360 NLRB 768
SALEM HOSPITAL CORPORATION a/k/a THE MEMORIAL HOSPITAL OF SALEM COUNTY
768
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
360 NLRB No. 95
Salem Hospital Corporation a/k/a The Memorial
Hospital of Salem County and Health Profes-
sionals and Allied Employees (HPAE). Case 04–
CA–097635
April 30, 2014
DECISION AND ORDER
BY CHAIRMAN PEARCE AND MEMBERS HIROZAWA
AND SCHIFFER
This case arises from Respondent’s unilateral change
to its dress code policy on September 4, 2012, and failure
to furnish information requested by the Union on Febru-
ary 11, 2013.1 For the reasons stated by the judge, and
1
On September 10, 2013, Administrative Law Judge Michael A.
Rosas issued the attached decision. Respondent, Salem Hospital Cor-
poration a/k/a The Memorial Hospital of Salem County, filed excep-
tions, a supporting brief, a reply brief, and an answering brief to the
General Counsel’s cross-exceptions. The General Counsel filed an
answering brief and cross-exceptions.
The National Labor Relations Board has delegated its authority in
this proceeding to a three-member panel.
The Board has considered the decision and the record in light of the
exceptions and briefs and has decided to affirm the judge’s rulings,
findings, and conclusions and to adopt the recommended Order as
modified and set forth in full below.
We shall modify the judge’s recommended Order to conform to the
judge’s findings and to the Board’s standard remedial language, and we
shall substitute a new notice to conform to the Order as modified.
We shall order Respondent to reinstate any unit employees who may
have been discharged under the new dress code policy.
We also clarify the Order to require Respondent to make unit em-
ployees whole for losses they may have sustained as a result of Re-
spondent’s unilateral change to its dress code, including out-of-pocket
costs for any new uniform items purchased to comply with the new
policy and losses sustained by unit employees who may have been
discharged or otherwise disciplined under the new policy. See Critten-
ton Hospital, 342 NLRB 686, 697 (2004); Laurel Baye Healthcare, 352
NLRB 179 (2008), vacated and remanded 564 F.3d 469 (D.C. Cir.
2009), cert. denied 130 S.Ct. 3498 (2010), affd. 355 NLRB 599 (2010).
For unit employees who may have been separated from employment
under the September 4, 2012 dress code policy, backpay shall be com-
puted in accordance with F.W. Woolworth Co., 90 NLRB 289 (1950).
For unit employees who may have been otherwise disciplined under the
September 4, 2012 dress code policy, the make whole remedy shall be
computed in accordance with Ogle Protection Service, 183 NLRB 682
(1970), enfd. 444 F.2d 502 (6th Cir. 1971). For both groups, the reme-
dy shall include interest at the rate prescribed in New Horizons, 283
NLRB 1173 (1987), compounded daily as prescribed in Kentucky River
Medical Center, 356 NLRB 6 (2010). Additionally, we shall order
Respondent to compensate affected employees for the adverse tax
consequences, if any, of receiving lump-sum backpay awards, and to
file a report with the Social Security Administration allocating the
backpay awards to the appropriate calendar quarters for each employee.
Finally, we shall substitute a limited bargaining order for the judge’s
recommended affirmative bargaining order in accordance with
Mimbres Memorial Hospital, 337 NLRB 998, 998 fn. 2 (2002), affd.
sub nom. NLRB v. CHS Community Health Systems, Inc., 108 Fed.
Appx. 577 (10th Cir. 2004). We observe that Respondent is already
subject to an affirmative bargaining order. Memorial Hospital of Salem
County, 357 NLRB No. 119 (2011) (not reported in Board volumes).
for the additional reasons discussed below, we affirm the
judge’s finding that the newly implemented dress code
policy was a material, substantial, and significant change
in unit employees’ terms and conditions of employment
and therefore that Respondent violated Section 8(a)(5)
and (1) of the Act by implementing the change unilater-
ally. We also affirm the judge’s finding that Respondent
violated Section 8(a)(5) and (1) by failing and refusing to
provide the requested information to the Union.2
I. BACKGROUND
Respondent is an acute care hospital. In August 2011,
the Board certified the Union as the exclusive bargaining
representative of 120 of Respondent’s nurses.3
Since at least February 1, 2003, Respondent main-
tained a dress code policy; since at least January 1, 2002,
it maintained a discipline and discharge policy. Re-
spondent also included provisions on personal appear-
ance and discipline in its employee handbooks. Re-
spondent published four editions of its employee hand-
book from April 2009 to April 2012. Each edition con-
tained identical provisions on personal appearance and
discipline.
In April 2012, Respondent approved a revised draft
dress code. The new policy assigned color-coded uni-
forms to each hospital department, provided general
dress code rules applicable to all employees, listed non-
acceptable items, and included a four-step disciplinary
process for employees who failed to abide by the new
policy. Respondent planned to provide three4 free uni-
forms to each employee to help ease the transition to the
new dress code policy, and it began measuring employ-
ees for the new uniforms. Patricia Scherle, Respondent’s
chief nursing officer and facility privacy officer, testified
that the purpose of the new policy was to improve the
professional image of Respondent’s employees. The
color-coded uniform system was also designed to help
staff, patients, and visitors more easily identify and dis-
tinguish employees.
Respondent did not inform the Union about the chang-
es it planned to make to the dress code. The Union be-
2
The requested information concerned Respondent’s then-current
and newly imposed dress code policies, lists of employees and units
affected by the change, and an explanation of the operations of the new
policy. For the reasons stated by the judge, we find that the requested
information is presumptively relevant and that Respondent failed to
rebut the presumption.
