358 NLRB 809
Banner Estrella Medical Center
BANNER ESTRELLA MEDICAL CENTER
809
358 NLRB No. 93
Banner Health System d/b/a Banner Estrella Medical
Center and James A. Navarro. Case 28–CA–
023438
July 30, 2012
DECISION AND ORDER
BY MEMBERS HAYES, GRIFFIN, AND BLOCK
On October 31, 2011, Administrative Law Judge Jay
R. Pollack issued the attached decision. The Respondent
filed exceptions and a supporting brief. The Acting Gen-
eral Counsel filed cross-exceptions, a supporting brief,
and an answering brief, and the Respondent filed an an-
swering brief to the cross-exceptions.
The National Labor Relations Board has delegated its
authority in this proceeding to a three-member panel.
The Board has considered the decision and record in
light of the exceptions and briefs and has decided to af-
firm the judge’s rulings, findings,1 and conclusions as
modified and to adopt the recommended Order as modi-
fied and set forth in full below.2
1. We agree with the judge’s finding that the Respond-
ent did not violate Section 8(a)(1) of the Act by issuing a
“coaching” to technician James Navarro on February 21,
2011,3 for failing to follow the directions of a supervi-
sor.4 Navarro testified that prior to being disciplined, he
expressed concerns to supervisors and coworkers regard-
ing the manner in which he was being instructed to clean
1 The parties have excepted to some of the judge’s credibility find-
ings. The Board’s established policy is not to overrule an administra-
tive law judge’s credibility resolutions unless the clear preponderance
of all the relevant evidence convinces us that they are incorrect. Stand-
ard Dry Wall Products, 91 NLRB 544 (1950), enfd. 188 F.2d 362 (3d
Cir. 1951). We have carefully examined the record and find no basis
for reversing the judge’s findings.
2 The Acting General Counsel has excepted to the judge’s failure to
include in his recommended Order a provision that the notice to em-
ployees be posted on a corporatewide basis. We find merit in this
exception. The record shows that the Respondent utilizes its confiden-
tiality agreement at all of its facilities. We have consistently held that
“where an employer’s overbroad rule is maintained as companywide
policy, we will generally order the employer to post an appropriate
notice at all of its facilities where the unlawful policy has been or is in
effect.” Guardsmark, LLC, 344 NLRB 809, 812 (2005), enfd. in rele-
vant part 475 F.3d 369, 372 (D.C. Cir. 2007). Accordingly, we shall
modify the recommended Order to provide that the notice be posted at
all facilities where the Respondent utilizes its confidentiality agree-
ment. Member Hayes would not require the Respondent to mail the
Appendix to former employees of its closed facilities outside Phoenix.
We shall also modify the recommended Order and notice to conform to
our findings regarding the Respondent’s prohibition of the discussion
of ongoing employee investigations.
3 All dates hereafter are in 2011, unless otherwise noted.
4 The coaching was documented in writing on a form entitled, “Per-
formance Recognition and Corrective Action Log” and was placed in
Navarro’s employment record. Several months later, in June, the Re-
spondent notified Navarro that the coaching had been removed from his
record.
surgical instruments. Normal procedures could not be
followed on the day in question because of a broken
steam pipe and lack of hot water. Specifically, Navarro’s
concern was that the procedures that he was being di-
rected to follow (including the use of hot water from a
coffee machine) were not proper and could endanger
patients. During the course of his shift on February 19,
and during part of his shift the following day, Navarro
refused to follow his supervisor’s instructions, citing the
concerns described above. Based on that refusal, the
Respondent issued Navarro a coaching. The judge con-
cluded that the coaching was not unlawful. The judge
relied on his finding that the Respondent issued the
coaching based on its belief that Navarro was insubordi-
nate and not because of any protected concerted activity.
