370 NLRB No. 24
Madelaine Chocolate Novelties, Inc.
370 NLRB No. 24
NOTICE: This opinion is subject to formal revision before publication in the
bound volumes of NLRB decisions. Readers are requested to notify the Ex-
ecutive Secretary, National Labor Relations Board, Washington, D.C.
20570, of any typographical or other formal errors so that corrections can
be included in the bound volume
Madelaine Chocolate Novelties, Inc. and Local 1222,
United Professional Service Employees Union.
Case 29–CA–222257
September 24, 2020
DECISION AND ORDER
BY CHAIRMAN RING AND MEMBERS KAPLAN
AND EMANUEL
On November 1, 2019, Administrative Law Judge Jef-
frey P. Gardner is`sued the attached decision. The Re-
spondent filed exceptions and a supporting brief.1 The
General Counsel filed an answering brief, and the Re-
spondent filed a reply to the General Counsel’s brief.
The National Labor Relations Board has delegated its
authority in this proceeding to a three-member panel.
The Board has considered the decision and the record
in light of the exceptions2 and briefs and has decided to
affirm the judge’s rulings, findings,3 and conclusions4
1 The General Counsel argues that the Board should disregard ar-
guments set forth in the Respondent’s exceptions pursuant to
Sec. 102.46(a)(1)(i)(D) of the Board’s Rules and Regulations, which
states that “[i]f a supporting brief is filed, the exceptions document
must not contain any argument or citation of authorities in support of
the exceptions; any argument and citation of authorities must be set
forth only in the brief.” Notwithstanding the categorical wording of
this rule, “the Board usually accepts exceptions that contain argument if
the number of pages of argument in the exceptions, when added to the
pages in the brief, do not cause the brief to total more than 50 pages, or
other page limit set by the Board.” Hotel del Coronado, 344 NLRB
360, 360 (2005). As that is the case here, we deny the General Coun-
sel’s request.
The Respondent has requested oral argument. The request is denied
as the record, exceptions, and briefs adequately present the issues and
the positions of the parties.
2 The Respondent has excepted to the judge’s finding that the par-
ties did not reach an overall impasse in bargaining before the Respond-
ent unilaterally discontinued the differential paid to employees on the
afternoon and night shifts; however, the Respondent provided no argu-
ment in support of this exception. Accordingly, we may disregard the
bare exception under Sec. 102.46(a)(1)(ii) of the Board’s Rules and
Regulations. See Holsum de Puerto Rico, Inc., 344 NLRB 694, 694 fn.
1 (2005), enfd. 456 F.3d 265 (1st Cir. 2006). In any event, we agree
with and affirm the judge’s finding.
3 The Respondent has excepted to some of the judge’s credibility
findings. The Board’s established policy is not to overrule an adminis-
trative law judge’s credibility resolutions unless the clear preponder-
ance of all the relevant evidence convinces us that they are incorrect.
Standard Dry Wall Products, 91 NLRB 544 (1950), enfd. 188 F.2d 362
(3d Cir. 1951). We have carefully examined the record and find no
basis for reversing the findings.
