289 NLRB 524
Maid In New York, Inc.
524
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
Maid In New York, Inc. and Local 32B-32J, Serv-
ice Employers International Union, AFL-CIO.
Case 2-CA-21817
June 30, 1988
DECISION AND ORDER
BY CHAIRMAN STEPHENS AND MEMBERS
JOHANSEN AND BABSON
On October 27, 1987, Administrative Law Judge
D. Barry Morris issued the attached decision. The
General Counsel filed exceptions and a supporting
brief.
The National Labor Relations Board has delegat-
ed its authority in this proceeding to a three-
member panel.
The Board has considered the decision and the
record in light of the exceptions and brief and has
decided to affirm the judge's rulings, findings,' and
conclusions2
and to adopt the recommended
Order.
ORDER
The recommended Order of the administrative
law judge is adopted and the complaint is dis-
missed.
' The General Counsel has excepted to some of the judge's credibility
findings. The Board's established policy is not to overrule an administra-
tive law judge's credibility resolutions unless the clear preponderance of
all the relevant evidence convinces us that they are incorrect . Standard
Dry Wall Products, 91 NLRB 544 (1950), enfd. 188 F 2d 362 (3d Cir.
1951) We have carefully examined the record and find no basis for re-
versing the findings
In adopting the judge's dismissal, we note that the judge implicitly
credited Considine rather than the employees concerning what they were
told about the Respondent's hiring procedure We also note that both em-
ployees' testimony indicates they were applying for work only at the
Whitney Museum
2 The judge inaccurately characterized the complaint as alleging a re-
fusal by the Respondent to hire the employees rather than a refusal to
consider them for employment at the Whitney Museum . Based on the
credited facts as found by the judge, however, we conclude that the
complaint was properly dismissed because the alleged discnminatees, for
lawful reasons, would not have been considered for hiring at the Whitney
without having first demonstrated their ability at another location
Alice Joyce Garfield, Esq., for the General Counsel.
Thomas E. Durkin, Esq., of Newark, New Jersey, for the
Respondent.
E. David Hyland, of New York, New York, for the
Charging Party.
DECISION
STATEMENT OF THE CASE
D. BARRY MORRIS, Administrative Law Judge. This
case was heard before me in New York City on 6, 7, and
8 April 1987. On a charge filed on 5 August 1986,' a
' All dates refer to 1986 unless otherwise specified
complaint was issued on 19 September, alleging that
Maid In New York, Inc. (Respondent) violated Section
8(a)(3) and (1) of the National Labor Relations Act, (the
Act). The complaint alleged that Respondent refused to
hire three individuals because they were members of
Local 32B-32J, Service Employees International Union,
AFL-CIO (the Union). Respondent filed an answer de-
nying the commission of the alleged unfair labor prac-
tices.
The parties were given full opportunity to participate,
produce evidence, examine and cross-examine witnesses,
argue orally, and file briefs . Briefs were filed by the
General Counsel and by the Respondent.
On the entire record of the case, including my obser-
vation of the demeanor of the witnesses , I make the fol-
lowing
FINDINGS OF FACT
1. JURISDICTION
Respondent, a New York corporation with an office
and place of business in New York City, is engaged in
the business of providing cleaning services to commercial
customers. Respondent admits and I find that it is an em-
ployer engaged in commerce within the meaning of Sec-
tion 2(2), (6), and (7) of the Act. In addition, Respondent
admits and I find that the Union is a labor organization
within the meaning of Section 2(5) of the Act.
II. THE ALLEGED UNFAIR LABOR PRACTICES
A. The Facts
1. Background
Prior to July 1986 the maintenance contract for clean-
ing services for the Whitney Museum, located in New
York City, was held by Allied Maintenance Corporation.
John Murray, operations officer of the Whitney Museum,
testified that the museum decided to change contractors
because Respondent was prepared to perform the serv-
ices for a lower price. Murray also testified that the
Allied crew was too small for the amount of work neces-
sary and that certain jobs were not being done. Accord-
ingly, the decision was made by the museum to award
the contract to Respondent. Robert Dellacona, president
of Respondent, testified that prior to the award of the
contract he inspected the museum's premises and noticed
that certain areas of the museum were not cleaned prop-
erly. Respondent began working at the museum on 4
August.
