288 NLRB 556
Metropolitan Life Insurance Co.
556
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
Metropolitan Life Insurance Company and Local
888, United Food and Commercial Workers
International Union, AFL-CIO. Case 29-CA-
12462
April 20, 1988
DECISION AND ORDER
BY MEMBERS-JOHANSEN, BABSON, AND
CRACRAFT
On November 9, 1987, Administrative Law
Judge Raymond P. Green issued the attached deci-
sion. The General Counsel and the Respondent
filed exceptions and supporting briefs.
The National Labor Relations Board has delegat-
ed its authority in this proceeding to a three-
member panel.
The Board has considered the decision and the
record in light of the exceptions and briefs and has
decided to affirm the judge's rulings, findings,' and
conclusions2 and to adopt the recommended Order
as modified.3
ORDER
The National Labor Relations Board adopts the
recommended Order of the administrative law
judge as modified below and orders that the Re-
spondent, Metropolitan Life Insurance Company,
Staten Island, New York, its officers, agents, suc-
cessors, and assigns, shall take the action set forth
in the Order as modified.
1. Substitute the following for paragraph 2(a).
"(a) Offer Jean Santangelo immediate and full re-
instatement to her former job or, if that job no
longer exists, to a substantially equivalent position,
without prejudice to her seniority or other rights
and privileges, and make her whole for any loss of
earnings and other benefits she would have re-
ceived but for the discrimination against her in the
manner set forth in the remedy section of this deci-
sion."
The judge erroneously reported the citations to Our Way, Inc., 268
NLRB 394 (1983), and T.R.W. Bearings, 257 NLRB 442 (1981).
2 In adopting the judge's conclusion that the Respondent violated Sec.
8(a)(1) of the Act by instructing employees not to solicit for the Union
on company premises, Member Babson considers it unnecessary to pass
on the judge's finding that because the instruction was given in relation
to a conversation between employees at the coffee machine, it was in-
tended and understood to bar solicitation during employees' breaktmaes.
In Member Babson's view the instruction was overly broad regardless of
whether the coffee machine was located in the employees' work area or
break area.
3 The judge ordered that the Respondent make Jean Santangelo whole
for any loss of earnings she suffered as a result of the discrimination
against her but inadvertently failed to order that the Respondent make
her whole for any loss of benefits she may have suffered, including but
not limited to any medical expenses incurred by her or her family mem-
bers who would have been covered under the Respondent's medical in-
surance policies We shall modify the recommended Order accordingly.
2. Substitute the attached notice for that of the
administrative law judge.
APPENDIX
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
The National Labor Relations Board has found
that we violated the National Labor Relations Act
and has ordered us to post and abide by this notice.
Section 7 of the Act gives employees these rights.
To organize
To form, join, or assist any union
To bargain collectively through representa-
tives of their own choice
To act together for other mutual aid or pro-
tection
To choose not to engage in any of these
protected concerted activities.
WE WILL NOT discharge our employees because
they join or assist Local 888, United Food and
Commercial Workers International Union AFL-
CIO, or any other labor organization.
WE WILL NOT order or direct our employees not
to engage in union solicitation on our premises or
promulgate any rule to that effect.
WE WILL NOT interrogate our employees about
their union membership or activities.
WE WILL NOT in any like or related manner
interfere with, restrain, or coerce our employees in
the rights guaranteed them by Section 7 of the Act.
WE WILL offer reinstatement to Jean Santangelo
and make her whole for any loss of earnings and
other benefits she may have suffered because of
our discharge of her on May 9, 1986.
WE WILL remove from our files any reference to
our discharge of Jean Santangelo and notify her in
writing that this has been done and that the dis-
charge will not be used as a basis for any future
personnel action against her.
METROPOLITAN LIFE INSURANCE
COMPANY
Amy Krieger, Esq., for the General Counsel.
Clifford C. Ryan, Esq., for the Respondent.
Louis Peckman Esq. ( iladeck, Lewis, Elias & Engelhard),
for the Charging Party.
