356 NLRB 483
United States Postal Service
POSTAL SERVICE
483
U.S. Postal Service and National Postal Mailhandlers’
Union, Local 313, NPMHU. Case 24–CA–10805
January 5, 2011
DECISION AND ORDER
BY CHAIRMAN LIEBMAN AND MEMBERS PEARCE
AND HAYES
On August 5, 2008, Administrative Law Judge Mi-
chael A. Rosas issued the attached decision. The Re-
spondent filed exceptions and a supporting brief, the
General Counsel filed an answering brief, and the Re-
spondent filed a reply brief.
The National Labor Relations Board has delegated its
authority in this proceeding to a three-member panel.
The Board has considered the decision and the record
in light of the exceptions and briefs and has decided to
affirm the judge’s rulings, findings,1 and conclusions and
to adopt the recommended Order as modified and set
forth in full below.2
The judge found that the Respondent violated Section
8(a)(5) and (1) of the Act by failing and refusing to fur-
nish the Union with the prehiring test scores and final
ratings of 22 bargaining unit employees hired in 2007.
On exception, the Respondent contends that it was de-
nied due process because the complaint alleges that the
Respondent unlawfully refused to furnish the scores and
ratings of all 8000-plus applicants in 2007, not merely
the 22 whom the Respondent hired that year. Additional-
ly, the Respondent argues that it did not furnish the re-
quested information because it had substantial concerns
about the applicants’ confidentiality interests. For the
reasons set forth below, we reject the Respondent’s ar-
guments and adopt the judge’s finding of a violation.
I. FACTS
The Respondent employs mail handlers, approximately
70 percent of whom are veterans of the armed forces. To
1 The Respondent has excepted to some of the judge’s credibility
findings. The Board’s established policy is not to overrule an adminis-
trative law judge’s credibility resolutions unless the clear preponder-
ance of all the relevant evidence convinces us that they are incorrect.
Standard Dry Wall Products, 91 NLRB 544 (1950), enfd. 188 F.2d 362
(3d Cir. 1951). We have carefully examined the record and find no
basis for reversing the findings.
2 We shall modify the judge’s recommended Order to include the
appropriate remedial language for the violation found, and to provide
for posting of the notice in accord with J. Picini Flooring, 356 NLRB
11 (2010). For the reasons stated in his dissenting opinion in J. Picini
Flooring, Member Hayes would not require electronic distribution of
the notice. We shall also delete par. 2(b) of the judge’s recommended
Order because a general bargaining order is not warranted to remedy
this information request violation. See H & R Industrial Services, 351
NLRB 1222, 1222 fn. 3 (2007). Finally, we shall substitute a new
notice to conform to the language set forth in the Order as modified.
apply for work as a mail handler at the Respondent’s
facilities, applicants must first take “Test 473,” which
measures the applicants’ aptitude, skills and abilities, as
well as personal characteristics and experience relevant
to the position.
Test 473 is a four-part multiple-choice test. Part A re-
quires applicants to compare two lists of addresses for
discrepancies. Part B requires them to provide specified
information on a blank postal form, or identify where on
a form to place specified information. In part C, appli-
cants are asked to categorize information, first using a
coding guide and then without the coding guide, based
on memory. In part D, applicants answer questions
about their personal characteristics and experience. For
example, applicants are asked to gauge the extent to
which they agree with the statement, “You do not like
having your work interrupted.”
Passing scores on Test 473 range from 70 to 100
points. Once the test is scored, applicants may receive an
additional 5 to 10 points based on their veterans’ prefer-
ence. An applicant’s final rating is the sum of her test
score and her veterans’ preference points. Once this final
rating is determined, applicants are placed on the Re-
spondent’s hiring register by rank. The register contains
the applicant’s name, date of birth, standing, exam date,
veterans’ points, basic score, and the final rating. Once
applicants are hired, they are given an enter-on-duty
(EOD) date, which reflects their first day of work and
which is later used to compute seniority. Finally, upon
hire, the employees’ names are removed from the hiring
register and placed on the Respondent’s hiring work-
sheet. In 2007, more than 8000 applicants appeared on
the hiring register, from which the Respondent hired 22.
The applicant information package for Test 473 con-
tains a “Privacy Act Statement,” informing applicants
that providing certain personal information on their an-
swer sheets is voluntary and may only be disclosed for
specified reasons, including “as required by the National
Labor Relations Act.” This personal information en-
compasses certain data contained on the hiring register,
including an applicant’s name, date of birth, exam date,
and veterans’ preference (including corresponding
points). The Test 473 answer sheet contains similar lan-
guage, stating that information provided by applicants
may be disclosed “to labor organizations as required by
law.” Additionally, the Respondent maintains a “Guide
to Privacy and the Freedom of Information Act,” which
is available to the public and which expressly provides
that recruiting, examination, and placement records, in-
cluding records related to “test scores,” may, as a stand-
ard routine use, be disclosed to a labor organization “[a]s
required by law . . . when needed by that organization to
356 NLRB No. 75
DECISION OF THE NATIONAL LABOR RELATIONS BOARD
484
perform its duties as the collective bargaining representa-
tive of Postal Service employees.” Consistent with that
privacy guide, there is no evidence that the Respondent
assured applicants or employees that their test scores
would not be disclosed to the Union.
Article 12 of a collective-bargaining agreement be-
tween the Respondent and the Union, effective from
2006 to 2011, provides that the parties shall “continue
relative seniority standing properly established under
past principles, rules and instructions,” and authorizes
unit employees to request correction of their seniority
standing.
On July 2, 2007,3 Union President Julio Figueroa
emailed the Respondent’s human resources specialist,
Carlos Perez, requesting “the register listing for those
candidates qualified for hiring,” and specifying that
“[t]he listing should include the veteran employees as
well as non-veterans and their position in the roster.”
Figueroa sent this request because several bargaining
unit employees, who were veterans of the armed forces,
had raised concerns that several nonveterans had been
hired before them, even though the veterans had applied
much earlier than the nonveterans. On July 17 and 26,
Figueroa emailed Perez reiterating his information re-
quest. Human Resources Manager Carol Rubenstein
responded on July 26, stating that Labor Relations Man-
ager Keith Reid would followup on Figueroa’s request.
In August, Figueroa and Union Vice President Miguel
Pazo de Jesus met with Reid in his office. Figueroa re-
minded Reid of the outstanding information request, and
explained that he had received complaints from veteran
employees that nonveterans had been given preferential
hiring treatment.
By letter dated October 18, Respondent’s labor rela-
tions manager, Juan Delgado, informed Figueroa that the
information request was extensive and encompassed con-
fidential information. He added that the request was be-
ing processed, and that Figueroa would be informed
when all of the documents were available. Having re-
ceived no further response, on November 15, the Union
filed an unfair labor practice charge alleging that the Re-
spondent failed and refused to furnish the Union with the
information requested on July 2. The charge described
the requested information as “the listing for those candi-
dates qualified for hiring, including veteran employees
and non veterans, and their positions in the roster.”
On December 17, the Respondent’s legal representa-
tive, Leslie Rowe, informed Figueroa by email that the
2007 hiring register information relating to the appli-
cants’ scores would be redacted unless he obtained the
3 All dates are in 2007, unless stated otherwise.
applicants’ consent to release them. Figueroa emailed
Rowe a few hours later, insisting that the Respondent
furnish the information in unredacted form or explain its
legal basis for refusing to do so. By letter dated Decem-
ber 19, Delgado informed Figueroa that the information
would be available for review in Delgado’s office or that,
alternatively, Delgado could mail him a copy. On De-
cember 20, Rowe sent Figueroa an email stating that the
Respondent was willing to provide the Union with a
copy of the 2007 hiring register, but with the basic and
final scores redacted as “a way to satisfy your request
without compromising the privacy of the test takers.”
