363 NLRB No. 130
Great Lakes Restaurant Management, LLC
GREAT LAKES RESTAURANT MGMT. LLC
1181
363 NLRB No. 130
Great Lakes Restaurant Management, LLC and Fast
Food Workers Committee. Case 03–CA–143685
February 23, 2016
DECISION AND ORDER
BY CHAIRMAN PEARCE AND MEMBERS MISCIMARRA
AND MCFERRAN
The General Counsel seeks summary judgment in this
case on the grounds that there are no genuine issues of ma-
terial fact as to the allegations of the complaint, and that
the Board should find, as a matter of law, that the Re-
spondent has violated Section 8(a)(1) of the Act by main-
taining and enforcing an agreement that prohibits its em-
ployees from participating in collective or class litigation
in all forums, and leads employees reasonably to believe
that they are prohibited from filing and pursuing to con-
clusion charges with the Board.
Pursuant to a charge filed on December 31, 2014, and
an amended charge filed on January 21, 2015, by Fast
Food Workers Committee (the Union), the General Coun-
sel issued a complaint on March 26, 2015. The complaint
alleges that at all material times the Respondent has main-
tained a Dispute Resolution Program (the DRP) that em-
ployees are required to sign as a condition of employment.
The DRP booklet, which is appended to the complaint,
states on its first page that: “THIS PROGRAM IS A
CONDITION OF YOUR EMPLOYMENT AND IS THE
MANDATORY
AND
EXCLUSIVE
MEANS
BY
WHICH
[COVERED] PROBLEMS MAY BE RESOLVED, SO READ THE
INFORMATION
IN
THIS
PROGRAM
BOOKLET
CAREFULLY.” (Bold in original.) The booklet describes
a four-step dispute resolution process, ending with arbitra-
tion. The relevant portion of the Program booklet for the
arbitration step reads as follows:
Claims Subject to Arbitration
Claims and disputes subject to arbitration include all
those legal claims you may now or in the future have
against the Company (and its successors or assigns) or
against its officers, directors, shareholders, employees or
agents, including claims related to any Company em-
ployee benefit program or against its fiduciaries or ad-
ministrators (in their personal or official capacity), and
all claims that the Company may now or in the future
have against you, whether or not arising out of your em-
ployment or termination, except as expressly excluded
under the “Claims Not Subject to Arbitration” section
below.
The legal claims subject to arbitration include, but are
not to be limited to:
•
claims for wages or other compensation;
•
claims for breach of any contract, covenant or
warranty (expressed or implied);
•
tort claims (including, but not limited to,
claims for physical, mental or psychological
injury, but excluding statutory workers com-
pensation claims);
•
claims for wrongful termination;
•
sexual harassment;
•
discrimination (including, but not limited to,
claims based on race, sex, sexual orientation,
religion, national origin, age, medical condi-
tion or disability whether under federal, state
or local law);
•
claims for benefits or claims for damages or
other remedies under any employee benefit
program sponsored by the Company (after ex-
hausting administrative remedies under the
terms of such plans);
•
“whistleblower” claims under any federal,
state or other governmental law, statute, reg-
ulation or ordinance;
•
claims for a violation of any other non-crimi-
nal federal, state or other governmental law,
statute, regulation or ordinance; and
•
claims for retaliation under any law, statute,
regulation or ordinance, including retaliation
under any workers compensation law or reg-
ulation.
Claims Not Subject to Arbitration
The only claims or disputes not subject to arbitration are
as follows:
•
any claim by an employee for benefits under
a plan or program which provides its own
binding arbitration procedure;
•
any statutory workers compensation claim;
•
unemployment insurance claims; and
•
any lawful claim(s) brought under the Dodd
Frank Act’s whistleblower protection, pursu-
ant to 15 U.S.C. Section 1514A, et. Seq., is
exempted from this DRP plan.
Neither the employee nor the Company has to submit
the items listed under this “Claims Not Subject to Arbi-
tration” caption to arbitration under this Program and
may seek and obtain relief from a court or the appropri-
ate administrative agency.
The employee and company each agree, that there shall
be no class or collective action arising from any
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
1182
employee’s claim(s), and each employee may only
maintain a claim under this plan on an individual basis
and may not participate in a class or collective action.
The DRP booklet concludes with the following bolded lan-
guage:
This Program shall constitute the mandatory and ex-
clusive means by which all covered workplace claims
may be resolved. The submission of an application,
acceptance of employment or the continuation of em-
ployment by an individual shall be deemed to be ac-
ceptance of the Dispute Resolution Program. No sig-
nature shall be required for the policy to be applica-
ble. This agreement applies and extends to all future
employment with the company and shall survive any
termination and/or resignation.
