362 NLRB 406
LILY TRANSPORTATION CORPORATION
406
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
Lily Transportation Corporation and Robert Suchar.
Case 01–CA–108618
March 30, 2015
DECISION AND ORDER
BY MEMBERS MISCIMARRA, HIROZAWA,
AND MCFERRAN
On April 22, 2014, Administrative Law Judge Kenneth
W. Chu issued the attached decision. The Respondent
filed exceptions and a supporting brief, and the General
Counsel filed an answering brief.
The National Labor Relations Board has delegated its
authority in this matter to a three-member panel.
The Board has considered the decision and record in
light of the exceptions and briefs and has decided to af-
firm the judge’s rulings, findings, and conclusions and to
adopt the recommended Order as modified and set forth
in full below.1
The General Counsel issued a complaint in this case on
September 30, 2013, alleging that the Respondent main-
tained three work rules that interfered with employees’
rights under the Act. With the hearing set for December
17, the Respondent, on December 6, hand distributed a
revised handbook from which the three challenged rules
were deleted, without comment or explanation to em-
ployees. The judge found that the rules were unlawful
and that the revisions to the handbook did not constitute
effective repudiation of the unfair labor practices.2 We
1 The complaint alleges that the Respondent unlawfully maintained
three overly broad work rules in its employee handbook. The judge
found the violations as alleged. However, without explanation, the
judge ordered the Respondent to cease and desist from promulgating or
maintaining the unlawful provisions. Although there are no specific
exceptions concerning this issue, it is well settled that the Board may
address remedial matters even in the absence of exceptions. See, e.g.,
Indian Hills Care Center, 321 NLRB 144, 144 fn. 3 (1996). Accord-
ingly, we shall modify the Order to conform to the violations found and
to the Board’s standard remedial language, as well as for the additional
reasons discussed in text below. We shall substitute a new notice to
conform to the Order as modified and in accordance with our decision
in Durham School Services, 360 NLRB 694 (2014).
2 In finding that the Respondent maintained an unlawful confidenti-
ality rule, the judge relied on Quicken Loans, Inc., 359 NLRB 1201
(2013), and Flex Frac Logistics, LLC, 358 NLRB 1131 (2012); and in
finding that the Respondent did not effectively repudiate its unlawful
rules, the judge relied on DirecTV U.S. DirecTV Holdings, LLC, 359
NLRB 545 (2013). All of these cases were decided by panels that
included two persons whose appointments to the Board were not valid.
See NLRB v. Noel Canning, 134 S.Ct. 2550 (2014). However, a
properly constituted Board has since reaffirmed the decision in Quicken
Loans. See 361 NLRB 904 (2014). In addition, prior to the issuance of
Noel Canning, the United States Court of Appeals for the Fifth Circuit
enforced the Board’s Order in Flex Frac, see 746 F.3d 205 (5th Cir.
2014), and there is no question regarding the validity of the court’s
judgment. In agreeing that the rule against disclosing confidential
information was overbroad, we also rely on MCPc, Inc., 360 NLRB
agree on both counts, for the reasons stated by the
judge.3
216, 216 (2014), and Hyundai America Shipping Agency, 357 NLRB
860, 871 (2011).
In affirming the judge’s finding that the Respondent did not effec-
tively repudiate the unlawful rules, we find it unnecessary to rely on
DirecTV because Board law concerning repudiation is well established.
See, e.g., Fresh & Easy Neighborhood Market, 356 NLRB 546, 554–
555 (2011), enfd. 468 Fed. Appx. 1 (D.C. Cir. 2012); Passavant Memo-
rial Area Hospital, 237 NLRB 138 (1978).
The judge also relied on NLS Group, 352 NLRB 744 (2008), and
Brighton Retail, Inc., 354 NLRB 441 (2009), both of which were issued
by a two-member Board and later invalidated by the Supreme Court.
See New Process Steel v. NLRB, 560 U.S. 674 (2010). However, the
decision in NLS Group was reaffirmed by a three-member panel of the
Board, 355 NLRB 1154 (2010), enfd. 645 F.3d 475 (1st Cir. 2011).
We find it unnecessary to rely on Brighton Retail; instead, we rely on
the text of Sec. 8(a)(1) of the Act.
3 As indicated, we agree with the judge’s finding that the Respond-
ent unlawfully maintained a handbook provision prohibiting the disclo-
sure of “confidential information,” which the provision defined as
including “employee information maintained in confidential personnel
files,” because employees would reasonably conclude that this lan-
guage barred them from disclosing information about wages and other
terms and conditions of employment. See, e.g., Cintas Corp., 344
NLRB 943, 943 (2005) (rule barring employees from releasing any
information regarding their coworkers found unlawfully overbroad),
enfd. in relevant part 482 F.3d 463, 469 (D.C. Cir. 2007); IRIS U.S.A.,
Inc., 336 NLRB 1013, 1013 fn. 1 (2001). Accord: Flex Frac Logistics
v. NLRB, 746 F.3d 205 (5th Cir. 2014) (employer rule prohibiting dis-
closure of confidential information, defined to include “personnel in-
formation and documents,” was unlawfully overbroad).
Our dissenting colleague points out that the confidentiality provision
appeared in a section of the handbook, titled “Inappropriate Conduct,”
which bans serious acts of misconduct, such as workplace violence,
theft, and falsifying company reports. On that view, he concludes that
employees would not reasonably have understood the provision to bar
mere disclosure of wage and benefit information. But, in fact, the
“Inappropriate Conduct” section also swept in seemingly lesser trans-
gressions, including violations of the Respondent’s attendance policy,
of any efficiency rule, and more broadly of “any of the policies set forth
in this Handbook.” To the extent the rule was ambiguous in that re-
spect, the burden of that ambiguity must be borne by the Respondent.
See Hyundai America Shipping Agency, supra, 357 NLRB at 871;
Lafayette Park Hotel, 326 NLRB 824, 828 (1998), enfd. mem. 203 F.3d
52 (D.C. Cir. 1999).