We find, pursuant to Wright Line, 251 NLRB 1083
(1980), enfd. 662 F.2d 899 (1st Cir. 1981), cert. denied
455 U.S. 989 (1982), approved in NLRB v. Transporta-
tion Management Corp., 462 U.S. 393 (1983), that the
Acting General Counsel failed to establish that the Re-
spondent had knowledge of Navarro’s alleged protected
concerted activity (speaking to supervisors and cowork-
ers about his concern over the Respondent’s impromptu
sterilization procedures) at the time that it disciplined
him with the coaching. See, e.g., Ellison Media Co., 344
NLRB 1112, 1112 fn. 3, 1123 (2005) (dismissing alleged
unlawful discharge where the General Counsel failed to
establish employer knowledge of protected activity). As
a result, we also agree with the judge’s finding that the
Acting General Counsel failed to establish that the Re-
spondent disciplined Navarro for any protected concerted
activity, rather than its stated reason of insubordination.5
2. The judge also found that the Respondent did not
violate Section 8(a)(1) when, on February 24, it gave
Navarro an annual performance review containing nega-
tive comments, based on complaints from his coworkers,
in a “behaviors” category. After Navarro objected to the
evaluation, it was revised and his rating in the “behav-
iors” category was changed to “fully meets expecta-
tions.” The judge found that the evaluation was com-
pleted before Navarro engaged in any protected concert-
ed activity and, therefore, could not have been an unlaw-
5 Member Griffin would dismiss the allegation on different grounds.
In his view, the Respondent issued the coaching based on its belief that
Navarro had engaged in insubordination by refusing to follow his su-
pervisor’s instructions, and not because of any protected activity. Thus,
even assuming that the Acting General Counsel established that Navar-
ro’s protected activity was a motivating factor in the coaching, he
would conclude that the Respondent has met its burden of proving that
it would have taken the same action even in the absence of that protect-
ed activity. See Wright Line, supra. Like his colleagues, Member
Griffin would find it unnecessary to determine whether Navarro was, in
fact, insubordinate.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
810
ful reprisal. We find no reason to reverse the judge’s
finding. In addition, because the revisions were favora-
ble to Navarro, we find no merit to the Acting General
Counsel’s argument that the revised evaluation somehow
violated Section 8(a)(1).6
3. As the judge found, human resources consultant Jo-
Ann Odell routinely asked employees making a com-
plaint not to discuss the matter with their coworkers
while the Respondent’s investigation was ongoing. The
judge found that the Respondent’s maintenance and ap-
plication of this prohibition did not violate Section
8(a)(1). We disagree.
To justify a prohibition on employee discussion of on-
going investigations, an employer must show that it has a
legitimate business justification that outweighs employ-
ees’ Section 7 rights. See Hyundai America Shipping
Agency, 357 NLRB 860, 874 (2011) (no legitimate and
substantial justification where employer routinely pro-
hibited employees from discussing matters under investi-
gation). In this case, the judge found that the Respond-
ent’s prohibition was justified by its concern with pro-
tecting the integrity of its investigations. Contrary to the
judge, we find that the Respondent’s generalized concern
with protecting the integrity of its investigations is insuf-
ficient to outweigh employees’ Section 7 rights. Rather,
in order to minimize the impact on Section 7 rights, it
was the Respondent’s burden “to first determine whether
in any give[n] investigation witnesses need[ed] protec-
tion, evidence [was] in danger of being destroyed, testi-
mony [was] in danger of being fabricated, or there [was]
a need to prevent a cover up.” Id. The Respondent’s
blanket approach clearly failed to meet those require-
ments. Accordingly, we find that the Respondent, by
maintaining and applying a rule prohibiting employees
from discussing ongoing investigations of employee mis-
conduct, violated Section 8(a)(1) of the Act.