This same self-executing provision is included in a sep-
arate document, the “Agreement for Receipt for Dispute
Resolution Program” (the Agreement), that is distributed
to all employees for their signature and which incorporates
the provisions of the DRP. The Agreement also specifi-
cally reiterates the DRP’s requirements in stating that
“The Company and I agree that all legal claims or disputes
covered by the Agreement must be submitted to binding
arbitration and that this binding arbitration will be the sole
and exclusive final remedy for resolving any such claim
or dispute.” Further, it specifically describes covered
claims as including “claims for wrongful termination; . . .
discrimination (including, but not limited to, claims based
on race, sex, sexual orientation, religion, national origin,
age, medical condition or disability, whether under fed-
eral, state or local law); [and] claims for a violation of any
other non-criminal federal, state or other governmental
law, statute, regulation or ordinance; and claims for retal-
iation under any law, statute, regulation or ordinance.”
Paragraph VI of the complaint alleges that at all material
times the Respondent has maintained the DRP that em-
ployee applicants are required to sign as a condition of em-
ployment, that by doing so the Respondent has maintained
and enforced a mandatory arbitration agreement that pro-
hibits employees from engaging in protected concerted ac-
tivities, including class or collective action addressing
terms and conditions of employment, and that mainte-
nance and enforcement of the mandatory DRP leads em-
ployees reasonably to believe that they are prohibited from
filing and pursuing to conclusion charges with the Board.
Paragraph VII of the complaint alleges that the conduct
described in paragraph VI violates Section 8(a)(1) of the
Act.
On April 9, 2015, the Respondent filed an answer ad-
mitting that it maintains the DRP, stating that the DRP
document “speaks for itself,” and otherwise denying all
other factual allegations in complaint paragraph VI. The
answer further denies the legal conclusions in complaint
paragraph VII that the Respondent has violated the Act.
On May 4, 2015, the General Counsel filed a Motion for
Summary Judgment. On May 6, 2015, the Board issued
an order transferring the proceeding to the Board and a
Notice to Show Cause why the motion should not be
granted. On May 20, 2015, the Respondent filed a re-
sponse.
The National Labor Relations Board has delegated its
authority in this proceeding to a three-member panel.
Ruling on Motion for Summary Judgment
The Board held in D. R. Horton, Inc., 357 NLRB 2277,
2277 (2012), enf. denied in relevant part 737 F.3d 344 (5th
Cir. 2013), and reaffirmed in Murphy Oil USA, Inc., 361
NLRB 774, 774 (2014), enf. denied 808 F.3d 1013 (5th
Cir. 2015), that an employer violates Section 8(a)(1)
“when it requires employees covered by the Act, as a con-
dition of their employment, to sign an agreement that pre-
cludes them from filing joint, class, or collective claims
addressing their wages, hours, or other working conditions
against the employer in any forum, arbitral or judicial.”
Additionally, an employer violates Section 8(a)(1) if em-
ployees would reasonably believe that its arbitration pol-
icy interferes with their ability to file a Board charge or to
access the Board’s processes. U-Haul Co. of California,
347 NLRB 375, 377–378 (2006), enfd. 255 Fed. Appx.
527 (D.C. Cir. 2007). If an employer’s arbitration policy
is unlawful, the Board will find that the employer also vi-
olates Section 8(a)(1) if it seeks to enforce the policy.
Murphy Oil, at 792 (citing NLRB v. Washington Aluminum
Co., 370 U.S. 9, 16–17 (1962), and Republic Aviation
Corp. v. NLRB, 324 U.S. 793 (1945)).
The Respondent contends that summary judgment is not
warranted because it has not admitted all material factual
allegations in the complaint and because the Board’s hold-
ing in D. R. Horton conflicts with certain judicial deci-
sions, including the Fifth Circuit’s denial of enforcement
in D. R. Horton, Inc. v. NLRB, 737 F.3d 344 (5th Cir.
2013), and the Second Circuit’s holding in Sutherland v.
Ernst & Young, LLP, 726 F.3d 290 (2d Cir. 2013) (class-
action waiver in employment contract not invalid even
where claim is not economically worth pursuing individ-
ually). The Respondent further argues that there are no
facts in the record to support the General Counsel’s alle-
gation that the Respondent unlawfully enforced the DRP.
With respect to the allegation of interference with em-
ployee access to the Board, the Respondent argues that the
fact that two employees filed charges with the Board in
this case shows that they believed that they were allowed
to file and pursue such charges.