Last, our colleague’s reliance on Mediaone of Greater Florida, Inc.,
340 NLRB 277 (2003), is misplaced. There, the nondisclosure provi-
sion at issue targeted “Proprietary Information,” and expressly refer-
enced “employee information” only as a component of “[i]ntellectual
property.” Based on those limitations, the Board found that employees
would reasonably understand that the provision concerned disclosure of
proprietary business information, not employees’ terms and conditions
of employment. Id. at 279. The Respondent’s “Inappropriate Conduct”
clearly is not so limited. See Flex Frac Logistics, supra, 746 F.3d at
210 (distinguishing Mediaone from employer’s policy barring disclo-
sure of “personnel information and documents”).
Member Miscimarra does not agree with the current Board standard
regarding alleged overly broad rules and policies set forth as the first
prong of Lutheran Heritage Village-Livonia, under which policies are
found unlawful even if they do not explicitly restrict protected activity
and are not applied against or promulgated in response to such activity,
where “employees would reasonably construe the language to prohibit
362 NLRB No. 54
LILY TRANSPORTATION CORP.
407
To remedy the unfair labor practices, the judge ordered
the Respondent to rescind the unlawful work rules and to
distribute inserts for the employee handbook informing
employees that the unlawful provisions had been re-
scinded.4 As explained below, we have revised the Or-
der and notice to more accurately reflect the particular
facts of this case.
First, we find it unnecessary to order rescission of the
overly broad rules. The parties have stipulated, and the
judge found, that the Respondent has already removed
the unlawful rules from its handbook.
Second, in most cases involving unlawful work rules,
the rules are still in effect when the Board issues its or-
der; accordingly, in such cases the notice states that the
employer will rescind the unlawful rules. Here, where
the rules have already been rescinded, it will help clarify
Section 7 activity.” See Lutheran Heritage Village-Livonia, 343 NLRB
646, 646 (2004). Member Miscimarra would reexamine this standard
in an appropriate future case. Even under Lutheran Heritage, however,
he would dismiss the complaint allegation that the Respondent’s hand-
book rule against “[d]isclosure of confidential information, including
Company, customer information and employee information maintained
in confidential personnel files” was unlawful on its face. In Member
Miscimarra’s view, the term “confidential” appears both in the general
prohibition (“confidential information”) and in the example (“confiden-
tial personnel files”), which suggests the term is a catch-all phrase
similar to lawful “just cause” provisions contained in countless collec-
tive-bargaining agreements. See Triple Play Sports Bar, 361 NLRB
308, 318 (2014) (Member Miscimarra, dissenting in part). Moreover,
the prohibition appears alongside others in the employee handbook
under the heading “Inappropriate Conduct,” and most of the listed
prohibitions address serious acts of misconduct, including “violence or
threats of violence,” “sale, use, possession or transfer of illegal drugs,”
“theft,” “[g]iving false information in connection with any Company
report,” “insubordination,” “possession of firearms or weapons while at
work,” “[v]iolation of the Company’s Harassment or EEO policies,”
and “[v]erbal or physical abuse of other employees,” and nowhere does
the handbook expressly prohibit employees from discussing wages,
benefits, or other terms and conditions of employment. For these rea-
sons, Member Miscimarra believes employees would reasonably under-
stand the challenged confidentiality rule, in context, to prohibit serious
acts of misconduct, such as misappropriating confidential personnel
files and disclosing undisputedly confidential information, such as an
employee’s medical records or social security number. Employees
would not have reasonably construed the challenged rule, juxtaposed as
it was with bans on major transgressions, to prohibit discussions of
wages and benefits merely because a personnel file might contain such
nonconfidential information, or because a few lesser types of miscon-
duct were also in the listed prohibitions. Cf. Mediaone of Greater
Florida, Inc., 340 NLRB at 278–279 (finding lawful a rule prohibiting
disclosure of “employee information, including organizational charts
and databases,” where context indicated that rule was limited to disclo-
sure of employer’s private business information). Member Miscimarra
joins his colleagues in the remainder of their findings.
4 The judge also ordered the Respondent to post the remedial notice
at all facilities where the unlawful work rules were in effect. We agree
with the judge that nationwide notice posting is appropriate. Guards-
mark, LLC, 344 NLRB 809, 812 (2005), enfd. in relevant part 475 F.3d
369 (D.C. Cir. 2007). As explained in text, however, we find that the
wording of the notice should be modified.
to employees the status of the unlawful rules if the notice
reflects that the rules have been rescinded, along with the
circumstances surrounding the rescission. We have re-
vised the notice accordingly.
Finally, we do not order the Respondent to provide in-
serts for the handbook advising employees that the un-
lawful rules have been rescinded. We do not think that
distributing an insert simply stating that the rules have
been rescinded would enlighten employees and remedy
the violation. Rather than ordering the distribution of
inserts, we have modified the notice to inform employees
of the background circumstances surrounding the distri-
bution of the modified handbook.
ORDER
The National Labor Relations Board orders that the
Respondent, Lily Transportation Corporation, Cheshire,
Connecticut, its officers, agents, successors, and assigns,
shall
1. Cease and desist from
(a) Maintaining a provision in its employee handbook
entitled “Personal Appearance and Demeanor” that con-
tains the following language: “No articles of clothing
may be worn displaying anything other than the Lily
Logo or Insignia unless specifically approved by Lily
Transportation Corp.”
(b) Maintaining a provision in its employee handbook
entitled “Inappropriate Conduct” that contains the fol-
lowing language: “Disclosure of confidential infor-
mation, including Company, customer information and
employee information maintained in confidential person-
nel files.”
(c) Maintaining a provision in its employee handbook
entitled “Use of Electronic Equipment/Computers/E-
Mail and Internet” that contains the following language:
“employees would be well advised to refrain from post-
ing information or comments about Lily, Lily’s clients,
Lily’s employees or employees’ work that have not been
approved by Lily on the internet, including but not lim-
ited to blogs, message boards, and websites. Lily will use
every means available under the law to hold persons ac-
countable for disparaging, negative, false, or misleading
information or comments involving Lily or Lily’s em-
ployees and associates on the internet and may take cor-
rective action up to and including discharge of offending
employees.”
(d) In any like or related manner interfering with, re-
straining, or coercing employees in the exercise of rights
guaranteed them by Section 7 of the Act.