The dissent characterizes the Respondent’s prohibition
of the discussion of ongoing investigations as not an ac-
tual rule, but rather a mere suggestion to employees. The
record evidence does not support that claim. The prohi-
bition is included as one of six bullet points on the Re-
spondent’s standard Interview of Complainant Form un-
der the heading “Introduction for all interviews.” Odell
testified that, although she does not give the instruction
6 Because we affirm the judge’s finding that the Respondent com-
pleted the evaluation before Navarro engaged in any protected concert-
ed activity, we find it unnecessary to pass on the Acting General Coun-
sel’s exception to the judge’s refusal to admit ACG Exh. 11 (“Col-
league Feedback Forms”). Even if admitted and credited, the docu-
ments would not change the result in this case, given the judge’s con-
clusion that the evaluation could not have been influenced by any sub-
sequent protected concerted activity.
to every employee being investigated, she frequently
does so, and she did in this case by instructing Navarro
not to discuss the investigation. However characterized,
Odell’s statement, viewed in context, had a reasonable
tendency to coerce employees, and so constituted an un-
lawful restraint of Section 7 rights. See, e.g., Franklin
Iron & Metal Corp., 315 NLRB 819, 820 (1994), enfd.
83 F.3d 156 (6th Cir. 1996) (“It makes no difference
whether the employees were ‘asked’ not to discuss their
wage rates or ordered not to do so . . . . [i]n the absence
of any business justification for the rule, it was an unlaw-
ful restraint on rights protected by Section 7 of the Act
and violated Section 8(a)(1).”).7 In addition, the dissent
would not find a violation because Odell did not express-
ly threaten discipline for violation of the rule. The law,
however, does not require that a rule contain a direct or
specific threat of discipline in order to be found unlaw-
ful. See Westside Community Mental Health Center, 327
NLRB 661, 666 (1999) (supervisor’s instruction to em-
ployees not to discuss their discipline found unlawful
restraint of Section 7 rights, even though the instruction
contained no explicit threat of a penalty).
AMENDED CONCLUSIONS OF LAW
Substitute the following for the judge’s Conclusion of
Law 3.
“3. The Respondent violated Section 8(a)(1) maintain-
ing and applying a rule prohibiting employees from dis-
cussing ongoing investigations of employee miscon-
duct.”
ORDER
The National Labor Relations Board orders that the
Respondent, Banner Health System d/b/a Banner Estrella
Medical Center, Phoenix, Arizona, its officers, agents,
successors, and assigns, shall
1. Cease and desist from
(a) Maintaining or enforcing the provision in its confi-
dentiality agreement that contains the following lan-
guage: “private employee information (such as salaries,
disciplinary action, etc.) that is not shared by the em-
ployee.”
7 On its facts alone, Praxair Distribution, Inc., 358 NLRB 27 (2012),
cited by our dissenting colleague, is clearly distinguishable. There, the
alleged unlawful rule prohibiting employees from discussing their
concerted activities was based on nothing more than a supervisor’s
single, offhand denial of an employee’s request to make a phone call, to
“an unidentified person for an unspecified purpose,” during an investi-
gatory interview.
BANNER ESTRELLA MEDICAL CENTER
811
(b) Maintaining or enforcing the rule that employees
may not discuss with each other ongoing investigations
of employee misconduct.
(c) In any like or related manner interfering with, re-
straining, or coercing employees in the exercise of rights
guaranteed them by Section 7 of the Act.
2. Take the following affirmative action necessary to
effectuate the policies of the Act.
(a) Within 14 days after service by the Region, post at
all of its facilities where it utilizes its confidentiality
agreement, copies of the attached notice marked “Ap-
pendix.”8 Copies of the notice, on forms provided by the
Regional Director for Region 28, after being signed by
the Respondent’s authorized representative, shall be
posted by the Respondent and maintained for 60 consec-
utive days in conspicuous places, including all places
where notices to employees are customarily posted. In
addition to physical posting of paper notices, notices
shall be distributed electronically, such as by email, post-
ing on intranet or an internet site, and/or other electronic
means, if the Respondent customarily communicates
with its employees by such means.9 Reasonable steps
shall be taken by the Respondent to ensure that the notic-
es are not altered, defaced, or covered by any other mate-
rial. If the Respondent has gone out of business or
closed the facility involved in these proceedings, the Re-
spondent shall duplicate and mail, at its own expense a
copy of the notice to all current employees employed by
the Respondent at any time since November 7, 2010.
