368 NLRB No. 123
Everglades College d/b/a Keiser University and Everglades University
368 NLRB No. 123
NOTICE: This opinion is subject to formal revision before publication in the
bound volumes of NLRB decisions. Readers are requested to notify the Ex-
ecutive Secretary, National Labor Relations Board, Washington, D.C.
20570, of any typographical or other formal errors so that corrections can
be included in the bound volumes.
Everglades College, Inc. d/b/a Keiser University and
Everglades University and Lisa K. Fikki. Case
12–CA–096026
November 27, 2019
SUPPLEMENTAL DECISION AND ORDER
BY CHAIRMAN RING AND MEMBERS MCFERRAN,
KAPLAN, AND EMANUEL
On December 23, 2015, the National Labor Relations
Board issued a Decision and Order finding that the Re-
spondent violated Section 8(a)(1) of the National Labor
Relations Act by maintaining its Employee Arbitration
Agreement (EAA). Keiser University, 363 NLRB No.
73 (2015). Applying D. R. Horton, Inc., 357 NLRB
2277 (2012), enf. denied in relevant part 737 F.3d 344
(5th Cir. 2013), and Murphy Oil USA, Inc., 361 NLRB
774 (2014), enf. denied in relevant part 808 F.3d 1013
(5th Cir. 2015), the Board found that the EAA unlawful-
ly required employees, as a condition of their employ-
ment, to waive their rights to pursue class or collective
actions involving employment-related claims in all fo-
rums, whether arbitral or judicial. Keiser University,
above, slip op. at 1. The Board also found that the EAA
violated the Act on the basis that employees reasonably
would construe it to restrict their access to the Board’s
processes. Id., slip op. at 1 and fn. 2. Based on these
violations, the Board further found that the Respondent
violated Section 8(a)(1) by discharging Charging Party
Lisa K. Fikki for failing to sign the EAA.
The Respondent filed a petition for review with the
United States Court of Appeals for the Eleventh Circuit.
The Board filed a cross-application for enforcement and,
subsequently, the Charging Party filed a motion to inter-
vene in the case, which the court granted. On May 21,
2018, the Supreme Court held that employer-employee
agreements that contain class- and collective-action
waivers and require individualized arbitration do not
violate Section 8(a)(1) of the Act and should be enforced
as written pursuant to the Federal Arbitration Act (FAA).
Epic Systems Corp. v. Lewis, 584 U.S. __, 138 S. Ct.
1612, 1632 (2018).
On June 26, 2018, the Eleventh Circuit granted the Re-
spondent’s petition for review and denied the cross-
application for enforcement with respect to the portion of
the Board’s Order governed by Epic Systems and re-
manded the remainder of the case for further proceedings
before the Board. Everglades College v. NLRB, 893 F.3d
1290 (11th Cir. 2018). On November 29, 2018, the
Board issued a Notice to Show Cause why this case
should not be remanded to the administrative law judge
for application of the Boeing1 standard, discussed below.
The parties filed statements of position, with the Re-
spondent favoring remand and the General Counsel and
Charging Party opposing it.
The Board has considered its previous decision and the
record in light of the statements of position filed by the
parties regarding the necessity of remanding the case to
the administrative law judge. For the reasons that fol-
low, we conclude that no remand is necessary, and, under
the standard set forth in Boeing and its progeny, we find
that the EAA unlawfully restricts access to the Board and
its processes. Accordingly, we find that the Respondent
violated Section 8(a)(1) of the Act by maintaining the
EAA and by discharging Fikki for failing to sign it.
I. FACTS
On July 13, 2008, Lisa K. Fikki began working as a
graduate admissions counselor for the Respondent, a
private, non-profit university in Fort Lauderdale, Florida.
In early 2009, the Respondent decided to implement
mandatory arbitration as part of its personnel policies and
procedures and required its existing employees, includ-
ing Fikki, to sign a document titled, “Confidentiality,
Non-Solicitation, and Arbitration Agreement.” Fikki
signed this agreement in 2010.
In late 2011, the Respondent did away with its paper
employment agreements and adopted electronic person-
nel records for all employees. On June 15, 2012,2 the
Respondent sent an email to all employees requiring
them to complete a “re-boarding” process for the Re-
spondent to move all its personnel files to an electronic
format. The Respondent’s e-mail asked all existing em-
ployees to complete the reboarding process by June 22.