288 NLRB No. 69
METROPOLITAN LIFE INSURANCE CO.
557
DECISION
STATEMENT OF THE CASE
RAYMOND P. GREEN, Administrative Law Judge. This
case was heard by me on various days in April and July
1987. The charge was filed on 11 June 1986 and the
complaint was issued on 31 July 1986. In substance the
complaint alleges that: (1) about 16 December 1985 Re-
spondent by District Sales Manager Joseph DeVito, in-
structed employees to refrain from engaging in any union
activities at its Staten Island office; (2) about 20 March
1986 Respondent by DeVito threatened employees with
unspecified reprisals to induce them to refrain from en-
gaging in any activities on behalf of the Union; (3) about
10 April 1986 Respondent by Robert Pisarra, its sales
manager, interrogated employees and created the impres-
sion that their union activities were under surveillance;
and (4) on 9 May 1986 Respondent discharged its em-
ployee Jean Santangelo beacause of her activities on
behalf of the Union.
Based on the entire record in this case, including my
observation of the demeanor of the witnesses, and after
considering arguments of counsel, I make the following
FINDINGS OF FACT
I. JURISDICTION
The Respondent admits and I find that it is an employ-
er engaged in commerce within the meaning of Section
2(2), (6), and (7) of the Act. I also conclude that the
Union is a labor organization within the meaning of Sec-
tion 2(5) of the Act.
III. OPERATIVE FACTS
Jean Santangelo was hired as an insurance agent in
July 1972 and she has continuously worked in the Staple-
ton office that is located in Staten Island, New York.
Her job is to sell insurance and her productivity is meas-
ured by what are called first year commissions. In es-
sence a first year commission is the amount of commis-
sion an agent gets during the first year after a policy is
sold by the agent. (Agents continue to get smaller
amounts of commissions on the policies they sell after
the first year.)
By way of background, I note that the Union has
made an ongoing effort to organize employees of the
Company's sales offices. In the Brooklyn region, of
which the Stapleton office is a part, 11 of 22 offices have
been unionized.
On 14 January 1985 Joseph DeVito, the district sales
manager, wrote a memorandum regarding Santangelo to
Alexander Schachter, the regional sales manager. This
read:
The above named Representative has performed
below my expectations or the Company's. Mrs. San-
tangelo started with Metropolitan in 1972 her FYC
for 1984 was 6772 on 58 policies placed. Her first
year lapse rate is 18.49 and a persistency of 73%.
More than 50% of her business came from P&L,
which she has a loss ratio of 300%, highest in the
District. I have advised her to stop writing Proper-
ty and Liability.
The following Representatives had less FYC in
1984 than Mrs. Santangelo.
FYC
Michael DeFillippo- new Sales Rep. started in
5817
mid 1984
Salvatore Vaglica-
on disability 5 months in
5553
1984
Richard McNeil-
I am also requesting notice
5200
for him on a separate letter
Dennis Torricelli-
will be retiring April 1985
3877
Eva Strulowitz-2852 on leave of absence for 6
months in 1984
Mark Furman-889
new Rep. started Nov. 1984
This is the second year that Jean Santangelo has
not been able to produce over 7000 FYC. I respect-
fully request that the Region take the necessary
steps to put Sales Representative Santangelo on
formal notice.
Please advise if additional information is needed.
I note that by July 1987, Santangelo would have
become eligible for reduced pension benefits under the
Company's plan based on 15 years of continuous service
and that the fact that she would, at that time, be 55 years
old. Robert Pisarra, Santangelo's direct supervisor, testi-
fied that as far back as 1984 she had told him that she
intended to retire as soon as possible; that she was tired
of the business.
On 12 February 1985 DeVito again wrote to
Schachter as follows:
This letter supplements my letter to you on Janu-
ary 14, 1985 in which I requested the Regional
office to take the necessary steps to put Sales Rep-
resentative Santangelo on formal notice.
Sales Representative Santangelo has had Quarter-
ly meetings to review her productivity and has been
involved in a Training To Improve Productivity
Class which I personally conducted. To date no im-
provement has been seen.