The next day, Figueroa reviewed the 2007 hiring regis-
ter in Delgado’s office with the scores redacted. Imme-
diately thereafter, Figueroa emailed Rowe stating that
this information did not satisfy the information request,
in part because it did not indicate the applicants’ veter-
ans’ preference.4 The Respondent’s law department sub-
sequently sent the Union a copy of the 2007 hiring regis-
ter, but with applicants’ basic scores and final ratings
redacted.
On January 30, 2008,5 Figueroa submitted a followup
information request for the “Caribbean District Hiring
Registers including the scores of all the candidates (vet-
eran and nonveteran) for the year of 2007,” along with
the individuals’ names, veterans’ status, final rating, and
eligibility position on the register. Reid responded the
same day, inquiring as to the relevance of the followup
request, noting that many individuals on the 2007 regis-
ter were applicants and not unit employees. Reid also
asked Figueroa to explain why he sought the names of
any individuals known to have been “harmed.” Also that
day, the Union filed an amended charge alleging that the
Respondent refused to furnish the Union with “the basic
scores and final ratings of the Mailhandler candidates in
the Caribbean District registry from January of 2007 to
January of 2008.” Additionally, Figueroa responded to
Reid that the information previously provided was in-
complete, and that he had amended the Union’s unfair
labor practice charges as described above.
On February 1, Figueroa wrote Reid and Rowe repeat-
ing the January 30 information request. By email dated
February 4, Rowe responded and asked Figueroa whether
he was requesting new information. That same day, Reid
also responded and explained that he was attempting to
assess relevance as to who may have been injured and
the Union’s right to represent their interests. There was
no further communication between the parties.
4 Figueroa further complained to Rowe that the information was in-
complete, because it failed to provide the test scores or the “other in-
formation requested by the Union.”
5 All dates hereafter are 2008, unless otherwise indicated.
POSTAL SERVICE
485
On February 29, the General Counsel issued a com-
plaint alleging that, on or about January 30, the Union
requested “among other things, the basic test scores and
final ratings of all prospective candidates for mailhandler
positions in Respondent’s Caribbean District Registry for
calendar year 2007” and that the Respondent violated
Section 8(a)(5) and (1) of the Act by failing and refusing
to furnish that requested information.
II. THE JUDGE’S DECISION
The judge first found that the test scores of applicants
who were not hired by the Respondent involved matters
outside the bargaining unit, and were thus not relevant to
the Union’s bargaining duties.6 However, the judge fur-
ther found that, during the hearing, the Union made clear
that its information request specifically included the test
scores of the 22 mail handlers hired off the 2007 hiring
register. The judge explained that this information was
necessary for the calculation and verification of seniority
for the existing employees, and thus was presumptively
relevant to the Union’s role as the bargaining representa-
tive. In addition, the judge rejected the Respondent’s
argument that the test scores and final ratings of the 22
employees were confidential, distinguishing Detroit Edi-
son Co. v. NLRB, 440 U.S. 301 (1979), in which the Su-
preme Court found a legitimate and substantial confiden-
tiality interest in the scores of certain job applicants who
had failed a psychological aptitude test. The judge found
that, unlike Detroit Edison, the scores at issue here were
of applicants who passed the test and were hired into the
positions for which they applied.
The Respondent excepts, reasserting its arguments to
the judge, and additionally contending that it was denied
due process because the judge found a violation not al-
leged in the complaint. As explained below, we find that
these exceptions lack merit.
III. ANALYSIS
A. Due Process
“Due process requires that a respondent have notice of
the allegations against it so that it may present an appro-
priate defense.” KenMor Electric Co., 355 NLRB 1038,
1043 (2010); Earthgrains Co., 351 NLRB 733, 735
(2007). Typically, such notice is furnished by the allega-
tions set forth in the complaint. KenMor Electric, supra.
However, the Board will also consider any representa-
tions made by the General Counsel concerning the theory
of the allegation. See, e.g., Iron Workers Local 118
(Pittsburgh Des Moines Steel), 257 NLRB 564, 565–566
(1981), enfd. 720 F.2d 1031 (9th Cir. 1983). “The pre-
cise procedural protections of due process vary, depend-
6 There are no exceptions to this finding.
ing on the circumstances, because due process is a flexi-
ble concept unrestricted by any bright-line rules.” Sun-
shine Piping, Inc., 351 NLRB 1371, 1378 (2007).
The Respondent argues that it was denied due process
because it had not been placed on notice that its alleged
refusal to provide information related to the 22 success-
ful applicants, as distinguished from the thousands of
unsuccessful applicants. This argument is without merit
because the factual assertion upon which it is predicat-
ed—that the Respondent had no notice of an alleged vio-
lation involving information concerning the 22 success-
ful applicants—is plainly incorrect.
The complaint alleges that the Respondent violated
Section 8(a)(5) and (1) of the Act by failing and refusing
to furnish the Union with the information requested on
January 30, including “among other things, the basic test
scores and final ratings of all prospective candidates for
mailhandler positions . . . for calendar year 2007.” That
complaint allegation encompasses all 8000-plus appli-
cants in 2007, including the 22 successful applicants who
were hired by the Respondent into the Caribbean District
that year. Thus, the Respondent misreads the complaint,
and unreasonably so, when it asserts that the complaint
covers only unsuccessful applicants and not the 22 suc-
cessful applicants who were hired into the bargaining
unit.
Further, the circumstances demonstrate that the Re-
spondent was on notice that it was alleged to have specif-
ically withheld the scores and ratings of the 22 employ-
ees hired in 2007. In its initial request, dated July 2,
2007, the Union specified that “[t]he listing should in-
clude the veteran employees.” (Emphasis added.) In
August 2007, the Union reiterated its request and ex-
plained to the Respondent that veteran employees had
complained that nonveterans had been given preferential
hiring treatment over them. Later, in its November 15,
2007 unfair labor practice charge, the Union described
the requested information as “the listing for those candi-
dates qualified for hiring, including veteran employees
and non veterans, and their positions in the roster.”
(Emphasis added.) Additionally, in its followup request
of January 30, 2008, the Union specified that it sought
the information of “all the candidates . . . for the year of
2007,” which, as explained above, includes the 22 suc-
cessful applicants hired in 2007.7 Finally, at the hearing,
7 Thus, the record contradicts the Respondent’s assertion that the
Union first requested the scores and ratings of the 22 employees at the
unfair labor practice hearing. Indeed, Manager Reid’s January 30,
2008 email, in which he indicated that many individuals on the register
were not employees, suggests that the Respondent understood that the
Union’s request included the 22 successful applicants/employees.
Reid’s January 30 and February 4, 2008 emails, where he questioned
Figueroa about which individuals were “harmed” and “injured,” also
DECISION OF THE NATIONAL LABOR RELATIONS BOARD
486
counsel for the General Counsel represented that the
scores and ratings of the 22 successful applicants hired in
2007 were at issue.8 These facts lead inescapably to the
conclusion that the Respondent understood that the
scores and ratings of the 22 employees, as well as the
other candidates, were at issue. Consequently, we reject
the Respondent’s due process argument.