4 In affirming the judge’s rejection of the Respondent’s defense that
the expired collective-bargaining agreement between the Respondent
and the Charging Party privileged it to discontinue payment of the shift
differential without bargaining, we additionally rely on the Board’s
and to adopt the recommended Order as modified and set
forth in full below.5
AMENDED REMEDY
In remedying the losses caused by the Respondent’s
unlawful unilateral changes, the judge did not address the
backpay computation method or the tax compensation
and Social Security reporting remedies in the remedy
section of his decision. We therefore clarify that back-
pay shall be computed in accordance with Ogle Protec-
tion Service, 183 NLRB 682 (1970), enfd. 444 F.2d 502
(6th Cir. 1971), with interest at the rate prescribed in
New Horizons, 283 NLRB 1173 (1987), compounded
daily as prescribed in Kentucky River Medical Center,
356 NLRB 6 (2010). In addition, the Respondent shall
be required to compensate the affected unit employees
for the adverse tax consequences, if any, of receiving
lump-sum backpay awards in accordance with Don Cha-
vas, LLC d/b/a Tortillas Don Chavas, 361 NLRB 101
(2014), and to file with the Regional Director for Region
29, within 21 days of the date the amount of backpay is
fixed, either by agreement or Board order, a report allo-
cating the backpay awards to the appropriate calendar
years in accordance with AdvoServ of New Jersey, Inc.,
363 NLRB 1324 (2016).
ORDER
The National Labor Relations Board orders that the
Respondent, Madelaine Chocolate Novelties, Inc., Rock-
away Beach, New York, its officers, agents, successors,
and assigns, shall
1. Cease and desist from
(a) Changing the terms and conditions of employment
of its unit employees without first notifying Local 1222,
United Professional Service Employees Union (the Un-
ion), and giving it an opportunity to bargain.
(b) In any like or related manner interfering with, re-
straining, or coercing employees in the exercise of the
rights guaranteed them by Section 7 of the Act.
2. Take the following affirmative action necessary to
effectuate the policies of the Act.
recent decision in Nexstar Broadcasting, Inc. d/b/a KOIN-TV, 369
NLRB No. 61, slip op. at 3 (2020) (“[P]rovisions in an expired collec-
tive-bargaining agreement do not cover postexpiration unilateral
changes unless the agreement contained language explicitly providing
that the relevant provision would survive contract expiration.”); accord
Northstar Memorial Group, LLC d/b/a Skylawn Funeral Home, Crema-
tory & Memorial Park, 369 NLRB No. 145, slip op. at 2 (2020).
5 We shall modify the judge’s recommended Order to conform to
our standard remedial language and in accordance with our recent
decision in Danbury Ambulance Service, Inc., 369 NLRB No. 68
(2020). We shall also substitute a new notice to conform to the Order
as modified.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
2
(a) Before implementing any changes in wages, hours,
or other terms and conditions of employment of unit em-
ployees, notify and, on request, bargain with the Union
as the exclusive collective-bargaining representative of
employees in the following bargaining unit:
All full-time and regular part-time production, mainte-
nance, shipping, receiving and office and clerical em-
ployees, employed by the Respondent at its Rockaway
Beach, New York, facility and excluding, all salesmen,
guards and supervisors as defined in the Act.
(b) Rescind the change in terms and conditions of em-
ployment for its unit employees that was unilaterally
implemented in January 2018, when it discontinued the
shift differential payable to afternoon- and evening-shift
employees.
(c) Make employees whole for any loss of earnings
and other benefits suffered as a result of the unilateral
discontinuation of the shift differential, in the manner set
forth in the amended remedy section of this decision.
(d) Compensate affected employees for the adverse
tax consequences, if any, of receiving lump-sum backpay
awards, and file with the Regional Director for Region
29, within 21 days of the date such awards are fixed,
either by agreement or Board order, a report allocating
the backpay awards to the appropriate calendar year(s)
for each employee.
(e) Preserve and, within 14 days of a request, or such
additional time as the Regional Director may allow for
good cause shown, provide at a reasonable place desig-
nated by the Board or its agents, all payroll records, so-
cial security payment records, timecards, personnel rec-
ords and reports, and all other records, including an elec-
tronic copy of such records if stored in electronic form,
necessary to analyze the amount of backpay due under
the terms of this Order.
(f) Post at its Rockaway Beach, New York facility
copies of the attached notice marked “Appendix.”6 Cop-
ies of the notice, on forms provided by the Regional Di-
6 If the facility involved in these proceedings is open and staffed by
a substantial complement of employees, the notices must be posted
within 14 days after service by the Region. If the facility involved in
these proceedings is closed due to the Coronavirus Disease 2019
(COVID-19) pandemic, the notices must be posted within 14 days after
the facility reopens and a substantial complement of employees have
returned to work, and the notices may not be posted until a substantial
complement of employees have returned to work. Any delay in the
physical posting of paper notices also applies to the electronic distribu-
tion of the notice if the Respondent customarily communicates with its
employees by electronic means. If this Order is enforced by a judg-
ment of a United States court of appeals, the words in the notice read-
ing “Posted by Order of the National Labor Relations Board” shall read
“Posted Pursuant to a Judgment of the United States Court of Appeals
Enforcing an Order of the National Labor Relations Board.”