(b) Within 21 days after service by the Region, file
with the Regional Director for Region 28 a sworn certifi-
cation of a responsible official on a form provided by the
Region attesting to the steps that the Respondent has
taken to comply.
MEMBER HAYES, dissenting in part.
Contrary to my colleagues, I would affirm the judge’s
dismissal of the allegation that the Respondent promul-
gated an unlawful work rule prohibiting employees from
discussing matters related to an ongoing investigation. It
is axiomatic that, to violate the Act, an employer’s work
rule must be an actual work rule with binding effect on
employees. See Praxair Distribution, Inc., 358 NLRB at
32 (employer’s response to a “vague request . . . did not
amount to a ‘rule’ of any kind” and therefore did not
8 If this Order is enforced by a judgment of a United States court of
appeals, the words in the notice reading “Posted by Order of the Na-
tional Labor Relations Board” shall read “Posted Pursuant to a Judg-
ment of the United States Court of Appeals Enforcing an Order of the
National Labor Relations Board.”
9 For the reasons stated in his dissenting opinion in J. Picini Floor-
ing, 356 NLRB 11 (2010), Member Hayes would not require electronic
distribution of the notice.
constitute an unlawful confidentiality rule). Here, as in
Praxair, the Respondent did not promulgate any rule at
all. It merely suggested that employees not discuss mat-
ters under investigation. I therefore respectfully dissent.
My colleagues cite Hyundai America Shipping Agency,
Inc., 357 NLRB at 874, to support their view. But in that
case, the respondent threatened employees with disci-
pline if they discussed matters under investigation, and
discharged an employee at least in part because he blind
copied emails between himself and management to other
employees. Id. at 873–874. Here, human resources of-
ficer JoAnn Odell did no such thing. She merely asked
employee James Navarro not to discuss a matter under
investigation with coworkers in order to protect the in-
tegrity of her investigation. She did not threaten him
with discipline. In the judge’s words, her request was
merely a “suggestion.” In these circumstances, I cannot
find that the Respondent promulgated any binding rule
about employees discussing investigations.1
APPENDIX
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
The National Labor Relations Board has found that we
violated Federal labor law and has ordered us to post and
obey this notice.
FEDERAL LAW GIVES YOU THE RIGHT TO
Form, join, or assist a union
Choose representatives to bargain with us on
your behalf
Act together with other employees for your bene-
fit and protection
Choose not to engage in any of these protected
activities.
WE WILL NOT maintain or apply the provision in our
confidentiality agreement that contains the following
language “Private employee information (such as sala-
ries, disciplinary action, etc.) that is not shared by the
employee.”
WE WILL NOT maintain or apply a rule prohibiting em-
ployees from discussing ongoing investigations of em-
ployee misconduct.
1 Because I would find that there was no work rule at all, it is unnec-
essary to reach the issue of whether the Respondent met its burden of
proving a business necessity for the rule.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
812
WE WILL NOT in any like or related manner interfere
with, restrain, or coerce employees in the exercise of the
rights set forth above.
BANNER HEALTH SYSTEM
D/B/A BANNER
ESTRELLA MEDICAL CENTER
William Mabry, III, Esq., for the General Counsel.
Mark Kisicki, Esq. and Elizabeth Townsend, Esq. (Steptoe &
Johnson), of Phoenix, Arizona, for the Respondent.
DECISION
STATEMENT OF THE CASE
JAY R. POLLACK, Administrative Law Judge. I heard this
case in trial at Phoenix, Arizona, on August 30–31. On April 7,
2011, James Navarro (Navarro) filed the charge alleging that
Banner Health System d/b/a Banner Estrella Medical Center
(Respondent or the Employer) committed certain violations of
Section 8(a)(1) of the National Labor Relations Act (the Act).