The Respondent has also not shown that it suffered any
prejudice as a result of the circumstances here. It has not
demonstrated how it would have altered its trial strategy
had the complaint included a separate, but unnecessary,
allegation that the Respondent violated the Act by failing
to produce the test scores and final ratings of the 22 suc-
cessful applicants. Indeed, on brief, the only defense the
Respondent pursues is its confidentiality argument,
which the parties fully litigated at the hearing. Moreo-
ver, had the Respondent genuinely questioned the scope
of the complaint before the hearing, it could have filed
motions to strike or for a more definite statement. Had
the Respondent felt prejudiced by the General Counsel’s
representation during the hearing that the scores and final
ratings of the 22 successful applicants were at issue, it
could have filed a motion for continuance. The Re-
spondent, however, did not take advantage of these pro-
cedural options. This overall lack of prejudice further
supports rejecting the Respondent’s due process argu-
ment.
suggest that the Respondent continued to understand that the Union’s
request concerned veteran employees’ complaints of unfair hiring.
8 The record contains the following colloquy between the judge and
counsel for the General Counsel:
JUDGE ROSAS: Okay. You know what? Let me hear it from
you. What’s, what’s the General Counsel and Charging Party’s
position with respect to the relevance or the justification for the
information that was being sought?
MR. ORTIZ: Your Honor, the information sought by the Un-
ion is relevant based on—
JUDGE ROSAS: Relevant to who? Relevant with respect to
whom?
MR. ORTIZ: To the veterans who may have been discriminat-
ed [sic].
JUDGE ROSAS: That were not employed or that were em-
ployed and a member of the bargaining unit?
MR. ORTIZ: May not have been employed in their turn or
may have been selected to a different to which they could may be
hired to get a higher position [sic].
JUDGE ROSAS: You’re referring to people who are members
of the bargaining unit?
MR. ORTIZ: I’m referring to applicants.
JUDGE ROSAS: Who would not be in the bargaining unit?
MR. ORTIZ: As an applicant, they would not be in the bar-
gaining unit.
JUDGE ROSAS: Right, right. And are you also referring to
bargaining unit member[s]?
MR. ORTIZ: Exactly
[Emphasis added.]
B. Merits of the Information-Request Allegation
It is well established that, as part of its obligation to
bargain in good faith, an employer must, upon request,
furnish a union with information that is relevant and nec-
essary for it to perform its statutory duties. NLRB v. Ac-
me Industrial Co., 385 U.S. 432 (1967). The Board ap-
plies a broad, discovery-type standard for determining
relevance. See, e.g., Mid-Continent Concrete, 336
NLRB 258, 258 (2001), enfd. 308 F.3d 859 (8th Cir.
2002). The test scores and final ratings of the 22 bar-
gaining unit employees hired in 2007, as well as their
names, veterans’ status, and standing on the hiring regis-
ter are clearly relevant to the Union’s statutory duty to
police the collective-bargaining agreement. Article 12 of
that agreement, which governs seniority, incorporates by
reference the Respondent’s practice of basing seniority
on an employee’s enter-on-duty (EOD) date, which, in
turn, is directly affected by his test score, veterans’ sta-
tus, final rating, and standing on the hiring register. In-
deed, the Respondent essentially concedes the relevance
of the information in its brief, stating that “[a]n existing
employee who believed his EOD date should have pre-
ceded that of another employee because he had taken
Test 473 on or before the other employee and had the
same or higher final rating than that employee but was
hired after him is authorized under Article 12 to request a
correction of his seniority standing.” 9
We also agree with the judge, although for a more lim-
ited reason, that the Respondent failed to establish its
confidentiality defense. A party asserting a confidentiali-
ty defense must prove a legitimate and substantial confi-
dentiality interest in the information withheld. Pennsyl-
vania Power Co., 301 NLRB 1104, 1105 (1991). Confi-
dential information is limited to a few general categories
that would reveal, contrary to promises or reasonable
expectations, highly personal information. Detroit
Newspaper Agency, 317 NLRB 1071, 1073 (1995). Such
confidential information may include “individual medi-
cal records or psychological test results; that which
would reveal substantial proprietary information, such as
trade secrets; that which could reasonably be expected to
lead to harassment or retaliation, such as the identity of
witnesses; and that which is traditionally privileged, such
as memoranda prepared for pending lawsuits.” Id. Ad-
9 We find it unnecessary to pass on whether the requested infor-
mation was, as the judge found, presumptively relevant to the Union’s
statutory duties. Even assuming it was not, the Union demonstrated its
relevance to policing the seniority clause. Moreover, Union President
Figueroa explained that relevance to Reid during their meeting in Au-
gust 2007 and in greater detail at the hearing. See H & R Industrial
Services, 351 NLRB 1222, 1224 (2007) (union’s reasons for requesting
information that is not presumptively relevant may be communicated at
the unfair labor practice hearing).
POSTAL SERVICE
487
ditionally, the party asserting the confidentiality defense
may not simply refuse to furnish the requested infor-
mation, but must raise its confidentiality concerns in a
timely manner and seek an accommodation from the oth-
er party. Id. at 1072.
We find that the Respondent has failed to establish the
existence of a legitimate and substantial confidentiality
interest. The Respondent bases this defense solely on the
argument that applicants (including those who became
employees) would be sensitive to disclosure of their test
results. Regardless of any such sensitivity, the record
shows that applicants had no legitimate expectation that
their test results would remain confidential. Rather, giv-
en the circumstances, they reasonably should have un-
derstood that disclosure could occur for various reasons,
including proceedings before the Board. Both the Test
473 information package and answer sheets explicitly
state that if applicants choose to provide personal infor-
mation, including veterans’ points, the Respondent may
disclose that information to a labor organization or Fed-
eral government agencies, such as the Board. Consistent
with those statements, the Respondent’s privacy guide
specifically provides that examination and placement
records, the very information in dispute here, may be
disclosed to a labor organization as required by law.
There is no evidence that the Respondent made any con-
trary promises of confidentiality about test scores. Given
all these factors, applicants would reasonably understand
that disclosure would extend to all portions of their ex-
ams, including test results and final ratings. There is no
record evidence that any applicant contested the scope or
meaning of any of this disclosure language. Applicants
who proceeded to furnish their personal information and
complete the exam thus had no legitimate confidentiality
interest in test results they knew were subject to disclo-
sure to labor organizations. As the basis for the Re-
spondent’s confidentiality arguments fails, we according-
ly reject its defense.
Contrary to the Respondent’s argument, Detroit Edi-
son, supra, does not support a contrary result. In that
case, the Supreme Court held that the employer had a
legitimate and substantial confidentiality interest in the
test scores of named applicants who took a psychological
aptitude test. The employer in that case “administered
the tests to applicants with the express commitment that
each applicant’s test score would remain confidential.”
Id. at 306. The Court described that commitment as a
“promise of confidentiality to the examinees.” Id. at 317.
Here, in contrast, the Respondent made no such promise.
To the contrary, the Respondent expressly informed ap-
plicants about the possibility of disclosure to labor organ-
izations in the information packet, on the answer sheet,
and through its guide to privacy and the Freedom of In-
formation Act, which is made available to the public.