To my knowledge there have been no health or
personal problems to cause this lack of production.
On 11 March 1985 Santangelo was put on notice (i.e.,
probation). The letter from Schachter read:
You have been in the Company's service since
July 24, 1972. At the time of your appointment it
was made clear to you that the most important
phase of your operations would be the sale of insur-
ance to the public.
Since that time you have been given substantial
training in that direction with the hope and expecta-
tion that you would acquire the necessary skills and
knowledge to meet your selling responsibilities.
District Manager DeVito has already directed
your attention to the fact that your sales accom-
plishments to date have been very unsatisfactory,
558
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
and that there appears to be little prospect of future
improvement. In accordance with his recommenda-
tion, with which we are in agreement, we wish to
inform you that unless there is a substantial im-
provement in your sales accomplishments during
the next three months, we shall be compelled to
consider termination of your employment.
We sincerely hope that you will realize the gravi-
ty of the situation and that during this period of
time you will demonstrate, by bringing about the
necessary improvement, that you possess the ability
and desire to succeed as an Insurance Underwriter.
According to Santangelo she first became involved in
union activity after being placed on probation. Thus, she
testified that she went to a union meeting for the first
time on 6 June 1985 with 9 or 10 other employees. She
states that after this meeting she talked to her fellow em-
ployees about joining the Union and solicited union
cards from at least two employees.
Michael Obler, a former employee, credibly testified
that shortly after the aforementioned meeting, he was ap-
proached by DeVito who asked if there had been a
union meeting. Obler also testified that a few days later,
Supervisor Pisarra asked him why he wanted a union.
Obler states that he replied, "because of job security."
Employee William Breggren testified that he and San-
tangelo were the employees who distributed union au-
thorization cards. He also testified that sometime in 1985
DeVito called him into his office and in the presence of
Sales Manager Vaglia, told him that the Company did
not need or want a union. According to Breggren,
DeVito told him that he should desist'from approaching
other people about the Union. This was, according to
Breggren, the first of two conversations he had with
DeVito regarding union solicitation.
On 7 August 1985 DeVito wrote to Schachter regard-
ing Santangelo as follows:
The above named Sales Representative has been
on probation since 3/18/85. For the period begin-
ning this date her activity is as follows: 7 applica-
tions submitted for $1470 F.Y.C. and 9 applications
placed for $2689 F.Y.C.
/ do see some improvement in Jean's activity and
she does give me some indication that she wants to
continue her career with Metropolitan. Her activity
and participation in the business has increased.
I do recommend at this time that her employ-
ment be continued, but monitored monthly to make
sure that her progress continues.
On 8 August Schachter wrote to Joseph J. Guiffre, a
senior vice president for the eastern territory, as follows:
The attached file recommends the continuance of
the above named sales representative. Mrs. Santan-
gelo was placed on official Company notice in
March, 1985.
1 No unfair labor practice allegations were made concerning the two
conversations reported by Obler, presumably because they occurred out-
side the 10(b) period.
During the 13 week notice period she wrote 7
policies for $1,470 of first year commissions and
placed 9 policies for $2,689 of first year commis-
sions. Her overall placings as of July 29, 1985 are
$4,514. District Sales Manager DeVito has recom-
mened the continuance of Mrs. Santangelo as he has
seen improvement in her activity and productivity.
In view of the above information, I concur with
his recommendation with the understanding that if
her sales production does not continue to improve,
she may be terminated without the benefit of a fur-
ther notice period.
On 3 September Schachter wrote to DeVito as fol-
lows:
This will reply to your letter of August 7, 1985,
which recommended that Mrs. Santangelo's em-
ployment with Metropolitan be continued.
I have no objection at this time to continue Mrs.
Santangelo's employment, however, with the under-
standing that if no substantial improvement is con-
tinued, she would he terminated without benefit of
a further notice period.
Please discuss this with Mrs. Santangelo and
place a memorandum of record of your discussion
in Mrs. Santangelo's file and forward a copy to my
office. It is also important that you continue to
monitor Mrs. Santangelo's production advising my
office accordingly.