The reboarding process required employees, among other
things, to electronically sign a document titled “Employ-
ee Arbitration Agreement” (EAA). The EAA included
the following class- or collective-action waiver and re-
quirement that employment disputes be resolved exclu-
sively through individualized arbitration rather than court
litigation:
Arbitration of Claims. Any controversy or claim arising
out of or relating to Employee’s employment, Employ-
ee’s separation from employment, and this Agreement,
including but not limited to, claims or actions brought
pursuant to federal, state or local laws regarding pay-
ment of wages, tort, discrimination, harassment and re-
taliation, except where specifically prohibited by law,
shall be referred to and finally resolved exclusively by
1 Boeing Co., 365 NLRB No. 154 (2017).
2 All dates hereinafter refer to 2012 unless otherwise indicated.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
2
binding arbitration in Fort Lauderdale, Florida, in ac-
cordance with the Employment Law Arbitration Rules
of the American Arbitration Association, and judgment
on the award rendered by the arbitrator may be entered
in any court having jurisdiction thereof. Notwithstand-
ing the above, Employee agrees that there will be no
right or authority, and hereby waives any right or au-
thority, for any claims within the scope of this Agree-
ment to be brought, heard or arbitrated as a class or col-
lective action, or in a representative or private attorney
general capacity on behalf of a class of persons or the
general public. Filing and arbitration fees shall be in
accordance with the arbitration rules and any applicable
laws. The arbitrator shall have the authority to appor-
tion the filing fee and costs of arbitration with the pre-
sumption that the prevailing party shall be entitled to
recover all legitimate costs. Unless provided by statute
to the contrary, each party shall bear its/his/her own at-
torneys’ fees.
The EAA also contained a provision acknowledging that
each party has had “ample opportunity to seek independent
legal counsel . . . with respect to the negotiation and execu-
tion of this Agreement.”
On June 21, Fikki responded to the Respondent’s e-
mail, asking if she could print the re-boarding documents
and have them reviewed by an attorney. The Respondent
agreed to Fikki’s request but reminded her of the June 22
re-boarding deadline and asked her to notify the Re-
spondent if she needed more time. On June 26, the Re-
spondent sent Fikki (and two other employees) an e-mail,
asking them again to complete the reboarding process
given the June 22 deadline. Fikki replied that she needed
more time to review the documents.
On June 27, the Respondent held mandatory meetings
for those employees who had not yet completed the re-
boarding process. During the meeting she attended,
Fikki told the Respondent’s officials that she wanted to
obtain legal advice regarding the documents. The Re-
spondent’s Chancellor told Fikki that she could have
more time to complete the re-boarding process if she
could verify by June 29 that she had scheduled an ap-
pointment with an attorney. Fikki contacted an attorney
seeking review of the re-boarding documents. On June
29, Fikki provided the Respondent with a letter from the
attorney stating that Fikki was scheduled to meet with
the attorney, but that the attorney could not meet until
July 18. That same day, the Respondent sent an e-mail
to Fikki and other employees who had not finished the
re-boarding process, notifying them that the re-boarding
deadline had been extended to July 10. Fikki, however,
failed to complete the re-boarding process by July 10
given that her attorney was unavailable to meet until July
18. Finally, on July 12, the Respondent discharged Fikki
for her failure to complete the reboarding process.
II. DISCUSSION
The Eleventh Circuit’s June 26, 2018 order having
disposed of all allegations controlled by the Supreme
Court’s decision in Epic Systems, above, the remaining
issues for decision are whether the EAA unlawfully re-
stricts access to the Board and its processes and, if so,
whether the Respondent violated the Act by discharging
Fikki for failing to sign the EAA. In its prior decision,
the Board resolved this issue under the analytical frame-
work set forth in Lutheran Heritage Village-Livonia, 343
NLRB 646 (2004). See Keiser University, 363 NLRB
No. 73, slip op. at 1. In Lutheran Heritage, the Board
held, among other things, that an employer violates Sec-
tion 8(a)(1) of the Act if it maintains a facially neutral
work rule that employees “would reasonably construe . . .
to prohibit Section 7 activity.” 343 NLRB at 647.
Recently, the Board issued a decision in Boeing,
above, overruling the “reasonably construe” prong of
Lutheran Heritage. Under Boeing, facially neutral rules
must be evaluated in such a way to strike a proper bal-
ance between the asserted business justifications and the
invasion of employee rights in light of the Act and its
policies, viewing the rule or policy from the employees’
perspective. Id., slip op. at 3. The Board also decided to
apply its new standard retroactively to all pending cases
in whatever stage. Id., slip op. at 16-17.