rector for Region 29, after being signed by the Respond-
ent’s authorized representative, shall be posted by the
Respondent and maintained for 60 consecutive days in
conspicuous places, including all places where notices to
employees are customarily posted. In addition to physi-
cal posting of paper notices, notices shall be distributed
electronically, such as by email, posting on an intranet or
an internet site, and/or other electronic means, if the Re-
spondent customarily communicates with its employees
by such means. The Respondent shall take reasonable
steps to ensure that the notices are not altered, defaced,
or covered by any other material. If the Respondent has
gone out of business or closed the facility involved in
these proceedings, the Respondent shall duplicate and
mail, at its own expense, a copy of the notice to all cur-
rent employees and former employees employed by the
Respondent at any time since January 11, 2018.
(g) Within 21 days after service by the Region, file
with the Regional Director for Region 29 a sworn certifi-
cation of a responsible official on a form provided by the
Region attesting to the steps that the Respondent has
taken to comply.
Dated, Washington, D.C. September 24, 2020
______________________________________
John F. Ring,
Chairman
______________________________________
Marvin E. Kaplan
Member
_____________________________________
William J. Emanuel
Member
(SEAL) NATIONAL LABOR RELATIONS BOARD
APPENDIX
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
The National Labor Relations Board has found that we vio-
lated Federal labor law and has ordered us to post and obey
this notice.
FEDERAL LAW GIVES YOU THE RIGHT TO
Form, join or assist a union
Choose representatives to bargain with us on
your behalf
MADELAINE CHOCOLATE NOVELTIES, INC.
3
Act together with other employees for your bene-
fit and protection
Choose not to engage in any of these protected
activities.
WE WILL NOT change your terms and conditions of
employment without first notifying Local 1222, United
Professional Service Employees Union (the Union), and
giving it an opportunity to bargain.
WE WILL NOT in any like or related manner interfere
with, restrain, or coerce you in the exercise of the rights
listed above.
WE WILL, before implementing any changes in wages,
hours, or other terms and conditions of employment of
our unit employees, notify and, on request, bargain with
the Union as the exclusive collective-bargaining repre-
sentative of our employees in the following bargaining
unit:
All full-time and regular part-time production, mainte-
nance, shipping, receiving and office and clerical em-
ployees, employed by the Respondent at its Rockaway
Beach, New York, facility and excluding, all salesmen,
guards and supervisors as defined in the Act.
WE WILL rescind the change in the terms and condi-
tions of employment for our unit employees that was
unilaterally implemented in January 2018, when we dis-
continued the shift differential payable to afternoon- and
evening-shift employees.
WE WILL make our unit employees whole for any loss
of earnings and other benefits suffered
as a result of our unilateral discontinuation of the shift
differential, plus interest.
WE WILL compensate affected employees for the ad-
verse tax consequences, if any, of receiving lump-sum
backpay awards, and WE WILL file with the Regional Di-
rector for Region 29, within 21 days of the date the
amount of backpay is fixed, either by agreement or
Board order, a report allocating the backpay awards to
the appropriate calendar year(s) for each employee.
MADELAINE CHOCOLATE NOVELTIES, INC.
The
Board’s
decision
can
be
found
at
https://www.nlrb.gov/case/29-CA-222257 or by using
the QR code below. Alternatively, you can obtain a copy
of the decision from the Executive Secretary, National
Labor Relations Board, 1015 Half Street S.E., Washing-
ton, D.C. 20570, or by calling (202) 273-1940.
Erin Schaefer, Esq., for the General Counsel.
Abraham Borenstein, Esq. and Brian Maher, Esq., for the Re-
spondent.
Matthew Rocco, Esq., for the Charging Party.
DECISION
STATEMENT OF THE CASE
JEFFREY P. GARDNER, Administrative Law Judge. The
charge in Case 29–CA–222257 was filed on June 18, 2018. A
complaint and notice of hearing was issued on October 30,
2018, alleging Respondent violated Section 8(a)(5) and (1) by
unilaterally changing its past practice of paying a shift differen-
tial to employees working afternoon and evening shifts. (GC
Exh. 1).1
On February 26 and March 4, 2019, I conducted a trial at the
Board’s Regional Office in Brooklyn, New York, at which all
parties were afforded the opportunity to present their evidence.