Thereafter in September Santangelo was told that she
was taken off probation. According to DeVito, he told
her that, although she was off probation, she could, in
the future, be discharged if her production was too low.
It appears that the second meeting held between the
Union and employees at the Stapelton office occurred on
20 March 1986. 2 This was attended by, among others,
Santangelo and Breggren. Santangelo's supervisor, Pi-
sarra, concedes that she told him of her attendance at
this meeting. He asserts, however, that he did not relay
this information to DeVito.
According to Breggren a couple of days after the 20
March meeting, he was approached by DeVito who told
him not to bother news sales representatives about the
Union; that they were not interested, and did' not need it.
He states that DeVito reminded him that DeVito had
told him before to desist from approaching his sales rep-
resentatives.
Devito testified that he had a conversation with Breg-
gren about soliciting other employ'ees sometime in late
1985 or early 1986. He states that on one occasion he
came out of his office and saw Breggren talking to Ira
Gutman at the coffee machine. DeVito asserts that as he
approached, Breggren walked away, whereupon DeVito
asked Gutman if there was a problem. Gutman replied
that he did not want any problems, that his productivity
was low, and that Breggren had spoken to him about a
2 'Breggren testified that he signed a union card at this meeting. In cor-
roboration of the date, Breggren's signed union card was received in evi-
dence. This card was dated 20 March 1986.
METROPOLITAN LIFE INSURANCE CO.
559
union meeting. According to DeVito, he then called
Breggren to his office where he told him that any talk
about a union should not be done during working hours
on the premises.
On 31 March 1986 DeVito wrote to Schachter as fol-
lows:
On 3/18/85 Mrs. Santangelo was put on proba-
tion due to poor performance, she showed during
this period of time a desire to increase her produc-
tivity and continue her career.
I recommend[ed] at that time that she be taken
off probation and in your 9/3/85 letter you agreed.
Mrs. Santangelo's performance again has gone
below Company FYC goals. For the last 4 quarters
she has placed $8013 F.Y.C. as of 3/17/86. During
the last 13 weeks she has written $3000 in F.Y.C.
In view of this performance I recommend Mrs.
Santangelo be terminated.
On 2 April, Schachter wrote to Guiffre about Santan-
gelo as follows:
I have attached for your review a file recom-
mending the termination of the above named sales
representative for her unsatisfactory sales perform-
ance.
Mrs. Sanatangelo Was placed on official Compa-
ny notice in March of 1985, and her continuance
was recommended in August, 1985. At that time,
the District Sales Manager advised the sales repre-
sentative that since there had been some improve-
ment in her performance, her employment would be
continued. He also advised her that if improvement
did not continue, she would be terminated without
the benefit of a further notice.
The sales representative completed 1985 with a
total of $8,734 of first year commissions. As of Feb-
ruary, on the company's low producer report, she is
the second lowest producer, with $8,131 of first
year commissions. The lowest producer, Mr.
McNeil, had been recommended for termination,
but is presently out on disability.
As of March 24, 1986, the sales representative has
placed only 8 policies for $2,096 of first year com-
missions. Her in mill bound business is 2 applica-
tions for $676 of first year commissions.
As there are known health or personal problems
inhibiting this sales representative's performance, I
am in agreement with District Sales Manager DeVi-
to's recommendation to terminate Ms. Santangelo's
employment.
From 1 to 9 or 10 April, Santangelo was on vacation.
She credibly testified that on her return to the office Pi-
sarra, at their weekly meeting, said, "You're not starting
with the Union again, are you?" According to Santan-
gelo she said, "You know I went to two meetings," to
which Pisarra nodded his head.
On 9 May Santangelo was told by Devito that she was
being discharged for low production.
Contemporaneously with events at the Stapleton office
described above, the Union was engaged in organizing
efforts at a number of the Company's other New York
area offices. Thus, from 31 March through 15 July 1986
the Union filed five representation petitions. Although it
is not contended that the Company violated the Act
during these other organizational campaigns, the Compa-
ny did respond with a campaign of its own to convince
employees to vote against union representation.