2. Take the following affirmative action necessary to
effectuate the policies of the Act.
408
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
(a) Within 14 days after service by the Region, post at
all of Respondent’s facilities nationwide copies of the
attached notice marked “Appendix.”5 Copies of the no-
tice, on forms provided by the Regional Director for Re-
gion 1, after being signed by the Respondent’s author-
ized representative, shall be posted by the Respondent
immediately upon receipt and maintained for 60 con-
secutive days in conspicuous places, including all places
where notices to employees are customarily posted. In
addition to physical posting of paper notices, notices
shall be distributed electronically, such as by email, post-
ing on an intranet or an internet site, and/or other elec-
tronic means, if the Respondent customarily communi-
cates with its employees by such means. Reasonable
steps shall be taken by the Respondent to ensure that the
notices are not altered, defaced, or covered by any other
material. If the Respondent has gone out of business or
closed any of the facilities involved in these proceedings,
the Respondent shall duplicate and mail, at its own ex-
pense, a copy of the notice to all current employees and
former employees employed by the Respondent at any
time since July 5, 2013.
(b) Within 21 days after service by the Region, file
with the Regional Director for Region 1 a sworn certifi-
cation of a responsible official on a form provided by the
Region attesting to the steps that the Respondent has
taken to comply.
APPENDIX
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
The National Labor Relations Board has found that we
violated Federal labor law and has ordered us to post and
obey this notice.
FEDERAL LAW GIVES YOU THE RIGHT TO
Form, join, or assist a union
Choose representatives to bargain with us on
your behalf
Act together with other employees for your bene-
fit and protection
Choose not to engage in any of these protected
activities.
In December 2013, we distributed to you a new employee
handbook. That new handbook revised the previous em-
5 If this Order is enforced by a judgment of a United States court of
appeals, the words in the notice reading “Posted by Order of the Na-
tional Labor Relations Board” shall read “Posted Pursuant to a Judg-
ment of the United States Court of Appeals Enforcing an Order of the
National Labor Relations Board.”
ployee handbook to eliminate three rules that were alleged
to violate Federal labor law. The National Labor Relations
Board has now found that those rules were unlawful.
WE WILL NOT maintain a provision in our employee
handbook entitled “Personal Appearance and Demeanor”
that contains the following language: “No articles of
clothing may be worn displaying anything other than the
Lily Logo or Insignia unless specifically approved by
Lily Transportation Corp.”
WE WILL NOT maintain a provision in our employee
handbook entitled “Inappropriate Conduct” that contains
the following language: “Disclosure of confidential in-
formation, including Company, customer information
and employee information maintained in confidential
personnel files.”
WE WILL NOT maintain a provision in our employee
handbook
entitled
“Use
of
Electronic
Equip-
ment/Computers/E-Mail and Internet” that contains the
following language: “Employees would be well advised
to refrain from posting information or comments about
Lily, Lily’s clients, Lily’s employees or employees’
work that have not been approved by Lily on the internet,
including but not limited to blogs, message boards, and
websites. Lily will use every means available under the
law to hold persons accountable for disparaging, nega-
tive, false, or misleading information or comments in-
volving Lily or Lily’s employees and associates on the
internet and may take corrective action up to and includ-
ing discharge of offending employees.”
WE WILL NOT in any like or related manner interfere
with, restrain, or coerce you in the exercise of the rights
listed above.
WE HAVE rescinded the foregoing rules and have de-
leted them from the employee handbook distributed to
employees on or about December 6, 2013.
LILY TRANSPORTATION CORPORATION
The
Board’s
decision
can
be
found
at
www.nlrb.gov/case/01-CA-108618 or by using the QR code
below. Alternatively, you can obtain a copy of the decision
from the Executive Secretary, National Labor Relations
Board, 1099 14th Street, N.W., Washington, D.C. 20570, or
by calling (202) 273-1940.
LILY TRANSPORTATION CORP.
409
Thomas E. Quigley, Esq., for the General Counsel.
Katherine D. Clark, Esq. (Stoneman, Chandler & Miller LLP),
of Boston, Massachusetts, for the Respondent,
DECISION
STATEMENT OF THE CASE
KENNETH W. CHU, Administrative Law Judge. This case was
tried in Hartford, Connecticut, on December 17, 2013. The
charge was filed July 5, 2013,1 and the complaint was issued on
September 30, 2013. On July 30, the Regional Director for
Region 1 of the National Labor Relations Board (THE NLRB
or the Board) approved the withdrawal of the portion of the
complaint regarding the termination of Robert Suchar. The
remaining complaint alleges that Lily Transportation Corp. (the
Respondent) violated Section 8(a)(1) of the National Labor
Relations Act (the Act) when it maintained three overly broad
work rules that interfere, restrain, and coerce employees in the
exercise of their rights under Section 7 of the Act (GC Exh. 1).2
At the hearing, the parties stipulated to the following:
1.
The handbook policies cited in the complaint have not
been used as the basis for discipline of employees at
Lily Transportation.
2.
Lily Transportation revised its employee handbook, in-
cluding the policies cited in the complaint, and distrib-
uted this revised employee handbook to employees on
or around December 6, 2013.
3.
The handbooks were distributed in hand to employees
with no accompanying notice.
4.
The revised handbook was distributed to employees of
Lily Transportation nationwide on or about December
6, 2013 (Tr. 8, 9).
Based upon the stipulations, no witnesses were presented and
the hearing was closed. On the entire record and after consider-
ing the briefs filed by the parties, I make the following
FINDINGS OF FACT
I. JURISDICTION
At all material times, Respondent Lily Transportation, a cor-
poration, is a dedicated logistics carrier that delivers goods
from a Whole Foods distribution center in Cheshire, Connecti-
1 All dates are in 2013, unless otherwise indicated.
2 The transcript is identified as “Tr.” The General Counsel’s exhib-
its are identified as “GC Exh.” The Joint exhibits are identified as “Jt.
Exh.” The closing briefs for the General Counsel and the Respondent
are identified as “GC Br.” and “R. Br.”
cut, to other Whole Food facilities throughout the New England
States. During a representative 1-year period, Respondent per-
formed services valued in excess of $250,000 and purchased
and received at its Cheshire facility, goods valued in excess of
$5000 directly from points outside the State of Connecticut.