3
Thereafter, Respondent refused to bargain with and provide re-
quested information to the Union while challenging the Union’s certifi-
cation. Memorial Hospital of Salem County, 357 NLRB No. 119
(2011) (not reported in Board volumes); Memorial Hospital of Salem
County, 358 NLRB 837 (2012).
4 At one point in his decision, the judge incorrectly stated that Re-
spondent provided employees with two free sets of uniforms.
SALEM HOSPITAL CORP.
769
came aware of the planned changes only when unit em-
ployees told Sandra Lane, the Union’s staff representa-
tive, that their unit managers had made announcements
about the new dress code and had begun taking meas-
urements for the free uniforms. On May 14, 2012, Lane
sent a letter to Respondent demanding bargaining over
changes to the dress code policy. The Union did not re-
ceive a response.
On September 4, 2012, Respondent instituted the new
dress code policy. Employees who had not yet received
their three free sets of uniforms were given a grace peri-
od until October 4, 2012, to comply with the new policy.
On February 4, 2013, the Union filed a charge against
Respondent for unilaterally implementing the new dress
code policy.
II. ANALYSIS
We affirm the judge’s finding that Respondent violated
Section 8(a)(5) and (1) by unilaterally changing its dress
code policy on September 4, 2012. Employers have a
duty to bargain in good faith with union representatives
about mandatory subjects of bargaining, which generally
include uniform requirements and workplace attire. See
Crittenton Hospital, 342 NLRB 686, 690 (2004); Public
Service Co. of New Mexico, 337 NLRB 193, 199 (2001).
To be unlawful, however, there must be evidence that the
unilateral change was a “material, substantial, and signif-
icant” change to employees’ terms and conditions of em-
ployment. See Carey Salt Co., 360 NLRB 201, 212
(2014); Peerless Food Products, 236 NLRB 161, 161
(1978). Whether a change rises to that level is deter-
mined “by the extent to which it departs from the exist-
ing terms and conditions affecting employees.” Southern
California Edison Co., 284 NLRB 1205, 1205 fn. 1
(1987), enfd. 852 F.2d 572 (9th Cir. 1988).
For the reasons stated by the judge, and as further ex-
plained below, we find that the new dress code policy
differed materially, substantially, and significantly from
the April 2012 handbook provisions on personal appear-
ance and discipline.5 Under the handbook provisions,
employees had wide latitude to determine the color and
5 The judge compared the new dress code with Respondent’s 2003
dress code rather than the requirements set forth in its April 2012 hand-
book. We find that the appropriate comparison is to the 2012 hand-
book, which contained Respondent’s most recent provisions on person-
al appearance and discipline. The judge’s error does not affect our
decision, however, because the language in the 2003 policy is nearly
identical to the handbook provisions.
We find that the judge properly rejected Respondent’s arguments
that the new dress code policy was an appropriate exercise of manage-
ment prerogatives, see Crittenton Hospital, above at 690, and that the
Board should apply the “core purposes” analysis from Peerless Publi-
cations, 283 NLRB 334 (1987), to hospital employers, see Virginia
Mason Hospital, 357 NLRB 564, 567–568 (2011).
type of their scrubs. Employees were also permitted to
wear hoodies, sweatshirts, and fleece jackets. The new
policy required employees to wear color-coded uniforms
and permitted only coordinating solid or print warm-up
jackets.
These changes had a significant financial impact on
unit employees. As the judge found, the new color-
coded uniform requirements “render[ed] useless most, if
not all, of their personal scrub inventories containing
other colors and styles.” Notably, Respondent must have
recognized this adverse financial impact because it pro-
vided three free sets of scrubs to reduce the initial mone-
tary cost to employees of complying with the new poli-
cy.6 But employees would inevitably need to purchase
replacement scrubs when the free scrubs no longer fit or
wore out. Although Respondent had always required
employees to purchase their own scrubs, most employees
already owned multiple sets of scrubs before the dress
code policy was changed. Most of those scrubs did not
comply with the color codes under the new policy; there-
fore, when the free scrubs wore out, most employees
would have had to purchase new ones. Further, we find
that the new dress code’s ban on hoodies, sweatshirts,
and fleece jackets also had a significant financial impact
on unit employees. Under the prior dress code, it was
common for employees to wear these items. To comply
with the new dress code, employees who wanted to stay
warm at work would have had to purchase coordinating
solid or print warm-up jackets.
For those reasons alone, we would affirm the judge’s
finding that Respondent made material, substantial, and
significant changes to its dress code policy.
But there is another, independent reason to affirm the
judge’s finding: in addition to imposing changed attire
requirements, Respondent’s revised dress code imposed
a new disciplinary process for dress code violations. In
the past, the handbook provision on personal appearance
did not specifically refer to discipline, and the handbook
provision on discipline did not specifically refer to dress
code violations. An employee who violated the dress
code was simply sent home and made to change into ap-
propriate attire. If the employee failed to comply, then
the employee could have faced discipline under the dis-
cipline provision of Respondent’s handbook. That provi-
sion stated that “[t]he disciplinary action that is appropri-
6 Respondent’s attempt to mitigate the financial impact of the new
dress code does not make its changes lawful. Indeed, the Board has
found that an employer’s provision of free uniforms, without bargain-
ing with the union, still violates Sec. 8(a)(5) and (1). Middleboro Fire
Apparatus, Inc., 234 NLRB 888, 894 (1978), enfd. 590 F.2d 4 (1st Cir.
1978). We find no such violation here, because none is alleged. Our
broader point, rather, is that an employer cannot evade its statutory duty
to bargain by making (arguably) offsetting unilateral changes.