For the reasons above, we adopt the judge’s finding
that the Respondent violated Section 8(a)(5) and (1) of
the Act by refusing to furnish the Union with the infor-
mation it requested on January 30, 2008, regarding the
22 employees hired in 2007, including their test scores,
veterans’ preference, final ratings, and register stand-
ing.10
ORDER
The Respondent, U.S. Postal Service, San Juan, Puerto
Rico, its officers, agents, successors, and assigns, shall
1. Cease and desist from
(a) Failing and refusing to furnish the National Postal
Mailhandlers’ Union, Local 313, NPMHU (the Union)
with requested information that is relevant and necessary
to its role as the exclusive collective-bargaining repre-
sentative of the employees in the appropriate unit speci-
fied in the collective-bargaining agreement between the
Respondent and the Union, which agreement is effective
through November 20, 2011.
(b) In any like or related manner interfering with, re-
straining, or coercing employees in the exercise of rights
guaranteed them by Section 7 of the Act.
2. Take the following affirmative action necessary to
effectuate the policies of the Act.
(a) Furnish the Union with the information requested
on January 30, 2008, regarding the 22 bargaining unit
employees hired into the Caribbean District during 2007,
including their basic test scores and final ratings.
(b) Within 14 days after service by the Region, post
at its San Juan, Puerto Rico facilities copies of the at-
tached notice marked “Appendix.”11 Copies of the no-
tice, on forms provided by the Regional Director for Re-
gion 24, after being signed by the Respondent’s author-
ized representative, shall be posted by the Respondent
and maintained for 60 days in conspicuous places includ-
ing all places were notices to employees are customarily
posted. In addition to physical posting of paper notices,
notices shall be distributed electronically, such as by
email, posting on an intranet or internet site, and/or other
electronic means, if the Respondent customarily com-
10 In a footnote in its brief in support of exceptions, the Respondent
asserts that previous iterations of the hiring register are unavailable, but
offers no record support for that assertion. The Respondent bears the
burden of proving that requested information does not exist, and it did
not prove that past versions of the hiring register are unavailable. Sa-
maritan Medical Center, 319 NLRB 392, 398 (1995).
11 If this Order is enforced by a judgment of a United States court of
appeals, the words in the notice reading “Posted by Order of the Na-
tional Labor Relations Board” shall read “Posted Pursuant to a Judg-
ment of the United States Court of Appeals Enforcing an Order of the
National Labor Relations Board.”
DECISION OF THE NATIONAL LABOR RELATIONS BOARD
488
municates with its employees by such means. Reasona-
ble steps shall be taken by the Respondent to ensure that
the notices are not altered, defaced, or covered by any
other material. In the event that, during the pendency of
these proceedings, the Respondent has gone out of busi-
ness or closed the facilities involved in these proceed-
ings, the Respondent shall duplicate and mail, at its own
expense, a copy of the notice to all current employees
and former employees employed by the Respondent in
the position of mailhandler at its San Juan facilities since
January 30, 2008.
APPENDIX
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
The National Labor Relations Board has found that we vio-
lated Federal labor law and has ordered us to post and obey
this notice.
FEDERAL LAW GIVES YOU THE RIGHT TO
Form, join, or assist a union
Choose representatives to bargain with us on
your behalf
Act together with other employees for your bene-
fit and protection
Choose not to engage in any of these protected
activities.
WE WILL NOT fail and refuse to furnish National Postal
Mailhandlers’ Union, Local 313, NPMHU (the Union)
with requested information that is relevant and necessary
to its role as the exclusive collective-bargaining repre-
sentative of employees in the unit specified in our collec-
tive-bargaining agreement with the Union, which is ef-
fective through November 20, 2011.
WE WILL NOT in any like or related manner interfere
with, restrain, or coerce our employees in the exercise of
the rights listed above.
WE WILL furnish the Union with the information re-
quested on January 30, 2008, regarding the 22 bargaining
unit employees hired into the Caribbean District during
2007, including their basic test scores and final ratings.
U.S. POSTAL SERVICE
Jose Luis Ortiz, Esq., for the General Counsel.
Peter Gallaudet, Esq., of New York, New York, for the Re-
spondent.
Julio A. Figueroa, of San Juan, Puerto Rico, for the Charging
Party.
DECISION
STATEMENT OF THE CASE
MICHAEL A. ROSAS, Administrative Law Judge. This case
was tried in San Juan, Puerto Rico, on April 22, 2008. The
charge was filed November 15, 2007, by the National Postal
Mailhandler’s Union, Local 313 (the Union).1 The complaint,
issued February 29, 2008, alleges that the United States Postal
Service (the Respondent) violated Section 8(a)(5) and (1) of the
National Labor Relations Act (the Act) by failing and refusing
to provide the Union with the test scores and final ratings of all
prospective candidates for mail handler positions in the Re-
spondent’s Caribbean District Registry for 2007. On March 14,
2008, the Respondent answered the complaint, admitted its
refusal to provide the information, but asserted that: (1) such
refusal was lawful because the information sought was not
necessary or relevant to the Union’s performance of its duties
as the exclusive bargaining agent of the unit; (2) the test scores
sought were confidential in nature; (3) the Respondent partially
responded to the request by releasing nonconfidential infor-
mation and engaged in discussions attempting to arrive at a
compromise solution.
On the entire record, including my observation of the de-
meanor of the witnesses, and after considering the briefs filed
by the General Counsel and the Respondent, I make the follow-
ing
FINDINGS OF FACT
I. JURISDICTION
The National Labor Relations Board (the Board) has juris-
diction over this matter by virtue of section 1209 of the Postal
Reorganization Act. The Union is a labor organization within
the meaning of Section 2(5) of the Act.
II. ALLEGED UNFAIR LABOR PRACTICES
A. The Parties
The Union is the exclusive bargaining agent for mail han-
dlers in the Caribbean District, which includes the Common-
wealth of Puerto Rico (the bargaining unit). Most of the ap-
proximately 250 mail handlers in the Caribbean District are
located at its main distribution facility in San Juan, Puerto Rico
(the San Juan Post Office). Approximately 70 percent of the
mail handlers are veterans of the United States Armed Forces.
Julio Figueroa is president of the Union. Miguel Pazo de Jesus
is vice president.
The Respondent’s personnel involved in this controversy are
the following: Carlos Perez, a human resources specialist; Sil-
via Feliciano, a labor relations specialist; Carol Rubenstein, a
human resources manager; Priscilla Maney,2 a district manager;
Keith Reid and Juan Delgado, labor relations managers; and
Leslie Rowe, a legal representative.3
1 All dates are in 2007, unless otherwise indicated.
2 Stipulated fact 5 refers to a “Priscilla Manning” but the joint exhib-
its indicate that her name is actually “Patricia Maney.”
3 Stipulated facts 1–8; Tr. 66–67.
POSTAL SERVICE
489
B. The Collective-Bargaining Agreement
The term of the Union’s current collective-bargaining
agreement with the Respondent is November 21, 2006, to No-
vember 20, 2011.4 It contains several provisions relevant to
this controversy. Article 3 gives the Respondent “the exclusive
right, subject to the provisions of this Agreement and consistent
with applicable laws and regulations” to hire employees for
positions within its organization.
Once hired, an employee begins a 90-day probationary peri-
od. If that period is successfully completed, article 12.1 directs
a computation of seniority based upon the first day of employ-
ment. Article 12.2 addresses the principles of seniority by clari-
fying that the parties “will continue relative seniority standing
properly established under past principles, rules and instruc-
tions.” It is further noted that, “[i]f an employee requests a cor-
rection of seniority standing, it is the responsibility of the re-
questing employee to identify and restate the specific instruc-
tions, rule or practice in support of the request.” Responsibility
for administration of seniority falls to the “installation head.”