The Regional Director for Region 28 of the National Labor
Relations Board (the Board) issued a complaint and notice of
hearing on June 30, 2011, against Respondent alleging that
Respondent violated Section 8(a)(1) of the Act. Respondent
filed a timely answer to the complaint, denying all wrongdoing.
The complaint was amended on the second day of trial to add
additional 8(a)(1) allegations.
All parties have been afforded full opportunity to appear, to
introduce relevant evidence, to examine and cross-examine
witnesses, and to file briefs. Upon the entire record, from my
observation of the demeanor of the witnesses,1 and having con-
sidered the posthearing briefs of the parties, I make the follow-
ing
FINDINGS OF FACT AND CONCLUSIONS OF LAW
Jurisdiction
Respondent, an Arizona corporation, has been engaged in the
operation of a hospital providing inpatient and outpatient medi-
cal care in Phoenix, Arizona. During the 12 months prior to the
filing of the charge, Respondent received gross revenues in
excess of $250,000. During the same period of time, Respond-
ent purchased and received goods valued in excess of $5000
which originated outside of California. During the same period
of time, Respondent purchased and received goods valued in
excess of $50,000 from outside the State of Arizona. Accord-
ingly, Respondent admits and I find that Respondent is an em-
ployer engaged in commerce within the meaning of Section
2(2), (6), and (7) of the Act.
1 The credibility resolutions herein have been derived from a review
of the entire testimonial record and exhibits, with due regard for the
logic of probability, the demeanor of the witnesses, and the teachings of
NLRB v. Walton Mfg. Co., 369 U.S. 404, 408 (1962). As to those wit-
nesses testifying in contradiction to the findings herein, their testimony
has been discredited, either as having been in conflict with credited
documentary or testimonial evidence or because it was in and of itself
incredible and unworthy of belief.
The Alleged Unfair Labor Practices
A. Background and Issues
Respondent operates a hospital located in Phoenix, Arizona,
that provides inpatient and outpatient medical care. James
Navarro has worked for Respondent as a sterile technician for
about 3 years. The central processing sterile department
(CPSD) employs 13 sterile processing technicians, operating 24
hours a day, 7 days a week, and has three shifts.
Sterile processing technicians are responsible for the proper
care and handling of all surgical instruments. These employees
are also required to utilize equipment according to the manufac-
turer’s recommendations and hospital policy and perform all
functions according to established policies, procedures, regula-
tory, and accreditation requirements, as well as applicable pro-
fessional standards.
On Saturday, February 19, 2011, Navarro was working the
day shift. Around 9 a.m. that morning, Navarro learned that
there was a lack of hot water and steam pressure. Navarro
spoke to an employee from Respondent’s facilities department
who advised him that the steampipe needed to be fixed, that
there would not be any hot water, steam pressure, or heat.
Navarro then contacted House Supervisor Cecilia Dicob and
informed her of the steampipe problem. Next, Navarro called
Ken Fellenz, senior manager of the CPSD department. Navarro
informed him that he would not be able to sterilize the surgical
instruments due to the broken steampipe, that there were six
operating surgeries scheduled for that day. He also informed
Fellenz that there were labor and delivery instruments that were
going to be used and that the surgery department had clean
surgical instruments for surgeries that day.
Fellenz ordered Navarro to use the Sterrad machine to steri-
lize the labor and delivery instruments. The Sterrad machine is
a low temperature sterilizer that uses hydrogen peroxide as the
sterilant. The normal procedure is that the Autoclave, a large
steam sterilizer is used for the labor and delivery instruments.
The Autoclave could not be used that day because of the lack of
steam. Navarro told Fellenz that he was unaware that the Ster-
rad machine could be used, as it was not the established proce-
dure.