The Respondent admits, and I find, that it is an employer en-
gaged in commerce within the meaning of Section 2(2), (6),
and (7) of the Act.
II. ALLEGED UNFAIR LABOR PRACTICES
The General Counsel alleges that the Respondent violated
Section 8(a)(1) of the Act when it maintained overly broad
work rules in the employee handbook that has been in effect
since November 2011 (Jt. Exh. 1 at 22–28). The three work
rules were subsequently revised nationwide prior to the hearing
date on or about December 6 (Jt. Exh. 2). The General Counsel
argues that the Respondent failed to provide notice of the revi-
sions to its employees and to fully repudiate the violations. The
Respondent argues that the rules have never been used as a
basis to discipline any employee and only came to light because
of Suchar’s unfair labor charge, which was subsequently with-
drawn prior to the issuance of this complaint. The Respondent
also maintains that the revisions to the three rules had suffi-
ciently cured any violations of the Act.
A. Applicable Legal Standards
A rule or policy violates Section 8(a)(1) if it can reasonably
be read by employees to chill their Section 7 rights. Lafayette
Park Hotel, 326 NLRB 824 (1998), enfd. 203 F.3d 52 (D.C.
Cir. 1999); Lutheran Heritage Village-Livonia, 343 NLRB 646
(2004). The Board’s analytical framework for determining
whether the maintenance of a work rule violates Section 8(a)(1)
of the Act was set forth in Lutheran Heritage Village-Livonia:
In determining whether a challenged rule is unlawful, the
Board must, however, give the rule a reasonable reading. It
must refrain from reading particular phrases in isolation, and
it must not presume improper interference with employee
rights. Consistent with the foregoing, our inquiry into wheth-
er the maintenance of a challenged rule is unlawful begins
with the issue of whether the rule explicitly restricts activities
protected by Section 7. If it does, we will find the rule unlaw-
ful. If the rule does not explicitly restrict activity protected by
Section 7, the violation is dependent upon a showing of one of
the following: (1) employees would reasonably construe the
language to prohibit Section 7 activity; (2) the rule was prom-
ulgated in response to union activity; or (3) the rule has been
applied to restrict the exercise of Section 7 rights.
The General Counsel does not argue that the work rules ex-
plicitly restrict activities protected by Section 7 or that the rules
were promulgated in response to Section 7 activity. The Gen-
eral Counsel argues that employees would reasonably construe
the language in the rules to prohibit Section 7 activity (GC Br.
at 4). The Respondent argues that none of the policies explicit-
ly restrict protected, concerted activities and could not be rea-
sonably construed by employees to restrict their rights to dis-
cuss wages and working conditions (R. Br. at 4).
Section 7 of the Act guarantees employees the right “to self-
organization, to form, join, or assist labor organizations, to
410
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
bargain collectively through representatives of their own choos-
ing, and to engage in other concerted activities for the purpose
of collective bargaining or other mutual aid or protection . . . .”
In turn, Section 8(a)(1) of the Act makes it unlawful for an
employer to “interfere with, restrain, or coerce employees in the
exercise of [those] rights.” See Brighton Retail Inc., 354
NLRB 441, 447 (2009).
The test for evaluating if the employer’s rule violate Section
8(a)(1) is “whether the statements or conduct have a reasonable
tendency to interfere with, restrain, or coerce union or protected
activates.” Hills & Dales General Hospital, 360 NLRB 611,
615 (2014). As with all alleged 8(a)(1) violations, the judge’s
task is to “determine how a reasonable employee would inter-
pret the action or statement of her employer . . . and such a
determination appropriately takes account of the surrounding
circum-stances.” Roomstore, 357 NLRB 1690, 1690 fn. 3
(2011).
B. The Dress Code Rule
The employee handbook provides for an appropriate dress
uniform and the prohibition in wearing lettering, numbering,
word slogans, and other graphics on the uniform except for the
Lily logo or insignia (Jt. Exh. 1 at 22) and states:
1. PERSONAL APPEARANCE AND DEMEANOR
Lily Transportation Corp. provides professional services to its
clients. It is extremely important that our drivers dress in a
manner that reflects Lily’s professional image and reputation.
Lily Transportation Corp. has instituted a Driver Uniform and
Dress Code policy for drivers. Drivers must wear Lily Uni-
forms where required, and conform to the Dress Code while
on the job as set forth below. Uniforms are comprised of:
Lily Shirts (provided by Lily) Lily Hats (provided by Lily)
Lily Jackets (provided by Lily) Work pants (provided by
employee)
Lily Vests (provided by Lily) Work shoes (provided
by employee)
No lettering, numbering, wording slogans or graphics are al-
lowed on clothing worn by drivers visible to others while on
the job except that which is the logo or insignia of the clothing
manufacturer (i.e. Nike, Reebok, etc.). No articles of clothing
may be worn displaying anything other than the Lily Logo or
Insignia unless specifically approved by Lily Transportation
Corp.
The General Counsel argues that the problem with the dress
code is that portion stating, “No articles of clothing may be
worn displaying other than the Lily logo or insignia unless
specifically approved by Lily Transportation Corp” because the
language could reasonably read to deter protected activity, such
as wearing a union button or sticker (GC Br. at 5). The Re-
spondent argues that the dress code prevents employees from
advertising other products on Lily uniforms but does not pro-
hibit the wearing of buttons that support a union (R. Br. at 6).
Analysis and Discussion
Under Section 7 of the Act, employees have the right to wear
and display union insignia while at work. Republic Aviation
Corp. v. NLRB, 324 U.S. 793, 801–803 (1945). In particular,
“the right of employees to wear union insignia at work has long
been recognized as a reasonable and legitimate form of union
activity, and the respondent’s curtailment of that right is clearly
violative of the Act.” Republic Aviation Corp., above at 802 fn.
