363 NLRB 384
Nijjar Realty, Inc., a California corporation
384
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
363 NLRB No. 38
Nijjar Realty, Inc., d/b/a Pama Management and
Gerardo Haro. Case 21–CA–092054
November 20, 2015
DECISION AND ORDER
BY CHAIRMAN PEARCE AND MEMBERS MISCIMARRA
AND MCFERRAN
On December 4, 2013, Administrative Law Judge Wil-
liam Nelson Cates issued the attached decision. The Re-
spondent filed exceptions and a supporting brief. The
General Counsel filed an answering brief, and the Re-
spondent filed a reply brief. The Respondent also filed a
motion to dismiss the complaint or, alternatively, to stay
and reschedule the hearing. The General Counsel filed
an opposition to the Respondent’s motion.
The National Labor Relations Board has delegated its
authority in this proceeding to a three-member panel.
Applying the Board’s decision in D. R. Horton, 357
NLRB 2277 (2012), enf. denied in relevant part, 737
F.3d 344 (5th Cir. 2013), the judge found that the Re-
spondent violated Section 8(a)(1) of the Act by maintain-
ing and enforcing a Comprehensive Agreement and Ap-
plicant’s Statement of Agreement (CAASA) that requires
employees, as a condition of employment, to waive their
rights to pursue class or collective actions involving em-
ployment-related claims in all forums, whether arbitral or
judicial.1 In Murphy Oil USA, Inc., 361 NLRB 774
(2014), enf. denied in part, Murphy Oil USA, Inc. v.
NLRB, No. 14-60800 (5th Cir. Oct. 26, 2015), the Board
reaffirmed the relevant holdings of D. R. Horton, supra.
The Board has considered the decision and the record
in light of the exceptions and briefs2 and, based on the
judge’s application of D. R. Horton and on our subse-
quent decision in Murphy Oil, we affirm the judge’s rul-
ings, findings,3 and conclusions, and adopt the recom-
mended Order as modified and set forth in full below.4
1 We agree with the judge that the “Comprehensive Agreement” and
the “Applicant’s Statement of Agreement” forms constituted “one
inextricably intertwined employment application” (which we, like the
judge, have abbreviated as “CAASA”). The Respondent required Haro,
like other employees, to sign both the CA and the ASA at the same
time, as part of the same set of documents, and as a condition of con-
tinuing employment with the Respondent.
2 The Respondent has requested oral argument. The request is de-
nied as the record and briefs adequately present the issues and the posi-
tions of the parties.
3 In the Facts section of the judge’s decision, the judge stated that
Charging Party Gerardo Haro filed a lawsuit alleging violations of the
Fair Labor Standards Act. Haro’s lawsuit actually alleged violations of
state labor law. This inadvertent error by the judge does not affect the
result.
The Respondent excepts to the judge’s refusal to admit into evidence
an earlier agreement that Haro signed when he initially applied to the
Respondent and other evidence that the Respondent argues demonstrate
its reasons for implementing the CAASA. We find that the judge did
1. To the extent that the Respondent argues that the
complaint is time-barred by Section 10(b) because the
initial unfair labor practice charge was filed and served
more than 6 months after the Charging Party, Gerardo
Haro, signed and became subject to CAASA, we reject
this argument, as did the judge. The Respondent contin-
ued to maintain the unlawful CAASA during the 6-
month period preceding the filing of the initial charge.
The Board has long held under these circumstances that
maintenance of an unlawful workplace rule, such as the
Respondent’s CAASA, constitutes a continuing violation
that is not time-barred by Section 10(b). See PJ Cheese,
Inc., 362 NLRB 1452, 1452 (2015); Neiman Marcus
Group, 362 NLRB 1286, 1287 & fn. 6 (2015); and Cellu-
lar Sales of Missouri, LLC, 362 NLRB 241, 242 fn. 7
(2015). It is equally well-established that an employer’s
enforcement of an unlawful rule, like the CAASA, inde-
pendently violates Section 8(a)(1). See Murphy Oil, su-
pra, at 19–21.
We also reject the Respondent’s argument that the
judge should not have treated its attempt to enforce its
policy as within the 10(b) period, because, although al-
leged as unlawful in the complaint, it was not included in
the charge. The allegation involving the Respondent’s
enforcement of its arbitration policy is of the same class
of violations as the allegation in the charge that it main-
tained an unlawful arbitration policy. The enforcement
of the policy was dependent on, and plainly related to, its
maintenance. Because the complaint allegation emerged
out of the investigation of the charge while the proceed-
ing was pending before the General Counsel, the com-
plaint allegation was sufficiently related to a timely
charge. See Cellular Sales of Missouri, LLC, 362 NLRB
not abuse his discretion in finding that this evidence was not relevant to
the issues in this case.
4 We shall modify the Order to conform to the Board’s standard re-
medial language, and we shall substitute a new notice to conform to the
Order as modified. Consistent with our decision in Murphy Oil, supra,
at 21, we shall order the Respondent to reimburse Haro for all reasona-
ble expenses and legal fees, with interest, incurred in opposing the
Respondent’s unlawful motion in state court to compel individual arbi-
tration of his class or collective claims. See Bill Johnson’s Restau-
rants, Inc. v. NLRB, 461 U.S. 731, 747 (1983) (“If a violation is found,
the Board may order the employer to reimburse the employees whom
he had wrongfully sued for their attorneys’ fees and other expenses” as
well as “any other proper relief that would effectuate the policies of the
Act.”). Interest shall be computed in the manner prescribed in New
Horizons, 283 NLRB 1173 (1987), compounded daily as prescribed in
Kentucky River Medical Center, 356 NLRB 6 (2010). See Teamsters
Local 776 (Rite Aid), 305 NLRB 832, 835 fn. 10 (1991) (“[I]n make-
whole orders for suits maintained in violation of the Act, it is appropri-
ate and necessary to award interest on litigation expenses”), enfd. 973
F.2d 230 (3d Cir. 1992).
We shall also order the Respondent to notify the state court that it
has rescinded or revised the CAASA and to inform the court that it no
longer opposes Haro’s lawsuit on the basis of the CAASA.
PAMA MANAGEMENT
385
241, 242 fn. 9; see generally NLRB v. Fant Milling Co.,
360 U.S. 301 (1959).
2. We reject the Respondent’s argument that Haro was
not engaged in concerted activity in filing a lawsuit al-
leging violations of the state wage and hour law in the
Superior Court of the State of California. As the Board
made clear in Beyoglu, 362 NLRB 1238 (2015), “the
filing of an employment-related class or collective action
by an individual is an attempt to initiate, to induce, or to
prepare for group action and is therefore conduct protect-
ed by Section 7.” Id., at 1239. See also D. R. Horton,
357 NLRB 2277, 2279.
3. We also reject the Respondent’s contention that the
opt-out provision of its Comprehensive Agreement plac-
es it outside the scope of the prohibition against manda-
tory individual arbitration agreements under Murphy Oil
and D. R. Horton. See D. R. Horton, supra at 2289 fn.
28. The Board has rejected this argument, holding that
an opt-out procedure still imposes an unlawful mandato-
ry condition of employment that falls squarely within the
rule set forth in D. R. Horton and affirmed in Murphy
Oil. See On Assignment Staffing Services, 362 NLRB
1672, 1675–1676 (2015). The Board further held in On
Assignment, supra at 1672, 1675–1676, that even assum-
ing that an opt-provision renders an arbitration agree-
ment not a condition of employment (or nonmandatory),
an arbitration agreement precluding collective action in
all forums is unlawful even if entered into voluntarily
because it requires employees to prospectively waive
their Section 7 right to engage in concerted activity. Id.5
4. We deny the Respondent’s motion to dismiss the
complaint or, alternatively, to stay the proceedings. The
Respondent’s arguments about the validity of the
Board’s decision in D. R. Horton lack merit for the rea-
sons stated in Murphy Oil, supra at 775 fn. 16. The Re-
spondent’s assertion that the Board should issue a stay
until it “has a non-challengeable quorum” is moot, given
that the Board is currently composed of confirmed Mem-
bers. The Respondent also argues that the complaint is
invalid because the Regional Director who issued it was
not appointed by a lawfully constituted Board. We reject
this argument. The complaint was issued by Olivia Gar-
cia, who was appointed Regional Director for Region 21
on December 22, 2011, at which time the Board had a
valid quorum. See Longshore & Warehouse Local 19
(Seattle Tunnel Partners), 361 NLRB 1031, 1031 fn. 1
(2014). Lastly, we reject the Respondent’s claim that,
5 Our dissenting colleague argues that Sec. 8(a)(1) of the Act does
not prohibit agreements that waive class and collective actions, espe-
cially when, as here, they contain an opt-out provision. We disagree,
for the reasons stated in Murphy Oil, supra at 790–791, and On As-
signment, supra, slip op. at 4, 9 & fns. 28, 29, 31.
even if D. R. Horton is good law, it is distinguishable and
inapplicable.