Subsequently, in Prime Healthcare Paradise Valley,
LLC, 368 NLRB No. 10, slip op. at 5 (2019), the Board
held that, notwithstanding the Supreme Court’s decision
in Epic Systems upholding individual arbitration agree-
ments containing class- and collective-action waivers,
the Federal Arbitration Act “does not authorize the
maintenance or enforcement of agreements that interfere
with an employee’s right to file charges with the Board”
(citations omitted). This is so because the FAA’s re-
quirement that arbitration agreements be enforced as
written may be “overridden by a contrary congressional
command,” which the Board found to be established in
Section 10 of the Act. Id. (citations omitted). Indeed,
“[u]nder Section 10(b) of the Act, the Board has no pow-
er to issue [a] complaint unless an unfair labor practice
charge is filed, and Section 10(a) of the Act relevantly
provides that the Board’s power to prevent unfair labor
practices ‘shall not be affected by any other means of
adjustment or prevention that has been or may be estab-
lished by agreement, law, or otherwise.’” Id. at 5. Con-
sistent with Lutheran Heritage, 343 NLRB at 646, the
Board held that an arbitration agreement that “explicitly
prohibits the filing of claims with the Board or, more
generally, with administrative agencies must be found
EVERGLADES COLLEGE, INC. D/B/A KEISER UNIVERSITY
3
unlawful.” Prime Healthcare, above, slip op. at 5. The
Board further found that where an arbitration agreement
does not contain such an express prohibition—i.e., where
the arbitration agreement in question is facially neutral—
the Boeing standard applies. Id. Applying Boeing, the
Board in Prime Healthcare concluded that “as a matter
of law, there is not and cannot be any legitimate justifica-
tion for provisions, in an arbitration agreement or other-
wise, that restrict employees’ access to the Board or its
processes.” Id. at 6. Finally, the Board placed provi-
sions that restrict employees’ access to the Board by
making arbitration the exclusive forum for the resolution
of all claims in Boeing Category 3, which designates
rules and policies that are unlawful to maintain. Id. at 7.
Applying these principles, the Board in Prime
Healthcare found that the arbitration agreement at issue
there violated the Act because, although it did not explic-
itly prohibit charge filing (or the exercise of other Sec-
tion 7 rights), it did, when reasonably interpreted, inter-
fere with employees’ right to file charges with the Board.
Prime Healthcare, above, slip op. at 6. The arbitration
provision at issue in that case required “all claims or con-
troversies for which a federal or state court would be
authorized to grant relief”—“includ[ing], but . . . not
limited to” claims under a long list of employment-
related statutes and “claims for violation of any federal,
state, or other governmental constitution, statute, ordi-
nance, regulation, or public policy”—to be resolved by
binding arbitration. Id. That agreement contained no
exception for filing charges with the Board or other ad-
ministrative agencies and stated that “[t]he purpose and
effect of this Agreement is to substitute arbitration as the
forum for resolution of the Claims.” Id. The Board
found that, when reasonably interpreted, the foregoing
language made arbitration the exclusive forum for the
resolution of all claims, including federal statutory
claims under the National Labor Relations Act, thereby
restricting charge filing with the Board, and that “there is
not and cannot be any legitimate justification” for such a
restriction. Id.
Here, the EAA provides that “[a]ny controversy or
claim arising out of or relating to Employee’s employ-
ment, Employee’s separation from employment, and this
Agreement, including but not limited to, claims or ac-
tions brought pursuant to federal, state or local laws re-
garding payment of wages, tort, discrimination, harass-
ment and retaliation, except where specifically prohibited
by law, shall be referred to and finally resolved exclu-
sively by binding arbitration.” As in Prime Healthcare,
the Respondent maintained a mandatory arbitration
agreement that, when reasonably interpreted, plainly
makes arbitration the exclusive forum for the resolution
of all claims, including statutory claims under the Act.
Accordingly, a reasonable employee would understand
that agreement to restrict access to the Board.
Further, as in Prime Healthcare, the EAA contains no
specific exception for filing charges with the Board. The
EAA makes no mention of this protected activity, the
Board, or the Act. Rather, the EAA merely purports to
except from its arbitration mandate claims or actions
“where specifically prohibited by law.” As recounted in
Prime Healthcare, above, slip op. at 3-4, the General
Counsel has distilled six principles for analyzing arbitra-
tion agreements in light of Boeing, with the fourth such
principle stating as follows:
Vague savings clauses that would require employees to
“meticulously determine the state of the law” them-
selves are likely to interfere with the exercise of NLRA
rights. Such clauses include, for example, those stating
that “nothing in this agreement shall be construed to re-
quire any claim to be arbitrated if an agreement to arbi-
trate such claim is prohibited by law,” or that exclu-
sively require arbitration but limit that requirement to
circumstances where a claim “may lawfully be re-
solved by arbitration.”