GREAT LAKES RESTAURANT MGMT., LLC 1183
As to the maintenance allegations, we find no merit in
the Respondent’s arguments. There is no dispute as to any
material fact. The Respondent admits that it maintains the
DRP and that the program document speaks for itself. We
agree. The DRP booklet describes in detail a mandatory
arbitration agreement that explicitly requires employees to
waive their right to maintain class or collective actions in
any forum. Maintenance of such a requirement violates
Section 8(a)(1) of the Act for the reasons set forth in D. R.
Horton and reaffirmed in Murphy Oil.1 In fact, the DRP
at issue substantially mirrors the one found to be unlaw-
fully maintained in PJ Cheese, Inc., 362 NLRB 1452
(2015).
We also find the DRP separately violates Section
8(a)(1) because employees would reasonably believe that
it bars or restricts their right to file and pursue unfair labor
practice charges with the Board. See D. R. Horton, above,
at 2278 fn. 2; Murphy Oil, above, at 792 fn. 98, and U-
Haul Co. of California, above, 347 NLRB at 377–378.
Where maintenance of an arbitration agreement is alleged
to restrict employee access to the Board, the Board applies
the Lutheran Heritage2 test for determining whether em-
ployer work rules interfere with employees’ Section 7
rights. Countrywide Financial Corp., Countrywide Home
Loans, Inc., and Bank of America Corp., 362 NLRB 1331,
1332 (2015). Thus, when, as here, the rule does not ex-
plicitly restrict Section 7 rights, an 8(a)(1) violation may
be found if there is a showing that employees would rea-
sonably construe the language to prohibit Section 7 activ-
ity. Id. Based on the undisputed language of the DRP, we
find that employees would reasonably construe it to
1 For the reasons we stated in Murphy Oil, above, at 779–784, we
reject the Respondent’s argument that the Board should apply the judicial
holdings in D. R. Horton, Inc. v. NLRB, above, and Sutherland v. Ernst
& Young, LLP, above, to the instant case.
Our dissenting colleague observes that the Act does not “dictate” any
particular procedures for the litigation of non-NLRA claims, and “creates
no substantive right for employees to insist on class-type treatment” of
such claims. This is all surely correct, as the Board has previously ex-
plained in Murphy Oil, above, at 775, and Bristol Farms, 363 NLRB 442,
443 and fn. 2 (2015). But what our colleague ignores is that the Act does
“creat[e] a right to pursue joint, class, or collective claims if and as avail-
able without the interference of an employer-imposed restraint.” Id.,at
457–458. The Respondent’s DRP and the Agreement are just such an
unlawful restraint. Likewise, for the reasons explained in Murphy Oil
and Bristol Farms, supra, there is no merit to our colleague’s view that
finding the Agreements unlawful runs afoul of employees’ Sec. 7 right
to “refrain from” engaging in protected concerted activity. See Murphy
Oil, above, at 791; Bristol Farms, above, at 444.
2 Martin Luther Memorial Home, Inc. d/b/a Lutheran Heritage Vil-
lage-Livonia, 343 NLRB 646, 647 (2004).
3 See, e.g., U-Haul Co. of California, above, 347 NLRB at 377 (find-
ing phrase “any other legal or equitable claims and causes of action rec-
ognized by local, state, or federal law or regulations” reasonably includes
the filing of unfair labor practice charges with the Board). We reject the
Respondent’s argument that the fact that two employees had filed
prohibit filing Board charges or otherwise accessing the
Board’s processes—activities that are protected by Sec-
tion 7 of the Act.
As described above, the DRP booklet identifies legal
claims subject to mandatory arbitration that “include, but
are not limited to” those involving claims for wages or
other compensation; contract breaches; wrongful termina-
tion; “discrimination [. . .] whether under federal, state or
local law;” violations of “any other non-criminal federal,
state, or other governmental law, statute, regulation or or-
dinance; and claims of retaliation under any law, statute,
regulation or ordinance[.]” While the booklet does not ex-
plicitly restrict the filing of charges with the Board, it does
not include unfair labor practice claims among the four
types of specific claims or disputes that are not subject to
mandatory arbitration. Thus, contrary to our dissenting
colleague, we find that both the breadth of the DRP lan-
guage encompassing claims under Federal statutes and
regulations and the absence of unfair labor practice claims
in the limited list of specific exclusions from mandatory
arbitration would cause employees to reasonably construe
the DRP as prohibiting them from filing Board charges, in
violation of Section 8(a)(1) of the Act.3
We reach a different finding as to the complaint’s addi-
tional allegation that the Respondent unlawfully “en-
forced” the DRP by requiring applicants to sign the DRP.