770
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
ate for any particular act or misconduct depends on many
factors . . . . The disciplinary action rests in the sole dis-
cretion of the facility.” Chief Nursing Officer Scherle
testified, however, that she did not know of any employ-
ees who were disciplined for violating the old dress code
(perhaps because the old code was comparatively liberal
as to the sorts of apparel permitted).
By contrast, the new dress code contained a specific
disciplinary process for dress code violations. Under the
new dress code, there was no discretion in determining
discipline and no factors other than the employees’ non-
compliance with the dress code were considered (other
than prior dress code violations). As the judge noted,
“the policy stated that employees ‘will be sent home if
they arrive for their scheduled shift not dressed as per
policy’ and faced progressive discipline for violating it.”7
Not only did the new policy impose more stringent disci-
pline, it also contained more restrictions than the past
dress code, thus making it more easily violated. Em-
ployees therefore faced a heightened prospect of disci-
pline under the new dress code. The addition of this dis-
ciplinary process alone is sufficient to establish that the
new dress code differed materially, substantially, and
significantly from the past dress code. See Flambeau
Airmold Corp., 334 NLRB 165, 166 (2001), modified
337 NLRB 1025 (2002) (finding that the threat of disci-
pline for violations of the new policy demonstrated that
the change was significant).8
Finally, we find no merit in Respondent’s argument
that the timing of the Union’s charge undercuts the sig-
nificance of the changes to the dress code. Observing
that the Union did not file its charge until 9 months after
it learned of the planned dress code changes, and 5
months after the changes were implemented, Respondent
contends that the Union’s “dilatory tactics” compel a
finding that the changes were not material, substantial, or
significant. Here, of course, it is undisputed that the Un-
ion’s charge was timely under Section 10(b) of the Act.
Even accepting, for the sake of argument, the dubious
proposition that the timing of a charge could be probative
of the materiality of an underlying unilateral change, the
Union’s timing here provides no support for the Re-
spondent’s position. When the Union learned of the pro-
spective changes to the dress code, it promptly requested
bargaining, thus indicating (contrary to Respondent’s
7 For a first offense, an employee would receive a verbal warning;
for a second offense, a written warning; for a third offense, a final
written warning; and for a fourth offense, termination.
8 Even if Respondent had not added this new disciplinary process to
the dress code, any discipline under the new dress code would itself be
unlawful. Ferguson Enterprises, Inc., 349 NLRB 617, 618–619
(2007).
argument) that it did consider the changes to be signifi-
cant.9 That the Union did not file a charge with the
Board at that same time is irrelevant, as no unilateral
change had yet taken place. And although the Respond-
ent implemented the changes in September, most of the
unit employees would not have incurred the costs result-
ing from the changes until sometime later, when the hos-
pital-supplied scrubs had worn out and had to be re-
placed. In those circumstances, we find nothing “dilato-
ry” in the Union’s response to the new dress code, and
we reject any notion that the Union’s “delay” in filing its
indisputably timely charge establishes that Respondent’s
unilateral changes were not material, substantial, or sig-
nificant.
For all the foregoing reasons, we affirm the judge’s
finding that Respondent violated Section 8(a)(5) and (1)
by unilaterally changing its dress code policy on Sep-
tember 4, 2012.
ORDER
The National Labor Relations Board orders that the
Respondent, Salem Hospital Corporation a/k/a The Me-
morial Hospital of Salem County, Salem County, New
Jersey, its officers, agents, successors, and assigns, shall
1. Cease and desist from
(a) Changing the terms and conditions of employment
of its unit employees without first notifying Health Pro-
fessionals and Allied Employees (the Union) and giving
it an opportunity to bargain.
(b) Refusing to bargain collectively with the Union by
failing and refusing to furnish it with requested infor-
mation that is relevant and necessary to the Union’s per-
formance of its functions as the collective-bargaining
representative of the Respondent’s unit employees.
(c) In any like or related manner interfering with, re-
straining, or coercing employees in the exercise of the
rights guaranteed them by Section 7 of the Act.
2. Take the following affirmative action necessary to
effectuate the policies of the Act.
(a) Before implementing any changes in wages, hours,
or other terms and conditions of employment of unit em-
ployees, notify and, on request, bargain with the Union
as the exclusive collective-bargaining representative of
employees in the following bargaining unit:
9 The Union was under no obligation to reiterate its bargaining re-
quest when the Respondent later presented the new dress code as a fait
accompli. See Regal Cinemas, Inc. v. NLRB, 317 F.3d 300, 314 (D.C.
Cir. 2003) (finding that “[a] union is ‘not required to go through the
motions of requesting bargaining’ . . . if it is clear that an employer has
made its decision and will not negotiate”) (citing Gratiot Community
Hospital, 312 NLRB 1075, 1080 (1993), enfd. in relevant part 51 F.3d
1255, 1259–1260 (6th Cir. 1995)).
SALEM HOSPITAL CORP.
771
All full-time and regular part-time, and per diem Regis-
tered Nurses, including Staff Nurses, Case Managers,
and Charge Nurses, excluding all other employees,
managers, guards, and supervisors as defined in the
Act.
(b) Rescind the changes in the terms and conditions of
employment for its unit employees that were unilaterally
implemented on September 4, 2012.
(c) Make unit employees whole for any losses in-
curred by them due to Respondent’s unilateral changes to
the dress code on September 4, 2012.
(d) Rescind any disciplinary action taken against unit
employees for violating the September 4, 2012 dress
code.
(e) Within 14 days from the date of this Order, offer
any unit employees who may have been discharged for
violating the September 4, 2012 dress code full rein-
statement to their former jobs or, if those jobs no longer
exist, to substantially equivalent positions, without prej-
udice to their seniority or any other rights or privileges
previously enjoyed.