Discussion
The evidence establishes that DeVito, the district sales
manager, did tell employee William Breggren not to so-
licit other employees about the Union. According to
Breggren, this occurred on two occasions, once at some
unspecified time in 1985 and the other around 20 March
1986.
DeVito asserts that there was only one such conversa-
tion that occurred in December 1985 or January 1986.
The Respondent argues in its brief that the entire trans-
action therefore probably occurred outside the Act's 6-
month statute of limitations set forth in Section 10(b).
The Company also asserts that even if the event falls
within the 10(b) period, DeVito's statement was not vio-
lative of the Act.
Although Breggren's testimony about when the first of
the alleged conversations with DeVito occurred is exces-
sively indeterminate, there is little doubt in my mind that
the second was around 20 March 1986, a date well'
within the 10(b) period. In this regard the testimony
shows that the conversation was precipitated when Breg-
gren asked employee Ira Gutman to go to a union meet-
ing.3 As I am convinced that a union meeting was in fact
held on 20 March (confirmed by the date on the union
card signed by Breggren), I am equally convinced that
the conversation between DeVito and Breggren oc-
curred near that date.
The only significant difference between Breggren and
DeVito concerning their respective versions of the con-
versation is that in the former's view, DeVito simply said
to stop bothering new sales representatives about a
union, whereas DeVito claims that he told Breggren not
to solicit for the Union on company premises during
working hours.4
Based on the record I would conclude that DeVito's
statement to Breggren about 20 March was violative of
the Act even if I credited DeVito's version of it.5
In Our Way, Inc., 268 NLRB 394 (1983), the Board, in
a case discussing no-solicitation rules, overruled T.R. W
Bearings, 257 NLRB 442 (1981), and returned to the doc-
trines enunciated in Esse.T International, 211 NLRB 749
(1974). It stated, inter alia, at 394-395.
Although the Board did not initially distinguish be-
tween rules using "working time" and rules using
3 Gutman places this in 1986.
4 In neither version is there evidence to support the allegation in the
complaint that about 20 Match 1986 DeVito threatened employees with
unspecified reprisals to induce them to refrain from engaging in union ac-
tivities. As there was no other evidence to support such an allegation, I
recommend that it be dismissed.
5 Based on the entire record mcluding demeanor considerations, I
would tend to credit Breggren's more unadorned version of the conversa-
tion.
560
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
"working hours," in Essex International, 211 NLRB
749 (1974), the Board made clear that rules using
"working hours" are presumptively invalid because
that term connotes periods from the beginning to
the end of work shifts, periods that include the em-
ployees' own time. The Board also held, in contrast,
that rules using "working time" are presumptively
valid because that term connotes periods when em-
ployees are performing actual job duties, periods
which do not include the employees' own time such
as lunch and break periods.
Therefore even assuming that I credit DeVito's testi-
mony, the rationale of Our Way, Inc. would, it seems to
me, compel' the conclusion that the Respondent violated
the Act by directing its employees not to engage in
union solicitation on company premises during working
hours. Moreover, as the instruction by DeVito was given
in relation to a conversation between Breggren and
Gutman at the coffee machine, it seems to me that the
directive was intended and understood to bar solicitation
during employee's breaktimes. See Marian Lewis, Inc.,
270 NLRB 432 (1984).
Regarding the allegation concerning Santangelo's dis-
charge, it must be noted that she initially was put on
"Notice" (i.e., probation) in 1985 because of her low,
sales record. In fact no contention is or could be made
that this action by the Company was motivated by her
union activities because at that time neither she nor
anyone else in the Stapleton office had engaged in union
activities. The issue here is whether her subsequent dis-
charge in May 1986, after having been taken off proba-
tion (in September 1985), was because of her resumed
low productivity or because of her activities on behalf of
Local 888, United Food and Commercial Workers
Union, AFL-CIO. In the circumstances of this case the
resolution of this issue will depend on the allocation of
the respective burdens of proof set forth in Wright Line,
251 NLRB 1083 (1980), enfd. 622 F.2d 899 (1st Cir.
1981), cert. denied 495 U.S. 989 (1982); and NLRB v.