We agree with this principle and conclude that it applies
here.3
Vague, generalized language like that in the EAA
purporting to exclude claims for which arbitration is “pro-
hibited by law” would undoubtedly require employees to
meticulously determine the state of the law themselves. See
Prime Healthcare, above, slip op. at 3; see also Ingram
Book Co., 315 NLRB 515, 516 fn. 2 (1994) (“Rank-and-file
employees do not generally carry lawbooks to work or ap-
3 The analysis and result are the same here, notwithstanding that the
clause in the EAA is an exclusion clause as opposed to a savings
clause. An exclusion clause in an arbitration agreement carves out or
excludes certain claims or types of claims from the scope of the agree-
ment. By contrast, a savings clause in an arbitration agreement pro-
vides that employees retain the right to file charges with the Board,
even if the agreement otherwise includes claims arising under the Act
within its scope. The Board recently considered whether an arbitration
agreement that contained a savings clause interfered with access to the
Board and its processes. See Briad Wenco, LLC d/b/a Wendy’s Restau-
rant, 368 NLRB No. 72 (2019). Like the agreement in Prime
Healthcare, the agreement in Briad Wenco included claims arising
under the Act within the scope of the agreement. Id., slip op. at 2 (re-
ferring to paragraph 11 of the agreement “as excluding certain claims
from arbitration,” but observing that “[p]aragraph 11 [did] not express-
ly exclude claims arising under the Act from covered claims subject to
arbitration”). Unlike the agreement in Prime Healthcare, however, the
arbitration agreement in Briad Wenco contained a savings clause
providing that nothing in the agreement was to be construed to prohibit
employees from filing charges with, or participating in any investiga-
tion or proceeding conducted by, an administrative agency, including
the National Labor Relations Board. Id. Based on this savings clause
and its sufficiently prominent placement, the Board found the agree-
ment in Briad Wenco lawful.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
4
ply legal analysis to company rules as do lawyers, and can-
not be expected to have the expertise to examine company
rules from a legal standpoint.”). A reasonable employee
interpreting the EAA cannot be expected to divine any in-
tent to exclude from its coverage claims arising under the
Act. See Prime Healthcare, above, slip op. at 6 fn. 12
(quoting Boeing, above, slip op. at 3) (“Boeing requires the
Board to interpret disputed provisions from ‘the perspective
of the employees.’”); see also Trailmobile, 221 NLRB
1088, 1089 (1975) (“It is equally well established that [an
overbroad] rule is not validated by the qualification, ‘except
as provided by law,’ as an employer is not entitled to place
upon its employees the burden of determining their legal
rights in this manner.”) (citing Fasco Industries, Inc., 173
NLRB 522 (1968), enfd. 412 F.2d 589 (4th Cir. 1969)).
We readily concede that an objectively reasonable em-
ployee would understand that the arbitration agreement
does not apply where “specifically prohibited by law,”
but we find that language leaves that reasonable employ-
ee in the dark as to what is “specifically prohibited by
law.” For the reasons stated above, the language remains
impermissibly vague and ambiguous as to whether it
applies to claims that the NLRA has been violated.
There is no disagreement with our dissenting colleague
about the interplay between the FAA and the NLRA as
was set out by the Supreme Court in Epic Systems Corp.
v. Lewis, 584 U.S. ____, 138 S. Ct. 1612, 1621, 1632
(2018). We are in agreement that Section 10 of the
NLRA represents a contrary congressional command that
overrides the FAA’s requirement that arbitration agree-
ments be enforced according to their terms if a mandato-
ry arbitration agreement precludes access to the Board’s
processes, as we unanimously held in Prime Healthcare.
Where we see things differently is that our dissenting
colleague does not believe that an objectively reasonable
employee would read “where specifically prohibited by
law” as creating the same conflict with the FAA that was
present in Prime Healthcare. In his view, this EAA
clause creates an exception to the exclusivity of the arbi-
tration provision. In our view, this clause is unavailing
because a reasonable employee cannot be expected to
understand its import.
The FAA does not preempt the Act’s mandate under
Section 10(a) to protect employees’ Section 7 rights by
the filing of unfair labor practice charges, a prerequisite
to the exercise of Board jurisdiction. Indeed, as summa-
rized above, the unanimous Prime Healthcare Board
concluded that, consistent with Supreme Court prece-
dent, the FAA’s requirement that arbitration agreements
be enforced as written may be “overridden by a contrary
congressional command,” which the Board found to be
established in Section 10 of the Act. 368 NLRB No. 10,
slip op. at 5. And we view the objective reasonable em-
ployee perspective standard to be an essential safeguard
in fulfillment of that command.