After speaking with Fellenz, Navarro began researching
whether the Sterrad machine could be used to sterilize the labor
and delivery instruments. Navarro found no documents sup-
porting the use of the Sterrad machine. He then contacted
Muriel Kremb, lead coordinator. Kremb told Navarro to use
hot water from the coffee machine in the break room for the
first step in the cleaning process of the labor and delivery in-
struments. Navarro stated that these procedures were not estab-
lished protocol and that somebody could get sick. Navarro did
not clean or sterilize the labor and delivery instruments that
day.
That day, employee Ruth Hernandez called Navarro to in-
form him that she might be late that day. Navarro told Hernan-
dez that she might not have to come in because there was no
steam. Hernandez called Kremb and was told to report to work.
BANNER ESTRELLA MEDICAL CENTER
813
When Hernandez arrived at work, Navarro expressed his con-
cern about the procedures suggested by Fellenz and Kremb.
Navarro stated that he could not find documentation to support
the procedure recommended by Fellenz and Kremb.
On February 20, when Navarro arrived at work he found that
all the instruments had been cleaned. Navarro discussed with
employee Curtis Wilks his concerns about using hot water from
the coffee machine.
On February 20, Navarro spoke to House Supervisor Dicob
on two occasions. Navarro told Dicob that he wasn’t trying to
be insubordinate but that he did not feel comfortable using the
methods directed by Fellenz and Kremb because it was not
established procedure. Dicob answered that she was trying to
find a solution to the steampipe issue. After speaking with
Dicob, Navarro spoke to Nurse Mary Hedges. Navarro told
Hedges of the procedures he was instructed to follow and asked
Hedges if she had ever seen or heard anything about using the
Sterrad machine or using hot water from the coffee machine.
Hedges shared Navarro’s concerns.
Around noon, Fellenz called Navarro and asked why Navar-
ro had not used the Sterrad machine as instructed. Navarro
stated that he was uncomfortable using that procedure. Fellenz
stated that Navarro was refusing to follow instructions. Navar-
ro stated that he was not refusing but was uncomfortable.
Fellenz angrily stated that Navarro was not doing as instructed
and that they would discuss the matter the following day.
On Monday, February 21, Navarro met with JoAnn Odell,
human resources consultant. Navarro informed Odell that there
had been no hot water available and that he was instructed by
Fellenz and Kremb to use hot water from the coffee machine
and the Sterrad machine. Navarro said that he was uncomfort-
able with this procedure and that he could find no documenta-
tion to support this procedure. Navarro expressed concern for
his job.
On the morning of February 21, Fellenz wrote a memoran-
dum concerning the weekend and his conversations with Na-
varro. Convinced that Navarro had been insubordinate Fellenz
met with Joan McKisson, director of peri-operative services.
Fellenz told McKisson that he wanted to put Navarro on correc-
tive action for failing to sterilize instruments as instructed by
Fellenz. Fellenz and McKisson met with Odell in her office.
Odell advised against corrective action because there was no
procedure in place to support cleaning and sterilization as sug-
gested by Fellenz. The three agreed that Navarro would be
given a nondisciplinary coaching instead.
Around 2 p.m., Navarro was called to McKisson’s office.
McKisson informed Navarro that Fellenz had accused him of
refusing to follow his instructions. Navarro insisted that he had
finally followed instructions. Nonetheless, Navarro was given
a coaching. The coaching document states, “James refused to
do as instructed by manager and lead tech which directly af-
fected patient care.” On June 2, Respondent issued a memo-
randum stating that the coaching was removed and would not
be part of Navarro’s employment record.
On February 24, Fellenz called Navarro into his office and
gave him a yearly performance evaluation.2 The performance
2 The evaluation had been written prior to February 20.
review consists of two sections: essential functions and behav-
iors. On the essential functions section, Navarro’s grade was
fully meets expectations. However, on the behaviors section,
Navarro’s rating was not fully meeting expectations. Navarro
objected to the comments in the behavior section. Fellenz cred-
ibly testified that he had filled out the behaviors section based
on complaints made to him by employees who worked with
Navarro. Employees Hernandez and Louis Garcia both testi-
fied that they had complained to Fellenz on many occasions
about Navarro.