Transportation Management Co., 462 U.S. 393 (1983).
Santangelo did not begin to participate in any union
activity until June 1985, after she had been placed on
probation. She thereafter was taken off probation in Sep-
tember 1985 because her sales, as measured by her first
year commissions (FYCs) had gone up somewhat.
Santangelo next attended a union meeting on 20
March 1986. As noted above, it was around this time
that DeVito instructed Breggren not to engage in union
solicitation on company premises. There also is evidence
that the Company became aware of Santangelo's in-
volvement with the Union about this same time. Thus,
Pisarra, Santangelo's direct supervisor, states that she
told him of her attendance at the union meeting.
On 31 March DeVito made a written recommendation
to Schachter that Santangelo be fired. This was agreed
to by Schachter on 2 April and became effective on 9
May 1986.
Given the timing of DeVito's recommendation to dis-
charge Santangelo (31 March) in relation to her attend-
ance at the union meeting on 20 March, this leads to a
strong suspicion that the two events are connected.
When one couples this timing with the evidence showing
contemporaneous company knowledge of Santangelo's
union activity plus evidence of an unlawful no-solicita-
tion directive by DeVito, this leads me to conclude that
the General Counsel has made out a prima facie case that
Santangelo's discharge was motivated by discriminatory
reasons.
Having concluded that the General Counsel has ful-
filled her burden of making out a prima facie case con-
cerning Santangelo's discharge, the burden then shifts to
the Company to prove by preponderance of the evidence
that it would have discharged her absent her union activ-
ity. Wright Line, supra; Transportation Management,
supra. This, in my opinion, the Respondent has failed to
do so.
Based on the documentary evidence, it is clear that
had Santangelo's sales performance continued at her
postprobation rate, she would not have met the Compa-
ny's goal of $12,000 first year commissions for 1986.
There also was testimony to the effect that, in the past,
there have been sales agents who, after having been put
on probation, left the Company either voluntarily or by
way of discharge.6
Given the size of the Company, plus the testimony of
the witnesses in this case, I can only assume that there
have been a fairly sizeable number of sales agents who,
over the years, have been placed on probation for low
sales production. 7 Yet the Company did not produce any
hard evidence (by way of business records) to show that
persons in similar situations as Santangelo have been dis-
charged. Indeed, to the extent that records were pro-
duced for the Stapleton office, 8 they indicated that an-
other employee with a very similar record as Santange-
,
lo's was not discharged.
In March 1985 Santangelo and Richard McNeil, also
from the Stapelton office, were put on notice based on
their low 1984 production. Their respective FYCs were
$5772 and $6590. 9 As noted above, Santangelo was taken
off probation in September 1985. In McNeil's case, he
apparently went on disability leave and has not resumed
work at the Company.
At the end of 1985 Santangelo had FYCs of $8734.
During the same period Ira Gutman had FYCs of $8261
and Timothy Foley had FYCs of $8370. In early 1986
both Gutman and Foley were put on notice." As of the
"The testimony of Pisarra indicated that an agent, particularly a new
agent, who has FYCs at Santangelo's level, simply cannot support him-
self or herself. This is, in fact, the reason that Ira Gutman resigned after
he had been placed on probation.
Agents with many years of experience can, however, manage to get by
with low FYCs if they have accumulated a backlog of yearly commis-
sions from policies sold in the past.
7 Testimony of past probations was given by Pisarra, Breggren, and
Provenzano. The latter testified about his experience dealing with proba-
tions at various unionized offices in New York. However, all of the testi-
mony was very vague and generalized
8 Such records were subpoenaed by the General Counsel.
9 Several other agents in this office had even lower sales records but
were not put on notice. There were, however, extenuating circumstances
in each instance.