(f) Make unit employees whole for any loss of earn-
ings and other benefits they may have suffered as a result
of their discharge or other disciplinary action under the
September 4, 2012 dress code, in the manner set forth in
the remedy section of the judge’s decision as amended in
this decision.
(g) Compensate any unit employees who may have
been discharged or otherwise disciplined under the Sep-
tember 4, 2012 dress code for the adverse tax conse-
quences, if any, of receiving lump-sum backpay awards,
and file a report with the Social Security Administration
allocating the backpay awards to the appropriate calendar
quarters for each employee.
(h) Within 14 days from the date of this Order, re-
move from its files any reference to any discharges or
other disciplinary action that may have been imposed
under the September 4, 2012 dress code, and within 3
days thereafter, notify the employees in writing that this
has been done and that the discharges or other discipli-
nary action will not be used against them in any way.
(i) Furnish to the Union in a timely manner the infor-
mation requested by the Union on February 11, 2013.
(j) Preserve and, within 14 days of a request, or such
additional time as the Regional Director may allow for
good cause shown, provide at a reasonable place desig-
nated by the Board or its agents, all payroll records, so-
cial security payment records, timecards, personnel rec-
ords and reports, and all other records, including an elec-
tronic copy of such records if stored in electronic form,
necessary to analyze the amount of backpay due under
the terms of this Order.
(k) Within 14 days after service by the Region, post at
its Salem, New Jersey facility copies of the attached no-
tice marked “Appendix.”10
Copies of the notice, on
forms provided by the Regional Director for Region 4,
after being signed by the Respondent’s authorized repre-
sentative, shall be posted by the Respondent and main-
tained for 60 consecutive days in conspicuous places,
including all places where notices to employees are cus-
tomarily posted. In addition to physical posting of paper
notices, the notices shall be distributed electronically,
such as by email, posting on an intranet or an internet
site, and/or other electronic means, if the Respondent
customarily communicates with its employees by such
means. Reasonable steps shall be taken by the Respond-
ent to ensure that the notices are not altered, defaced, or
covered by any other material.
If the Respondent has
gone out of business or closed the facility involved in
these proceedings, the Respondent shall duplicate and
mail, at its own expense, a copy of the notice to all cur-
rent employees and former employees employed by the
Respondent at any time since September 4, 2012.
(l) Within 21 days after service by the Region, file
with the Regional Director for Region 4 a sworn certifi-
cation of a responsible official on a form provided by the
Region attesting to the steps that the Respondent has
taken to comply.
APPENDIX
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
The National Labor Relations Board has found that we
violated Federal labor law and has ordered us to post and
obey this notice.
FEDERAL LAW GIVES YOU THE RIGHT TO
Form, join, or assist a union
Choose representatives to bargain with us on
your behalf
Act together with other employees for your bene-
fit and protection
Choose not to engage in any of these protected
activities.
10 If this Order is enforced by a judgment of a United States court of
appeals, the words in the notice reading “Posted by Order of the Na-
tional Labor Relations Board” shall read “Posted Pursuant to a Judg-
ment of the United States Court of Appeals Enforcing an Order of the
National Labor Relations Board.”
772
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
WE WILL NOT change your terms and conditions of
employment without first notifying Health Professionals
and Allied Employees (the Union) and giving it an op-
portunity to bargain.
WE WILL NOT refuse to bargain collectively with the
Union by failing and refusing to furnish it with requested
information that is relevant and necessary to the Union’s
performance of its functions as the collective-bargaining
representative of our unit employees.
WE WILL NOT in any like or related manner interfere
with, restrain, or coerce you in the exercise of the rights
listed above.
WE WILL, before implementing any changes in wages,
hours, or other terms and conditions of employment of
unit employees, notify and, on request, bargain with the
Union as the exclusive collective-bargaining representa-
tive of our employees in the following bargaining unit:
All full-time and regular part-time, and per diem Regis-
tered Nurses, including Staff Nurses, Case Managers,
and Charge Nurses, excluding all other employees,
managers, guards, and supervisors as defined in the
Act.
WE WILL rescind the changes in the dress code for our
unit employees that were unilaterally implemented on
September 4, 2012.
WE WILL make unit employees whole for any losses
they may have incurred due to our unilateral changes to
the dress code on September 4, 2012.
WE WILL rescind any disciplinary action taken against
unit employees for violating the September 4, 2012 dress
code.
WE WILL, Within 14 days from the date of the Board’s
Order, offer any unit employees who may have been dis-
charged for violating the September 4, 2012 dress code
full reinstatement to their former jobs or, if those jobs no
longer exist, to substantially equivalent positions, with-
out prejudice to their seniority or any other rights or priv-
ileges previously enjoyed.
WE WILL make unit employees whole for any loss of
earnings and other benefits resulting from their cessation
of employment or other disciplinary action under the
September 4, 2012 dress code, less any net interim earn-
ings, plus interest.
WE WILL compensate any unit employees who may
have been discharged or otherwise disciplined under the
September 4, 2012 dress code for the adverse tax conse-
quences, if any, of receiving lump-sum backpay awards,
and wE WILL file a report with the Social Security Ad-
ministration allocating the backpay awards to the appro-
priate calendar quarters for each employee.
WE WILL, within 14 days from the date of the Board’s
Order, remove from our files any reference to any dis-
charges or other disciplinary action that may have been
imposed under the September 4, 2012 dress code, and WE
WILL, within 3 days thereafter, notify the employees in
writing that this has been done and that the discharges or
other disciplinary action will not be used against them in
any way
WE WILL furnish to the Union in a timely manner the
information requested by the Union on February 11,
2013.