After the trial, the General Counsel and Respondent each filed
timely briefs, which I have read and considered.2
Upon consideration of the briefs, and the entire record, in-
cluding the testimony of witnesses and my observation of their
demeanor, I make the following
FINDINGS OF FACT
I. JURISDICTION
Respondent admits, and I find, that it is a domestic corpora-
tion, with an office and place of business in Rockaway Beach,
New York, and has been engaged in the manufacture andretail
sale of chocolate novelties and favors.
Respondent further
admits, and I find, that in conducting its business operations
during the most recent 12-month period, it has derived gross
revenues in excess of $500,000 and purchased and received
goods and materials at its Rockaway Beach, New York facility
valued in excess of $5000 directly from suppliers located out-
side the State of New York.
Therefore, I find that Respondent is an employer engaged in
commerce within the meaning of Section 2(2), (6), and (7) of
the Act. I further find that the Union has been a labor organiza-
tion within the meaning of Section 2(5) of the Act.
1 Abbreviations used in this decision are as follows: “Tr.” for the
Transcript, “GC Exh.” for the General Counsel’s exhibits, “R. Exh.” for
Respondent's Exhibits, and “Jt. Exh.” for the parties’ Joint Exhibits.
Specific citations to the transcript and exhibits are included only where
appropriate to aid review and are not necessarily exclusive or exhaus-
tive.
2 The Charging Party did not file a separate brief.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
4
II. ALLEGED UNFAIR LABOR PRACTICES
Background
Since at least 2004, the employees at Respondent’s manufac-
turing operation in Rockaway Beach have been represented for
purposes of collective bargaining by Local 1222, United Pro-
fessional Service Employees Union (the Union).
The Union represents the following unit:
All full-time and regular part-time production, maintenance,
shipping, receiving and office and clerical employees, em-
ployed by the Respondent at its Rockaway Beach, New York,
facility and excluding, all salesmen, guards and supervisors as
defined in the Act. (GC Exh. 7.)
That bargaining relationship has been in effect for over fif-
teen years, and the Union and Respondent have been parties to
a series of collective bargaining agreements (“CBAs”), the
most recent of which was effective by its terms from April 1,
2010 to March 31, 2013. (GC Exh. 7.) Although that CBA
expired, and though the parties have engaged in ongoing suc-
cessor contract negotiations since that time, no final agreement
has been reached, and no new CBA has been signed. The par-
ties agree that Respondent continues to be bound by the expired
CBA, and apart from the disputed shift differential at issue
here, that Respondent has been otherwise abiding by its terms.
Respondent’s Work Shifts
Respondent’s operations are divided into three shifts: 7 a.m.
to 3 p.m., 3 to 11 p.m. and 11 p.m. to 7 a.m., all of which are
covered by the parties’ CBA. There is considerable variation in
the verbiage used to describe these. For example, the CBA
refers to the shifts as the “First Shift,” “Second Shift” and
“Third Shift.” (GC Exh. 7, art. 7.) By contrast, Respondent’s
payroll records refer to them as the “Day,” “Afternoon” and
“Night” shifts. (GC Exhs. 11–13.)
The Union’s Director of Field Service, James Gangale, testi-
fied that he refers to the two p.m. shifts, what he calls “off
shifts,” as the “night shift” and “overnight shift” (Tr. 50).
However, when speaking with employees he would refer to the
two p.m. shifts as the “afternoon” and “overnight” shifts. (Tr.
52.) The underlying charge alleged Respondent unilaterally
“revoke[d] night shift differential” and the complaint alleges a
unilateral change with respect to the “afternoon and evening”
shifts. At all times, the General Counsel has referred to the two
p.m. shifts with the language of the complaint. At the trial,
Respondent counsel referred to these p.m. shifts as the “after-
noon” and “night” shifts, though in its brief it alternately refers
to them as the “afternoon and night” shifts and the “afternoon
and evening” shifts.