ORDER
The National Labor Relations Board orders that the
Respondent, Nijjar Realty, Inc., d/b/a Pama Manage-
ment, El Monte, California, its officers, agents, succes-
sors, and assigns, shall
1. Cease and desist from
(a) Maintaining and/or enforcing a mandatory and
binding arbitration agreement in its Comprehensive
Agreement and Applicant’s Statement of Agreement
(CAASA) that requires employees, as a condition of em-
ployment, to waive the right to maintain class or collec-
tive actions in all forums, whether arbitral or judicial.
(b) In any like or related manner interfering with, re-
straining, or coercing employees in the exercise of the
rights guaranteed them by Section 7 of the Act.
2. Take the following affirmative action necessary to
effectuate the policies of the Act.
(a) Rescind the mandatory and binding arbitration
agreement in all of its forms, or revise it in all of its
forms to make clear to employees that the arbitration
agreement does not constitute a waiver of their right to
maintain employment-related joint, class, or collective
actions in all forums.
(b) Notify all applicants and current and former em-
ployees who were required to sign or otherwise became
bound to the CAASA that it has been rescinded or re-
vised and, if revised, provide them a copy of the revised
agreement.
(c) Notify the Superior Court of California, Los Ange-
les County in Case BC487199 that it has rescinded or
revised the mandatory arbitration agreements upon which
it based its petition to compel arbitration and to stay ac-
tion pending arbitration of Gerardo Haro’s claim, and
inform the court that it no longer opposes the action on
the basis of those agreements.
(d) In the manner set forth in the remedy section of the
judge’s decision, as amended, reimburse Gerardo Haro
for any reasonable attorneys’ fees and litigation expenses
that he may have incurred in opposing the Respondent’s
petition to compel individual arbitration.
(e) Within 14 days after service by the Region, post at
its facility in El Monte, California, copies of the attached
notice marked “Appendix.”6 Copies of the notice, on
forms provided by the Regional Director for Region 21,
after being signed by the Respondent’s authorized repre-
6 If this Order is enforced by a judgment of the United States court
of appeals, the words in the notice reading, “Posted by Order of the
National Labor Relations Board” shall read “Posted Pursuant to a
Judgment of the United States Court of Appeals Enforcing an Order of
the National Labor Relations Board.”
386
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
sentative shall be posted by the Respondent and main-
tained for 60 consecutive days in conspicuous places,
including all places where notices to employees are cus-
tomarily posted. In addition to physical posting of paper
notices, notices shall be distributed electronically, such
as by email, posting on an intranet or an internet site,
and/or other electronic means, if the Respondent custom-
arily communicates with its employees by such means.
Reasonable steps shall be taken by the Respondent to
ensure that the notices are not altered, defaced, or cov-
ered by any other material. If the Respondent has gone
out of business or closed the facility involved in these
proceedings, the Respondent shall duplicate and mail, at
its own expense, a copy of the notice to all current em-
ployees and former employees employed by the Re-
spondent at any time since April 26, 2012.
(f) Within 21 days after service by the Region, file
with the Regional Director for Region 21 a sworn certifi-
cation of a responsible official on a form provided by the
Region attesting to the steps that the Respondent has
taken to comply.
MEMBER MISCIMARRA, dissenting.
I agree that the National Labor Relations Act (the Act
or NLRA) protects employees from retaliation if they
engage in “concerted” activities for “mutual aid or pro-
tection.” As explained in my partial dissenting opinion
in Murphy Oil USA, Inc.,1 I also agree that an employee
may engage in protected activities in relation to a claim
asserted under a statute other than NLRA.2 However, I
believe Section 8(a)(1) of the Act does not vest authority
in the Board to dictate any particular procedures pertain-
ing to the litigation of non-NLRA claims, nor does the
Act entitle employees to class-type treatment of such
1 361 NLRB 774, 795–808 (2014) (Member Miscimarra, dissenting
in part). The Board majority’s holding in Murphy Oil invalidating
class-action waiver agreements was recently denied enforcement by the
Court of Appeals for the Fifth Circuit. Murphy Oil USA, Inc. v. NLRB,
No. 14-60800, 2015 WL 6457613 (5th Cir. Oct. 26, 2015).
2 I agree that non-NLRA claims can give rise to “concerted” activi-
ties engaged in by two or more employees for the “purpose” of “mutual
aid or protection,” which would come within the protection of NLRA
Sec. 7. See Murphy Oil, supra at 774, 796–798 (Member Miscimarra,
dissenting in part). However, the existence or absence of Sec. 7 protec-
tion does not depend on whether non-NLRA claims are pursued as a
class or collective action, but on whether Sec. 7’s statutory require-
ments are met—an issue separate and distinct from whether an individ-
ual employee chooses to pursue a claim as a class or collective action.
Id.; see also Beyoglu, 362 NLRB 1238, 1241–1242 (2015) (Member
Miscimarra, dissenting). Here, Charging Party Gerardo Haro filed the
lawsuit by himself without seeking the support of any other employee
and testified that he did not even know what a class action was, though
the judge found that Haro discussed the lawsuit with other employees
after it was filed. Because I would dismiss the complaint in any event,
I find it unnecessary to decide whether this evidence establishes that
Haro was engaged in concerted activity.
claims. Moreover, when parties enter into an agreement
that waives class or collective litigation regarding non-
NLRA claims, I believe questions about the enforceabil-
ity or nonenforceability of such an agreement are exclu-
sively within the province of the court or other tribunal
that, unlike the NLRB, has jurisdiction over such claims.
Id.
In this case, the Respondent required its employees to
enter into a Comprehensive Agreement and Applicant’s
Statement of Agreement (Agreement) that provided for
individual arbitration of employment-related claims and
waived the right to pursue class or collective actions in
employment-related
disputes
involving
non-NLRA
claims.3 Additionally, the Agreement contains an “opt-
out” provision that permits employees to exercise a
choice not to be covered by the class waiver by checking
a designated box on the Agreement form. Haro signed
the Agreement, and later he filed a class action lawsuit
against the Respondent in state court alleging California
labor law violations and asserting claims under the Cali-
fornia Private Attorney General Act (PAGA). In reliance
on the Agreement, the Respondent filed a state court mo-
tion to compel arbitration, which the court granted re-
garding Haro’s individual claims.4
I disagree with my colleagues’ finding that Section
8(a)(1) of the NLRA prohibits agreements that waive
class and collective actions, and I especially disagree
with the Board’s finding here, similar to the Board ma-
jority’s finding in On Assignment Staffing Services,5 that
class waiver agreements violate the NLRA even when
they contain an opt-out provision. In my view, Sections
7 and 9(a) of the NLRA render untenable both of these
propositions. As discussed in my partial dissenting opin-
ion in Murphy Oil, NLRA Section 9(a) protects the right
of every employee as an “individual” to “present” and
“adjust” grievances “at any time.”6 This aspect of Sec-
3 The majority adopts the judge’s finding that the Comprehensive
Agreement and Applicant’s Statement of Agreement were “one inextri-
cably intertwined employment application.” In light of my disposition
of this case, I do not pass on the Respondent’s exception to this finding.
4 The court severed and stayed the PAGA claims.
5 362 NLRB 1672, 1675–1676 (2015).
6 Murphy Oil, above, slip op. at 30–34 (Member Miscimarra, dis-
senting in part). Sec. 9(a) states: “Representatives designated or select-
ed for the purposes of collective bargaining by the majority of the em-
ployees in a unit appropriate for such purposes, shall be the exclusive
representatives of all the employees in such unit for the purposes of
collective bargaining in respect to rates of pay, wages, hours of em-
ployment, or other conditions of employment: Provided, That any indi-
vidual employee or a group of employees shall have the right at any
time to present grievances to their employer and to have such griev-
ances adjusted, without the intervention of the bargaining representa-
tive, as long as the adjustment is not inconsistent with the terms of a
collective-bargaining contract or agreement then in effect: Provided
further, That the bargaining representative has been given opportunity
PAMA MANAGEMENT
387
tion 9(a) is reinforced by Section 7 of the Act, which
protects each employee’s right to “refrain from” exercis-
ing the collective rights enumerated in Section 7. Thus, I
believe it is clear that (i) the NLRA creates no substan-
tive right for employees to insist on class-type treatment
of non-NLRA claims;7 (ii) a class-waiver agreement per-
taining to non-NLRA claims does not infringe on any
NLRA rights or obligations, which has prompted the
overwhelming majority of courts to reject the Board’s
position regarding class waiver agreements;8 (iii) en-
forcement of a class-action waiver as part of an arbitra-
tion agreement is also warranted by the Federal Arbitra-
tion Act (FAA);9 and (iv) the legality of such a waiver is
even more self-evident when the agreement contains an
opt-out provision, based on every employee’s Section
9(a) right to present and adjust grievances on an “indi-
vidual” basis and each employee’s Section 7 right to “re-
frain from” engaging in protected concerted activities.