SALEM HOSPITAL CORPORATION A/K/A THE
MEMORIAL HOSPITAL OF SALEM COUNTY
The
Board’s
decision
can
be
found
at
www.nlrb.gov/case/04-CA-097635 or by using the QR
code below. Alternatively, you can obtain a copy of the
decision from the Executive Secretary, National Labor
Relations Board, 1099 14th Street, N.W., Washington,
D.C. 20570, or by calling (202) 273–1940.
David Faye, Esq., for the General Counsel.
John Jay Matchulat, Esq., of Brentwood, Tennessee, for the
Respondent.
Lisa Leshinski, Esq., of Haddon Heights, New Jersey, for the
Charging Party.
DECISION
STATEMENT OF THE CASE
MICHAEL A. ROSAS, Administrative Law Judge. This case
was tried in Philadelphia, Pennsylvania, on June 11, 2013. The
Health Professionals and Allied Employees (HPAE) (the Un-
ion) filed the charge on February 4, 2013,1 and the amended
charge on May 31. The Acting General Counsel issued the
complaint on March 28 and the amended complaint on April 4.
The amended complaint alleges that Salem Hospital Corpora-
tion a/k/a The Memorial Hospital of Salem County (the Em-
ployer) violated Section 8(a)(5) and (1) of the National Labor
Relations Act (the Act)2 by (1) failing and refusing to bargain
with the Union over a change to the dress policy and (2) failing
and refusing to furnish the Union with requested information
which was necessary a nd relevant to the performance of its
1 All dates are 2013, unless otherwise indicated.
2 29 U.S.C. § 151–169.
SALEM HOSPITAL CORP.
773
duties as the exclusive collective-bargaining representative of
certain employees. The Employer denies the allegations and
contends that the change in the dress policy was de minimis and
does not rise to the level of unfair labor practice, and that there
was no basis to respond to the Union’s information request.
On the entire record,3 including my observation of the de-
meanor of the witnesses, and after considering the briefs filed
by the Acting General Counsel, the Employer, and the Charg-
ing Party, I make the following
FINDINGS OF FACT
I. JURISDICTION
The Employer, a New Jersey corporation, is engaged in the
operation of an acute care hospital (the Hospital) at its facility
in Salem, New Jersey, where it annually receives gross reve-
nues in excess of $250,000 and purchases and receives goods
valued in excess of $50,000 directly from points outside the
State of New Jersey. The Employer admits, and I find, that it
is an employer engaged in commerce within the meaning of
Section 2(2), (6), and (7) and a health care institution within
the meaning of Section 2(14) of the Act, and that the Union is
a labor organization within the meaning of Section 2(5) of the
Act.
II. ALLEGED UNFAIR LABOR PRACTICES
A. The Hospital’s Operations, Policies, and Procedures
Richard Grogan serves as the Employer’s interim chief ex-
ecutive officer (CEO). P atricia Scherle, a registered nurse, is
the Hospital’s chief nursing officer and facility privacy officer.
Her directives are implemented by nursing supervisors. Linda
Tuting has served as the Employer’s director of human re-
sources since October 2011.
All hospital employees receive an employee handbook,
which is updated periodically.4 Since 2009, the employee hand-
book has contained policies relating to personal appearance
and discipline. The employee handbook also explains the
significance of the policies and the need for compliance. The
April 2009, July 29, 2010, and April 30, 2012 versions all state,
at page ii:
Much of the information on these pages is a summary of fa-
cility policies as well as federal, state and local laws which
change from time to time. Due to the nature of healthcare
operations and variations necessary to accommodate indi-
vidual situations, the guidelines set out in this handbook
may not apply to every employee in every situation. The
facility reserves the right to rescind, modify or deviate from
these or other guidelines, policies, practices or procedures
relating to employment matters from time to time as it con-
siders necessary in its sole discretion, either in individual or
3
The Acting General Counsel’s unopposed motion to correct the
transcript, dated July 30, 2013, is granted and received in evidence as
GC Exh. 13.
4 There is no issue that every employee is provided with an employ-
ee handbook. However, the Employer’s recitation of how the Hospi-
tal’s policies, procedures, and manuals are generated elsewhere through
its parent company or a management consulting company is irrelevant to
the issues here. (R. Exhs. 6(a)–(f); Tr. 161–162; 169–171, 179.)
facility-wide situations with or without notice.5
Similarly, page 1 of each employee handbook advises em-
ployees that its provisions are subject to revision periodically:
The rules, policies and procedures stated in this handbook
are guidelines only . . . and are subject to change at the sole
discretion of the facility as are all other facility policies,
procedures, methods and other programs. From time to
time, you may receive updated information concerning
changes in policy. If you have any questions regarding any-
thing in this handbook, please consult with your supervisor
or the facility’s Human Resources Department.
A “Discipline and Discharge Policy” has been in place since
January 1, 2002.6 That policy was revised on January 1, 2009.7
On July 1, 2010, the Employer’s parent company issued a six-
page model Discipline and Discharge Policy B.7.8 The Em-
ployer’s most recent and current policy on “Discipline and
Termination of Employment,” effective since July 1, 2011,
addresses dress code infractions, if any. The policy states, inter
alia, “Discipline is not required to follow a rigid process but is
fact specific.” and, further, “The disciplinary action that is ad-
ministered for any particular act or misconduct rests in the sole
discretion of the Facility.” It sets forth the following discipli-
nary options: counseling; first written warning; second/final
written warning; third written warning; investigative suspen-
sion; disciplinary suspension; termination of employment. The
disciplinary policy in the employee handbook, as revised on
April 30, 2012, contains similar language to the July 1, 2011
disciplinary policy, but adds two additional types of discipli-
nary—probation and demotion.