The installation head is responsible for posting “a seniority list
of Mail Handlers on all official bulleting boards for that instal-
lation. The seniority list shall be corrected and brought up to
date quarterly.” As defined under this category, the bid process
includes employee requests for assignment to a vacancy, a new-
ly established duty assignment or a preferred assignment.
Article 15 authorizes the Union to file a grievance in the
event that a dispute arises between the parties as to wages,
hours, and conditions of employment affecting more than one
employee in the office. A grievance is defined to include an
employee complaint involving the application or compliance
with the provisions of the collective-bargaining agreement.
Article 31.3(A) requires the Respondent to “make available
for inspection by the Union all relevant information necessary
for collective bargaining or the enforcement, administration or
interpretation of this agreement, including information neces-
sary to determine whether to file or to continue the processing
of a grievance under this Agreement. Upon the written request
of the Union, the Employer will furnish such information, pro-
vided, however, that the Employer may require the Union to
reimburse the USPS for any costs reasonably incurred in ob-
taining the information.” Article 31.3(B) further states that
“Requests for information relating to purely local matters
should be submitted by the local Union representative to the
installation head or designee. All other requests for information
should be directed by the Union to the Vice President, Labor
Relations.”
C. Test 473 and the Hiring Register
Test 473 was the standard entrance examination given to all
applicants for the mail handler position at the Respondent’s
facilities, including those in the San Juan Post Office. The test
is intended to measure an applicant’s aptitude, skills and abili-
ties, and psychological factors, such as personal characteristics,
tendencies and experiences relevant to the position. Applicants
who took Test 473 were given a basic score. The minimum
passing score for Test 473 was 70. Additional points for veter-
4 Jt. Exh. 24.
an’s preference, if applicable, were to be added in order to ar-
rive at a final rating. After Test 473 examinations were pro-
cessed, applicants were sent a notice of rating, which listed the
basic score and final rating. Applicants were then placed, in
order of their final rating, on a hiring register for the San Juan
Post Office (the 2007 hiring register) for a period of 2 years.5
In 2007, over 9000 applicants took Test 473 for placement
on the hiring register. Approximately 8000 applicants passed
the test and were placed on the hiring register. In accordance
with the Respondent’s standard procedure, human resource
staff was required to consider the applicants with the three
highest final ratings for each vacancy. The three applicants
were then interviewed and a background investigation per-
formed. After applicants were offered employment and deter-
mined to be medically suitable, an enter-on-duty (EOD) date
was issued. The EOD date is significant because it is the date
used in determining seniority. In 2007, the San Juan Post Office
hired 22 mail handler applicants.6
Once an applicant completes Test 473, the Respondent pro-
cesses and scores the information electronically in order to
determine a basic score. Applicants eligible to receive a veter-
an’s preference receive an additional 5 or 10 points, whichever
is applicable. Veteran’s preference points, if any, are added
onto the basic score to arrive at a final rating. The basic scores
of applicants without veteran’s preference points become their
final ratings. Once a final rating is determined, applicants were
to be ranked on the 2007 hiring register in order of their stand-
ing. The 2007 hiring register contains, in pertinent part, an ap-
plicant’s name, date of birth, standing, exam date, applicable
veteran’s points, basic score, and final rating.7
The Applicant Information Package for Examination 473
states in pertinent part, that application information may be
disclosed “to entities or individuals under contract with USPS”
and “as required by the National Labor Relations Act.”8 The
“473 Answer Sheet,” which contains personal background in-
formation, states that “[p]roviding the required information is
voluntary, but if not provided, you may not receive full consid-
eration for a position.” Disclosure of the information to others
is restrictive to certain instances, including disclosure “to labor
organizations as required by law.”9 Finally, the Respondent’s
Guide to Privacy and the Freedom of Information Act includes
“Disclosure to Labor Organizations” as a “Standard Routine
Use” of employees’ records:
As required by applicable law, records may be furnished to a
labor organization when needed by that organization to per
5 The Respondent offered the expert testimony of Martha Hennen, an
industrial psychologist, to support its contention that applicants are
concerned about the disclosure of test scores because they will reveal
information about their aptitude, skills, abilities, and personal charac-
teristics. (Stipulations 9–10; Jt. Exhs. 20–22; Tr. 80–91, 98–102, 108–
110, 119–121.)
6 R. Exh. 1; Tr. 104, 116–117, 119.
7 There was no dispute as to the how the test is administered. (Tr.
101–104, 118, 137; Jt. Exh. 20; R. Exh. 2.)
8 Jt. Exh. 21, p. 2.
9 Jt. Exh. 22, p. 2.
DECISION OF THE NATIONAL LABOR RELATIONS BOARD
490
form its duties as the collective bargaining representative of
Postal Service employee in an appropriate bargaining unit.10
D. The Union’s Information Request
Prior to July 2, Figueroa was approached by several bargain-
ing unit employees, who were veterans. They asked Figueroa
why nonveteran coworkers started working before them, even
though the veterans applied much earlier than the nonveterans.
As a result, on July 2, Figueroa sent an email to Perez, with a
copy to Feliciano and Rubenstein, requesting a copy of the
2007 hiring register:
PEREZ: The purpose of this message is to officially request
the register listing for those candidates qualified for hiring.
The listing should include the veteran employees as well as
non-veterans and their position in the roster. Thanks in ad-
vance for your anticipated cooperation pertaining this matter.
Any questions, feel free to contact us at your earliest conven-
ience.11
Figueroa followed up on his request with another email to
Perez on July 17, with a copy to Feliciano, Maney, and Reid.
He explained that 15 days had passed since his initial request,
but no information had been provided. Another 9 days passed
with no response and, on July 26, Figueroa sent Perez an e-
mail, with copies to Feliciano, Maney, and Reid, requesting the
information or a response. A short time later, Rubenstein re-
plied by email that Reid would follow up on Figueroa’s re-
quest.12
Sometime in August 2007, Figueroa and Pazo de Jesus met
with Reid in the latter’s office. Figueroa informed Reid that he
requested a copy of the 2007 hiring register. He also explained
to Reid that he received complaints from employee veterans
that nonveteran employees with the same standing as veteran
candidates were being selected over veterans for more favora-
ble assignments. Reid told Figueroa he would receive the re-
quested information and brought Perez, a human resources
specialist, into the discussion. Perez insisted that the Union was
not entitled to the information, but Reid ordered Perez to supply
the requested information anyway.13
10 Jt. Exh. 23, p. 68.
11 Figueroa’s motivation seeking the information—determining
whether nonveterans with lower final ratings were selected earlier than
veteran applicants—was not disputed. (Jt. Exh. 1; Tr. 18.)
12 Jt. Exhs. 2–4.
13 I found Figueroa and Pazo de Jesus credible in their contention
that they informed Reid about their concern as to how the 2007 hiring
register was being implemented with respect to bargaining unit mem-
bers. Reid denied that they told him the reason for the request. Howev-
er, the fact that Reid called Perez, who did not testify, into his office
and told him to provide the information, undercut his version of the
conversation and corroborates the Charging Party’s account. (Tr. 18–
22, 67–72, 149, 151–152.) In other words, I find it unlikely that Reid
would have ordered the 2007 hiring register information disclosed
without an explanation by the union officials as to the basis for their
request. On the other hand, I did not find credible Figueroa’s testimony
to the extent that he specifically requested applicants’ basic scores and
final ratings at this meeting. First, such information was not specifically
mentioned in his July 2 request. Secondly, his trial testimony conflicted
with an earlier affidavit indicating that he did not ask for the test scores
Approximately 2 months elapsed without any information
being provided to Figueroa. However, on October 18, Figueroa
received a letter from Delgado informing him that the infor-
mation request was extensive, related to confidential infor-
mation, and was being processed:
With reference to the above captioned request you [are] ad-
vised that we are currently processing it. As you very well
know your request is extensive and encompasses confidential
information. While we are in the process of producing such
information we are taking the necessary measures to protect
it. You will be duly informed when the full documents are
available.14
Nearly a month passed and, on November 15, the Union
filed an unfair labor practice charge alleging the Respondent’s
failure to provide the information requested on July 2. Another
2 months passed and, on December 17, Figueroa received an
email response to his information request from Rowe. She in-
formed Figueroa that 2007 hiring register information relating
to applicants’ scores would be redacted unless he obtained their
consent.