The opt-out mechanism in Respondent’s Agreement is
not cumbersome, and I believe it is clearly unwarranted
for the Board to find that the NLRA is violated by this
type of opt-out class waiver agreement. According to my
colleagues, the NLRA’s “protection” paradoxically oper-
ates in reverse: rather than protecting employees’ rights
to be present at such adjustment” (emphasis added). The Act’s legisla-
tive history shows that Congress intended to preserve every individual
employee’s right to “adjust” any employment-related dispute with his
or her employer. See Murphy Oil, above, at 804–805 (Member Misci-
marra, dissenting in part).
7 When courts have jurisdiction over non-NLRA claims that are po-
tentially subject to class treatment, the availability of class-type proce-
dures does not rise to the level of a substantive right. See D. R. Horton,
Inc. v. NLRB, 737 F.3d 344, 362 (5th Cir. 2013) (“The use of class
action procedures . . . is not a substantive right.”) (citations omitted),
petition for rehearing en banc denied No. 12-60031 (5th Cir. 2014);
Deposit Guaranty National Bank v. Roper, 445 U.S. 326, 332 (1980)
(“[T]he right of a litigant to employ Rule 23 is a procedural right only,
ancillary to the litigation of substantive claims.”).
8 The Fifth Circuit has twice denied enforcement of Board orders
invalidating a mandatory arbitration agreement that waived class-type
treatment of non-NLRA claims. See Murphy Oil, Inc., USA v. NLRB,
above; D. R. Horton, Inc. v. NLRB, above. The overwhelming majority
of courts considering the Board’s position have likewise rejected it.
See Murphy Oil, supra at 807 (Member Miscimarra, dissenting in part);
id., slip op. at 36 fn. 5 (Member Johnson, dissenting) (collecting cases);
see also Patterson v. Raymours Furniture Co., Inc., No. 14-CV-5882
(VEC), 2015 WL 1433219 (S.D.N.Y. Mar. 27, 2015); Nanavati v.
Adecco USA, Inc., No. 14-cv-04145-BLF, 2015 WL 1738152 (N.D.
Cal. Apr. 13, 2015), motion to certify for interlocutory appeal denied
2015 WL 4035072 (N.D. Cal. June 30, 2015); Brown v. Citicorp Credit
Services, Inc., No. 1:12-cv-00062-BLW, 2015 WL 1401604 (D. Idaho
Mar. 25, 2015) (granting reconsideration of prior determination that
class waiver in arbitration agreement violated NLRA).
9 Even if a conflict existed between the NLRA and an arbitration
agreement’s class waiver provisions, the FAA requires that the arbitra-
tion agreement be enforced according to its terms. Murphy Oil, above,
slip op. at 34 (Member Miscimarra, dissenting in part); id., slip op. at
49–58 (Member Johnson, dissenting).
to engage in or refrain from certain kinds of collective
activities, the majority makes it unlawful for employees
to be given the choice of whether to make non-NLRA
claims subject to individual arbitration. In my view, the
NLRA does not divest employees of the right to make
such a choice. Rather, Congress twice expressed its in-
tention to protect this right of employees: in Section 7,
which guarantees employees the right to “refrain” from
collective action, and in Section 9(a), which guarantees
every employee the right “at any time” to present and
adjust his or her grievances individually, and thus to en-
ter into agreements with employers providing for their
adjustment on an individual basis.
The legality of the Respondent’s opt-out agreement is
reinforced by other considerations. Courts have uniform-
ly upheld individual arbitration agreements that contain
opt-out provisions (rejecting arguments like those ad-
vanced by my colleagues here).10 Moreover, insofar as
an employer implies or expresses a preference that em-
ployees refrain from exercising a voluntary opt-out right
provided in a class waiver arbitration agreement, Section
8(c) of the Act precludes the Board from relying on such
advocacy as evidence that the agreement is unlawful.11
Finally, I disagree that Congress vested the Board with
authority to conclude that employees lack sufficient
“equality” in bargaining power to make their own choic-
es regarding agreements pertaining to whether class-type
procedures may apply to non-NLRA claims.12
10
On Assignment Staffing, above, 1683–1684 (Member Johnson,
dissenting); see also Johnmohammadi v. Bloomingdale’s, 755 F.3d
1072, 1075–1077 (9th Cir. 2014) (where employee had the right to opt
out of individual arbitration agreement but chose not to, she “freely
elected to arbitrate employment-related disputes on an individual basis
. . . [and thus] cannot claim that enforcement of the agreement violates
either the Norris-LaGuardia Act or the NLRA”); Davis v. O’Melveny
& Meyers, 485 F.3d 1066, 1073 (9th Cir. 2007) (“[I]f an employee has
a meaningful opportunity to opt out of the arbitration provision when
signing the agreement and still preserve his or her job, then it is not
procedurally unconscionable.”); Legair v. Circuit City Stores, Inc., 213
Fed. Appx. 436, 439 (6th Cir. 2007) (when plaintiff “failed to take the
required action to opt out. . . . [he] by his conduct demonstrated his
agreement to be bound”); Garrett v. Circuit City Stores, Inc., 449 F.3d
672, 675 & fn. 2 (5th Cir. 2006) (employee agreed to arbitrate dispute
at issue where he had had notice and an opportunity to opt out of arbi-
tration agreement, but did not do so); Circuit City Stores, Inc. v. Najd,
294 F.3d 1104, 1109 (9th Cir. 2002) (where employee could “mull over
whether to opt out of [the agreement, he] . . . . assented . . . by failing to
exercise his right to opt out”); Circuit City Stores, Inc. v. Ahmed, 283
F.3d 1198, 1199–1200 (9th Cir. 2002) (arbitration agreement not pro-
cedurally unconscionable where employee had meaningful opportunity
to opt out); Michalski v. Circuit City Stores, Inc., 177 F.3d 634, 636
(7th Cir. 1999) (employee “was free not to arbitrate; she was given a
choice and she chose—by not signing the opt-out provision—to be
bound”).
11 On Assignment Staffing, above, at 1684 (Member Johnson, dis-
senting).
12 Id., at 1685–1686.
388
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
Because I believe the Respondent’s Agreement was
lawful under the NLRA, I would find it was similarly
lawful for the Respondent to file a motion in state court
seeking to enforce the Agreement. It is relevant that the
state court that had jurisdiction over the non-NLRA
claims granted the Respondent’s motion to compel arbi-
tration. That the Respondent’s motion was reasonably
based is also supported by the multitude of court deci-
sions that have enforced similar agreements.13 As the
Fifth Circuit recently observed—after rejecting (for the
second time) the Board’s position regarding the legality
of class waiver agreements—“[I]t is a bit bold for [the
Board] to hold that an employer who followed the rea-
soning of our D. R. Horton decision had no basis in fact
or law or an ‘illegal objective’ in doing so. The Board
might want to strike a more respectful balance between
its views and those of circuit courts reviewing its or-
ders.”14 I also believe that any Board finding of a viola-
tion based on the Respondent’s meritorious state court
motion to compel arbitration would improperly risk in-
fringing on the Respondent’s rights under the First
Amendment’s Petition Clause. See Bill Johnson’s Res-
taurants v. NLRB, 461 U.S. 731 (1983); BE & K Con-
struction Co. v. NLRB, 536 U.S. 516 (2002); see also my
partial dissent in Murphy Oil, above, 361 NLRB 774,
806–808. Finally, for similar reasons, I believe the
Board cannot properly require the Respondent to reim-
burse the Charging Party for its attorneys’ fees in the
circumstances presented here. Murphy Oil, above, 361
NLRB 774, 808.
For the above reasons, I believe that the Respondent’s
agreement, including its “opt-out” provisions, should be
deemed lawful under NLRA Section 8(a)(1).
Accordingly, I respectfully dissent.
APPENDIX
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
NATIONALLABOR RELATIONS BOARD
An Agency of the United States Government
The National Labor Relations Board has found that we
violated Federal labor law and has ordered us to post and
obey this notice.
