not to talk with her
employees about the Union. Curry admits, however, that she
informed Duncan and Davis not to talk to employees about the
Union while on worktime.
Davis testified that on December 2, 1997, while he and
Dantzinger were in the shop, Dantzinger told him not to talk
about the Union with his employees on worktime. Duncan
said, “that other employees talk about cars and girls on work-
time and he should be given the same opportunity to talk about
the Union.”
32 Duncan was hired on October 24, 1997, while Davis commenced
work on October 27, 1997.
On December 3, 1997, Davis wore his union hat into work.
Dantzinger informed Davis that he could not wear his union hat
at work, as it was not part of the ARS uniform. Davis said,
“That other employees were permitted to wear Nike and
Tommy Hilfinger hats, and he should be able to wear a Union
hat.” Dantzinger reaffirmed that a union hat was not part of the
ARS uniform.
On December 8, 1997, Davis met with Curry in her office.
Curry provided an informal counseling form for Davis to sign
that prevented him from talking to employees on worktime
about the Union (GC Exh. 17). Davis responded that if other
employees were talking on the clock about baseball, football,
and their kids, then he had a right to talk about the Union.
Davis received a copy of the counseling form approximately 2
days later.
On December 9, 1997, Davis had a conversation with Dantz-
inger in the shop. Davis credibly testified that Dantzinger in-
structed him to take off that “f—king” union hat and told him
he could not wear a union hat. Davis asked Dantzinger why he
could not wear a union hat at work. Dantzinger replied that, “if
you bring the union in the company, it will only cause trouble.”
Davis pointed out to Dantzinger that other employees wore
“Nike” and “Tommy Hilfinger” hats at work. Dantzinger said,
“Those hats could be part of the uniform, as long as it was not a
Union hat.” Dantzinger further told Davis, that he was not to
talk about the Union with other employees.
On December 10, 1997, Duncan testified that he had a con-
versation with Dantzinger near the garage wherein Dantzinger
told him to lose the union hat. Duncan asked Dantzinger about
the hats worn by fellow employees. Dantzinger responded that
he did not care about other hats worn by employees at work.
Duncan removed his union hat and did not wear it again while
on worktime.
On December 22, 1997, all employees were released early
for the day due to a work shortfall. Duncan and Davis stayed
around for approximately 2 to 3 hours and talked to fellow
employees in the parking lot about the Union.
On December 30, 1997, Duncan was 5 minutes late for work.
Dantzinger told Duncan at the garage door that because he was
late for work he missed a job assignment and was being sent
home.
On December 31, 1997, Duncan worked all day with Curry
doing inventory in the shop. While Duncan was counting the
inventory, he found a broken part and said to Curry that the
elbow needed to be thrown away. Curry said, “[I]t must have
been made by a union guy.”
On January 2, 1998, Davis attended the regular Friday em-
ployee meeting. East also was in attendance. After the meet-
ing, Davis was instructed to proceed to Curry’s office along
with Mooneyham. Both Curry and Mooneyham presented
Davis with a memorandum concerning the soliciting of em-
ployees about the Union on nonworktime (GC Exh. 18). Davis
signed the memorandum.
On January 5, 1998, Duncan and Davis along with other em-
ployees worked a half day. They remained in the area for ap-
proximately 2 hours and individually talked to fellow employ-
ees about the Union.
On January 6, 1998, Duncan and Davis were on a job as-
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
796
signment in Taylorsville along with coworker Tim Malan who
was the lead person on the job. At the end of the day a dispute
arose and Milan told Davis to go back to the shop and directed
Duncan to remain on the jobsite to help unload the van. Dun-
can disagreed with these instructions and told Milan he would
ride back to the shop with Davis and await Milan’s return to
help unload the van. Upon arriving back at the shop, Dantz-
inger informed Duncan that Milan called him and said that
Duncan had walked off the Taylorsville job. Duncan told
Dantzinger that Milan does not treat him with respect and he
did not walk off the job.