In sum, the language of the EAA, when reasonably in-
terpreted under Boeing, makes arbitration the exclusive
forum for resolution of claims arising under the Act, and
the EAA’s exclusion clause is legally insufficient. The
EAA restricts employee access to the Board and such
restriction of Section 7 rights cannot be supported by any
legitimate business justification; therefore, the EAA is a
Boeing Category 3 policy. Accordingly, we find that the
Respondent violated Section 8(a)(1) of the Act by main-
taining, and requiring that employees sign, the EAA and
that Fikki’s discharge for failing to sign the EAA like-
wise violated Section 8(a)(1).4
AMENDED REMEDY
In addition to the remedies provided in the judge’s Or-
der as amended, we shall order the Respondent to com-
pensate Lisa K. Fikki for reasonable search-for-work and
interim employment expenses regardless of whether
those expenses exceed interim earnings, in accordance
with our decision in King Soopers, Inc., 364 NLRB No.
93 (2016), enfd. in relevant part 859 F.3d 23 (D.C. Cir.
2017). Search-for-work and interim employment ex-
penses shall be calculated separately from taxable net
backpay, with interest at the rate prescribed in New Hori-
zons, 283 NLRB 1173 (1987), compounded daily as pre-
scribed in Kentucky River Medical Center, 356 NLRB 6
(2010).
4
Member McFerran joins her colleagues in finding that the Re-
spondent violated Sec. 8(a)(1) by maintaining the EAA and by dis-
charging Fikki for failing to sign the EAA. In doing so, Member
McFerran acknowledges that Boeing Co., 365 NLRB No. 154 (2017), is
currently governing law, and she joins the majority for institutional
reasons, but adheres to and reiterates her dissent in that case. That said,
Member McFerran agrees with her colleagues that Boeing did not dis-
turb prior precedent holding that arbitration agreements that explicitly
prohibit filing claims with the Board or with administrative agencies
are unlawful. Further, Member McFerran observes that the EAA argu-
ably does explicitly prohibit filing Board charges. See Prime
Healthcare, 368 NLRB No. 10, slip op. at 6 fn. 11 (Member McFerran
observing the same regarding the respondent’s mandatory arbitration
agreement). Although the Board is not specifically named, the EAA’s
prohibition on filing charges is explicit because, subject only to a vague
savings clause, the EAA broadly states that “[a]ny controversy or claim
arising out of or relating to Employee’s employment . . . shall be re-
ferred to and finally resolved exclusively by binding arbitration.”
Member McFerran nonetheless agrees with her colleagues’ conclu-
sions, above, that the only reasonable interpretation of the EAA from
employees’ perspective is that it does prohibit the filing of charges and
that no legitimate employer justification could outweigh this core statu-
tory right. Further, Member McFerran agrees that the EAA’s attempt
to exclude claims “where specifically prohibited by law” is wholly
inadequate.
EVERGLADES COLLEGE, INC. D/B/A KEISER UNIVERSITY
5
ORDER
The National Labor Relations Board orders that the
Respondent, Everglades College, Inc. d/b/a Keiser Uni-
versity and Everglades University, Daytona Beach, Fort
Lauderdale, Fort Myers, Jacksonville, Lakeland, Mel-
bourne, Miami, Orlando, Pembroke Pines, Port St. Lucie,
Sarasota, Tallahassee, Tampa, and West Palm Beach,
Florida, its officers, agents, successors, and assigns, shall
1. Cease and desist from
(a) Maintaining a mandatory arbitration agreement
that employees reasonably would believe bars or restricts
the right of employees to file charges with the National
Labor Relations Board.
(b) Discharging an employee for failing or refusing to
sign a mandatory arbitration agreement that employees
reasonably would believe bars or restricts the right to file
charges with the National Labor Relations Board.
(c) In any like or related manner interfering with, re-
straining, or coercing employees in the exercise of the
rights guaranteed them by Section 7 of the Act.
2. Take the following affirmative action necessary to
effectuate the policies of the Act.
(a) Rescind the Employee Arbitration Agreement in
all of its forms, or revise it in all of its forms to make
clear to employees that the Employee Arbitration
Agreement does not bar or restrict employees’ right to
file charges with the National Labor Relations Board.
(b) Notify all applicants and current and former em-
ployees who were required to sign or otherwise become
bound to the Employee Arbitration Agreement in any
form that the Employee Arbitration Agreement has been
rescinded or revised and, if revised, provide them a copy
of the revised agreement.