There is no claim or evidence that the Respondent ever
sought to enforce the DRP in a judicial proceeding. We
shall therefore dismiss the unlawful enforcement allega-
tion. Logisticare Solutions, Inc., a subsidiary of Provi-
dence Service Corp., 363 NLRB 780, 780 fn. 2 (2015).
charges with the Board shows that employees believed that they were
allowed to file and pursue such charges. See Scripps Health d/b/a
Scripps Memorial Hospital Encinitas, 347 NLRB 52, 52 (2006) (the
Board applies an objective standard to determine whether communica-
tions from an employer to its employees violate Sec. 8(a)(1), and “does
not consider either the motivation behind the remark or its actual effect.”)
quoting Miller Electric Pump & Plumbing, 334 NLRB 824, 824 (2001).
We note that there is a statement on the last page of the DRP, under
the heading “Not an Employment Contract/Exclusive Remedy,” that
states this “Program will not prevent you from filing a charge with any
state or federal administrative agency.” An identical statement is also
included on the second page of the Agreement, under the paragraph en-
titled “NOT AN EMPLOYMENT CONTRACT.” For the reasons set
forth in Applebee’s Restaurant, 363 NLRB 682, 682, 692 fn. 1 (2015),
and PJ Cheese, above at 1452 fn. 6, both of which involved the same
language, we disagree with our dissenting colleague that, in context, the
inclusion of this language would eliminate any reasonable uncertainty
about the right of employees to file charges with the Board to resolve
claims specifically covered by the mandatory arbitration agreement de-
scribed as the exclusive means for dispute resolution.
Finally, for the reasons stated in Ralph’s Grocery Co., 363 NLRB
1166 (2016), we disagree with our dissenting colleague’s argument that
the DRP would be lawful even if it requires employees to arbitrate their
unfair labor practice claims because, in his view, it does not restrict em-
ployees’ right to file charges with the Board.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
1184
Accordingly, the General Counsel’s Motion for Sum-
mary Judgment is granted in part.
On the entire record, the Board makes the following
FINDINGS OF FACT
I. JURISDICTION
At all material times, the Respondent, a corporation
with an office and place of business in Buffalo, New York
(the Respondent’s facility), has been engaged in the retail
sale of food and related products.
During the 12-month period preceding issuance of the
complaint, the Respondent, in conducting its business op-
erations described above, derives gross revenues in excess
of $500,000.
We find that the Respondent is an employer engaged in
commerce within the meaning of Section 2(2), (6), and (7)
of the Act and that the Union is a labor organization within
the meaning of Section 2(5) of the Act.
II. ALLEGED UNFAIR LABOR PRACTICES
At all material times, the Respondent has maintained a
“Dispute Resolution Program” (the DRP) that employee
applicants are required to sign as a condition of employ-
ment. As described above, the DRP requires employees
to request arbitration for work-related problems that in-
volve legally protected rights, including all discrimina-
tion, whistleblower, and retaliation claims under Federal,
State, or local law. The Program also states that the “em-
ployee and company each agree, that there shall be no
class or collective action arising from any employee’s
claim(s), and each employee may only maintain a claim
under this plan on an individual basis and may not partic-
ipate in a class or collective action.”
We find the Respondent has violated Section 8(a)(1) of
the Act by maintaining, as a condition of employment, a
mandatory arbitration agreement, which prohibits em-
ployees from engaging in protected concerted activities,
including class or collective action addressing terms and
conditions of employment; and which leads employees to
reasonably believe that they are prohibited from filing and
pursuing charges with the Board.
CONCLUSIONS OF LAW
1. The Respondent, Great Lakes Restaurant Manage-
ment, LLC, is an employer within the meaning of Section
2(2), (6), and (7) of the Act.
2. By maintaining a mandatory arbitration agreement,
which prohibits employees from engaging in protected
concerted activities, including class or collective action
addressing terms and conditions of employment; and
which leads employees to reasonably believe that they are
prohibited from filing and pursuing charges with the
Board, the Respondent has engaged in unfair labor
practices affecting commerce within the meaning of Sec-
tion 8(a)(1) and Section 2(6) and (7) of the Act.
3. The Respondent has not violated the Act in any other
respect.
REMEDY
Having found that the Respondent has violated Section
8(a)(1) of the Act, we shall order it to cease and desist and
to take certain affirmative actions designed to effectuate
the policies of the Act. Specifically, we shall order the
Respondent to rescind or revise the mandatory arbitration
agreement; notify all applicants and current and former
employees who were required to sign or otherwise become
bound to the mandatory arbitration agreement about the
rescission or revision and, if revised, provide them a copy
of the revised agreement; and post a notice at all locations
where the agreement was in effect. See D. R. Horton,
above, at 2289.