2. Hyland's employment with Respondent
E. David Hyland, who appeared to me to be a credi-
ble witness, testified that in mid to late July he was ad-
vised by Vernon Sampson, chairman of the Union's Dis-
trict 5, that Allied was about to lose the contract with
the Whitney Museum. Hyland decided to embark on a
course of trying to obtain employment with Respondent.
Accordingly, on Friday, 25 July, he telephoned Re-
spondent to inquire about the possibility of applying for
a job. Hyland testified that he was told he would "have
289 NLRB No. 66
MAID IN NEW YORK
525
to come down on . . . a Monday at 2:30. That was the
time apparently when typically interviews were held."
As instructed, Hyland appeared at Respondent's offices
the following Monday, 28 July at 2:30 p.m. Hyland met
with Dellacona and with Robert Considine, Dellacona's
assistant, and was told to return the next day. On 29
July, as instructed, Hyland came back to Respondent's
offices. He and three or four other employees were ad-
dressed by Dellacona who "began to talk about the new
job that had been acquired and how he was going to
schedule work at the museum." Dellacona, however, did
not mention the name of the museum. Hyland was as-
signed a job, not at the museum, and was told by Della-
cona "he was going to put me on a job to see if I could
clean."
On 30 July Hyland telephoned Dellacona and told him
that he was unable to work that day. Hyland was then
assigned to a different job, where he worked the follow-
ing day. On 4 August Hyland appeared at Respondent's
offices to pick up cleaning supplies . At that time Hyland
told Dellacona that he had signed a pledge card for the
Union. Dellacona replied, "We have nothing to do with
that and that we are trying to resist the Union." Hyland
then reported to the job he was assigned and at 8 p.m.
that day he walked off the job. The following morning
Hyland telephoned Dellacona to tell him that he was re-
signing his position with Respondent. Dellacona asked,
"What's all this I hear about you talking about the Union
with employees." Hyland replied that he was a repre-
sentative of the Union in its contract department and that
he "wanted to fmd out how Maid in New York oper-
ates."
Hyland testified that after his initial telephone conver-
sation with Respondent on 5 July he advised Sampson of
the conversation and that he planned to go to Respond-
ent's offices the following Monday for an interview and
to fill out an application. After Hyland returned from his
interview on 28 July, he had another conversation with
Sampson. Hyland testified that Sampson told him that
two employees had been taken to Respondent's offices
by two of the Union's business agents. Subsequently,
Kevin McCulloch, assistant to the president of the
Union, instructed Hyland to prepare a mailgram to be
sent to Respondent. On 31 July the Union sent a mail-
gram to Respondent that stated, in part, "the Union
wishes to file unconditional application for employment"
on behalf of Diaz, Choute, and Penago.
3. Visits to Respondent's offices by Choute and
Penago
Dellacona testified that he considered the Whitney
Museum as a good account to have obtained and that he
wanted to impress the museum with the type of services
his company was performing. Consequently, he decided
that he would not assign any new employees to work at
the museum. He testified that he would not place "new
hires" at the Whitney because "it was too important to
take the chance." He further testified that sometime
during July several of the former employees of Allied
came to Respondent's offices seeking employment.
Edwin Feliciano, a union business agent, accompanied
them and it was made clear that they wanted to work
exclusively at the Whitney Museum. Dellacona testified
that Considine told the individuals that Respondent was
not hiring any new employees to work at the Whitney.
Dellacona explained:
Particularly in this case because at that particular
time for my company to get an account like the
Whitney Museum was a big deal. There were not
many accounts with that monthly billing at that
time on my roster. It was supremely important to
me to impress them favorably. So under no condi-
tion would I let someone
I had absolutely no
knowledge of come in and go to a place like that.