On January 7, 1998, Curry and Dantzinger convened a meet-
ing to discuss the incident that occurred the prior day involving
Milan, Duncan, and Davis. Duncan indicated that he wanted to
be treated with more respect on the job by Milan. Davis told
Dantzinger that he was frustrated with Milan. Curry said that
Davis had an attitude and Davis responded so does Milan.
Milan said that Davis was saying things about the Union on the
job, and Davis responded that we should not talk about the
Union. The meeting ended with Duncan and Milan leaving
together for a job assignment.
On January 14, 1998, Duncan and Davis attended an all-
employee meeting convened by East who was the principal
spokesperson. During that meeting, East spoke from a prepared
script and apprised the employee’s that:
[F]or several years, the Union has been trying to unionize the
residential and light commercial heating and air-conditioning
business in and around Indianapolis. One of the ways they
have gone about this is by sending union members who are
professional organizers to get hired at nonunion companies.
The union organizers keep secret that they are also working
for the Union until after they are hired at the nonunion com-
pany. Once they get hired, then they go to work trying to un-
ionize the Company. If you don’t already know, I am very
sorry to have to tell you that the Union has sent two of its pro-
fessional full-time agents here to work as undercover organiz-
ers. The union organizers are Tom Duncan and Matt Davis.
If you do not want to become part of the Union’s losing re-
cord tell Tom Duncan and Matt Davis to get lost. Ask them if
the Union will guarantee you 40 hours of work a week and
guarantee that you will receive the Union’s pay rate. Ask
them if they will guarantee that we will not lose business
when our bids are more than our competitors. If the Union
cannot give you these kinds of guarantees, how can you trust
it with your future? Remember that even when the union
companies lay off employees or go out of business the union
organizers keep their jobs and keep getting paid. It is not their
future that is at risk. It’s yours.
On January 15, 1998, Curry called Duncan and Davis into
her office and met with each individual separately. She in-
formed both employees that due to work being slow they were
being laid off in accordance with seniority. Duncan said that
Davis and Jason Land should be laid off ahead of him as they
were hired after he started employment. Curry handed Duncan
a layoff slip to sign but he refused. Duncan asked Curry if he
could work out of the Bloomington office and Curry said, “no.”
Duncan then asked Curry about being placed on a callback list
and Curry said, “I don’t think so.”
Davis did sign the layoff slip that Curry provided but chal-
lenged Curry’s assertion that work was slow. Indeed, he told
Curry that he just started a new house construction job and was
working with two other employees.
Under the Wright Line analysis (251 NLRB 1083 (1980),
enfd. 662 F.2d 899 (1st Cir. 1981), cert denied 455 U.S. 989
(1982)), discussed above, the General Counsel must make a
prima facie showing sufficient to support the inference that
protected conduct was a “motivating factor” in the employer
decision. The burden of persuasion then shifts to the employer
to prove its affirmative defense that it would have taken the
same action even if the employee had not engaged in protected
activity.
For the following reasons, I find that the General Counsel
has made a strong showing that the Respondent was motivated
by antiunion considerations in laying off Duncan and Davis.
First, immediately after announcing their union affiliation on
November 13, 1997, in Curry’s office, the Respondent in-
structed them not to discuss the Union with other employees.
On December 8, 1997, Davis received an informal counseling
form from Curry that threatened additional counseling or possi-
bly termination if he continued to talk to employees on work-
time about the Union. On December 3 and 9, 1997, Dantzinger
prohibited Duncan and Davis from wearing their union hats and
threatened them with reprisals if they joined or supported the
Union. Lastly, on January 14, 1998, the day before the layoffs,
East specifically mentioned their names as professional union
organizers in the all-employee meeting held on that day.
Moreover, East encouraged his employees to tell Duncan and
Davis to get lost, if they were approached about the Union.
The Respondent defends the layoffs on the fact that work
was slow and Duncan and Davis were laid off in accordance
with seniority.