" Ira Gutman was a relatively new sales agent having been hired on 1
March 1984 Foley, on the other hand, had been hired in September
1971. His tenure was therefore similar to Santangelo's.
METROPOLITAN LIFE INSURANCE CO.
561
week ending 31 March 1986 (when DeVito recommend-
ed Santangelo's discharge), her FYCs from the beginning
of the year to date were $2946, Gutman's were $2450,
and Foley's were $2375. At the end of 1986 the FYCs
for Gutman and Foley respectively were $8926 and
$9435. Both figures were far short of the Company's
goal for 1986 of $12,000.
Subsequently Gutman resigned in January 1987 be-
cause he was not earning enough money to support him-
self. By 23 March 1987 Foley's FYCs were $2220 which,
projected on a yearly basis, would have been about
$9000. (The figures through 23 March 1987 were at least
figures offered into evidence.) At the hearing on 3 April
1987 DeVito asserted that Foley would be discharged in
the near future. When the hearing resumed on 20 July
1987, however, the Respondent stated that Foley was
still employed and offered no explanation or evidence to
show that this performance had improved.
In this case, although there was generalized testimony
to the effect that sales agents have in the past been put
on notice and have subsequently been discharged for low
sales, the Company has not produced specific documen-
tary evidence (presumably in its possession) concerning
the details of such cases either in the Stapelton office or
anywhere else for that matter. Therefore it is my opinion
that the Company has not shown that its discharge of
Santangelo was consistent with its own prior practices
and procedures. In fact, to the extent that documentary
evidence was made available to me, this tends to show
that at least one other employee, Foley, with a similar
sales record as Santangelo, was retained, whereas she
was discharged.
The complaint also alleges that about 10 April 1986
the Company, by Robert Pisarra, interrogated employees
and created the impression that their union activities
were being kept under surveillance. Those allegations are
based on the credible testimony of Santangelo who
stated that on 9 or 10 April Pisarra, at their regular
weekly meeting said, "You're not starting with the
Union again, are you?" According to Santangelo, when
she replied that he knew she had attended two meetings,
he nodded his head in agreement.
Based on the above I shall conclude that Pisarra's
question to Santangelo does amount to unlawful interro-
gation in violation of Section 8(a)(1) of the Act especial-
ly as it came on the heels of DeVito's unlawful directive
to Breggren not to engage in union solicitation. H.S.M.
Machine Works, 284 NLRB 1482 (1987). On the other
hand I do not conclude that Pisarra's nodding response
to Santangelo's statement to him that she had gone to
two union meetings can be reasonably construed as an
indication that the Company was spying on its employ-
ees' union activities. I therefore shall recommend that the
allegation concerning the "impression of surveillance" be
dismissed. Cf. Carride Foodland, 238 NLRB 568, 569
(1978); South Shore Hospital, 229 NLRB 363 (1977).
CONCLUSIONS OF LAW
1. The Respondent is an employer engaged in com-
merce within the meaning of Section 2(2), (6), and (7) of
the Act.
2. The Union is a labor organization within the mean-
ing of Section 2(5) of the Act.
3. By directing employees not to solicit for the Union
on company premises, the Respondent has violated Sec-
tion 8(a)(1) of the Act.
4. By interrogating employees concerning their activi-
ties or interest in the Union, the Respondent has violated
Section 8(a)(1) of the Act.
5. By discharging Jean Santangelo because of her
membership in and/or activities on behalf of the Union,
the Respondent has violated Section 8(a)(1) and (3) of
the Act.
6. The aforesaid unfair labor practices affect commerce
within the meaning of Section 2(6) and (7) of the Act.
7. Except to the extent heretofore found, the other al-
legations of the complaint are dismissed.
THE REMEDY
Having found that Respondent has engaged in certain
unfair labor practices, I shall recommend that it cease
and desist therefrom and take certain affirmative action
necessary to effectuate the policies of the Act.