13 See, e.g., Murphy Oil, Inc., USA v. NLRB, above; Johnmoham-
madi v. Bloomingdale’s, above; D. R. Horton, Inc. v. NLRB, above;
Owen v. Bristol Care, Inc., 702 F.3d 1050 (8th Cir. 2013); Sutherland
v. Ernst & Young LLP, 726 F.3d 290 (2d Cir. 2013).
14 Murphy Oil, Inc., USA v. NLRB, above, at *6. Because I would
dismiss the enforcement allegation on the merits, I find it unnecessary
to decide whether the allegation was properly included in the complaint
despite not being included in the charge, and whether the judge erred in
excluding evidence proffered by the Respondent regarding the reasons
for its implementation of the Agreement.
FEDERAL LAW GIVES YOU THE RIGHT TO
Form, join, or assist a union
Choose representatives to bargain with us on
your behalf
Act together with other employees for your bene-
fit and protection
Choose not to engage in any of these protected
activities.
WE WILL NOT maintain and/or enforce a mandatory
and binding arbitration agreement in our Comprehensive
Agreement and Applicant’s Statement of Agreement
(CAASA) that requires employees, as a condition of em-
ployment, to waive the right to maintain class or collec-
tive actions in all forums, whether arbitral or judicial.
WE WILL NOT in any like or related manner interfere
with, restrain, or coerce you in the exercise of the rights
listed above.
WE WILL rescind the CAASA in all of its forms, or re-
vise it in all of its forms to make clear that it does not
constitute a waiver of your right to maintain employ-
ment-related joint, class, or collective actions in all fo-
rums.
WE WILL notify all applicants and current and former
employees who were required to sign the CAASA that it
has been rescinded or revised and, if revised, provide
them a copy of the revised agreement.
WE WILL notify the court in which Gerardo Haro filed
his collective wage claim that we have rescinded or re-
vised the mandatory arbitration agreements upon which
we based our petition to compel arbitration and to stay
action pending arbitration of Gerardo Haro’s claim, and
WE WILL inform the court that we no longer oppose
Gerardo Haro’s collective claim on the basis of that
agreement.
WE WILL reimburse Gerardo Haro for any reasonable
attorneys’ fees and litigation expenses that he may have
incurred in opposing our petition to compel individual
arbitration.
NIJJAR REALTY, INC., D/B/A PAMA MANAGE-
MENT
The
Board’s
decision
can
be
found
at
www.nlrb.gov/case/21-CA-092054 or by using the QR
code below. Alternatively, you can obtain a copy of the
decision from the Executive Secretary, National Labor
Relations Board, 1015 Half Street, S.E., Washington,
D.C. 20570, or by calling (202) 273–1940.
PAMA MANAGEMENT
389
Cecelia Valentine, Esq., for the Government. 1
Ronald W. Novotny, Esq., for the Company.2
David Spivak Esq., for the Charging Party.
DECISION
Statement of the Case
WILLIAM NELSON CATES, Administrative Law Judge. This
case was tried before me on August 26, 2013, in Los Angeles,
California. Charging Party Haro filed the charge initiating this
matter on October 25, 2012, and the Acting General Counsel
issued a complaint and notice of hearing (complaint) on May
30, 2013. The Government alleges the Company violated Sec-
tion 8(a)(1) of the National Labor Relations Act (the Act) by,
since on or about April 26, 2012, maintaining a Comprehensive
Agreement and Applicant’s Statement of Agreement (CAASA)
which contains provisions that precludes employees from par-
ticipating in collective and class litigation to resolve disputes
arising out of employment, and, prohibits employees from arbi-
trating disputes as a class. It is further alleged the Company
has, since on or about April 26, 2012, required all new and
existing employees to execute the CAASA forms which pro-
vides that employees resolve all disputes arising out of em-
ployment through binding arbitration (unless they opt out by
checking a box on the CAASA forms) and also, provides em-
ployees must arbitrate their claims individually. It is also al-
leged the Company has, since at least December 14, 2012, en-
forced the arbitration provisions regarding resolving disputes
arising out of employment through binding arbitration as set
forth in the CAASA forms, by asserting it in litigation brought
against the Company by Charging Party Haro in Gerardo Haro
Guadarrama v. Nijjar Realty, Inc. et al Case number
BC487199 (Superior Court of California, Los Angeles County)
by filing a petition to compel plaintiffs to individually arbitrate
their class wide wage and hour claims against the Company.
The trial court (Superior Court of California, Los Angeles
County) on March 6, 2013, adopted its tentative ruling to Sever
and Stay the Private Attorney General Act (PAGA) claims and
to compel arbitration of Charging Party Haro’s and all other
claims on an individual basis.
This is another case raising issues concerning arbitration pol-
icies that effect collective bargaining and representational rights
related to D. R. Horton, Inc., 357 NLRB 2277 (2012), petition
1 I shall refer to counsel for the Acting General Counsel as counsel
for the Government and the Acting General Counsel as the Govern-
ment.
2 I shall refer to counsel for the Respondent as counsel for the Com-
pany and shall refer to the Respondent as the Company.
to review filed 12-60031 (5th Cir. 2012), (oral argument heard
on February 5, 2013).
The Company, in its answer to the complaint, and at trial,
denies having violated the Act in any manner alleged in the
complaint.
The parties were given full opportunity to participate, to in-
troduce relevant evidence, to examine and cross-examine wit-
nesses, and to file briefs. I carefully observed the demeanor of
the witnesses as they testified and I rely on those observations
here. I have studied the whole record, and based on the de-
tailed findings and analysis below, I conclude and find the
Company violated the Act essentially as alleged in the com-
plaint.
FINDINGS OF FACT
I. JURISDICTION
The Company is a corporation with an office and place of
business in El Monte, California, where it has been, and contin-
ues to be, engaged in the business of property management
including management of leased residential properties. During
the past year, a representative period, the Company derived
gross revenues in excess of $500,000, and during that same
time purchased and received at its El Monte, California facility
goods from other enterprises located within the State of Cali-
fornia, each of which other enterprises received these goods
directly from points outside the State of California. The parties
admit, and I find, the Company is an employer engaged in
commerce within the meaning of Section 2(2), (6), and (7) of
the Act.3
II. FACTS
Charging Party Haro made his initial application for em-
ployment with the Company on August 24, and commenced
working around September 1, 2011. Haro was employed as a
maintenance worker working from the Company’s Ontario,
California office the first 3 months and from the San Bernardi-
no, California office the last month of his employment. Haro
left his employment with the Company around mid-January
2012. The circumstances of Haro’s departure from the Compa-
ny are not before me.
Haro, who lives in San Bernardino, performed general
maintenance work on, for example, floors, ceilings and welding
assignments at company managed properties. Haro testified
Rocio Chanez (Supervisor Chanez) was in charge of the San
Bernardino area and Alejandro Montiel (Supervisor Montiel)4
3 The Company at trial, and in its posttrial brief, contends D. R.
Horton, supra is invalid because it was not decided by a quorum of at
least three Board Members pursuant to 29 U.S.C. § 153(b) and was thus
unconstitutional (citing Noel Canning v. NLRB 705 F.3d 490 (D.C. Cir.
2013), cert. granted 133 S.Ct. 2861 (June 24, 2013)). The Board has
rejected similar contentions in numerous cases, see, e.g., Blooming-
dale’s Inc., 359 NLRB 1015 (2013). I note the Board now has a full
complement of five members nominated by the President and con-
firmed by the Senate and could, if they deemed appropriate, reaffirm
the earlier Board’s actions. Consistent with Board precedent, I reject
the Company’s Noel Canning, supra, defense.
4 While Chanez and Montiel were not named as supervisors in the
complaint, and it is not necessary here to decide that issue, it appears no
390
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
was supervisor of the maintenance workers.
Haro was required to and filled out a second job application
and related employment documents for the Company on De-
cember 29, 2011. Haro testified that when he and 18 to 20
other maintenance employees reported for work at the San Ber-
nardino office on the morning of December 29, 2011, they were
told by both Supervisors Chanez and Montiel they had to fill
out and sign new employment documents and if they did not
“they would not pay us.” Haro said Chanez and Montiel did
not tell them anything about the documents except that they had
to sign them. Haro asked what kind of documents they were
and Chanez replied they were from the Company’s El Monte,
California office. Haro testified Montiel and Chanez “just
wanted us to sign [the documents] in a hurry and go to work.”
Haro completed the documents while in the office and placed
them on Montiel’s desk before going to work. Haro placed a
question mark on the signature line of Applicant’s Statement
and Agreement because he “did not understand any of this.”
When Haro returned to the office that afternoon the secretary
told him he had failed to sign some portions of the documents.