I find that the reasons advanced by Respondent are pretex-
tual and suggest a predetermined plan to create a reason to lay
off Duncan and Davis and rid the facility of the two leading
union activists. I base this finding on the fact that Respondent
engaged in 8(a)(1) conduct regarding both individuals and ef-
fectuated the layoffs 1 day after the all-employee meeting
wherein East announced the names of Duncan and Davis as
professional union organizers. Additionally, I reject the de-
fense that work was slow as ARS advertised for new employees
in newspaper ads dated December 6, 1997 (GC Exh. 19), and
January 25, 1998 (GC Exh. 16), a period of time both before
and shortly after the layoffs. Moreover, I fully credit Davis’
testimony that at the time of the layoff on January 15, 1998, he
had just commenced working on a new construction home
along with two other employees. Further evidence of pretext is
established by ARS Indianapolis hiring of at least six helpers
after the hire dates of Duncan and Davis. Those employees
remained employed after the layoff of Duncan and Davis on
January 15, 1998 (R. Exh. 20). While Curry testified that there
was little interchange or transfer of employees between ARS
Indianapolis and Columbus, she did not rebut the testimony of
Union Organizers Dick, Rogers, and Wheeler that their applica-
tions would be forwarded to Indianapolis as it was closer to
their residences. Nor did Curry rebut the testimony of Duncan
DIAL ONE HOOSIER HEATING & AIR CONDITIONING CO.
797
that in his interview with her on September 23, 1997, Curry
apprised him that he might be floated back and forth between
Columbus and Bloomington if work demands required it.
Thus, and particularly noting that interchange was contem-
plated between the two facilities, I find that the helpers hired at
ARS Indianapolis after Duncan and Davis should have been
laid off before them in accordance with seniority. Likewise, as
it concerns ARS Columbus, the record confirms that employee
Jason Land was hired the same day as Davis but after Duncan.
Thus, Davis and Land should have been the first two individu-
als selected for layoff according to Respondent’s defense.
Land informed Curry that he heard there might be a layoff and
therefore quit his employment on January 15, 1998. In regard
to employee Michael Martin who was hired as a helper on Oc-
tober 29, 1997, and was assigned to the Bloomington facility,
he was not laid off until February 2, 1998. Although Curry
testified that Martin was the only helper in Bloomington and
was not laid off on January 15, 1998, for that reason, I conclude
that Martin is carried on the ARS Columbus seniority list, is
junior to Duncan and Davis, and should have been laid off be-
fore them. I find that the reason Martin was not laid off earlier
is solely because he was not engaged in protected activities.
Lastly, I note that Respondent ARS hired 48 employees in
1998, many of whom were helpers, yet neither Duncan nor
Davis was contacted and offered any of these positions while
on layoff status.
Accordingly, for the reasons noted above, I find that Re-
spondent ARS laid off Duncan and Davis on January 15, 1998,
for their engaging in protected activities in violation of Section
8(a)(1) and (3) of the Act.
6. The Golden State successor issue33
The General Counsel alleges in paragraphs 2(o) and (p) of
the complaint that prior to the purchase of Respondent Dial
One and Respondent USA, Respondent ARS was put on notice
of the unfair labor practice charges filed against both employ-
ers. Accordingly, in paragraph 2(q) of the complaint, the Gen-
eral Counsel asserts that Respondent ARS has continued the
employing entities with notice of their potential liability to
remedy the alleged unfair labor practices.34
On October 12 and 13, 2000, the parties entered into a stipu-
lation of facts (Jt. Exh. 1). That stipulation provides that prior
to the purchase of Respondent Dial One and Respondent USA,
Respondent ARS was put on notice of the potential liability for
33 Golden State Bottling v. NLRB, 414 U.S. 168 (1973). The Su-
preme Court in Golden State held that a successor employer that ac-
quires and continues a business with knowledge that the predecessor
employer committed unfair labor practices may be held jointly and
severally liable, with the predecessor, to remedy the unlawful conduct.