7. The test is whether the insignia prohibition reasonably tends
to interfere with the free exercise of employee rights under the
Act.” St. Luke’s Hospital, 314 NLRB 434 fn. 4 (1994); Albis
Plastics, 335 NLRB 923, 924 (2001). Absent “special circum-
stances” justifying restrictions on union insignias or apparel,
the promulgation or enforcement of a rule prohibiting the wear-
ing of such insignia violates Section 8(a)(1) of the Act. “‘[T]he
Board has found special circumstances justifying proscription
of union insignia and apparel when their display may jeopard-
ize employee safety, damage machinery or products, exacerbate
employee dissension, or unreasonably interfere with a public
image that the employer has established, as part of its business
plan, through appearance rules for its employees.’” Nordstrom,
Inc., 264 NLRB 698, 700 (1982); Smithfield Packing Co., 344
NLRB 1 fn. 20 (2004); Bell-Atlantic-Pennsylvania, Inc., 339
NLRB 1084, 1086 (2003); and W San Diego, 348 NLRB 372
(2006).
The Board has held that “An employer’s concern about the
‘public image’ presented by the apparel of its employees is . . .
a legitimate component of the ‘special circumstances’ stand-
ard.” W San Diego, above at 380; and Bell-Atlantic-
Pennsylvania, Inc., above. As such, the Board has found that
the prohibition of wearing a white button with red lettering as
lawful and the prohibition of wearing a “day-glow” button with
black lettering also lawful. United Parcel Service, 195 NLRB
441 (1972); and Con-Way Central Express, 333 NLRB 1073
(2001).
However, the special circumstances exception is narrow and
“a rule that curtails an employee’s right to wear union insignia
at work is presumptively invalid.” E & L Transport Co., 331
NLRB 640 fn. 3 (2000). The burden of establishing the exist-
ence of special circumstances rests with the employer. Path-
mark Stores, 342 NLRB 378, 379 (2004).
Here, the offending language in the dress code rule states
“No articles of clothing may be worn displaying anything other
than the Lily Logo or Insignia unless specifically approved by
Lily Transportation Corp.” The Respondent argues that the
rule merely prevents employees from advertising other products
while wearing a Lily uniform and not to prohibit the wearing of
a union button or insignia. However, I find that an employee
interpreting this prohibition would reasonably believe that
wearing any type of logos or insignias, including lawfully per-
missible union buttons is forbidden. Unlike NLRB v. Star-
bucks, 679 F.3d 70 (2d Cir. 2012) (a very restrictive dress code
for employee attire but allows employees to wear a single union
button was held not to be overbroad or unduly restrictive), cited
by the Respondent, the language in this dress code rule does not
carve out an exception to the prohibition of wearing any kind of
items on the employee attire. A close reading of the rule does
not distinguish between wearing a union button as opposed to
nonunion advertisement. I find this lack of a distinction would
cause employees to reasonably read the rule as prohibiting
wearing union logos or insignias.
LILY TRANSPORTATION CORP.
411
Upon my review, I find that the Respondent has not prof-
fered evidence to establish special circumstances for this prohi-
bition. I agree with the General Counsel that the Respondent
has not shown special circumstances that the prohibition is a
concern about interfering with a public image that the employer
has established as part of its business plan.
The Respondent also argues that the dress code allows em-
ployees to seek permission to wear clothing insignias or logos
and maintains that the General Counsel has not presented evi-
dence that employees have sought such permission. While true,
I find nevertheless that the mere fact that employees would
have to seek approval to wear clothing insignias or logos
demonstrates that the rule is unlawfully overbroad and restric-
tive because the employees would still reasonably read the rule
as prohibiting the wearing of any union insignia and to seek
permission would chill their Section 7 rights. See Lafayette
Park Hotel, above at 825 (holding that maintaining rules that
are likely to chill Sec. 7 rights “is an unfair labor practice, even
absent evidence of enforcement”).
Accordingly, I find that the Respondent violated Section
8(a)(1) of the Act by prohibiting employees from wearing un-
ion insignias and logos on the Lily uniform.
C. The Confidential Information Rule
Under the “Inappropriate Conduct” section in the employee
handbook, employees are subjected to discipline, including
discharge for various violations of company policy (Jt. Exh. 1
at 23, 24). One violation which may result in the discharge of
an employee states:
Disclosure of confidential information, including Company,
customer information and employee information maintained
in confidential personnel files.
The General Counsel argues that the Respondent’s confiden-
tial information rule violates Section 8(a)(1) of the Act because
employees would reasonably interpret the rule to prohibit their
Section 7 right to discuss their terms and conditions of em-
ployment (GC Br. at 8). The Respondent argues that this single
sentence must be read in the larger context of the employer’s
confidentiality policy statement, and when read together, em-
ployees would not reasonably construe the rule to also prohibit
discussing wages and other terms and conditions of employ-
ment (R. Br. at 4). The confidentiality policy (Jt. Exh. 1 at pp
8, 9) states:
It is the policy of Lily to ensure that the operations, activities,
and affairs of Lily and our clients are kept confidential to the
greatest possible extent. If, during their employment, em-
ployees acquire confidential or proprietary information about
Lily and its clients, such information is to be handled in strict
confidence and not to be discussed with outsiders. Employees
are also responsible for the internal security of such infor-
mation.
Employees, depending on their position within the Company,
may be asked to sign a statement of confidentiality at the time
of hire and periodically throughout their term of employment
to acknowledge their awareness of, and reaffirm their com-
mitment to, this policy.
Lily also collects and maintains certain personnel information
on current and past employees, employee dependents and
employment candidates. Lily endeavors to safeguard the per-
sonnel information we possess from unauthorized access, and
maintains a Comprehensive Written Information Security
Plan. Lily will fully cooperate with investigative agencies and
will report known information breaches to affected parties and
the appropriate law enforcement agencies as required by ap-
plicable laws and regulations. If you have reason to suspect
that your personnel information kept by Lily has been com-
promised, please notify the Human Resources Department
immediately.
Analysis and Discussion
The issue is whether a particular portion of the confidentiali-
ty rule is unlawfully overbroad because employees would rea-
sonably construe the language to prohibit Section 7 activity.