I am the attorney representing the Postal Service in the
Charge that you have brought against the Postal Service re-
garding your request for information. Please contact me as
soon as possible to discuss a resolution. It is my understand-
ing that you received the list of candidates with the actual
scores redacted. Do you have consent from these individuals
for us to release their scores? If so, please forward that con-
sent to me and the Agency will be more than willing to turn
the documents to you without that information redacted. If
you do not have consent, perhaps a list of the candidates with
the order would suffice. I am not in the office today, but I am
checking my messages. Leave me a voice mail or return email
of the best time to reach you to discuss further. Thank you.15
Figueroa responded to Rowe’s email a few hours later and
insisted on full compliance with his information request or an
explanation of the legal basis for failing to produce the infor-
mation:
I’m Julio A. Figueroa, President of Local 313 and the person
who brought the charges against the agency that you repre-
sent. It is my intent that this request be fulfill [sic] in his [sic]
entirety as requested. I have not received any of the docu-
ments you mentioned because the local agency have [sic]
never provided to the union in any form or shape. It is very in-
teresting that you requested me a consent of documents that
are of public domain which not includes any sensitive items
that are forbidden from any law or even the HIPPA law. This
information is not even included in the restrictive information
as stipulated in the ELM. It is also very interesting the re-
at the August meeting. (Tr. 18, 51–54, 57.) In any event, the hiring
register, in unredacted form, does include basic score and final rating
information.
14 Figueroa did not dispute Delgado’s credible testimony that he told
Figueroa that it would take “some time” to compile the information. (Jt.
Exh. 5; Tr. 138.)
15 Jt. Exh. 6.
POSTAL SERVICE
491
nuency of the agency to provide this information but on the
other hand, was willing to provide the personal information of
these persons to include addresses, cellular phone numbers
and even social security numbers without any hesitation. This
information that is more restrictive in reality than the request-
ed information by the union. More over, What the agency
have to hide by providing information of a hiring roster with
the names and rankings and/or scores of the individuals in the
roster? Do you really understand what we are talking about?
We are talking about information related to my responsibility
as the representative of the employees in the US Postal Ser-
vice. Ms. Rowe, I kindly request to you that if there is any
written provision and/or law that include [sic] the information
requested is so restrictive and sensitive that the agency can’t
provide it to any union official or person, please enlighten me
with it. If not, I encourage you to provide the information to
the union as requested.16
On December 19, Delgado sent Figueroa a letter informing
him the information was available to be reviewed in his office
or that he would mail a copy of the hiring register to him.17 On
December 20, however, Rowe sent an email to Figueroa, with a
copy to the Board agent investigating the Union’s charge, indi-
cating the Respondent’s willingness to provide the 2007 hiring
register information, but with the basic scores and final ratings
redacted:
I haven’t been able to reach you. I believe we can provide you
the requested information without turning over the scores.
The eligibility list provides the rank and the veteran’s status.
The scores will be redacted. The documents are extensive and
it will take manpower to go through each sheet. Please contact
me as soon as possible. I believe this is a way to satisfy your
request without compromising the privacy of the test takers. If
you have consent of the anyone [sic] from the list, we can
forward their test score to you. There are nearly 1000 pages.
We can prepare an estimated bill for the information.18
A short while later, Figueroa responded to Rowe’s email, re-
jecting her offer to provide the information requested, but with
the scores redacted:
MS. ROWE: I submitted you a response on Monday, Decem-
ber 17, 2007 based on the first message that you sent me by e-
mail. I believe that I was very specific about it and you never
responded back. It is my position, as union president, that the
scores that you want “redacted” from the report are outside
the scope of the intent of sensitive information and/or restrict-
ed information as specified in the ELM, the CIM or any other
provisions that rules the USPS. Based on this, I won’t be able
to accept the information offered because it do not fulfill my
request and defeat [sic] the purpose of my collective bargain-
ing investigation. As you noticed already, if you can’t contact
me by any other means, you can always contact me by e-mail
(julio40@prtc.net) or by any other written correspondence
available (My fax # is (787) 764-2121 or my address PO Box
16 Jt. Exh. 7.
17 R. Exh. 3.
18 Jt. Exh. 8.
366086, San Juan, PR 00936-6086). Again, I’ll be looking
forward to receive your response at any time.19
Rowe responded a short time later and stated she would pro-
vide Figueroa the next day with a copy of one page from the
register, with the scores redacted, in order to demonstrate how
the information request could be granted “without violating the
privacy of the applicants.” Figueroa responded that he looked
forward to reviewing the documentation to see if it would satis-
fy his request.20
On December 21, Figueroa reviewed copies of the hiring
register in Delgado’s office. He told Delgado the information
was not satisfactory due to these redactions. Delgado informed
him the basic scores constituted confidential and sensitive in-
formation that could not be disclosed.21
Later that day, Rowe emailed Figueroa a copy of page 715
from the 2007 hiring register. The sheet contained the names of
and information relating to six applicants. Information relating
to basic scores and final rating scores, however, had been re-
dacted:
As I promised yesterday, attached is page 715 of the 1398
pages of information. This document reflects applicants who
are on the register for the Mail handler position at the Carib-
bean District. Listed on this page is the following information:
The Standing/Ranking of the Applicant, the Applicant’s
name, Veteran’s Points, Exam date, date NTAC mailed out
the result, the Enter On Registry date, and Expiration Date.
This provides you with sufficient information to satisfy your
request for information. As I indicated earlier, if you have
consent from any of the applicants, we will be happy to re-
lease their score to you. If you would like the entire list in this
form, please let me know as soon as possible. Also if you are
alleging that these individuals are members of your union,
please advise. Thank you.22
Later that day, Figueroa responded to Rowe’s email and re-
jected the contention that the information contained on the
sheet would satisfy the information request:
MS. ROWE: First let me clarify something. It is the union
who will decide what information will be sufficient or enough
because it is the union who is conducting the investigation
and or the possibility that a grievance may be filed (EL-312
Section 413 and Article 17 and 31 of the CIM). Second: The
consent from the candidates that you are trying to impose on
the union is clearly outside the scope of the provisions men-
tioned above. Third: I personally review this [sic] pages today
with Mr. Juan Delgado, Mgr. LR in Puerto Rico and I strong-
ly disagree to receive information which is different from the
information properly requested by the union. It is not true that
the information you intend to provide include the information
you mentioned. As a matter of fact, out of the listing for ex-
ample, you can’t even detect who is a veteran and who is not.