34 On May 3, 2000, before the General Counsel rested its case, it
moved to amend the consolidated complaint to include the above-noted
paragraphs. I took the matter under advisement and requested that the
parties submit written submissions on the propriety of the proposed
amendment. After careful consideration of the submissions, I issued an
Order dated May 23, 2000, denying the General Counsel’s motion to
amend the complaint. Thereafter the General Counsel and the Charg-
ing Party filed a special appeal with the Board. By unpublished Order
dated September 14, 2000, the Board reversed my ruling and remanded
the matter to me for further proceedings.
their alleged failure to hire and consider for hire Charging Party
employment applicants and for other alleged unfair labor prac-
tices.
Liability under Golden State normally attaches only if the
successor acquires the predecessor’s business with the knowl-
edge that the predecessor has committed unfair labor practices.
In light of the parties stipulation, and particularly noting that
Respondent ARS purchased the assets of Respondent Dial One
and Respondent USA with knowledge of the unfair labor prac-
tices presently pending, I find that Respondent ARS is a Golden
State successor to Respondent Dial One and Respondent USA.
Accordingly, I conclude that Respondent ARS is jointly and
severally liable with Respondent Dial One and Respondent
USA for their unfair labor practices in violation of Section
8(a)(1) and (3) of the Act.
CONCLUSIONS OF LAW
1. The Respondents are employers engaged in commerce
within the meaning of Section 2(2), (6), and (7) of the Act.
2. The Union is a labor organization within the meaning of
Section 2(5) of the Act.
3. The union organizers are bona fide employees within the
meaning of Section 2(3) of the Act.
4. The Respondents violated Section 8(a)(1) of the Act by
engaging in the following conduct.
(a) By instructing its employees not to discuss the Union
with other employees.
(b) By instructing its employees not to talk about the Union
on the job.
(c) By prohibiting its employees from wearing union hats or
other union insignia at work.
(d) By discriminatorily instructing its employees to remove
their union hats.
(e) By threatening its employees with unspecified reprisals if
they discussed the subject of the Union with other employees.
5. The Respondents violated Section 8(a)(1) and (3) of the
Act by engaging in the following conduct.
(a) By refusing to hire or consider for hire the following ap-
plicants on the following dates:
Gabriel Brooking
April 3, 1995
Jason McKinney
April 3, 1995
Tyronne Moore
April 3, 1995
Aaron Dailey
May 4, 1995
James Santacroce Jr.
June 12, 1995
Aaron Young
June 16, 1995
Stephen M. Hill
September 26, 1995
Kenneth D. Walden
September 26, 1995
Ronald L. Cornwell
February 5, 1996
Brady Piercefield
February 26, 1996
George R. Sears
February 26, 1996
Robert Sharp
March 4, 1996
Don A. Campbell
March 25, 1996
Lloyd T. Campbell
March 25, 1996
Eric J. Edwards
March 25, 1996
Darlene J. Haemmerle
March 25, 1996
Kevin A. Hechinger
March 25, 1996
Keith A. Peacher
March 25, 1996
Ryan M. Striby
March 25, 1996
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
798
Frank J. Sullivan II
March 25, 1996
Thomas W. Akers II
March 26, 1996
Thomas R. Freeman
March 26, 1996
Craig A. Gruell
March 26, 1996
Steven J. Reintjes
March 26, 1996
Joseph Slinker Jr.