Lutheran Heritage Village-Livonia, above. First, there does not
appear to be any dispute over the validity of the portion of the
rule that prohibit employees from disclosing acquired confiden-
tial or proprietary information about the Respondent and its
clients and not to discuss with outsiders such information since
that portion is “. . . designed to protect the confidentiality of the
[the Company’s] proprietary business information.” See Me-
diaone of Greater Florida, 340 NLRB 277, 279 (2003); also
Super K-Mart, 330 NLRB 263 (1999) (affirming the employ-
er’s “legitimate interest in maintaining the confidentiality of its
private business information”).
Nevertheless, the General Counsel challenges that portion of
the confidentiality rule that prohibits the “disclosure of confi-
dential information, including Company, customer information
and employee information maintained in confidential personnel
files” to include the prohibition for employees to discuss their
wages and conditions of employment. This portion of the rule,
by its terms, prohibits employees from discussing employee
information, such as wages, contained in confidential personnel
files to any persons on pain of discipline, including termination.
There is no exception to the confidentiality rule which would
permit employees to discuss wages, compensation or any other
specific terms and conditions of employment. While I find that
the Respondent apparently sought to prevent the disclosure of
proprietary and financial information, I also find that the Re-
spondent went on to include “personnel files,” which would
mean that disclosure of various kinds of information about
employees, such as wages, would also be prohibited. In Flex
Frac Logistics, LLC, 358 NLRB 1131 (2012), affd. in relevant
part 746 F.3d 205 (5th Cir. 2014), the Board restated estab-
lished precedent that “. . . nondisclosure rules with very similar
language are unlawfully overbroad because employees would
reasonably believe that they are prohibited from discussing
wages or other terms and conditions of employment with
nonemployees, such as union representatives—an activity pro-
tected by Section 7 of the Act,” citing Hyundai America Ship-
ping Agency, Inc., 357 NLRB 860, 871 (2011) (finding rule
unlawful that prohibited “[a]ny unauthorized disclosure from an
employee’s personnel file”); and IRIS U.S.A., Inc., 336 NLRB
1013, 1013 fn. 1, 1015, 1018 (2001) (finding rule unlawful that
412
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
stated all information about “employees is strictly confidential”
and defined “personnel records” as confidential).
Here, the Respondent’s confidentiality rule does not present
accompanying language that would tend to restrict its applica-
tion. It therefore allows employees to reasonably assume that it
pertains to—among other things—certain protected concerted
activities, such as communications that are critical of the Re-
spondent’s treatment of its employees. By including nondisclo-
sure of “employee information in confidential personnel files,”
in its confidential policy, the Respondent leaves to the employ-
ees the task of determining what is permissible and “. . . specu-
late what kind of information disclose may trigger their dis-
charge.” Flex Frac, above at 1140. In trying to comply with
this restriction, employees would reasonably believe they
would not be permitted to discuss with other employees or
union represent-atives, their wages, benefits and other terms
and conditions of employment. MCPc, Inc., 360 NLRB 216
(2014) (the Board held that an employee handbook stating that
“dissemination of confidential information, such as personal or
financial information, etc., will subject the responsible employ-
ee to disciplinary action or possible termination” as an overly
broad confidentiality rule and violated Section 8(a)(1) because
employees would construe the rule to prohibit discussion of
wages and other terms and conditions of employment with their
coworkers, an activity protected by Section 7 of the Act).3
The Respondent argues that the portion found to be offensive
by the General Counsel must be read in its entire context. As
noted, in finding that the maintenance of a rule did not violate
Section 8(a)(1), the Board’s analysis followed the dictates of
Lutheran Heritage, which require that the rule be considered in
context. 343 NLRB at 647 fn. 6. The problem with the Re-
spondent’s argument is that we are not dealing with the lawful-
ness of the “Confidentiality of Information” policy in the hand-
book at pages 8, 9 but rather with the facial challenge of the
single sentence under the “Inappropriate Conduct” provision in
the handbook at pages 23, 24.
The “disclosure of confidential information, including Com-
pany, customer information, and employee information main-
tained in confidential personnel files” resulting in potential
discipline does not reference the confidentiality of information
policy located towards the front of the handbook. Employees
would not necessarily understand that the inappropriate conduct
statement refers to the confidential policy statement. The inap-
propriate conduct statement does not refer to or reproduces the
confidentiality of information policy statement. Employees
would reasonably assume that the “disclosure of confidential
information, including Company, customer information and
employee information maintained in confidential personnel
files” standing alone could result in discipline. It is unlikely
that employees reading this sentence would also search the
handbook and derive a narrower interpretation of the prohibited
disclosure of information by reading the two separate provi-
sions together, especially in light of the fact, that the confiden-
3 In contrast, more narrowly drafted confidentiality rules that do not
specifically reference and restrict information concerning employees
and their jobs have been found lawful. Super K-Mart, above at 263–
264.
tiality statement is located at the front of the handbook while
the violation for disclosing of employee information is one of
numerous conduct violations printed near the end of the hand-
book. See Boulder City Hospital, Inc., 355 NLRB 1247, 1248
(2010).
Accordingly, I find that the Respondent’s maintenance of a
rule that prohibits employees from disclosing employee infor-
mation maintained in a confidential personnel files has a rea-
sonable tendency to inhibit employees’ protected activity and,
as such, violates Section 8(a)(1). NLS Group, 352 NLRB 744,
745 (2008); Security Walls, LLC, 356 NLRB 596 (2011); and
Quicken Loans, Inc., 359 NLRB 1201 (2013).
D. The Information Posting Rule
The information posting rule in the employee handbook ad-
vised employees to refrain from posting certain information and
comments on the internet (Jt. Exh. 1 at 27) and states:
Information posted on the internet may be there forever, and
employees would be well advised to refrain from posting in-
formation or comments about Lily, Lily’s clients, Lily’s em-
ployees or employees’ work that have not been approved by
Lily on the internet, including but not limited to blogs, mes-
sage boards, and websites. Lily will use every means availa-
ble under the law to hold persons accountable for disparaging,
negative, false, or misleading information or comments in-
volving Lily or Lily’s employees and associates on the inter-
net and may take corrective action up to and including dis-
charge of offending employees.