Odell, Respondent’s human resources consultant, spoke to
Fellenz and told him that the evaluation was inconsistent since
one half of the evaluation had Navarro not meeting expecta-
tions but on the overall evaluation fully meeting expectations.
Fellenz indicated that he intended that Navarro overall met
expectations. Fellenz then issued a revised annual performance
evaluation. Fellenz revised four of the five categories in the
behavior section. Fellenz then graded fully meets expectations
in the behavior section and fully meets expectations in the
overall rating.
During the hearing, General Counsel amended the complaint
to allege that Respondent’s confidentiality agreement and inter-
view of complainant form violates Section 8(a)(1) of the Act.
The interview of complainant form is not given to employ-
ees. During interviews of employees making a complaint,
Odell asks employees not to discuss the matter with their
coworkers while the investigation is ongoing. I find that sug-
gestion is for the purpose of protecting the integrity of the in-
vestigation. It is analogous to the sequestration rule so that
employees give their own version of the facts and not what they
heard another state. I find that Respondent has a legitimate
business reason for making this suggestion. Accordingly, I find
no violation.
Every employee hired by Respondent is required to sign a
confidentiality agreement. The confidentially agreement states:
I understand that I may hear, see and create information that is
private and confidential. Examples of confidential infor-
mation are;
Patient information both medical and financial,
Private employee information (such as salaries, disciplinary
action, etc.) that is not shared by the employee,
Copyright computer programs, Business and strategic plans
Contract terms, financial cost data and other internal docu-
ments.
Keeping this kind of information private and confidential is so
important that if I fail to do so, I understand that I could be
subject to corrective action, including termination and possi-
ble legal action.
B. The Coaching and Evaluations
Pursuant to Section 7 of the Act, employees have the right to
engage in concerted activities for their mutual aid and protec-
tion. Employees having no bargaining representative and no
established procedure for presenting their grievances may take
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
814
action to spotlight their complaint and obtain a remedy. NLRB
v. Washington Aluminum Co., 370 U.S. 9, 12–15 (1962). Ac-
cordingly, an employer may not, without violating Section
8(a)(1) of the Act, discipline or otherwise threaten, restrain, or
coerce employees because they engage in protected concerted
activities.
The Act protects employees who engage in individual action
which is “engaged in with the objective of initiating or inducing
group action.” Mushroom Transportation Co. v. NLRB, 330
F.3d 683, 685 (3d Cir. 1964); Owens-Corning Fiberglas Corp.
v. NLRB, 407 F.2d 1357, 1365 (4th Cir. 1969). Moreover, an
employee need not first solicit other employees’ views for his
activity to be concerted. See Whittaker Corp., 289 NLRB 933,
934 (1988) (employee was engaged in concerted activity where,
not having had a chance to meet with any employee before-
hand, he made a comment in protest as a spontaneous reaction
to the employer’s announcement that no annual wage increase
would be forthcoming). See also Enterprise Products, 264
NLRB 946, 949–950 (1982); Cibao Meat Products, 338 NLRB
934 (2003). In Bell of Sioux City, 333 NLRB 98, 105 (2001),
the Board found protected concerted activity where an employ-
ee complained to fellow employee that she was treated unfairly.
The Board found concerted activity as it involved a speaker and
listeners. In addition, employees do not have to accept the
individual’s invitation to group action before the invitation
itself is considered concerted. El Gran Combo, 284 NLRB
1115 (1987).
If the employer can show that the same action would have
been taken against an employee in the absence of his or her
protected activity, the employer rebuts the General Counsel’s
prima facie case. Wright Line, 251 NLRB 1083 (1980), enfd.