The secretary placed post-its where Haro was to sign or mark
which he did. The documents were in English. Haro started
speaking English at age 30 and can read some English. Haro
did not ask for a copy of the CAASA forms he signed on De-
cember 29, 2011, nor, did he request a Spanish language copy
before signing the forms. Haro did not ask that the documents
be translated for him. Haro testified he did not ask his supervi-
sors any questions about the documents but did ask coworkers
who did not know what the documents were. Haro testified he
understood he had to sign the documents to continue working
for the Company, and, he also understood that by having to sign
the documents he was agreeing to the terms of the documents.
No one from management or the secretary brought to Haro’s
attention when he signed the documents in the morning or
when he further signed them in the afternoon that there was an
“opt out” box in the CAASA forms that he could initial.
The CAASA forms executed by Charging Party Haro and the
other maintenance employees, which were required by the
Company as a condition of employment, contains, in part, the
following:
Comprehensive Agreement
2. Employee, Emplicity and Company, agree to utilize bind-
ing arbitration as the sole and exclusive means to resolve all
disputes that may arise out of or be related in any way to Em-
ployee’s employment, including but not limited to the termi-
nation of Employee’s employment and Employee’s compen-
sation. Employee specifically waives and relinquishes his/her
right to bring a claim against Emplicity and/or Company, in a
court of law, and this waiver shall be equally binding on any
person who represents or seeks to represent Employee in a
lawsuit against Emplicity or Company in a court of law. Sim-
ilarly, Emplicity and Company specifically waive and relin-
quish their rights to bring a claim against Employee in a court
party disputes their positions or authority. I have applied the superviso-
ry title to them for ease of understanding the sequence of events leading
to the signing of the employment documents at issue here.
of law, and this waiver shall be equally binding on any person
who represents or seeks to represent Emplicity or Company in
a lawsuit against the Employee in a court of law. Employee,
Emplicity, and Company agree that any claim, dispute, and/or
controversy that Employee may have against Emplicity (or its
owners, directors, officers, managers, employees, or agents),
or Company (or its owners, directors, officers, managers, em-
ployees, or agents), or that Emplicity or Company may have
against Employee, shall be submitted to and determined ex-
clusively by binding arbitration under the Federal Arbitration
Act (“FAA”), in conformity with the procedures of the Cali-
fornia Arbitration Act, (CAL. Code Civ. Proc. Sec 1280 et
seq., including section 1283.05 and all of the Act’s other
mandatory and permissive rights to discovery). The FAA ap-
plies to this agreement because both Emplicity and Company
business involves interstate commerce. Included within the
scope of this Agreement are all disputes, whether based on
tort, contract, statute (including, but not limited to, any claims
of discrimination, harassment and/or retaliation, whether they
be based on the California Fair Employment and Housing
Act, Title VII of the Civil Rights Act of 1964, as amended, or
any other state or federal law or regulation), equitable law, or
otherwise. The only exception to the requirement of binding
arbitration shall be for claims arising under the National La-
bor Relations Act which are brought before the National La-
bor Relations Board, claims for medical and disability bene-
fits under the California Workers’ Compensation Act, Em-
ployment Development department claims, or as may other-
wise be required by state or federal law. However, nothing
herein shall prevent Employee from filing and pursuing pro-
ceedings before the California Department of Fair Employ-
ment and Housing, or the United States Equal Employment
Opportunity Commission (although if Employee chooses to
pursue a claim following the exhaustion of such administra-
tive remedies, that claim would be subject to the provisions of
this Agreement). By this binding arbitration provision, Em-
ployee, Emplicity and Company give up their right to trial by
jury of any claim Employee may have against Emplicity or
Company, or of any claim Emplicity or Company may have
against Employee. This agreement is not intended to interfere
with Employee’s rights to collectively bargain, to engage in
protected, concerted activity, or to exercise other rights pro-
tected under the National Labor Relations Act.
4. This binding arbitration agreement shall not be construed
to allow or permit the consolidation or joinder of other claims
or controversies involving any other employees, and will not
proceed as a class action, collective action, private attorney
general action or any similar representative action. No arbi-
trator shall have the authority under this agreement to order
any such class of representative action. I further understand
and acknowledge that the terms of this Agreement include a
waiver of any substantive or procedural rights that I may have
to bring an action on a class, collective, private attorney gen-
eral, representative or other similar basis. However, due to
the nature of this waiver, the Company has provided me with
the ability to choose to retain these rights by affirmatively
checking the box at the end of this paragraph. Accordingly, I
PAMA MANAGEMENT
391
expressly agree to waive any right I may have to bring an ac-
tion on a class, collective, private attorney general, representa-
tive or other similar basis, unless I check this box [ ].
Applicant’s Statement and Agreement:
I further agree and acknowledge that Emplicity, the Worksite
Employer, and I will utilize binding arbitration to resolve all
disputes that may arise out of the employment context. Em-
plicity, the Worksite Employer, and I agree that any claim,
dispute, and/or controversy that either I may have against
Emplicity or the Worksite Employer (or their owners, direc-
tors, officers, managers, employees, agents, and parties affili-
ated with their employee benefit and health plans) or Emplici-
ty or the Worksite Employer may have against me, arising
from, related to, or having any relationship or connection
whatsoever with my seeking employment with, employment
by, or other association with Emplicity or the Worksite Em-
ployer shall be submitted to and determined exclusively by
binding arbitration under the Federal Arbitration Act, in con-
formity with the procedures of the California Arbitration Act
(Cal. Code Civ. Proc. Sec 1280 et seq., including section
1283.05 and all of the Act’s other mandatory and permissive
rights to discovery), included within the scope of this Agree-
ment are all disputes, whether based on tort, contract, statute
(including, but not limited to any claims of discrimination and
harassment, whether they be based on the California Fair
Employment and Housing act, Title VII of the Civil Rights
Act of 1964, as amended, or any other state or federal law or
regulation), equitable law, or otherwise with exception of
claims arising under the National Labor Relations Act which
are brought before the National Labor Relations Board,
claims for medical and disability benefits under the California
Workers’ Compensation Act, Employment Development De-
partment claims, or as otherwise required by state or federal
law. However, nothing herein shall prevent me from filing
and pursuing proceedings before the California Department of
Fair Employment and Housing, or the United States Equal
Employment Opportunity Commission (although if I choose
to pursue a claim following the exhaustion of such adminis-
trative remedies, that claim would be subject to the provisions
of this Agreement). Further, this Agreement shall not prevent
either me or the Company from obtaining provisional reme-
dies to the extent permitted by Code of Civil Procedure Sec-
tion 1281.8 either before the commencement of or during the
arbitration process. In addition to any other requirements im-
posed by law, the arbitrator selected shall be a retired Califor-
nia Superior Court Judge, or otherwise qualified individual to
whom the parties mutually agree, and shall be subject to dis-
qualification on the same grounds as would apply to a judge
of such court. All rules of pleading (including the right of
demurrer), all rules of evidence, all rights to resolution of the
dispute by means of motions for summary judgment, judg-
ment on the pleadings, and judgment under Code of Civil
Procedure Section 631.8 shall apply and be observed. Reso-
lution of the dispute shall be based solely upon the law gov-
erning the claims and defenses pleaded, and the arbitrator may
not invoke any basis (including but not limited to, notions of
“just cause”) other than such controlling law. The arbitrator
shall have the immunity of a judicial officer from civil liabil-
ity when acting in the capacity of an arbitrator, which immun-
ity supplements any other existing immunity. Likewise all
communications during or in connection with the arbitration
proceedings are privileged in accordance with Cal. Civil Code
Section 47(b). As reasonably required to allow full use and
benefit of this agreement’s modifications to the Act’s proce-
dures, the arbitrator shall extend the times set by the Act for
the giving of notices and setting of hearings. Awards shall in-
clude the arbitrator’s written reasoned opinion. I understand
and agree to this binding arbitration provision, and I, the
Worksite Employer and Emplicity give up our right to trial by
jury of any claim, the Worksite Employer and/or Emplicity
may have against me.
On June 29, 2012, Charging Party Haro, through counsel,
filed his Fair Labor Standard’s Act lawsuit (Gerardo Haro
Guadarrama v Nijjar Realty, Inc. et. al.) against the Company
on behalf of himself and all others similarly situated, and as an
“aggrieved employee” on behalf of other “aggrieved employ-
ees” under the Labor Code Private Attorney General Act of
2004 (PAGA). Haro testified that before he filed his lawsuit he
did not discuss doing so with other employees. Haro explained
he did not even know what a class action lawsuit meant. Haro
said he had, after he filed his lawsuit, discussed the claims
made in his lawsuit “lots” of times with current and former
employees of the Company.