Fourth: You have argue [sic] that I need consent or that the in-
19 Jt. Exh. 9.
20 Jt. Exhs. 10–11.
21 Tr. 142, 145.
22 Jt. Exh. 12; R. Exh. 2.
DECISION OF THE NATIONAL LABOR RELATIONS BOARD
492
formation can’t be provided but at any time you have provid-
ed us with any legal provision that support your resistance to
provide the information. Based on these facts, I’m hereby
kindly request [sic] that the information be provided by the
union as requested and to avoid any more delays. This is been
going on since August and I believe enough time has gone by
already. Any more questions, feel free to contact me at your
earliest convenience.23
The Respondent’s law department followed up by sending
the Union a copy of the 2007 hiring register with confidential
information redacted, including basic scores and final ratings.
That information was not satisfactory and Figueroa submitted a
new information request to the Respondent on January 30. The
new request, unlike the July 2 request, specifically requested
applicants’ basic scores and final ratings. He copied Feliciano
and Reid on the request:
The purpose of this letter is to kindly request the following in-
formation: Caribbean District Hiring Registers including the
scores of all the candidates (veteran and non-veteran) for the
year of 2007. The information shall include the name, the
scores, whether or not they are veterans, the final scores for
each candidate and their eligibility position in the register.
Any questions, feel free to contact me at any time.24
Reid responded to Figueroa’s email on January 30. Reid in-
quired as to the relevance of the request, since many on the
2007 hiring register were not employees and, thus, not repre-
sented by the Union. He added that the request was being re-
viewed by the Respondent’s legal department, but asked
whether the information provided thus far was satisfactory. He
also asked Figueroa to explain why he sought this information
and the names of any individual known to have been “harmed”
as “many on the register are non employees not represented” by
the Union. Figueroa replied shortly thereafter:
The information provided was not complete because all the
scores were blackened. Since the case still pending at the
NLRB and we have already spoken about this situation once,
the charges at the NLRB had to be amended for the clarifica-
tion purposes and I had to sent you the proper request (even
though we verbally have discuss it many times) for the record.
The Law department wanted to give me the same information
that I rejected previously from Juan and you. Based on this, I
again requested that all scores shall be provided as requested.
Any questions, let me know.25
On February 1, Figueroa supplemented his comment to Reid
by insisting that the relevance of the information would be
determined by the investigation to be conducted by the Union:
As an experience Labor Relations lawyer, you should be
aware that the relevancy of the information requested is based
on the investigation that the union will be performing.
How I will be able to probably present a case when I don’t
have information necessary, for comparison purposes, to de-
23 Jt. Exh. 13.
24 Jt. Exh. 14.
25 Jt. Exh. 15.
termine whether or not a violation really occurred. You also
know that in contract cases the union have the burden of proof
and that is the purpose and the necessity of this report. More
over, if you don’t want to provide the information now, it is
your prerogative but I have interest, the right and I also have
the “need to know” if this information will be a key element
in demonstrating my case when I presented, if that’s the case.
You are also very aware of the provisions of Article 17, 19
and 31 of our CBA, who entitle me to this information.
I have a question: Why are you so reluctant know to provide
this information when you have personally agreed to provided
to me in the prior occasion? Is there something I should not
know now?
Any questions, please feel free to contact me at your earliest
convenience.26
On February 1, Figueroa emailed Rowe, but addressed it to
Delgado. He requested a copy of the 2007 hiring register in-
cluding the names of all candidates, their basic scores, veterans
preference status, final rating scores, and eligibility positions.27
Rowe replied on February 4:
Are you requesting the same list of information that was sent
to you previously? You should have received a list containing
over 8,000 names as recently as January 8, 2008. Are you
now asking for the test scores (basic and final) that were pre-
viously redacted from the list? Or are you asking for some-
thing different? The list that was forwarded to you contains
the name, eligibility, rank, and veteran’s status for the Mail
Handler’s position. Please advise. Thank you.28
Reid also replied to Figueroa on the same day, explaining
that he was “attempting to assess relevance as to who may have
been injured and your right to represent their interest.” He fur-
ther explained that there was a problem with the request to the
extent that it sought information about individuals that don’t
work for the Postal Service and something that happened to
them prior to [being] hired.” Reid concluded with an offer to
work on a “resolution if you provide me more information
about what you are trying to prove.”29 There was no further
communication between the parties.
Analysis
The General Counsel contends that the Respondent is re-
quired to provide the test scores on four grounds: the Respond-
ent is required under the Privacy Act to provide the Union with
information which is presumptively relevant in accordance with
the National Labor Relations Act; the test scores on the hiring
register are essential to determine whether the Union should file
a grievance regarding the Respondent’s possible departure from
its hiring standards and policies; and the Respondent’s re-
quirement of a waiver from applicants is unfounded, unrealis-
tic, and overly burdensome; and the Union’s need for test
scores outweighs the Respondent’s confidentiality claim.
26 Jt. Exh. 16.
27 Jt. Exh. 17.
28 Jt. Exh. 18.
29 Jt. Exh. 19.
POSTAL SERVICE
493
The Respondent resists disclosure of the basic scores and fi-
nal ratings on several grounds. First, the Respondent asserts the
General Counsel failed to demonstrate that knowledge of the
scores of more than 8000 applicants was necessary and relevant
to the performance of its duties. In the alternative, even if the
test scores were relevant to the Union’s performance of its du-
ties, the Respondent asserts it met its burden of showing an
adequate reason for refusing to disclose them, unless applicants
consent to their release. Finally, the Respondent contends that
the request for the test scores on the hiring register as of July
2007 contained the names of applicants, not the employees who
were hired. As such, the information requested would not have
included the names and test scores of the veteran employees
who complained to the Union or the nonveteran employees that
they complained about.
An employer is obliged to provide a union, upon request, in-
formation that is relevant and necessary to its role as the exclu-
sive bargaining representative of its employees. Detroit Edison
Co. v. NLRB, 440 U.S. 301, 303 (1979); NLRB v. Acme Indus-
trial Co., 385 U.S. 432, 435–436 (1967). Where the requested
information involves matters outside the bargaining unit, how-
ever, the union has the burden of demonstrating a reasonable
objective basis for the information. Comar, Inc., 349 NLRB
342, 361–362 (2007); Tri-State Generation & Transmission
Assn., 332 NLRB 910 (2000); Shoppers Food Warehouse, 315
NLRB 258, 259 (1994). That burden is not an exceptionally
heavy one, requiring only a showing of “probability that the
desired information [i]s relevant, and that it would be of use to
the union in carrying out its statutory duties and responsibili-
ties.” NLRB v. Acme Industrial Co., supra at 437; Shoppers
Food Warehouse, supra at 259; Postal Service, 310 NLRB 391,
392 (1993). In this regard, the Board follows the broad stand-
ards of pretrial discovery in determining the relevance in in-
formation requests. Kathleen’s Bakeshop, LLC, 337 NLRB
1081, 1093 (2002), enfd. 2003 WL 22221352 (2d Cir. 2003).
Information pertaining to bargaining unit employees is pre-
sumptively relevant and necessary, and must be produced. In
this regard, the General Counsel argues, at page 7 of his brief,
that the Union needs a copy of the 2007 hiring register for the
San Juan Post Office in order to “verify that the sum of an ap-
plicant’s test score, plus the veteran points, add up to the appli-
cant’s ranking in the hiring roster. Without the test scores, the
Union is unable to objectively examine whether the Postal Ser-
vice has engaged in the discrimination of employee veterans by
not adding the veteran points to an applicant’s test score.”