The General Counsel argues that this internet rule is overly
broad because (1) it advises employees to refrain from posting
information or comments about Lily and to Lily’s clients, (2)
the rule requires the employee to seek permission before post-
ing the information, and (3) the rule unlawfully coerces em-
ployees from engaging in protected activity by holding them
accountable for making disparaging, negative, false or mislead-
ing information or comments about Lily and its employees (GC
Br. 12). The Respondent argues that employees would not
reasonably construe this rule prohibiting disparagement against
the employer to restrict their right to discuss wages or terms
and conditions of employment (R. Br. at 6).
Analysis and Discussion
The issue is whether the prohibition against posting infor-
mation on the internet, including making disparaging, negative,
false, or misleading information or comments regarding the
company, employees and customers without the approval of the
Respondent and to hold the responsible employee under threat
of discipline, including discharge, is a violation of Section
8(a)(1) of the Act.
In applying the Lutheran Heritage Village-Livonia standard,
it is clear that the information posting rule chills employees in
the exercise of their Section 7 rights. In Albertson’s, Inc., 351
NLRB 254, 259 (2007), the Board stated:
In determining whether an employer’s maintenance of a work
rule reasonably tends to chill employees in the exercise of
Section 7 rights, the Board will give the work rule a reasona-
LILY TRANSPORTATION CORP.
413
ble reading and refrain from reading particular phrases in iso-
lation.
I find that a reasonable reading of this work rule restricts
employees’ rights to engage in protected activity. The posting
on the internet is not restricted to confidential or even company
information. This provision prohibits the posting of any infor-
mation without the approval of the Respondent. The rule does
not distinguish between disclosing information about customers
or company business, which is conceivably lawful,4 and any
information, which is inherently overbroad. In Lafayette Park,
above, the employer maintained a rule prohibiting employees
from making “false, vicious, profane or malicious statements”
regarding the employer, the Board held that the rule reasonably
tended to chill employee exercise of Section 7 rights. In
Claremont Resorts & Spa, 344 NLRB 832 (2005), the employer
issued a “Top Ten List” of prohibited conduct to include “Neg-
ative conversations about associates and/or managers are in
violation of our Standards of Conduct” that may result in disci-
plinary action, the Board held that the rule would “. . . reasona-
bly be construed by employees to bar them from discussing
with their coworkers complaints about their managers that af-
fect working conditions, thereby causing employees to refrain
from engaged in protected activities.” In Hills & Dales Gen-
eral Hospital, 360 NLRB 611 (2014), the employer maintained
a rule that prohibited employees from making “negative com-
ments about our fellow team members,” including coworkers
and managers, the Board held that the negative comments and
negativity language was unlawful.
There are virtually no distinctions between the rules in Lafa-
yette Park, Claremont, and Hills & Dales with the one main-
tained by the Respondent. Noting under Lafayette Park5 that
any ambiguities must be construed against the Respondent, I
find that the Respondent violated Section 8(a)(1) by maintain-
ing this rule.
E. Repudiation of the Work Rules
In November 2013, the Respondent revised the employee
handbook and in doing so, removed the offending three rules
cited in the complaint. The confidentiality of information rule
no longer makes any references regarding potential discipline
of an employee for disclosing employee information contained
in confidential personnel records. The revised rule speaks only
of confidential information relating to such items as customer
lists, transactions, characteristics of customers and suppliers,
pricing policies, negotiating strategies, and financial infor-
mation. The revised dress code no longer prohibits the wearing
logos or insignias on the employee uniform. The posting of
comments on the internet rule no longer holds employees re-
4 See Super K-Mart, above (affirming the employer’s legitimate in-
terest in maintaining the confidentiality of its private business infor-
mation by prohibiting the disclosure of company business and docu-
ments) and Mediaone, above at 279 (upholding confidentiality rule that
employees “would reasonably understand” not “to prohibit discussion
of employee wages”).
5 Board law is settled that ambiguous employer rules-rules that rea-
sonably could be read to have a coercive meaning-are construed against
the employer.” Flex Frac, above at 1132.
sponsible for making disparaging, negative, false, or misleading
information or comments about Lily or Lily’s employees (Jt.
Exh. 2).
The Respondent argues that even if the three work rules are
overly broad, the remedial purpose of the Act has already been
served by the Respondent’s excision of the policy language
cited in the complaint. The Respondent maintains that since it
never enforced any of the policies at issue in the complaint, a
required posting of a nationwide notice about the policies is
unnecessary and unwarranted. The Respondent states that a
nationwide notice posting about policies no longer in existence
will only serve to create confusion and serve no remedial pur-
pose under the Act (R. Br. at 6, 7).
The General Counsel counters that the Respondent failed to
fully repudiate the work rules under the elements in Passavant
Memorial Area Hospital, 237 NLRB 138 (1978). The General
Counsel maintains that the attempted repudiation was untimely
ambiguous, and not specific to the nature of the coercive con-
duct (GC Br. at pp. 13–18).
Analysis and Discussion
Under Passavant Memorial Area Hospital and its progeny,
Rivers Casino, 356 NLRB 1151, 1152 (2011); Ark Las Vegas
Restaurant Corp. v. NLRB, 334 F.3d 99, 108 (D.C. Cir. 2003);
and DirecTV U.S. DirecTV Holdings, LLC, 359 NLRB 545
(2013), the Board held that:
It is settled that under certain circumstances an employee may
relieve himself of liability for unlawful conduct by repudiat-
ing the conduct. To be effective, however, such repudiation
must be “timely,” “unambiguous,” “specific in nature to the
coercive conduct,” and “free from other proscribed illegal
conduct.” Douglas Division, The Scott & Fetzer Company,
228 NLRB 1016 (1977), and cases cited therein at 1024. Fur-
thermore, there must be adequate publication of the repudia-
tion to the employees involved and there must be no pro-
scribed conduct on the employer’s part after the publication.
Pope Maintenance Corporation, 228 NLRB 326, 340 (1977).