On December 14, 2012, the Company filed a Petition to
Compel Arbitration and to Stay Action Pending Completion of
Arbitration in Gerardo Haro Guadarrama v. Nijjar Realty, Inc.
et. al. seeking to enforce the provisions of the CAASA forms its
employees, including Haro, had been compelled to sign.
On March 6, 2013, Superior Court of California, County of
Los Angeles, Judge Jane R. Johnson issued her Ruling on
Submitted Matter in the Gerardo Haro Guadarrama v. Nijjar
Realty, Inc. et. al. case stating, “The Court adopts its tentative
ruling (1) severing and staying the PAGA claims, and (2) com-
pelling arbitration of Guadarrama’s individual claims as to all
remaining claims.”
Company Chief Financial Officer Evert Miller (CFO Miller
or Miller) testified the Company, for a number of years, utilized
professional employer organizations to staff its workforce. For
example, the Company utilized a professional employer organi-
zation “Workforce” at least in 2010. On December 3, 2011, the
Company started using the professional employee organization
Emplicity. These professional employee organizations handled
employment applications and payroll documents for the Com-
pany. CFO Miller explained the Company would “interview
and select the employee” and Emplicity “would have them sign
the actual employment agreement and put them on the payroll.”
Miller testified Emplicity developed the application and em-
ployment documents utilized including the Comprehensive
Agreement and Applicant’s Statement of Agreement (CAASA)
forms. Miller stated the Company had no input in drafting
these documents but added he read over the CAASA forms
after they were drafted. Miller testified that by the Company
adopting and utilizing the CAASA forms it was not the Com-
pany’s intention to interfere with the employees’ right to assert
392
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
group claims. Miller stated the Company no longer contracts
with Emplicity and, has not since the expiration of that contrac-
tual relationship in 2012, utilized the CAASA forms. Miller
explained the Company attempted to enforce the CAASA
forms against Charging Party Haro in order to limit exposure to
costs and it was also easier for the Company to handle individ-
ual claim cases. CFO Miller further explained the use of indi-
vidual arbitration for claims is a “much less costly method to
deal with claims against the Company.”
III. SOME PRELIMINARY CONTENTIONS AND FINDINGS
A. The 10(b) Issue
The Company contends the entire complaint here should be
dismissed because it is time-barred in that it is based on events
that occurred entirely outside the applicable limitations period.
Section 10(b) of the Act requires that alleged violations of the
Act occur within 6 months of the filing of a charge. The Com-
pany contends, correctly so, that the first date of allegations the
Company violated the Act in the complaint is that “since on or
about April 26, 2012” the Company has maintained a Compre-
hensive Agreement and Applicant’s Statement and Agreement
(CAASA) containing provisions that preclude employees from:
arbitrating disputes as a class; requiring new and existing em-
ployees to execute CAASA forms providing that employees
resolve all disputes arising out of employment through arbitra-
tion unless they opt out by checking a box on the CAASA
forms’ and, that the Company requires its new and existing
employees to execute the CAASA forms which requires its
employees to arbitrate their claims individually. The Company
correctly notes Charging Party Haro signed his CAASA forms
on December 29, 2011. The Company contends there is no
showing it required any employees to sign the CAASA forms
or that it actually hired any employees after April 26, 2012.
The Company contends these seminal allegations of the com-
plaint, upon which all other allegations are based, has not been
established. The Company further contends that because the
unfair labor practice relating to the enforcement of the CAASA
agreements in the civil suit, filed on December 14, 2012,
(Gerardo Haro Guadarrama v. Nijjar Realty, Inc. et al.) was
“inescapable grounded” on events predating the 6-month limi-
tations period, and as such, the entire complaint is barred by
Section 10(b) of the Act.
I find the Company’s 10(b) defense without merit. First it is
clear, as testified to by CFO Miller, the Company continued to
hire employees after December 29, 2011, and continued, at
least for a time, to have new employees execute the CAASA
forms. Second, again as testified to by CFO Miller, the Com-
pany made no effort, after it stopped using the professional
employer Emplcity, to: rescind any of the agreements (CAASA
forms) that had been instituted with employees by Emplicity;
nor, did it seek to withdraw the arbitration component of the
agreements previously signed by its employees as instituted by
Emplicity; nor, did the Company seek to eliminate the waivers
the employees entered into by signing the CAASA forms waiv-
ing their right to collective action or class related arbitration. I
am persuaded the Company maintained the CAASA employ-
ment forms, singed by its employees on and after April 26,
2012. That the evidence establishes the Company continued to
maintain the CAASA forms after April 26, 2012, is clearly
demonstrated in that the Company still maintain Charging Party
Haro’s CAASA forms into mid-December 2012 even after
Haro’s employment with the Company had ended. The charge
filed on October 25, 2012, was timely filed with respect to
events on and after April 26, 2012. Even if one considers De-
cember 29, 2011, the date Charging Party Haro signed the
CAASA employment forms, as the controlling date, the Com-
pany’s 10(b) defense fails. The allegations are that the Compa-
ny continued to maintain the CAASA forms on and after April
26, 2012. It is clear the Company maintained Haro’s CAASA
employment forms even as of December 14, 2012, when it
utilized those forms in its defense to Haro’s lawsuit. It is irrel-
evant when Haro signed the CAASA forms the Company con-
tinued to maintain, and in Haro’s case utilize, because this is a
continuing matter subject to an ongoing violation within the
10(b) period. Thus, the continued maintaining and enforcing
of the CAASA forms within the 10(b) period establishes that
this conduct and action by the Company is not inescapable
grounded in pre-10(b) events and the Supreme Court’s holding
in Local Lodge 1424 v. NLRB (Bryan Mfg.), 362 U.S. 411
(1960), does not require a different result than what I reach
here.
It is well established that unlawful rules maintained by an
employer inside the 10(b) period can be found unlawful, even if
executed, adopted or promulgated outside the 10(b) period.
See, e.g., Camey Hospital, 350 NLRB 627, 640 (2007).
Having rejected the Company’s 10(b) defense, I turn to other
complaint allegations.
B. The Company is responsible for the Comprehensive Agree-
ment and Applicant’s Statement of Agreement
As noted elsewhere herein, the complaint alleges the Com-
pany violated Section 8(a)(1) of the Act by, since on or about,
April 26, 2012, maintaining and requiring its employees to
execute a Comprehensive Agreement and Applicant’s State-
ment of Agreement (CAASA) forms which contains provisions
precluding employees from participating in collective and class
litigation to resolve disputes arising out of employment, and
prohibits employees from arbitrating disputes as a class.
The CAASA employment application forms at issue here are
part of the record and undisputed. I consider the Comprehen-
sive Agreement and Applicant’s Statement of Agreement to, in
essence, constitute one inextricably intertwined employment
application packet. Stated differently, at all applicable times
here, employees, or applicants for employment, were required
to sign both forms. On December 29, 2011, then current em-
ployees were required to execute the CAASA forms under the
penalty of not being paid or allowed to continue working. As
fully explained elsewhere, these CAASA forms were main-
tained at least until December 14, 2012, at which time the
Company utilized Haro’s forms in its state court action. To the
extent the Company, advances as a defense, it was not respon-
sible for the CAASA forms because the forms were formulated
and drafted by the professional employer organization Emplici-
ty, is totally without merit. First, the Applicants Statement of
Agreement expressly refers to the Company here as the
“Worksite Employer.” Second, CFO Miller testified that while
PAMA MANAGEMENT
393
the Company had no input in formulating or drafting the
CAASA employment forms, he read the forms and added that
when the Company utilized and adopted the CAASA employ-
ment forms it was not the Company’s intention to interfere with
the employees’ right to assert group claims. Clearly CFO Mil-
ler knew, and so testified, the Company adopted and utilized
the CAASA forms crafted by Emplicity. CAASA forms were
utilized in all hiring for the Company. I conclude and find, the
Company is responsible for the content of the employment
forms utilized for and/or by it.
IV. ANALYSIS OF CENTRAL ISSUES
The complaint alleges that since April 26, 2012, the Compa-
ny has maintained a Comprehensive Agreement and Appli-
cant’s Statement and Agreement (CAASA) which contains
provisions that precludes employees from participating in col-
lective and class litigation to resolve disputes arising out of
employment and prohibits employees form arbitrating disputes
as a class and requires all new and existing employees to re-
solve all disputes arising out of employment through binding
arbitration unless they opt out by checking a box in the Com-
prehensive Agreement and requires new and existing employ-
ees to arbitrate their claims individually. Additionally, it is
alleged that as least since December 14, 2012, the Company
has enforced the arbitration provisions regarding resolving
disputes arising out of employment through binding arbitration
as set forth in the CAASA forms by asserting it in litigation
brought against the Company by the Charging Party in Gerardo
Haro Guadarrama v. Nijjar Realty, Inc. et al and by filing a
petition to compel plaintiffs to individually arbitrate their class
wide wage and hour claims against the Company. The State
Court, on March 6, 2013, adopted its tentative ruling to sever
and stay the PAGA claims and to compel arbitration of the
Charging Party’s individual claims as to all remaining claims.