March 26, 1996
Gregory L. Wilson
August 5, 1996
Ryan O. Witham
August 5, 1996
Terry L. Netherton
October 22, 1996
Bryan C. Mirowski
October 22, 1996
Dean L. Broyles
October 22, 1996
Tony A. Eldridge
October 22, 1996
Kenneth R. Weimer
October 22, 1996
Lance D. Hale
November 14, 1996
Clifford E. Wright
November 14, 1996
William B. Shields
November 18, 1996
Stephen D. Shea
November 22, 1996
Larry W. Sharp
November 22, 1996
Michael R. Rohr
November 22, 1996
Spencer Irving III
March 28, 1997
Bruce Manley
March 28, 1997
James S. Snodgrass
March 28, 1997
Tony Turner
March 28, 1997
Timothy Williamson
March 28, 1997
James L. Wilson
March 28, 1997
Kevin Bireley
March 31, 1997
Jason W. Ellis
March 31, 1997
Eric Harris
March 31, 1997
Christopher H. Meyers
March 31, 1997
July 21, 1997
Charles W. Miller
March 31, 1997
Jason Wildrick
March 31, 1997
Brian Campbell
April 15, 1997
Kerry Bowling
April 28, 1997
Robert Gandy
April 28, 1997
M. John Maynard
June 20, 1997
Chris Carson
June 20, 1997
Mark Chittum
July 18, 1997
Tim Choate
July 18, 1997
Stony Miley
July 18, 1997
Cory Stein
July 18, 1997
Charles Baldwin
July 21, 1997
Monty Shoulders
July 21, 1997
Michael Crull
Sept. 24, 1997
October 31, 1997
December 8, 1997
Travis Dick
September 24, 1997
October 8, 1997
December 8, 1997
Jeffrey Higgins
September 29, 1997
December 8, 1997
Samuel D. Holland
September 29, 1997
December 8, 1997
Wm. Gary Rogers
October 21, 1997
October 29, 1997
Dennis Wheeler
October 21, 1997
October 29, 1997
Mark Moran
October 28, 1997
Daniel Steward
October 29, 1997
Charles Parsley
November 13, 1997
Steve Harris
June 11, 1998
William L. Hopkins
July 7, 1998
Bryan Jones
July 7, 1998
Kelley Boesken
July 9, 1998
Trent Todd
July 14, 1998
(b) By laying off Tom Duncan and Matt Davis on January
15, 1998.
6. The aforesaid unfair labor practices affect commerce
within the meaning of Section 2(6) and (7) of the Act.
7. The Respondent did not otherwise engage in any other
unfair labor practice alleged in the complaint in violation of the
Act.
REMEDY
Having found that the Respondents have engaged in certain
unfair labor practices, I find that they must be ordered to cease
and desist and to take certain affirmative action designed to
effectuate the policies of the Act.
Having found that the Respondents refused to hire or con-
sider for hire the individuals listed in the conclusions of law
section of the decision in violation of Section 8(a)(1) and (3) of
the Act, I shall recommend that the Respondents be ordered to
immediately offer these individuals instatement at rates paid to
the individuals hired by the Respondents for the positions to
which they applied or for which they would have been qualified
to perform or, if such positions no longer exist, to substantially
equivalent positions without prejudice to their seniority or any
other rights and privileges; and if necessary, terminating the
service of employees hired in their stead, and to make the
aforesaid individuals whole for wage and benefit losses they
may have suffered by virtue of the discrimination practiced
against them computed on a quarterly basis as prescribed in
F. W. Woolworth, Co., 90 NLRB 289 (1950), less any interim
earnings, with the amounts due and interest thereon computed
in accordance with New Horizons for the Retarded, 283 NLRB
1173 (1987).
Other considerations regarding the remedy and the specifics
of the relief granted the job applicants which the Respondents
refused to hire or consider for hire must wait until the compli-
ance stage of the proceeding, see Eldeco, Inc., 321 NLRB 857,
858 (1996).
Having found that Respondent ARS discriminatorily laid off
Tom Duncan and Matt Davis, I shall recommend that they be
ordered to immediately offer them full reinstatement, without
prejudice to their seniority or any other rights and privileges; if
necessary, terminating the service of employees hired in their
positions, and make them whole for any loss of earnings and
other benefits, computed on a quarterly basis from date of lay-
off to the date a proper offer of reinstatement is made, as pre-
scribed in F. W. Woolworth, Co., supra, less any interim earn-
ings, with the amounts due and interest thereon computed in
accordance with New Horizons for the Retarded, supra.
[Recommended Order omitted from publication.]