And, finally, the Board has pointed out that such repudiation
or disavowal of coercive conduct should give assurances to
employees that in the future their employer will not interfere
with the exercise of their Section 7 rights. See Fashion Fair,
Inc., et al., 159 NLRB 1435. 1444 (1966); Harrah’s Club,
150 NLRB 1702, 1717 (1965).6
Having find that the three work rules violated Section
8(a)(1), the question is whether the Respondent had adequately
and sufficiently repudiated the unlawfully over broad work
rules. I find that the Respondent’s revisions of the handbook
did not repudiate the offending work rules.
I find that the Respondent’s purported repudiation was not
timely. In Passavant, supra at 139, the Board held that the
6 In Claremont Resort & Spa, 344 NLRB 832, two of the three Board
members stated that they “do not necessarily endorse all the elements
of Passavant.” However, Passavant remains good law as recent as
2013 under DirectTV, above. Additionally, unlike Claremont, here, the
Respondent failed repudiation of its work rules under all the elements
of Passavant except arguably the element that there were no proscribed
conduct on the employer’s part after publication.
414
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
employer was not timely after disavowal “. . . until nearly the
eve of the issuance of the complaint. . . .” In DirecTV, 359
NLRB 545, 549, the employer did not post its disclaimers until
nearly a full year after it promulgated the rules and waited until
after the complaint had issued. In the present case, the Re-
spondent did not repudiate the three work rules more than 2
months after the complaint was filed. See Fresh & Easy
Neighborhood Market v. NLRB, 468 Fed. Appx. 1 (D.C. Cir.
2012) (upholding the Board’s conclusion that repudiation after
the complaint was issued was untimely and follows logically
from the holding in Passavant). In addition to acting in an
untimely manner, “. . . the Respondent did not effectively repu-
diate its misconduct because it did not admit wrongdoing.”
DirecTV, supra at 549. In revising the handbook and eliminat-
ing the three work rules at issue, the Respondent never dis-
claimed the inappropriateness of the language and more signifi-
cantly, the Respondent never acknowledged its unlawful con-
duct. Branch International Services, 310 NLRB 1092, 1105
(1993). Equally as significant, the Respondent failed to publish
its repudiation of the offending work rules to its employees.
The Board held in DirecTV, supra at 549, above that “. . . by
failing to publish the repudiation, never provided assurances to
employees that, going forward, the employer will not interfere
with the exercise of their Section 7 Rights.” See Intermet Ste-
vensville, 350 NLRB 1349, 1350 fn. 6, 1383 (2007) (no effec-
tive repudiation in part because employer “did not admit any
wrongdoing, it simply informed employees that it was clarify-
ing its policy”). Under these circumstances, Respondent has
fallen far short of meeting its burden under Passavant of estab-
lishing an effective repudiation of its conduct.
I find that the Respondent was not timely in revising the un-
lawful work rules; did not admit to wrongdoing; did not ade-
quately inform its employees of the changes in the work rules;
and did not provide assurances that in the future the Respond-
ent would not interfere with the exercise of the Section 7 rights
of employees. Boise Cascade Corp., 300 NLRB 80, 83 (1990)
(the Board agreeing with the administrative law judge that the
repudiation was untimely, ambiguous, not specific, not ade-
quately communicated to the employees, and no assurances that
there would be no future interference with employee rights);
Harrah’s Club, above, and Passavant, above. Accordingly, I
find that the revisions were not fully repudiated by the Re-
spondent to warrant the dismissal of the pertinent complaint
allegations.
CONCLUSIONS OF LAW
1. At all material times, Respondent Lily Transportation, a
corporation, is a dedicated logistics carrier that delivers goods
from a Whole Foods distribution center in Cheshire, Connecti-
cut, to other Whole Food facilities throughout Connecticut and
the New England States.
2. During a representative 1-year period, the Respondent per-
formed services valued in excess of $250,000 and purchased
and received at its Cheshire facility, goods valued in excess of
$5000 directly from points outside the State of Connecticut.
3. The Respondent constitute an employer engaged in com-
merce within the meaning of Section 2(2), (6), and (7) of the
Act.
4. By promulgating and maintaining a work rule that pro-
scribes the wearing of logos and insignias on employee uni-
forms, the Respondent interfered with, restrained, and coerced
employees in the exercise of rights guaranteed in Section 7 of
the Act, and thus violated Section 8(a)(1) of the Act.
5. By promulgating and maintaining an overly broad work
rule that proscribes disclosure of confidential information, in-
cluding employee information maintained in confidential per-
sonnel files, the Respondent interfered with, restrained, and
coerced employees in the exercise of rights guaranteed in Sec-
tion 7 of the Act, and thus violated Section 8(a)(1) of the Act.
6. By promulgating and maintaining an overly broad work
rule that refrains employees from posting information, includ-
ing disparaging, negative, false, or misleading information
about Lily, Lily’s clients and Lily’s employees, on the internet,
the Respondent interfered with, restrained, and coerced em-
ployees in the exercise of rights guaranteed in Section 7 of the
Act, and thus violated Section 8(a)(1) of the Act.
7. By committing the unfair labor practices stated in Conclu-
sions of Law 4–6 above, the Respondent has engaged in unfair
labor practices affecting commerce within the meaning of Sec-
tion 8(a)(1) and Section 2 (6) and (7) of the Act.
REMEDY
Having found that the Respondent violated Section 8(a)(1) of
the Act by engaging in certain unfair labor practices, I find that
the Respondent must be ordered to cease and desist and to take
certain affirmative action designed to effectuate the policies of
the Act. Specifically, having found that the Respondent violat-
ed Section 8(a)(1) of the Act by maintaining unlawful overly
broad work rules, I find that the Respondent be ordered to (1)
rescind or revise those rules found to be unlawful from the
employee handbook, (2) post “. . . an appropriate notice at all of
its facilities where the unlawful policy has been or is in effect.”
Guardsmark, LLC, 344 NLRB 809, 812 (2005); and DirecTV,
above at 550, and (3) provide disclaimer inserts in the employ-
ee handbook that the unlawful provisions have been rescinded
or revised.7
[Recommended Order omitted from publications.]
7 Although the parties stipulated that the work rules at issue were re-
vised and given to all employees in a revised handbook, I note it signif-
icant that the Respondent never fully repudiated the unlawful work
rules and the employees are not with union representation as reasons to
recommend a need for disclaimer inserts.