The Company, at trial, argued at length in a motion to dis-
miss that it considers D. R. Horton, supra wrongly decided and
unenforceable. The Company, at trial, raised various asserted
justifications including that numerous Federal and State court
decisions, issued after D. R. Horton, have rejected the D.R.
Horton rational of the Board. The Company renews here, its
argument, that D. R. Horton was wrongly decided. I reject
again the Company’s request I find D. R. Horton wrongly de-
cided. Such requested action must be made directly to the
Board and not to me. I am bound by Board precedent, includ-
ing D. R. Horton, unless and until the Supreme Court overturns
it or the Board itself does so. I must, and do, follow D. R. Hor-
ton.
The overriding issue here is whether the Company’s Com-
prehensive Agreement and Applicant’s Statement of Agree-
ment (CAASA) forms contain restrictive provisions that vio-
lates Section 8(a)(1) of the Act. In addressing the CAASA
forms, I do not consider them to be separate documents, but,
rather one inextricably intertwined employment document. The
CAASA forms had to be signed by all current and new employ-
ees and were mandatory conditions of employment. As Charg-
ing Party Haro credibly testified, the 18 to 20 employed
maintenance workers were required, on December 29, 2011, to
sign the new CAASA forms or the Company “would not pay”
or allow them to return to work unless they signed the CAASA
forms “in a hurry” so they could go “back to work.”
Looking further at the content of the CAASA forms, it is
necessary to review the rules the Board has established for
doing so.
In evaluating whether a rule applied to all employees, as a
condition of continued employment, including the mandatory
CAASA rules at issue here, violates Section 8(a)(1), the Board,
as noted in D. R. Horton Inc., at 2280–2282, applies its test set
forth in Lutheran Heritage Village-Livonia, 343 NLRB 646
(2004), citing U–Haul Co. of California, 347 NLRB 375, 377
(2006), enfd. 255 Fed. Appx. 527 (D.C. Cir. 2007). Pursuant to
Lutheran Heritage the inquiry, or test to be applied, is whether
the rule explicitly restricts activities protected by Section 7 of
the Act. If so, the rule is unlawful. If it does not explicitly
restrict protected activity, the finding of a violation is depend-
ent upon a showing of one of the following: (1) employees
would reasonably construe the rule to prohibit Section 7 activi-
ty; (2) the rule was promulgated in response to union activity;
or, (3) the rule has been applied to restrict the exercise of Sec-
tion 7 rights.
Viewing the CAASA employment forms as a whole, I am
fully persuaded a reasonable employee would read the rules as
restricting his or her ability to resolve in concert employment
disputes protected by Section 7 of the Act.
Counsel for the Government, in her posttrial brief, states the
CAASA employment forms “are lawful in that they specifically
exempt claims arising under the National Labor Relations Act”,
but, rather asserts the CAASA employment forms unlawfully
restrict employees’ ability to resolve employment-related issues
in a protected concerted manner. Accordingly, I do not address
whether the CAASA employment forms could reasonably be
construed as restricting employees’ rights to file charges or
claims with the National Labor Relations Board.
While I do not address whether the CAASA forms restricts
or bars filing of Board charges, I do address whether the
CAASA forms interferes with and restricts employees’ from
engaging in protected concerted conduct. In this regard, the
Board in D. R. Horton, Inc., supra at 2289, held an employer
violates Section 8(a)(1) of the Act “by requiring employees to
waive their right to collectively pursue employment-related
claims in all forums, arbitral and judicial.” The Board noted at.
10 “The right to engage in collective action—including collec-
tive legal action—is the core substantive right protected by the
NLRA and is the foundation on which the Act and Federal
labor policy rest.”
Provisions of the CAASA employment forms, in part, state:
“Employee . . . and Company, agree to utilize binding arbitra-
tion as the sole and exclusive means to resolve all disputes that
may arise out of or be related in any way to Employee’s em-
ployment, including but not limited to termination . . . [and]
. . . compensation.” The rules, in part, further state: “This bind-
ing arbitration shall not be construed to allow or permit the
Consolidation or joinder of other claims or controversies in-
volving any other employees, and will not proceed as a class
action, collective action, private attorney general action or any
similar representative action. No arbitrator shall have the au-
thority under this agreement to order any such class or repre-
394
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
sentative action.” Again in the CAASA forms it states; “I fur-
ther agree and acknowledge that . . . the . . .[Company] and I
will utilize binding arbitration to resolve all disputes that may
arise out of the employment context.” The CAASA forms con-
clude; in part, “I understand and agree to this binding arbitra-
tion provision.”
The CAASA employment forms clearly inhibits and inter-
feres with Section 7 conduct, and, the Company’s insisting its
employees waive their right to pursue class actions in court,
arbitration or any other forum as a condition of employment
violates Section 8(a)(1) of the Act and I so find.
I reject the Company’s contention the “opt-out” provision in
the CAASA forms, allowing an employee to entirely opt-out of
the waiver relating to the right to bring class and concerted
actions, renders the waiver lawful under the D. R. Horton ra-
tional. Although I view the Comprehensive Agreement and the
Applicant’s Statement of Agreement to constitute one docu-
ment and as such the waiver would, if valid, apply to both por-
tions of the CAASA employment forms, I would, nonetheless,
conclude the waiver is invalid even if applied to each portion
separately.
I find the Company’s “opt-out” policy has a reasonable ten-
dency to chill employees from exercising their statutory rights
because they are required to take an affirmative action simply
to preserve Section 7 rights they already have. State different-
ly, the CAASA waiver unlawfully compels, as a condition of
employment, employees to affirmatively act (check an “opt-
out” box at the end of a long paragraph, with little explanation,
as to its far reaching effects) in order to maintain rights they
already have under Section 7; for example, to exercise their
substantive statutory right to bring collective or class claims.
The CAASA waiver is also invalid because it imposes a waiver
of Section 7 rights, or to “opt-out” at a time when the employ-
ees are unlikely to have an awareness of employment issues
that may now, or in the future, be best addressed by collective
or class action. Additionally the CAASA waiver violates pub-
lic policy. While not precedent Judge Gerald M. Etchingham
in Gamestop Corp., Gamestop Inc., Sunrise Publications, Inc.,
and Gamestop Texas LTD. (L.P.) JD(SF)–42–13 WL– (August
29, 2013) spoke to why such waivers violates public policy.
Judge Etchingham explained, and I adopt his rational, that a
waiver, such as the one here, violates public policy because
such waivers operate as a prospective waiver of employees
rights to pursue future concerted conduct in the form of collec-
tive class action(s). I am persuaded the Company, by imposing
an immediate and affirmative requirement on Charging Party
Haro and his coworkers, in a hurried setting, to sign the
CAASA waiver simply to maintain their statutory Section 7
rights, or forever lose them, interfered with Haro and his
coworkers exercise of those statutory rights.
In summary, I find, the “opt-out” provision of the CAASA
employment forms does not render the waiver of class and
collective action voluntary; but, rather unlawfully burdens em-
ployees requiring them to prospectively trade away their statu-
tory right to engage in collective or class actions, including
litigation in any forum, that may arise in the future. I note the
Board has long held employees may not be required to prospec-
tively trade away their statutory rights. Ishikawa Gasket Amer-
ican, Inc., 337 NLRB 175, 176 (2001).
Contrary to the Company’s contention the Federal Arbitra-
tion Act (FAA) does not preclude a finding the CAASA waiver
is invalid. The Board in D. R. Horton, Inc. concluded that find-
ing restrictions on class or collective actions unlawful under the
NLRA would not necessarily conflict with the FAA. The
Board recognized it must be mindful of any conflicts between
the terms or policies of the Act and those of other federal stat-
ues, including the FAA. The Board explained that where pos-
sible conflict exists, it is required, when possible, to undertake a
“careful accommodation” of the two statues, citing, Southern
Steamship Co. v. NLRB, 316 U.S. 31, 47 (1942). The Board
concluded such accommodation does not mean that the Act
must automatically yield to the FAA—or the other way around.
The Board explained that when two Federal statues are capable
of coexisting both should be given effect absent a clearly ex-
pressed congressional intent to the contrary. The Board in D.
R. Horton, Inc. noted arbitration agreements may be invalidat-
ed, in whole or in part, for any grounds that exist at law or in
equity for the revocation of any contract, including that the
agreement is contrary to public policy. The Board in D. R.