ORDER
The National Labor Relations Board orders that the Re-
spondent, Great Lakes Restaurant Management, LLC,
Buffalo, New York, its officers, agents, successors, and
assigns, shall
1. Cease and desist from
(a) Maintaining a mandatory arbitration agreement that
employees reasonably would believe bars or restricts the
right to file charges with the National Labor Relations
Board.
(b) Maintaining a mandatory arbitration agreement that
requires employees, as a condition of employment, to
waive the right to maintain class or collective actions in
all forums, whether arbitral or judicial.
(c) In any like or related manner interfering with, re-
straining, or coercing employees in the exercise of the
rights guaranteed to them by Section 7 of the Act.
2. Take the following affirmative action necessary to
effectuate the policies of the Act.
(a) Rescind the mandatory arbitration agreement in all
of its forms, or revise it in all of its forms to make clear to
employees that the arbitration agreement does not bar or
restrict employees’ right to file charges with the National
Labor Relations Board, nor constitute a waiver of their
right to maintain employment-related joint, class, or col-
lective actions in all forums.
(b) Notify all applicants and current and former em-
ployees who were required to sign or otherwise become
bound to the mandatory arbitration agreement in any form
that it has been rescinded or revised and, if revised, pro-
vide them a copy of the revised agreement.
(c) Within 14 days after service by the Region, post at
its Buffalo, New York facility, and at all other facilities
where the unlawful arbitration agreement is or has been in
GREAT LAKES RESTAURANT MGMT., LLC 1185
effect, copies of the attached notice marked “Appendix.”4
Copies of the notice, on forms provided by the Regional
Director for Region 3, after being signed by the Respond-
ent’s authorized representative, shall be posted by the Re-
spondent and maintained for 60 consecutive days in con-
spicuous places, including all places where notices to em-
ployees are customarily posted. In addition to physical
posting of paper notices, notices shall be distributed elec-
tronically, such as by email, posting on an intranet or an
internet site, and/or other electronic means, if the Re-
spondent customarily communicates with its employees
by such means. Reasonable steps shall be taken by the
Respondent to ensure that the notices are not altered, de-
faced, or covered by any other material. If the Respondent
has gone out of business or closed the facility involved in
these proceedings, the Respondent shall duplicate and
mail, at its own expense, a copy of the notice marked “Ap-
pendix” to all current employees and former employees
employed by the Respondent at any time since July 1,
2014.
(d) Within 21 days after service by the Region, file with
the Regional Director for Region 3 a sworn certification
of a responsible official on a form provided by the Region
attesting to the steps that the Respondent has taken to com-
ply.
MEMBER MISCIMARRA, dissenting in part
In this case, my colleagues grant the General Counsel’s
motion for summary judgment in relevant part and find
that the Respondent’s Dispute Resolution Program
(“DRP”), including the “Agreement and Receipt for Dis-
pute Resolution Program,” violates Section 8(a)(1) of the
National Labor Relations Act (the Act or NLRA) because
4 If this Order is enforced by a judgment of a United States court of
appeals, the words in the notice reading “Posted by Order of the National
Labor Relations Board” shall read “Posted Pursuant to a Judgment of the
United States Court of Appeals Enforcing an Order of the National Labor
Relations Board.”
1 361 NLRB 774, 795–808 (2014) (Member Miscimarra, dissenting
in part). The Board majority’s holding in Murphy Oil invalidating class-
action waiver agreements was denied enforcement by the Court of Ap-
peals for the Fifth Circuit. Murphy Oil USA, Inc. v. NLRB, 808 F.3d
1013 (5th Cir. 2015).
2 363 NLRB 682, 683–686 (2015) (Member Miscimarra, concurring
in part and dissenting in part).
3 363 NLRB 814, 816–817 (2015) (Member Miscimarra, concurring
in part and dissenting in part).
4 I agree with my colleagues that the Respondent’s contention that
two employees filed charges with the Board does not create a dispute of
material fact as to whether, under the applicable objective standard, em-
ployees would reasonably construe the DRP to prohibit NLRB charge
filing.