At issue is the Employer’s dress policy for nursing staff. The
initial Dress Code and Personal Appearance Policy was adopted
on February 1, 2003 (the past dress policy). It was relatively flexi-
ble in scope, requiring employees to dress professionally and
appropriately, but leaving stricter requirements to each Hospital
department. It stated, in pertinent part:
Each department should develop and
maintain written
guidelines that identify the appropriate dress or uniform
for each position as well as items of clothing or shoes that
are prohibited if they present a safety hazard . . . or that do
not promote a professional image.” Further, it stated that
“each department may formulate whatever dress codes are
necessary to maintain a professional and safe working envi-
ronment.” . . . If uniforms are required, they must be of the
established color and style specified for the specific work
unit.”9
Except for surgery department nurses, who were provided
green scrubs by the Hospital, nurses provided their own uni-
5 R. Exhs. 1–3.
6 R. Exhs. 4(a)–(d).
7 R. Exhs. 5(a)–(d).
8 Jt. Exh. 1.
9 GC Exh. 6.
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DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
forms.10 As a result, there was a variety of scrub colors and
styles worn within the Hospital. Moreover, nurses frequently
wore a variety of jackets, fleeces, and sweatshirts, including
hoodies and sweatpants.11
The past dress policy did not specifically refer to disciplinary
measures for dress code violations, although a nurse who came
to work inappropriately dressed could have been directed to
change into more appropriate attire. If a nurse failed or refused
to comply with such a directive, the Employer could have ap-
plied its progressive disciplinary policy.12
B. The Parties’ Collective-Bargaining Relationship
Pursuant to a representation election held on September 1–2,
2010, and a subsequent Decision and Direction of Election, in a
bargaining unit consisting of all full-time, regular part-time,
and per diem registered nurses, including staff nurses, case
managers, and charge nurses, employed by the Employer at the
Hospital, but
excluding
all
other
employees,
managers,
guards, and supervisors as defined in the Act.
On August 3, 2011, the Board certified the Union as the ex-
clusive collective- bargaining representative of approximately
120 hospital employees (the unit) within the meaning of Sec-
tion 9(b) of the Act:
All full-time and regular part-time, and per diem Registered
Nurses, including Staff Nurses, Case Managers, and Charge
Nurses, excluding all other employees, managers, guards and
supervisors as defined in the Act.13
By letter to Grogan, dated August 8, 2011, the Union re-
quested that the Employer enter into collective bargaining.14 In
another letter to Grogan, dated August 15, 2011, the Union
requested certain information in anticipation of bargaining,
including a copy of the Employer’s policy and procedure
manuals, by September 30, 2011. The Union also provided
possible bargaining dates in November and December 2011.15
By letter, dated August 17, 2011, Grogan rejected the request
to meet and bargain on the ground that the Employer was test-
ing certification.16
Recognition and bargaining issues persisted, however, and
on November 29, 2011, the Board issued an Order finding
that the Employer refused to meet and bargain with the Union
in violation of Section 8(a)(5) and (1).17 On July 31, 2012, the
Employer’s failure and refusal to provide information request-
ed by the Union was also found to be a violation of Section
10 Operating room nurses were required to wear specific scrubs to
meet State nursing regulations. (Tr. 38–39, 70, 72–73, 93–94, 101, 104,
135–136, 164, 165.)
11
There is no dispute as to the diversity of colors and styles of
scrubs used by nurses under the past dress policy. (GC Exhs. 6, 9; Tr.
35, 41, 70, 79–80, 85–86, 130, 135, 136–137, 163, 172–173, 181, 184.)
12 Nurse Tracy McAllister’s testimony regarding past policy was not
refuted by Scherle nor any other employer witness. (Tr. 46, 68–70, 96,
137–138.)
13 GC Exh. 2.
14 GC Exh. 3.
15 GC Exh. 4.
16 GC Exh. 5.
17 357 NLRB 68.
8(a)(5) and (1) of the Act.18
C. The Hospital’s Dress Code Change
In March 2012, Sherle renewed the Hospital’s initiative to
improve the dress and appearance of its nurses. Her objectives
were to implement a dress policy curtailing sloppy appearances,
promote a greater sense of professionalism among nurses, and
enabling patients, visitors, patients, and other hospital employ-
ees to easily identify the departmental affiliation of nurses based
on the color of their scrubs. In addition, visitors were to be pro-
vided with visitors badges containing an index of the colors of
scrubs worn by clinical staff.19
In early April 2012, the Hospital’s unit managers began in-
forming nurses at meetings that there would be a new dress
policy. On April 17, the Employer began measuring nurses for
new scrubs.20 On August 21, the Employer posted a notice
instructing nurses to pick up their solid navy blue scrubs in the
human resources department and begin using them on Septem-
ber 4.21 Exceptions were listed for operating, delivery, and
cardiac rehabilitation room nurses, who were required to wear
colors and patterns specific to their departments.22 Each nurse
was provided with three free uniforms in the required color,
thus rendering useless most, if not all, of their personal scrub
inventories containing other colors and styles. The cost of any
additional or replacement scrubs was to be borne by the nurs-
es.23
Included with the scrubs were copies of the new dress policy
listing the scrub colors for the various departments. The policy
also limited warmup jackets to those matching the navy blue
scrubs and precluded the use of certain apparel, including hood-
ies and fleece jackets, jewelry, piercings, shoes, and body art.24
The change has resulted in discomfort from the cold to at least
one employee due to her inability to wear sweatshirts or hood-
ies over her scrubs during the winter.25
With respect to compliance, the policy stated that employees
“will be sent home if they arrive for their scheduled shift
not dressed as per policy” and faced progressive discipline for
violating it.26 Nurses were given a 30-day grace period to com-
18
Memorial Hospital of Salem
County, 358 NLRB 837, 840
(2012).