Dellacona testified that after he received the mailgram
dated 31 July from the Union he instructed Considine to
advise the Union that the individuals were welcome to
make an appointment for an interview at the standard
time of Monday, 2:30 p.m. Considine testified that he
telephoned Sampson that same day. Sampson told Consi-
dine that he was representing the men who were em-
ployed at the Whitney and that he wanted Considine "to
also employ those people at the Whitney Museum." Con-
sidine replied that Sampson "could have the men call to
make an appointment, to come in and fill out applica-
tions."
Considine testified that a day or two after receipt of
the mailgram, Feliciano came to Respondent's offices to-
gether with one of the former employees of Allied,
Sergio Penago. Feliciano requested to fill out an applica-
tion for Penago's employment at the Whitney Museum.
Considine replied that Respondent was not hiring anyone
for the Whitney, and that "he could have the workers in-
volved call to make an appointment to come in the fol-
lowing Monday afternoon . . . to fill out an application,
which was our standard procedure." Considine also testi-
fied that Feliciano returned to Respondent's offices in
September, together with another former Allied employ-
ee, Adolph Choute. Feliciano told Considine, "We're
here to apply for employment at the Whitney Museum."
Considine replied, "I'm still not accepting applications
for employment at the Whitney Museum . . . if you'd
like you may have Mr. Choute call back and make an
appointment for an interview on Monday afternoon."
Choute and Penago also testified. They both appeared
to be credible witnesses. Choute testified that sometime
after 1 September he went with Feliciano to Respond-
ent's offices. He testified that Feliciano did all the talking
and told Respondent's representative that "Mr. Choute
used to work at the Whitney Museum. You . . . took
over that location, therefore you have to hire Mr.
Choute at that location." Respondent's representative re-
plied, "We don't have any opening right now." When
Feliciano asked for an application to fill out for Choute,
the representative replied, "We don't give any applica-
tion without an appointment." Penago testified that he
went with Feliciano to Respondent's offices during the
last week of July. He stated that Feliciano told Respond-
ent's representative that Penago worked at the Whitney
Museum and that he was going to fill out an application
"to work there again," to which the representative re-
plied "there was no work." Penago further testified that
526
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
never filled out an employment application for Respond-
ent. In addition, Penago stated that Feliciano told him
that Respondent was supposed to hire him with the same
salary and the same benefits that he enjoyed while work-
ing for Allied and at the same location.
Feliciano did not appear to have a good recollection
of the events. Although he testified that he went to Re-
spondent's offices with Choute on 31 July, his affidavit
stated the date of the visit to be 17 July. I credit
Choute's testimony that he was on vacation during
August, and when he returned he went with Feliciano to
Respondent's offices after 1 September. Feliciano also
testified that he went to Respondent's offices with
Penago on 1 August. He spoke to Considine each time
and Considine said that no positions were available. Feli-
ciano testified that Considine did not tell him about the
Monday procedure for job interviews. When asked what
Considine told him about new hires for the Whitney
Museum, Feliciano conceded, "He told me that there
[were not] any new hires, only that they were trying to
place their own personnel at the present time ." Feliciano
further stated that after 1 August he never called Re-
spondent to fmd out if there were any openings nor did
he follow up the matter in any way.
B. Discussion and Conclusions
Based on the above, I find that around the last week
of July Penago went to Respondent's offices accompa-
nied by Feliciano. Feliciano spoke to Considine and re-
quested that Penago be employed to work at the Whit-
ney Museum . Considine told Feliciano that Respondent
was not hiring employees to work at the Whitney. This
was consistent with Dellacona's credited testimony that
because the Whitney account was so important he
wanted to assign only those employees whose work he
"had an opportunity to review," and that, accordingly,
no "new hires" were being assigned to work at the
museum.
Considine informed Feliciano that Penago
could call to make an appointment for a Monday after-
noon interview. This was Respondent's standard proce-
dure for interviewing applicants, which the record shows
was followed in most instances. Indeed, when Hyland,
the Union's own employee, appeared at Respondent's of-
fices on Friday, 25 July, he was told to return the fol-
lowing Monday afternoon for an interview .
Penago
never called to arrange a subsequent interview.