5 It is well settled that summary judgment may be entered in favor of
the party against whom the motion is filed even though that party has not
filed a cross-motion for summary judgment. See 10A Charles A. Wright,
Arthur R. Miller & Mary K. Kane, Federal Practice and Procedure §
the DRP waives the right to participate in class or collec-
tive actions regarding non-NLRA employment claims. I
respectfully dissent from this ruling and finding for the
reasons explained in my partial dissenting opinion in Mur-
phy Oil USA, Inc.1 Additionally, my colleagues grant the
General Counsel’s motion for summary judgment in rele-
vant part and find that the DRP violates Section 8(a)(1)
because employees would reasonably construe it to pro-
hibit NLRB charge filing. I respectfully dissent from this
ruling and finding for the reasons stated in my separate
opinions in Rose Group d/b/a Applebee’s Restaurant2 and
GameStop Corp., GameStop Inc., Sunrise Publications,
Inc., GameStop Texas Ltd. (L.P.).3 Although I agree that
there are no genuine issues of material fact warranting a
hearing,4 I believe the General Counsel is not entitled to
judgment as a matter of law on either of these complaint
allegations. To the contrary, the Respondent is entitled to
judgment as a matter of law. Accordingly, I would enter
summary judgment for the Respondent and against the
General Counsel and dismiss the complaint.5
I agree that an employee may engage in “concerted” ac-
tivities for “mutual aid or protection” in relation to a claim
asserted under a statute other than NLRA.6 However, Sec-
tion 8(a)(1) of the Act does not vest authority in the Board
to dictate any particular procedures pertaining to the liti-
gation of non-NLRA claims, nor does the Act render un-
lawful agreements in which employees waive class-type
treatment of non-NLRA claims. To the contrary, as dis-
cussed in my partial dissenting opinion in Murphy Oil,
NLRA Section 9(a) protects the right of every employee
as an “individual” to “present” and “adjust” grievances “at
any time.”7 This aspect of Section 9(a) is reinforced by
2720, at 347 (3d ed. 1998) (“The weight of authority . . . is that summary
judgment may be rendered in favor of the opposing party even though
the opponent has made no formal cross-motion under [Federal] Rule [of
Civil Procedure] 56.”) (citing cases). I join my colleagues in denying
summary judgment on the complaint allegation that the Respondent un-
lawfully enforced the DRP.
6 I agree that non-NLRA claims can give rise to “concerted” activities
engaged in by two or more employees for the “purpose” of “mutual aid
or protection,” which would come within the protection of NLRA Sec.
7. See Murphy Oil, 361 NLRB 774, 796–798 (Member Miscimarra, dis-
senting in part). However, the existence or absence of Sec. 7 protection
does not depend on whether non-NLRA claims are pursued as a class or
collective action, but on whether Sec. 7’s statutory requirements are
met—an issue separate and distinct from whether an individual em-
ployee chooses to pursue a claim as a class or collective action. Id.; see
also Beyoglu, 362 NLRB 1238, 1241–1242 (2015) (Member Miscimarra,
dissenting).
7 Murphy Oil, above, at 803–806 (Member Miscimarra, dissenting in
part). Sec. 9(a) states: “Representatives designated or selected for the
purposes of collective bargaining by the majority of the employees in a
unit appropriate for such purposes, shall be the exclusive representatives
of all the employees in such unit for the purposes of collective bargaining
in respect to rates of pay, wages, hours of employment, or other
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
1186
Section 7 of the Act, which protects each employee’s right
to “refrain from” exercising the collective rights enumer-
ated in Section 7. Thus, I believe it is clear that (i) the
NLRA creates no substantive right for employees to insist
on class-type treatment of non-NLRA claims;8 (ii) a class-
waiver agreement pertaining to non-NLRA claims does
not infringe on any NLRA rights or obligations, which has
prompted the overwhelming majority of courts to reject
the Board’s position regarding class-waiver agreements;9
and (iii) enforcement of a class-action waiver as part of an
arbitration agreement is also warranted by the Federal Ar-
bitration Act (FAA).10 Although questions may arise re-
garding the enforceability of particular agreements that
waive class or collective litigation of non-NLRA claims, I
believe these questions are exclusively within the prov-
ince of the court or other tribunal that, unlike the NLRB,
has jurisdiction over such claims.
Applying the test set forth in Martin Luther Memorial
Home, Inc. d/b/a Lutheran Heritage Village-Livonia,11 my
colleagues also find that the DRP violates Section 8(a)(1)
of the Act on the basis that employees would reasonably
construe it to prohibit them from filing charges with the
conditions of employment: Provided, That any individual employee or a
group of employees shall have the right at any time to present grievances
to their employer and to have such grievances adjusted, without the in-
tervention of the bargaining representative, as long as the adjustment is
not inconsistent with the terms of a collective-bargaining contract or
agreement then in effect: Provided further, That the bargaining repre-
sentative has been given opportunity to be present at such adjustment”
(emphasis added). The Act’s legislative history shows that Congress in-
tended to preserve every individual employee’s right to “adjust” any em-
ployment-related dispute with his or her employer. See Murphy Oil,
above, at 804–805 (Member Miscimarra, dissenting in part).