(c) Within 14 days from the date of this Order, offer
Lisa K. Fikki full reinstatement to her former job or, if
that job no longer exists, to a substantially equivalent
position, without prejudice to her seniority or any other
rights or privileges previously enjoyed.
(d) Make Lisa K. Fikki whole for any loss of earnings
and other benefits suffered as a result of the discrimina-
tion against her, plus reasonable search-for-work and
interim employment expenses, in the manner set forth in
the remedy section of the judge’s decision as amended in
this decision.
(e) Compensate Lisa K. Fikki for the adverse tax con-
sequences, if any, of receiving a lump-sum backpay
award, and file with the Regional Director for Region 12,
within 21 days of the date the amount of backpay is
fixed, either by agreement or Board order, a report allo-
cating the backpay award to the appropriate calendar
year.
(f) Within 14 days from the date of this Order, remove
from its files any reference to the unlawful discharge of
Lisa K. Fikki, and within 3 days thereafter, notify her in
writing that this has been done and that the discharge will
not be used against her in any way.
(g) Preserve and, within 14 days of a request, or such
additional time as the Regional Director may allow for
good cause shown, provide at a reasonable place desig-
nated by the Board or its agents, all payroll records, so-
cial security payment records, timecards, personnel rec-
ords and reports, and all other records, including an elec-
tronic copy of such records if stored in electronic form,
necessary to analyze the amount of backpay due under
the terms of this Order.
(h) Within 14 days after service by the Region, post at
its Fort Lauderdale, Florida facility copies of the attached
notice marked “Appendix A,” and at all other facilities
where the unlawful arbitration agreement is or has been
in effect, copies of the attached notice marked “Appen-
dix B.”5 Copies of the notices, on forms provided by the
Regional Director for Region 12, after being signed by
the Respondent’s authorized representative, shall be
posted by the Respondent and maintained for 60 consec-
utive days in conspicuous places, including all places
where notices to employees are customarily posted. In
addition to physical posting of paper notices, notices
shall be distributed electronically, such as by email, post-
ing on an intranet or an internet site, and/or other elec-
tronic means, if the Respondent customarily communi-
cates with its employees by such means. Reasonable
steps shall be taken by the Respondent to ensure that the
notices are not altered, defaced, or covered by any other
material. If the Respondent has gone out of business or
closed the facility involved in these proceedings, the Re-
spondent shall duplicate and mail, at its own expense, a
copy of the notice to all current employees and former
employees employed by the Respondent at any time
since July 9, 2012.
(i) Within 21 days after service by the Region, file
with the Regional Director for Region 12 a sworn certifi-
cation of a responsible official on a form provided by the
Region attesting to the steps that the Respondent has
taken to comply.
Dated, Washington, D.C. November 27, 2019
______________________________________
John F. Ring,
Chairman
5 If this Order is enforced by a judgment of a United States court of
appeals, the words in the notices reading “Posted by Order of the Na-
tional Labor Relations Board” shall read “Posted Pursuant to a Judg-
ment of the United States Court of Appeals Enforcing an Order of the
National Labor Relations Board.”
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
6
______________________________________
Lauren McFerran,
Member
______________________________________
Marvin E. Kaplan, Member
(SEAL) NATIONAL LABOR RELATIONS BOARD
MEMBER EMANUEL, dissenting in part and concurring in
part.
Contrary to my colleagues, I would find that the Re-
spondent’s maintenance of its Employee Arbitration
Agreement (EAA) was lawful. However, because the
Respondent denied Lisa K. Fikki the opportunity to con-
sult an attorney before signing the agreement, and then
discharged her because she refused to sign the agree-
ment, I concur that her discharge was unlawful.
Section 2 of the Federal Arbitration Act (FAA) states
that an arbitration agreement “shall be valid, irrevocable,
and enforceable, save upon such grounds as exist at law
or in equity for the revocation of any contract.” 9 U.S.C.
§ 2. Thus, the Supreme Court has decided that federal
courts must “enforce arbitration agreements according to
their terms”; that the FAA establishes a “liberal federal
policy favoring arbitration agreements”; and that such
agreements must be “enforced as written.” Epic Systems
Corp. v. Lewis, 584 U.S. ____, 138 S. Ct. 1612, 1621,
1632 (2018).
However, Section 10(a) of the National Labor Rela-
tions Act (NLRA) empowers the Board “to prevent any
person from engaging in any unfair labor practice,” and it
provides that this power “shall not be affected by any
other means of adjustment or prevention that has been or
may be established by agreement, law, or otherwise.”