Figueroa followed up on his July 2 information request by
meeting with Delgado in August and asking for a copy of the
2007 hiring register. It was not reasonably foreseeable at that
time, however, that the Respondent, in processing the request,
would ultimately provide a redacted version of the 2007 hiring
register. That issue arose, in fact, on December 21, when the
Respondent provided the Union with a redacted version of the
2007 hiring register. Figueroa objected to that production, but
resubmitted another information request on January 3, specifi-
cally requesting another copy of the hiring register, but unre-
dacted as to the basic scores and final ratings of applicants.
In this case, the Union’s July 2 request sought a copy of the
entire 2007 hiring register for the San Juan Post Office. Of the
over 8000 applicants initially placed on the 2007 hiring regis-
ter, 22 were hired and their names removed from the list. There
were complaints among that group hired—the veteran employ-
ees—that nonveterans with lower final ratings were hired be-
fore them. Figueroa did not, however, state that he was attempt-
ing to investigate the Respondent’s implementation of article
12, the seniority provision in the collective-bargaining agree-
ment. Nor did he seek to limit the information sought to the 22
hired applicants/bargaining unit members.
Information sought regarding applicants for employment is
typically found to involve matters outside the bargaining unit.
See, e.g., Finch, Pruyn & Co., 349 NLRB 270, 278–280 (2007)
(prehire drug and alcohol testing of applicants is not a mandato-
ry subject of bargaining and, therefore, information concerning
such testing is not deemed presumptively relevant). According-
ly, 2007 hiring register information as to applicants who were
not hired and, thus, are not bargaining unit members, would not
be presumptively relevant. As to that information, the Union
has the burden of demonstrating a reasonable objective basis
for the information. In addition, the Union must address the
concerns about confidentiality raised by the Respondent, who
relies on the Supreme Court’s application of privacy interests to
proposed disclosure of employee aptitude test scores in Detroit
Edison Co. In this regard, the Respondent, at pages 28–36 of its
brief, relies on the Court’s recognition of the fact that the reve-
lation of aptitude test scores “may threaten an individual’s ego
and sense of self-worth.” The Respondent also refers to the
testimony of its industrial psychologist, Dr. Martha Hennen, to
say essentially the same thing.
Until recently, longstanding Board precedent held that “the
requesting union need not inform the signatory employer of the
factual basis for its requests, but need only indicate the reason
for its request.” Corson & Gruman Co., 278 NLRB 329, 334
(1986), enfd. 811 F.2d 1504 (4th Cir. 1987). A majority of the
Board questioned that standard, however, in Contract Flooring
Systems, Inc., 344 NLRB 925 (2005), indicating they did not
necessarily agree with Board precedent that a union can simply
state a reason for its request. In any event, the burden of estab-
lishing the relevance of such information “is not exceptionally
heavy” and would be satisfied by “some initial but not over-
whelming demonstration by the union.” St. George Warehouse,
Inc., 341 NLRB 904, 925 (2004), citing Hertz Corp., 319
NLRB 597, 599 (1995).
There is no contention that the Respondent discriminated
against any of the applicants who were not hired. As such, in-
formation concerning applicants who were not hired and re-
mained on the 2007 hiring register involves matters outside the
bargaining unit and has no relevance to this case. Cf. Mid-
Continent Concrete, 336 NLRB 258 (2001), enfd. 308 F.3d 859
(8th Cir. 2002) (union informed employer of factual basis un-
derlying its contention of discrimination based on applicant’s
union activities); Hardesty Co., 336 NLRB 258 (2001) (union
entitled to review applicant list where it informed employer of
belief that union member was discriminated against, in part,
because he wore a union cap).
Nevertheless, the facts underlying the Union’s concern about
the improper administration of seniority among the mail han-
dlers hired in 2007 were communicated to the Respondent at
DECISION OF THE NATIONAL LABOR RELATIONS BOARD
494
the hearing on April 22, 2008. Article 12 of the collective-
bargaining agreement requires computation of seniority based
upon the first day of employment, incorporates prior seniority
principles, authorizes employees to request correction of sen-
iority standing, and requires the installation head to post a sen-
iority list, which is to be updated quarterly. As such, infor-
mation necessary for the calculation and verification of seniori-
ty of existing employees, such as that contained on the 2007
hiring register, would be presumptively relevant to the Union’s
role.
It is not clear whether the Respondent also asserts confiden-
tiality under Detroit Edison as also extending to a class of dis-
closure limited to the 22 employees hired in 2007. In any event,
it does not. Although Detroit Edison involved a request for the
testing records of current employees, the testing related to their
applications for new positions. As such, the union sought the
records of unsuccessful applicants. Contrary to the information
request in Detroit Edison, the disclosure of the 2007 hiring
register information to the Union would have related only to the
successful applicants and bargaining unit members. The Re-
spondent here seemed to recognize this right on the part of the
Union in its responses to the Union on December 21, 2007, and
January 30, 2008.
Under recent Board law, whether the Respondent’s duty to
respond to the Union’s information request runs from July 2,
2007 or April 22, 2008, the Respondent would, in either in-
stance, be ordered to provide the requested information. See H
& R Industrial Services, 351 NLRB 1222, 1226–1227 (2007).
See also Dodger Theatricals Holdings, Inc., 347 NLRB 953 fn.
3 (2006), where Member Schaumber, citing Contract Flooring
Systems, Inc., 344 NLRB 925, stated that he would find a viola-
tion where the union apprises the employer of its factual basis
at the unfair labor practice hearing, the union’s disclosure sup-
ports the relevancy of the information, and the employer con-
tinues to withhold it. The violation would be as of the date of
the hearing, but the remedy is the same. The Respondent would
be ordered to disclose the relevant and necessary information.
In view of the trial testimony supporting the relevant portion
of the information request, which is authorized pursuant to the
seniority provisions of article 12 of the collective-bargaining
agreement, I find that the Union had a valid reason for request-
ing information which was necessary and relevant to its repre-
sentation of employees. The Respondent provided a satisfactory
defense to the production of the entire 2007 hiring register, but
having received a valid explanation at the hearing, it is not
justified in continuing to refuse, as it seems to do in its brief, to
disclose the test scores of the 22 mail handlers hired by the San
Juan Post Office in 2007. Accordingly, by failing and refusing
to provide necessary and relevant information to the Union
which was requested by e-mail transmissions on July 2, 2007,
and January 30, 2008, and further clarified at the hearing on
April 22, 2008, the Respondent has violated its duty to bargain
in good faith, and has violated Section 8(a)(5) and (1) of the
Act.
CONCLUSIONS OF LAW
1. By failing and refusing to provide the Union, in writing,
with the information requested in the Union’s information re-
quest of July 2, 2007, and January 31, 2008, and more fully
explained at the hearing on April 22, 2008, the Respondent has
unlawfully refused to bargain with the Union and has violated
Section 8(a)(5) and (1) of the Act.
2. The violation set forth above is an unfair labor practice af-
fecting commerce within the meaning of the Act.
THE REMEDY
Having found that Respondent has engaged in certain unfair
labor practices, I shall recommend that it be required to cease
and desist therefrom and to take certain affirmative action nec-
essary to effectuate the policies of the Act. I shall recommend
that Respondent be ordered to furnish, in part, the requested
information to the Union, and to post an appropriate notice.
On these findings of fact and conclusions of law and on the
entire record, I issue the following recommended30
[Recommended Order omitted from publication.]
30 If no exceptions are filed as provided by Sec. 102.46 of the
Board’s Rules and Regulations, the findings, conclusions, and recom-
mended Order shall, as provided in Sec. 102.48 of the Rules, be adopt-
ed by the Board and all objections to them shall be deemed waived for
all purposes.