8 When courts have jurisdiction over non-NLRA claims that are po-
tentially subject to class treatment, the availability of class-type proce-
dures does not rise to the level of a substantive right. See D. R. Horton,
Inc. v. NLRB, 737 F.3d 344, 362 (5th Cir. 2013) (“The use of class action
procedures . . . is not a substantive right.”) (citations omitted), petition
for rehearing en banc denied No. 12-60031 (5th Cir. 2014); Deposit
Guaranty National Bank, Jackson, Miss. v. Roper, 445 U.S. 326, 332
(1980) (“[T]he right of a litigant to employ Rule 23 is a procedural right
only, ancillary to the litigation of substantive claims.”).
9 The Fifth Circuit has twice denied enforcement of Board orders in-
validating a mandatory arbitration agreement that waived class-type
treatment of non-NLRA claims. See Murphy Oil, Inc., USA v. NLRB,
above; D. R. Horton, Inc. v. NLRB, above. The overwhelming majority
of courts considering the Board’s position have likewise rejected it. See
Murphy Oil, 361 NLRB 774, 806 (Member Miscimarra, dissenting in
part); id., at 809 fn. 5 (Member Johnson, dissenting) (collecting cases);
see also Patterson v. Raymours Furniture Co., Inc., 96 F.Supp.3d 71
(S.D.N.Y. 2015); Nanavati v. Adecco USA, Inc., 99 F.Supp.3d 1072
(N.D. Cal. 2015), motion to certify for interlocutory appeal denied 2015
WL 4035072 (N.D. Cal. June 30, 2015); Brown v. Citicorp Credit Ser-
vices, Inc., No. 1:12-cv-00062-BLW, 2015 WL 1401604 (D. Idaho Mar.
25, 2015) (granting reconsideration of prior determination that class
waiver in arbitration agreement violated NLRA).
10 For the reasons expressed in my Murphy Oil partial dissent and
those thoroughly explained in former Member Johnson’s dissent in
NLRB.12 I disagree and would deny the General Coun-
sel’s motion for summary judgment on this complaint al-
legation as well.
The DRP broadly requires arbitration of all legal claims,
including those arising under the NLRA,13 but I do not be-
lieve the scope of the DRP makes it violative of the Act.
As I explained in Applebee’s Restaurant, above, and
GameStop Corp., above, decades of case law—including
the Board’s recent decision in Babcock & Wilcox Con-
struction Co., Inc., 361 NLRB 1127 (2014)—establish
that parties may lawfully agree to submit NLRA claims to
arbitration, provided they do not otherwise interfere with
NLRB charge filing.14 Such an agreement does not un-
lawfully prohibit the filing of charges with the NLRB, par-
ticularly when the right to do so is expressly stated in the
agreement itself. In this case, the DRP and the separate
“Agreement and Receipt for Dispute Resolution Program”
each expressly provide that it “will not prevent you from
filing a charge with any state or federal government ad-
ministrative agency.” This language eliminates any pos-
sible uncertainty about the right of employees to file
charges with the Board.15
Murphy Oil, the FAA requires that the arbitration agreement be enforced
according to its terms. Murphy Oil, above, at 807 (Member Miscimarra,
dissenting in part); id., at 822–831 (Member Johnson, dissenting).
11 343 NLRB 646 (2004).
12 I have expressed my disagreement with the current Board standard
regarding alleged overly broad rules and policies, set forth as the first
prong of the Lutheran Heritage standard, under which rules and policies
are deemed unlawful, even if they do not explicitly restrict protected ac-
tivity and are not applied against or promulgated in response to such ac-
tivity, where “employees would reasonably construe the language to pro-
hibit Section 7 activity.” 343 NLRB at 647. See, e.g., Lily Transporta-
tion Corp., 362 NLRB 406, 406 fn. 3 (2015); Conagra Foods, Inc., 361
NLRB 944, 951 fn. 2 (2014); Triple Play Sports Bar & Grille, 361 NLRB
308, 317fn. 3 (2014), affd. sub nom. Three D, LLC v. NLRB, Nos. 14-
3284, -3814, 2015 WL 6161477 (2d Cir. Oct. 21, 2015). I advocate a
reexamination of this aspect of Lutheran Heritage in an appropriate fu-
ture case.
13 The DRP states that “[c]laims and disputes subject to arbitration
include all those legal claims you may now or in the future have against
the Company (and its successors or assigns) or against its officers, direc-
tors, shareholders, employees or agents, . . . except as expressly excluded
under the ‘Claims Not Subject to Arbitration’ section below.” An illus-
trative list of legal claims subject to arbitration includes “claims for a
violation of any . . . non-criminal federal . . . law [or] statute.” The DRP’s
listed exclusions under “Claims Not Subject to Arbitration” do not men-
tion claims arising under the NLRA.