Horton, Inc., held that if it considered the policies underlying
the FAA and the NLRA as part of the balancing test required to
determine if a term of a contract is against public policy and
invalid under section 2 of the FAA; or, as a part of the accom-
modation analysis required in Southern Steamship, its conclu-
sion would be the same; that an employer violates the NLRA
by requiring employees, as a condition of employment, to
waiver their right to pursue collective redress in both judicial
and arbitral forums and it also accommodates policies underly-
ing both the NLRA and the FAA to the greatest extent possible.
In summary on this point, the FAA does not preclude a finding
that, the wavier here is invalid.
The Company contends two Supreme Court cases decided
after D. R. Horton, Inc., are controlling and that the waiver here
must be found valid. One case, American Express Co. v. Ital-
ian Colors Restaurant, 133 S.Ct. 2304 (2013), involved mer-
chants who accepted American Express cards and in their
agreement with American Express agreed to arbitrate disputes
arising between them and American Express and further pre-
cluded any claims from being arbitrated on a class action basis.
The merchants, nonetheless, filed a class action suit against
American Express contending their agreement with American
Express violated federal antitrust statues. The merchants con-
tended waiving class arbitration made their agreement with
American Express invalid and unenforceable because the cost
of individually arbitrating a Federal statutory claim would ex-
ceed any potential recovery. In response to the merchant’s suit,
American Express moved to enforce the individual arbitration
agreement terms pursuant to provisions of the FAA. The Su-
preme Court rejected the merchants’ position and held arbitra-
tion is a matter of contract agreement between the parties and
the FAA precludes courts from invalidating a contractual waiv-
er of class arbitration simply because the cost of individually
arbitrating a Federal statutory claim exceeds any potential re-
covery.
The other case the Company relies on; CompuCredit Corp. v.
Greenwood 132 S.Ct 665, 669 (2012), involved actions
PAMA MANAGEMENT
395
brought by consumers against the marketer of credit cards and
the issuing bank, alleging fees that were charged in connection
with the credit cards violated the Federal Credit Repair Organi-
zation Act (CROA). The Court held that CROA provisions
requiring credit repair organizations to disclose to consumers
their right to sue for violations of CROA and prohibiting waiv-
er of that right did not preclude enforcement of the arbitration
agreement the parties had also executed. The Supreme Court
held the FAA required the parties’ arbitration agreement to be
enforced according to its terms. The court specifically con-
cluded that even when the claims at issue are Federal statutory
claims, the FAA’s mandate cannot be overridden unless “over-
ridden by a contrary congressional command.” The Company
here argues there is no such “command” in the NLRA and the
Board has no authority to declare the arbitration agreement here
invalid.
The two Supreme Court cases above address consumer rights
and contract language, and, in my opinion, have absolutely
nothing to do with unilaterally imposed arbitration agreements
in the context of employee—employer relationships. The cases
do not discuss how, if at all, the FAA may be applied to alter,
by private arbitration agreements, the core substantive rights
protected by the NLRA which are the foundation on which the
NLRA and all Federal labor law rests. It goes without saying
the core issue before me is whether the Company may, by pri-
vate arbitration agreement imposed on its employees, restrict
the right of its employees to engage in concerted or class activi-
ties recognized and protected by Section 7 of the Act. I have
elsewhere here concluded the Company cannot lawfully do so
and nothing in the subsequent Supreme Court decisions com-
pels a different conclusion than I make.
Did the Company, as alleged in the complaint, violate Sec-
tion 8(a)(1) of the Act when it enforced the arbitration provi-
sions by asserting them in litigation brought against it by
Charging Party Haro in Gerardo Haro Guadarrama v. Nijjar
Realty et al by filing a petition to compel Haro and other plain-
tiffs to individually arbitrate their class wide wage and hour
claims against the Company? The answer is clearly yes.
The Company asserts, in its posttrial brief, Haro was not en-
gaging in “protected concerted activity” when he filed his liti-
gation in Gerardo Haro Guadarrama v. Nijjar Realty et al.
The Company asserts Haro was not involved in any group ac-
tion when he filed his class action lawsuit because, as he testi-
fied, he did not even know what a class action lawsuit was, and,
did not seek the support of others before filing the suit. The
Company’s arguments are without merit. The Board in D. R.
Horton Inc. held that filing a class action is protected concerted
activity. The Board in so holding relied on Meyers Industries,
281 NLRB 882, 887 (1986), for the proposition that the actions
of a single employee, such as Haro here, are protected, if the
employee “seek[s] to initiate or to induce or to prepare for
group action.” D. R. Horton, Inc., supra at 2280. The Board
further held “an individual who files a class or collective action
. . . in court . . . seeks to initiate or induce group action and is
engaged in conduct protected by Section 7.” The . . . fact
Charging Party Haro may not have understood all the ramifica-
tions of a class action lawsuit, or even what constituted a class
action suit is not controlling. Haro and various coworkers dis-
cussed the lawsuit after it was filed. The filing of a class action
lawsuit to address wages, hours, and other terms and conditions
of employment, as was the case here, constitutes protected ac-
tivity, unless done with malice or in bad faith of which there is
none demonstrated here.
I find the Company’s action of filing its petition to compel
Haro and his coworkers to individually arbitrate their classwide
wage and hour claims violated Section 8(a)(1) of the Act
CONCLUSIONS OF LAW
1. The Company, Nijjar Realty, Inc., d/b/a Pama Manage-
ment is, and has been, an employer engaged in commerce with-
in the meaning of Section 2(6) and (7) of the Act.
2. By maintaining mandatory requirements in its employ-
ment applications, Comprehensive Agreement and Applicant’s
Statement of Agreement (CAASA), that waives the right of its
employees to maintain class of collective actions in all forums,
judicial or arbitral, the Company has engaged in unfair labor
practices affecting commerce within the meaning of Section
2(6) and (7) of the Act and has violated Section 8(a)(1) of the
Act.
3. By enforcing the arbitration provisions set forth in the
Comprehensive Agreement and Applicant’s Statement and
Agreement by asserting them in litigation brought against the
Company in Gerardo Haro Guadarrama v. Nijjar Realty, Inc.
et al by filing a petition to compel plaintiffs to individually
arbitrate their class wide wage and hour claims against the
Company, the Company has engaged in unfair labor practices
affecting commerce within the meaning of Section 2(6) and (7)
of the Act and has violated Section 8(a)(1) of the Act.
REMEDY
Having found the Company has engaged in certain unfair la-
bor practices, I shall recommend that it cease and desist there-
from and take certain affirmative actions designated to effectu-
ate the policies of the Act.
I recommend the Company be ordered to rescind, modify or
revise its Comprehensive Agreement and Applicant’s State-
ment of Agreement (CAASA) to clearly inform its employees
that the agreement does not constitute a waiver in all forums of
their right to maintain employment-related class or collective
actions and notify its employees the CAASA forms have been
rescinded, modified or revised and provide a copy of the modi-
fied or revised agreements to all employees. If the Company
has ceased using the CAASA forms it is to review each em-
ployee’s personnel file, and remove any CAASA documents
remaining in the personnel files of its employees and destroy
the documents. The Company shall timely notify each employ-
ee of the removable and destruction of the CAASA forms.
I recommend the Company be required to reimburse Charg-
ing Party Haro for any litigation and related expenses, with
interest, todate and in the future, directly related to the Compa-
ny’s filing its petition (Gerardo Haro Guadarrama v. Nijjar
Realty, Inc., et al) in the Superior Court of California, Los An-
geles County. Determining the applicable rate of interest on the
reimbursement will be as outlined in New Horizons, 283 NLRB
1173 (1987), (adopting the Internal Revenue Service rate for
underpayment of Federal taxes). Interest on all amounts due to
396
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
Charging Party Haro shall be computed on a daily bases as
prescribed in Kentucky River Medical Center, 356 NLRB 8
(2010). This remedy is specifically to include any direct legal
and other expenses incurred with respect to any State court
ordered individual arbitration proceedings. See Federal Securi-
ty Inc., 359 NLRB 1, 13 (2012).
I recommend the Company be required to, upon request, file
a joint motion with Charging Party Haro to vacate the State
Court Order compelling arbitration, if a motion to vacate can
still be timely filed, that the Superior Court of California, Los
Angeles County, (Gerardo Haro Guadarrama v. Nijjar Realty,
Inc. et al) issued on March 6, 2013. See Federal Security Inc.,
supra.
I lack authority to direct the Superior Court of California to
vacate its Order; however, the Government has other venues in
which it may seek such relief.
[Recommended Order omitted from publication.]