It having been found that Respondent discriminatorily
discharged Jean Santangelo, I shall recommend that Re-
spondent offer her immediate and full reinstatement to
her former or substantially equivalent position, without
prejudice to seniority or other rights and privileges, and
make her whole for any loss of earnings she may have
suffered by reason of the discrimination against her by
payment of a sum of money equal to that which she
would have normally earned from the date of her dis-
charge, less net earnings, during the period. All backpay
provided shall be computed with interest on a quarterly
basis, in the manner described by the Board in F. W.
Woolworth Co., 90 NLRB 289 (1950), and with interest
thereon computed in the manner and amount prescribed
in New Horizons for the Retarded, 283 NLRB 1173
(1987)." See also Isis Plumbing Co., 138 NLRB 716
(1962).
Additionally, in accordance with Sterling Sugars, Inc.,
261 NLRB 472 (1982), I shall recommend that Respond-
ent remove from its files any reference to the discharge
of Santangelo and to notify her in writing that this has
been done and that evidence of same will not be used as
a basis for future personnel actions against her.
On these findings of fact and conclusions of law and
on the entire record, I issue the following recommend-
ed"
" In accordance with our decision in New Horizons for the Retarded,
283 NLRB 1173 (1987), Interest on and after January 1, 1987, shall be
computed at the "short-term Federal rate" for the underpayment of taxes
as set out in the 1986 amendment to 26 U S C § 6621 Interest on
amounts accrued pnor to January 1, 1987 (the effective date of the 1986
amendment to 26 U.S.C. § 6621), shall be computed m accordance with
Florida Steel Corp, 231 NLRB 651 (1977).
12 If no exceptions are filed as provided by Sec. 102.46 of the Board's
Rules and Regulations, the findings, conclusions, and recommended
Order shall, as provided m Sec 102 48 of the Rules, be adopted by the
Board and all objections to them shall be deemed waived for all pur-
poses
562
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
ORDER
The Respondent, Metropolitan Life Insurance Compa-
ny, Staten Island, New York, its officer, agents, succes-
sors, and assigns, shall
1. Cease and desist from
(a) Discharging employees because of their member-
ship in or activities on behalf of Local 888, United Food
and Commercial Workers Union, AFL-CIO or any
other labor organization.
(b) Ordering or directing employees not to engage in
union solicitation on company premises or otherwise pro-
mulgating rules to that effect.
(c) Interrogating employees about their union activi-
ties.
(d) In any like or related manner interfering with, re-
straining, or coercing employees in the exercise of the
rights guaranteed them by Section 7 of the Act.
2. Take the following affirmative action necessary to
effectuate the policies of the Act.
(a) Offer Jean Santangelo immediate and full reinstate-
ment to her former job or, if that job no longer exists, to
a substantially equivalent position, without prejudice to
her seniority or other rights and privileges and make her
whole for any loss of earnings she may have suffered in
the manner ser forth in the remedy section of this deci-
sion.
(b) Remove from its files any references to the dis-
charge of Santangelo and notify her in writing that this
has been done and that evidence of the discharge will
not be used as a basis for any future personnel actions
against her.
(c) Preserve and, on request, make available to the
Board or its agents for examination and copying, all pay-
roll records, social security payment records, timecards,
personnel records and reports, and all other records nec-
essary to analyze the amount of backpay due under the
terms of this Order.
(d) Post at its office copies of the attached notice
marked "Appendix." 13 Copies of the notice, on forms
provided by the Regional Director for Region 29, after
being signed by the Respondent's authorized representa-
tive, shall be posted by the Respondent immediately
upon receipt and maintained for 60 consecutive days in
conspicuous places including all places where notices to
employees are customarily posted. Reasonable steps shall
be taken by the Respondent to ensure that the notices
are not altered, defaced, or covered by any other materi-
al.
(e) Notify the Regional Director in writing within 20
days from the date of this Order what steps the Re-
spondent has taken to comply.
is If this Order is enforced by a judgment of a United States court of
appeals, the words in the notice reading "Posted by Order of the Nation-
al Labor Relations Board" shall read "Posted Pursuant to a Judgment of
the United States Court of Appeals Enforcing an Order of the National
Labor Relations Board."