On 31 July the Union sent Respondent a mailgram that
stated, in part, "the Union wishes to file unconditional
application for employment" on behalf of Diaz, Choute,
and Penago. On receipt of the mailgram Considine called
the Union's office and spoke to Sampson. I credit Consi-
dine's testimony that Sampson stated during the conver-
sation that he wanted Respondent to employ the individ-
uals at the Whitney Museum. Considine replied that he
was not hiring people to work at the Whitney and that
Sampson could have the men call to make appointments
and come in to Respondent's offices for interviews and
to fill out applications. About a month later, sometime
after 1 September, Feliciano returned to Respondent's of-
fices with Choute. Feliciano again stated that he was
there to apply for employment for Choute at the Whit-
ney Museum . Considine replied that he was still not ac-
cepting applications for employment at the Whitney and
again suggested that the individual could call and make
an appointment for an interview on Monday afternoon.
With respect to Diaz, the complaint alleges that on or
about 22 July he applied or employment with Respond-
ent and was not hired. The record does not support a
finding that Diaz applied for employment on 22 July or
at any other time. The record shows that Diaz has been
working for the Whitney Museum as a mechanic since
sometime in July. The complaint also alleges that Choute
unsuccessfully applied for employment on 22 and 31 July
and that Penago similarly unsuccessfully applied for em-
ployment on 22 July and on 1 August. The record does
not support findings that either Choute or Penago ap-
plied for employment on 22 July. The record does show,
however, that Penago came to Respondent's
offices
during the last week of July and that Choute came to
Respondent's offices sometime after 1 September.
I find that Respondent did not refuse to hire Choute
and Penago because they were union members. When
they came to Respondent's offices, Feliciano asked on
their behalf that they be employed at the Whitney
Museum. Feliciano was told that no new hires were
being assigned to the Whitney. However, if the two indi-
viduals wished to apply for other cleaning jobs with Re-
spondent, they were to call and make an appointment for
a Monday afternoon interview . This was in accordance
with
Respondent's general procedure for conducting
interviews. Choute and Penago did not comply with that
procedure.
On 31 July the Union sent a mailgram to Respondent
stating that it wishes to file "unconditional application
for employment" on behalf of the individuals. As of 31
July the record shows only Penago to have come to Re-
spondent's offices and at that time Feliciano requested
that Penago be employed to work at the Whitney. Al-
though Hyland, who prepared the mailgram, testified
that he was not aware of any prior conditions having
been placed, it is possible to construe the mailgram as an
attempt to eliminate the condition that Penago be consid-
ered for employment only at the Whitney. However,
during the conversation between Considine and Samp-
son, which took place after Respondent had received the
mailgram, Sampson reiterated the request that the indi-
viduals be employed at the Whitney Museum. That the
Union continued to adhere to its position that the indi-
viduals be employed only at the Whitney is buttressed by
the fact that a month later , when Choute appeared at Re-
spondent's offices, Feliciano again requested that Choute
be hired to work at the Whitney Museum.
I find that Respondent refused to hire the individuals
in question because they requested to work specifically
at the Whitney Museum and Respondent was not hiring
new employees for work at that location. In addition, the
individuals
never arranged for
Monday interviews,
which the record shows is Respondent's standard time
for interviewing new applicants for employment. Ac-
cordingly, the allegations are dismissed.
MAID IN NEW YORK
CONCLUSIONS OF LAW
1. Respondent is an employer engaged in commerce
within the meaning of Section 2(2), (6), and (7) of the
Act.
2. The Union is a labor organization within the mean-
ing of Section 2(5) of the Act.
3. Respondent has not engaged in the unfair labor
practices alleged in the complaint.
527
On these findings of fact and conclusions of law and
on the entire record, I issue the following recommend-
ed2
ORDER
The complaint is dismissed.
2 If no exceptions are filed as provided by Sec. 102.46 of the Board's
Rules and Regulations, the findings, conclusions, and recommended
Order shall, as provided in Sec. 102.48 of the Rules, be adopted by the
Board and all objections to them shall be deemed waived for all pur-
Poses