Thus, there is a conflict between the FAA and the NLRA
in this case. But the Supreme Court has also held that it
is “this court’s duty to interpret Congress’s statutes as a
harmonious whole rather than at war with one another.”
Id. at 1619. Thus, when there is a conflict between the
NLRA and the FAA, the Board must consider the Su-
preme Court’s objective of interpreting the two statutes
as a “harmonious whole” and not in a way that will result
in a “war” between them. I believe that in this case, the
only way to harmonize the two statutes in view of the
Supreme Court precedent is to find that the arbitration
agreement is lawful. Otherwise the Board’s decision will
completely override the FAA, a result not acceptable
under Supreme Court precedent.
The Supreme Court explained in Epic Systems that an
argument that another federal statute overrides the FAA
and thus invalidates an arbitration agreement “faces a
stout uphill climb.” Id. at 1624. The Court also stated
that when confronted with two Acts of Congress alleged-
ly touching on the same topic, it is “not at liberty to pick
and choose among congressional enactments,” and it
“must instead strive to give effect to both.” Id. (citations
omitted). In addition, the Court stated that a party that
suggests that two statutes cannot be harmonized, and that
one displaces the other, bears a “heavy burden” of show-
ing a “clearly expressed congressional intention that such
a result should follow,” and that this intention must be
“clear and manifest.” Id. (citations omitted). Moreover,
the Court stated that there is a strong presumption that
repeals by implication are disfavored, and that Congress
will specifically address preexisting law when it wishes
to suspend its normal operations in a later statute. Id.
(citations omitted). Furthermore, the Court stated that
the NLRA “does not even hint at a wish to displace” the
FAA, let alone accomplish that much “clearly and mani-
festly.” Id. These statements by the Court indicate that
the Board is very likely to be overruled if it does not at-
tempt to harmonize the conflict between the FAA and the
NLRA in this case.
In cases where an arbitration agreement prevents em-
ployees from filing charges with the Board, as in Prime
Healthcare Paradise Valley, LLC, 368 NLRB No. 10
(2019), the Board is justified in invalidating the agree-
ment; and when a savings clause expressly provides that
employees retain the right to file charges with the Board,
the agreement is valid, as the Board held in Briad Wenco,
LLC d/b/a Wendy’s Restaurant, 368 NLRB No. 72
(2019). But when a savings or exclusion clause is oth-
erwise legally sufficient but does not expressly refer to
the NLRA or the NLRB, as in this case, the Board must
strive to give effect to both the FAA and the NLRA.1
Otherwise the result will be a “war” between the two
statutes, which is contrary to the Supreme Court prece-
dent discussed above.
1 Here, the EAA excludes claims “where specifically prohibited by
law.” Because the NLRA prohibits interference with an employee’s
right to file charges with the Board, the NLRA falls squarely within the
EAA’s exclusion.
The majority’s reliance on Trailmobile, 221 NLRB 1088 (1975), is
unavailing. Trailmobile holds that the phrase “except as provided by
law” is insufficient to render a no-solicitation, no-distribution rule
lawful. Unlike the EAA, that rule is not subject to the Supreme Court’s
mandate, expressed in the FAA, that arbitration agreements must be
enforced as written. This crucial difference, in my view, requires that
the Board find the EAA lawful as written. In addition, the majority’s
reliance on the General Counsel’s guidelines for analyzing arbitration
agreements under Boeing is equally misplaced. These guidelines are
merely advisory, and the Board is not bound by them.
EVERGLADES COLLEGE, INC. D/B/A KEISER UNIVERSITY
7
Finally, the Board should consider the fact that several
previous Board members have found in dissenting opin-
ions that arbitration agreements with clauses that were
similar to the exclusion clause in this case were lawful to
maintain under the NLRA. See, e.g., Countrywide Fi-
nancial Corp., 362 NLRB 1331, 1338 fn. 2 (2015)
(Member Johnson, dissenting) (finding lawful arbitration
agreement excluding any claim where “an agreement to
arbitrat[e] . . . is prohibited by law”); 2 Sisters Food
Group, 357 NLRB 1816, 1829–1830 (2011) (Member
Hayes, dissenting) (finding lawful arbitration agreement
limited to claims “that may be lawfully [] resolve[d] by
arbitration”); see also U-Haul Co. of California, 347
NLRB 375 (2006) (Chairman Battista dissenting).
In sum, I would find that the Respondent lawfully
maintained the EAA, but violated Section 8(a)(1) by dis-
charging Fikki for failing to sign the EAA because the
Respondent prevented her from consulting with an attor-
ney.