14 Although NLRA claims may lawfully be made subject to arbitra-
tion, the Board in all cases retains the right, under Sec. 10(a) of the Act,
to independently review any allegations of unfair labor practices made
in a charge filed with the Board. See GameStop Corp., 363 NLRB 814,
819–820 fn. 10 (Member Miscimarra, concurring in part and dissenting
in part); Applebee’s Restaurant, 363 NLRB 682, 683 fn. 11 (Member
Miscimarra, concurring in part and dissenting in part).
15 See Applebee’s Restaurant, above at 684 (Member Miscimarra,
concurring in part and dissenting in part) (finding no interference with
NLRB charge filing based on virtually identical language).
GREAT LAKES RESTAURANT MGMT., LLC 1187
Accordingly, for the reasons set forth above, I respect-
fully dissent in part from the majority’s decision. I would
deny the General Counsel’s motion for summary
judgment. Moreover, since there are no issues of material
fact warranting a hearing, and since I believe the Respond-
ent is entitled to judgment as a matter of law, I would enter
summary judgment for the Respondent and dismiss the
complaint.
APPENDIX
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
The National Labor Relations Board has found that we vi-
olated Federal labor law and has ordered us to post and
obey this notice.
FEDERAL LAW GIVES YOU THE RIGHT TO
Form, join, or assist a union
Choose representatives to bargain with us on your
behalf
Act together with other employees for your bene-
fit and protection
Choose not to engage in any of these protected ac-
tivities.
WE WILL NOT maintain a mandatory arbitration agree-
ment that our employees reasonably would believe bars or
restricts their right to file charges with the National Labor
Relations Board.
WE WILL NOT maintain a mandatory arbitration agree-
ment that requires our employees, as a condition of em-
ployment, to waive the right to maintain class or collective
actions in all forums, whether arbitral or judicial.
WE WILL NOT in any like or related manner interfere
with, restrain, or coerce you in the exercise of the rights
listed above.
WE WILL rescind the mandatory arbitration agreement
in all of its forms, or revise it in all of its forms to make
clear that the arbitration agreement does not constitute a
waiver of your right to maintain employment-related joint,
class, or collective actions in all forums, and that it does
not restrict your right to file charges with the National La-
bor Relations Board.
WE WILL notify all applicants and current and former
employees who were required to sign or otherwise become
bound to the mandatory arbitration agreement in all
of its forms that the arbitration agreement has been re-
scinded or revised and, if revised, WE WILL provide them
a copy of the revised agreement.
GREAT LAKES RESTAURANT MANAGEMENT,
LLC
The Board’s decision can be found at www.nlrb.gov/case/03-
CA-143685 or by using the QR code below. Alternatively,
you can obtain a copy of the decision from the Executive Sec-
retary, National Labor Relations Board, 1015 Half Street,
S.E., Washington, D.C. 20570, or by calling (202) 273–1940.
My colleagues reject this rationale based on PJ Cheese, Inc., 362
NLRB 1452 (2015), and Applebee’s Restaurant, above. Similar to the
instant case, in PJ Cheese and Applebee’s Restaurant the employer main-
tained a Dispute Resolution Program (the DRP) and also required em-
ployees to sign a separate agreement (titled, in PJ Cheese, “Agreement
for Receipt for Dispute Resolution Program,” 362 NLRB 1452, 1453,
and in Applebee’s Restaurant, “Agreement and Receipt for Dispute Res-
olution Program,” 363 NLRB 682, 682 fn. 1). And like the DRP at issue
here, the DRP in both PJ Cheese and Applebee’s Restaurant stated that
it “will not prevent you from filing a charge with any state or federal
administrative agency.” 362 NLRB 1452, 1453 fn. 6; 363 NLRB 682,
682 fn. 1. However, in this case, the DRP and separate “Agreement and
Receipt for Dispute Resolution Program” each State that it “will not pre-
vent you from filing a charge with any state or federal government ad-
ministrative agency,” whereas in PJ Cheese and Applebee’s Restaurant,
the parallel language appeared only in the DRP but was omitted from the
separate agreement. 362 NLRB 1452, 1453 fn. 6; 363 NLRB 682, 685
(Member Miscimarra, concurring in part and dissenting in part). The
majority in PJ Cheese found this difference between the two documents
“create[d] an ambiguity” that precluded the employer from relying on
the language of the DRP as a defense, 362 NLRB 1452, 1453 fn. 6, and
the majority in Applebee’s Restaurant cited and relied on PJ Cheese, 362
supra at 1452 fn. 1. That rationale does not apply here.