662 F.2d 899 (1st Cir. 1981), cert. denied 455 U.S. 989 (1982).
The clear evidence indicates that Fellenz was angry that Na-
varro had not followed his instructions to use the Sterrad ma-
chine to sterilize the surgical instruments. He spoke to Navarro
and angrily asked why the employee had not followed his in-
structions. Navarro stated that he was not refusing to follow
the instructions but he did not follow the instructions. The first
thing the next morning, Fellenz wrote a memorandum reciting
his belief that Navarro had been insubordinate. He spoke with
his supervisor, McKisson, and then Odell, the human resources
consultant. It was decided to give Navarro a coaching. Ac-
cordingly, I find that Navarro was given the coaching not be-
cause of any protected concerted activity, but solely because
Fellenz believed Navarro had engaged in insubordination.
I find that the performance review given to Navarro was not
motivated by any protected concerted activity. First, the per-
formance review was filled out prior to the concerted activity.
Secondly, Fellenz credibly testified that he was influenced by
complaints made by Navarro’s coworkers. Two coworkers
credibly testified that they had made numerous complaints to
Fellenz concerning Navarro.
C. Independent Violation of Section 8(a)(1)
Central to the protections provided by Section 7 of the Act is
the employees’ right to communicate to coworkers about their
wages, hours, and other terms and conditions of employment.
An employer’s rules prohibiting Section 7 activity are a viola-
tion of the Act, even if such rules have never been enforced.
Franklin Iron & Medal Corp., 316 NLRB 819, 820 (1994).
In NLS Group, 355 NLRB 1154 (2010), enfd. 65 F.3d 475
(1st Cir. 2011), the Board stated that if a rule does not explicitly
restrict Section 7 activity, it is nonetheless unlawful if (1) em-
ployees would reasonably construe the language of the rule to
prohibit Section 7 activity; (2) the rule was promulgated in
response to union activity; or (3) the rule has been applied to
restrict the exercise of Section 7 rights. In the instant case,
Respondent’s confidentiality agreement provides that private
employee information (such as salaries, disciplinary action,
etc.) that is not shared by the employee is to be kept confiden-
tial. Further, keeping this kind of information private and con-
fidential is so important that failure to do so, could subject an
employee to corrective action, including termination and possi-
ble legal action.
In Labinal, Inc., 340 NLRB 203, 209–210 (2003), the em-
ployer argued there was no violation because the rule merely
prohibited employees from finding out about another employ-
ee’s personal pay information and precluded disclosure of that
information absent the employee’s knowledge or permission.
The Board noted,
To prohibit one employee from discussing another employ-
ee’s pay without the knowledge and permission of that em-
ployee muzzles employees who seek to engage in concerted
activity for mutual aid or protection. By requiring that one
employee get permission of another employee to discuss the
latter’s wages, would, as a practical matter, deny the former
the use of information innocently obtained which is the very
information he or she needs to discuss the wages with fellow
employees before taking the matter to management. Id.
In the instant case, Respondent’s confidentiality agreement
prohibits employees from discussing other employees’ salaries
or disciplinary actions, unless such information was originally
disclosed by the original employee. As such it requires an em-
ployee to get permission from another employee to discuss the
latter’s wages and discipline, and could reasonably be con-
strued to prohibit Section 7 activity. Thus, under Labinal, su-
pra, I find that the rule in Respondent’s confidentiality agree-
ment to violate Section 8(a)(1) of the Act.
CONCLUSIONS OF LAW
1. Respondent is an employer engaged in commerce within
the meaning of Section (2), (6), and (7) of the Act.
2. Respondent violated Section 8(a)(1) of the Act by includ-
ing in its confidentiality agreement a prohibition against shar-
ing private employee information such as salaries and disci-
pline.
3. Respondent did not otherwise violate the Act as alleged in
the complaint.
4. The above unfair labor practice is an unfair labor practice
affecting commerce within the meaning of Section 2(6) and (7)
of the Act.
BANNER ESTRELLA MEDICAL CENTER
815
THE REMEDY
Having found that Respondent engaged in unfair labor prac-
tices, I shall recommend that it be ordered to cease and desist
therefrom and that it take certain affirmative action to effectu-
ate the policies of the Act.
[Recommended Order omitted from publication.]