19 Neither Scherle’s expertise in nursing administration nor the mer-
its of her initiative were challenged. (Tr. 128–131, 132–133, 137, 164–
165, 184; R. Exh. 9.)
20 There is no indication that the Union was involved in providing
feedback to the Employer about the new scrubs during this timeframe.
(Tr. 159–160, 190–193.)
21 GC Exh. 8.
22 This finding is based on the credible testimony of nurses Thomas
and McAllister. (Tr. 41, 44–45, 57–58, 70–71, 76, 79–81, 92, 100, 103,
110–111, 113, 116, 136–137, 160, 163–164, 172–174, 181, 189–190;
GC Exh. 9.)
23 McAllister and Thomas provided credible and unrefuted testimo-
ny regarding the many different colored scrubs that they purchased and
used over the years. (Tr. 71–79, 83–84, 92–93, 96, 103–109, 110, 117,
164–165, 169, 193.)
24 GC Exhs. 7–9(a); R. Exh. 7.
25 The Employer did not contest McAllister’s assertion as to the cold
working conditions in the Hospital during the winter months. (Tr. 46,
81–84, 112.)
26 GC Exhs. 9, 9(a).
SALEM HOSPITAL CORP.
775
ply with the new dress policy. Between September 4 and Oc-
tober 4, 2012, the Employer provided new scrubs to approxi-
mately 250 nurses. Some employees, however, elected to pur-
chase their own solid navy blue scrubs and did not use those
provided by the Employer.27
D. Request to Bargain and Information Request
In a letter dated May 14, 2012, to Grogan, Lane wrote that
the Union demanded bargaining over unilateral changes it
heard that Employer intended to make to its dress policy. In
addition, Lane requested that specific information about the
new dress policy be provided by May 21, 2012. The Employer
did not respond to the request.28
By letter, dated February 11, 2013, the Union requested bar-
gaining with the Employer over the changes to the past dress
policy and requested the following information by February 18,
2013: current policies relevant to the Hospital dress policy;
new policies and/or changes to policies relevant to uni-
forms/dress code; list of units affected by these changes; list of
all bargaining unit members that will be affected by the chang-
es; and an explanation as to whether the Employer would pro-
vide new uniforms or employees be expected to purchase them,
how employees would be reimbursed for purchasing new uni-
forms, applicable disciplinary action if employees did not com-
ply with the policy, and any grace period for compliance. The
Employer neither responded nor provided the Union with any
of the requested information.29
Legal Analysis
A. Unilateral Change in Dress Code Policy
The Acting General Counsel alleges that the Employer vio-
lated Section 8(a)(5) and (1) of the Act by unilateral changing
its dress code policy on or about September 4, 2012, without
giving the Union notice and an opportunity to bargain. The
Employer denies it was obligated to bargain with the Union
over the change, and argues the change was de minimis, not
“material, substantial, and significant,” thus, does not rise to an
8(a)(5) and (1) violation. The Employer further contends that
the change is protected because it goes to the core purpose of
the Hospital and was a proper exercise of management preroga-
tive.
An employer has a statutory duty to bargain in good faith
with union representatives about wages, hours, and other condi-
tions of employment, commonly referred to as “mandatory”
subjects of bargaining. Crittenton Hospital, 342 NLRB 686,
691 (2004), citing NLRB v. Borg-Warner Corp., 356 U.S. 342
(1958). Workplace apparel is a mandatory subject of bargain-
ing. Id. at 690. However, not all unilateral changes in bargain-
ing unit employees’ terms and conditions of employment are
found to be unfair labor practices. Crittenton, 342 NLRB at
687. A change must be a “material, substantial, and signifi-
cant” to constitute an unfair labor practice. Id.
A minor change, stemming from a prior policy, and not
27
McAllister and Thomas provided credible testimony as to their
dislike for the Hospital-issued scrubs or difficulties getting the proper
fit. (Tr. 75, 92, 97–98, 116–117, 167, 193–194.)
28 GC Exh. 7(a); Tr. 61–62.
29 GC Exh. 10(a); Tr. 48–49.
shown to adversely affect the employees, will not constitute an
unfair labor practice. Id. In Crittenton, the Board found that a
hospital’s previous policy, which “strongly discouraged artifi-
cial nails,” and its new policy, which outright prohibited artifi-
cial nails, were not so materially different to constitute an
8(a)(5) and (1) violation. Id. In the instant case, however, the
Employer’s past and new dress polices differed significantly.
The Employer’s past dress policy stated that each department
would have a dress policy that nurses were expected to follow,
and required all employees to be properly groomed and appro-
priately dressed. The policy also provided employees with
wide latitude as to the type and colors of scrubs worn. The new
dress policy, however, eliminated that discretion. It requires
nurses to wear an all navy blue uniform, permitting only navy
blue scrubs and matching warmup jackets if so desired.
Although the Employer provided each nurse hired with two
pairs of navy blue scrubs in order to comply with the change in
policy, it did not ameliorate the adverse financial impact on
nurses, at least some of whom accumulated inventories of doz-
ens to hundreds of scrubs for use at work. Many, if not most,
of their scrubs could not be worn under the new dress policy
and were rendered inappropriate for use. Because the change in
the new dress policy departed significantly from the existing
terms and conditions of employment under the past dress poli-
cy, the change is material. Crittenton, supra at 687 (change
measured by the extent it departs from the existing terms and
conditions affecting employees).