Dated, Washington, D.C. November 27, 2019
______________________________________
William J. Emanuel, Member
NATIONAL LABOR RELATIONS BOARD
APPENDIX A
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
The National Labor Relations Board has found that we
violated Federal labor law and has ordered us to post and
obey this notice.
FEDERAL LAW GIVES YOU THE RIGHT TO
Form, join, or assist a union
Choose representatives to bargain with us on
your behalf
Act together with other employees for your bene-
fit and protection
Choose not to engage in any of these protected
activities.
WE WILL NOT maintain a mandatory arbitration agree-
ment that our employees reasonably would believe bars
or restricts the right of our employees to file charges with
the National Labor Relations Board.
WE WILL NOT discharge you for engaging in protected
activities, including for failing or refusing to sign a man-
datory arbitration agreement that our employees reasona-
bly would believe bars or restricts the right to file charg-
es with the National Labor Relations Board.
WE WILL NOT in any like or related manner interfere
with, restrain, or coerce you in the exercise of the rights
listed above.
WE WILL rescind our mandatory Employee Arbitration
Agreement in all of its forms, or revise it in all of its
forms to make clear that the Employee Arbitration
Agreement does not restrict your right to file charges
with the National Labor Relations Board.
WE WILL notify all applicants and current and former
employees who were required to sign or otherwise be-
come bound to the Employee Arbitration Agreement in
all of its forms that the Employee Arbitration Agreement
has been rescinded or revised and, if revised, WE WILL
provide them a copy of the revised agreement.
WE WILL, within 14 days from the date of the Board’s
Order, offer Lisa K. Fikki full reinstatement to her for-
mer job or, if that job no longer exists, to a substantially
equivalent position, without prejudice to her seniority or
any other rights or privileges previously enjoyed.
WE WILL make Lisa K. Fikki whole for any loss of
earnings and other benefits resulting from the discrimina-
tion against her, less any net interim earnings, plus inter-
est, and WE WILL also make her whole for reasonable
search-for-work and interim employment expenses, plus
interest.
WE WILL compensate Lisa K. Fikki for the adverse tax
consequences, if any, of receiving a lump-sum backpay
award, and WE WILL file with the Regional Director for
Region 12, within 21 days of the date the amount of
backpay is fixed, either by agreement or Board order, a
report allocating the backpay award to the appropriate
calendar year.
WE WILL, within 14 days from the date of the Board’s
Order, remove from our files any reference to the unlaw-
ful discharge of Lisa K. Fikki, and WE WILL, within 3
days thereafter, notify her in writing that this has been
done and that the discharge will not be used against her
in any way.
EVERGLADES COLLEGE, INC.,
D/B/A KEISER
UNIVERSITY AND EVERGLADES UNIVERSITY
The
Board’s
decision
can
be
found
at
www.nlrb.gov/case/12-CA-096026 or by using the QR
code below. Alternatively, you can obtain a copy of the
decision from the Executive Secretary, National Labor
Relations Board, 1015 Half Street, S.E., Washington,
D.C. 20570, or by calling (202) 273-1940.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
8
APPENDIX B
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
The National Labor Relations Board has found that we
violated Federal labor law and has ordered us to post and
obey this notice.
FEDERAL LAW GIVES YOU THE RIGHT TO
Form, join, or assist a union
Choose representatives to bargain with us on
your behalf
Act together with other employees for your bene-
fit and protection
Choose not to engage in any of these protected
activities.
WE WILL NOT maintain a mandatory arbitration agree-
ment that our employees reasonably would believe bars
or restricts the right of our employees to file charges with
the National Labor Relations Board.
WE WILL NOT in any like or related manner interfere
with, restrain, or coerce you in the exercise of the rights
listed above.
WE WILL rescind our mandatory Employee Arbitration
Agreement in all of its forms, or revise it in all of its
forms to make clear that the Employee Arbitration
Agreement does not restrict your right to file charges
with the National Labor Relations Board.
WE WILL notify all applicants and current and former
employees who were required to sign or otherwise be-
come bound to the mandatory Employee Arbitration
Agreement in all of its forms that the Employee Arbitra-
tion Agreement has been rescinded or revised and, if
revised, WE WILL provide them a copy of the revised
agreement.
EVERGLADES COLLEGE, INC.
D/B/A KEISER
UNIVERSITY AND EVERGLADES UNIVERSITY
The
Board’s
decision
can
be
found
at
www.nlrb.gov/case/12-CA-096026 or by using the QR
code below. Alternatively, you can obtain a copy of the
decision from the Executive Secretary, National Labor
Relations Board, 1015 Half Street, S.E., Washington,
D.C. 20570, or by calling (202) 273-1940.