The Employer further argues the unilateral change in the new
dress policy is not a violation of the Act because the change
reflects the “protection of the core purposes of the enterprise,”
Peerless Publications, 283 NLRB 334, 335 (1987) (change in
policy central to employer’s core purpose, narrowly tailored to
achieve that purpose, and appropriately limited to the affected
employees, is not a violation of the Act). However, the Board
recently refused to apply the Peerless Publications test to a
hospital employer. Virginia Mason Hospital, 357 NLRB 564,
fn. 7 (2011).30 Moreover, the Employer’s assertion that its
decision to implement a system of assigned colored scrubs fell
within management’s discretion ignores the fact that uniform
requirements and workplace appearance are mandatory subjects
of bargaining. Thus, the assertion that a change in dress policy
merely reflects an appropriate exercise of management preroga-
tives simply contravenes established Board law. Crittenton
Hospital, 342 NLRB at 690.
Finally, the Employer’s arguments based on Noel Canning v.
NLRB, 705 F.3d. 490 (D.C. Cir. 2012), and NLRB v. New Vista
Nursing & Rehabilitation, 719 F.3d 203 (3d Cir. 2013), that
decisions issued by the Board are invalid and unenforceable,
and that the Acting General Counsel has no authority to prose-
cute, are unavailing. First, Board judges are bound to apply
established Board precedent which neither the Board nor the
Supreme Court has reversed, notwithstanding contrary deci-
30
Contrary to the Employer’s argument that the Board’s supple-
mental decision to Virginia Mason Hospital, 358 NLRB 531 (2012),
effectively permitted the core purpose analysis to apply to the health
care industry, the Board clearly stated it would not apply the Peerless
Publications analysis to the hospital industry.
776
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
sions by courts of appeals. See, e.g., G4S Regulated Security
Solutions, 359 NLRB 947, 947 fn. 1 (2013); Waco, Inc., 273
NLRB 746, 749 fn. 14 (1984); Los Angeles New Hospital,
244 NLRB 960, 962 fn. 4 (1979), enfd. 640 F.2d 1017 (9th
Cir. 1981, and Iowa Beef Packers, 144 NLRB 615, 616 (1963,
enfd. in part 331 F.2d 176 (8th Cir. 1964). Second, and
more importantly, as a result of a recent burst of bipartisan
cooperation in the United States Senate, the Board is now
stacked with a full house.31
Under the circumstances, the workplace uniform require-
ments are a mandatory subject of bargaining, and the Employ-
er’s change in the dress policy was material, substantial and
significant. Accordingly, the Employer’s failure to bargain and
its unilateral change in the new dress policy violated Section
8(a)(5) and (1) of the Act.
B. Information Request
The Acting General Counsel also alleges that the Employer
violated Section 8(a)(5) and (1) by failing to provide infor-
mation concerning the new dress policy requested in the Un-
ion’s information requests since on or about February 11, 2013.
The Employer denies that it violated the Act and, in any event,
insists there was no basis for it to respond to the Union’s re-
quest.
It is well established that employers have a duty to furnish
relevant information to a union representative during contract
negotiations. NLRB v. Truitt Mfg. Co., 351 U.S. 149 (1956). If
a union seeks information regarding the terms and conditions of
employment, the information requested is presumptively rele-
vant to the union’s proper performance of its duties. Honda of
Hayward, 314 NLRB 443, 449 (1994). Information concerning
an employer’s policies and procedures with respect to work-
place appearance and attire is directly related to a unit employ-
ee’s terms and conditions of employment; this information is
presumptively relevant. Id. at 444, 448, 450, 455.
The union is entitled to receipt of the requested information
31 See August 13, 2013 National Labor Relations Board Press Re-
lease
at
http://www.nlrb.gov/news-outreach/news-releases/national-
labor-relations-board-has-five-senate-confirmed-members.
unless the employer presents sufficient evidence to rebut the
presumption of relevance. Id. at 449. However, the Employer
failed to present such evidence.32 Therefore, because the in-
formation requested pertained to unit employees’ terms and
conditions of employment, the Employer was statutorily obli-
gated to respond in good faith and as promptly as possible.
West Penn Power Co., 339 NLRB 585, 587 (2003), enfd. in
pertinent part 394 F.3d 233 (4th Cir. 2005). Accordingly, the
Employer violated Section 8(a)(5) and (1) of the Act by failing
to respond to the Union’s information request since February
11, 2013.
CONCLUSIONS OF LAW
1. The Employer failed and refused to bargain with the
Union as the exclusive collective-bargaining representative of
its employees in violation of Section 8(a)(5) and (1) of the
Act by: (1) changing the dress policy for bargaining unit em-
ployees on September 4, 2012, without first giving the Union
an opportunity to bargain; and (2) failing or refusing to provide
the Union with information requested on February 11, 2013.
2. The Union is a labor organization within the meaning of
Section 2(5) of the Act.
3. By engaging in the above-referenced unlawful conduct,
the Employer has engaged in unfair labor practices affecting
commerce within the meaning of Section 2(6) and (7) of the
Act.
REMEDY
Having found that the Employer has engaged in certain un-
fair labor practices, I shall order it to cease and desist therefrom
and to take certain affirmative action designed to effectuate the
policies of the Act.
[Recommended Order omitted from publication.]
32 Contrary to the Employer’s assertion, the subject matter of the re-
quested information was bargainable. Moreover, the fact that the Union
waited 5 months to request information after the implementation of the
dress code is inconsequential, since the Union has 6 months to file a
charge.