Notwithstanding this varied verbiage, I find that there is no
confusion among the parties as to the existence of these three
separate shifts, no confusion as to which shifts were historically
paid the disputed shift differential at issue in this case, and no
confusion as to which shifts Respondent ceased paying a shift
differential to. As such, for the sake of clarity, I will refer in
this decision to the 7 a.m. shift as the “day” shift and the 3 and
11 p.m. shifts at issue as the “afternoon” and “evening” shifts,
respectively.
The Disputed Shift Differential
Prior to January 11, 2018, Respondent paid its employees
working the afternoon and evening shifts a 10-percent shift
differential over the wage rates paid to the day shift. Gangale
testified that every employee had been receiving this shift dif-
ferential for at least the 18 years that the Union had been repre-
senting the unit, and Respondent presented no evidence to the
contrary.3 The shift differential continued to be paid during
both the period before and after Respondent’s regular opera-
tions were temporarily suspended for approximately 9 months
in 2012–2013 during the aftermath of Hurricane Sandy.
Although this 10-percent shift differential is not separately
outlined in the parties’ CBA, it is specifically referenced multi-
ple times in the CBA (GC Exh. 7), including in the definition of
employees’ “regular hourly wage rate” (art. 9(c)) and in provi-
sions relating to vacation pay (art. 13(B)), sick leave (art.
14(A)(1) and (B)(1)), bereavement leave (art. 15), jury duty
(art. 16) and call-in-pay (art. 17). Respondent’s chief adminis-
trative officer, Scott Wright, acknowledged on cross-
examination that for as long as he has worked for Respondent
(since late 2001), it has always paid this shift differential. (Tr.
208). Wright acknowledged that Respondent did not cease
paying the shift differential until December 31, 2017, when the
minimum wage reached $13 an hour. He also testified that the
shift differential was voluntary.4
The shift differential is also confirmed by the payroll records
Respondent provided, which plainly reveal that prior to the
January 11, 2018 payroll, the afternoon and evening shift em-
ployees were paid ten percent more than their similarly situated
day-shift counterparts. The shift differential was most clearly
demonstrated when there was a raise in the New York State
minimum wage. After it rose to $9 per hour on December 31,
2015, Respondent’s day employees earned a minimum of $9
per hour, while its afternoon and evening employees earned a
minimum of $9.90. When it rose to $11 per hour on December
31, 2016, the day employees earned a minimum of $11 per
hour, while its afternoon and evening employees earned a min-
imum of $12.10.
Respondent maintains that, following the post-Sandy tempo-
rary suspension of operations, it considered all of its employees
as newly hired, rather than merely rehired, and that the CBA
permits it to pay those new hires the prevailing minimum wage.
It’s actions at the time show otherwise. Notably, none of those
employees were paid a severance, as the CBA would have re-
quired if they had actually been separated.
In addition, Respondent never treated its rehired employees
as new hires. In Wright’s words, “we chose to bring people
back and not have them sacrifice anything.” (Tr. 198.) The
3 I found Gangale to be a very credible witness, straightforward in
his answers on both direct and cross examination. He was familiar with
the issues and seemed at all times to be speaking from his personal
knowledge, careful to clarify when he was unsure of a particular an-
swer.
4 I found Wright less credible in much of his testimony. He sound-
ed rehearsed when pressed on the apparent contradictions in his testi-
mony and appeared not to sincerely believe his own testimony regard-
ing the voluntariness of the payment of the shift differential.
MADELAINE CHOCOLATE NOVELTIES, INC.
5
employees returned to work with no reductions in their rates of
pay, which still included the shift differential for afternoon and
evening employees. They did not have to sign new Union au-
thorization cards, they maintained their union seniority, and
they had the same vacation benefits based on their original
tenure and previous accrual.
Indeed, employees’ original pre-storm hire dates and payroll
information were provided to its current payroll company after
the storm, and those original hire dates were still included in
Respondent’s payroll records through all of 2018, even after the
alleged unilateral change.5
Analysis
A. Respondent unlawfully ceased paying a shift differential to
unit employees working its afternoon and evening shifts without
first notifying and bargaining with the Union
This case involves Respondent’s elimination of a shift dif-
ferential that it had historically paid to its afternoon and even-
ing shift workers, without giving the Union notice or an oppor-
tunity to bargain. I find that Respondent’s actions constitute an
unlawful unilateral change of a well-established past practice in
violation of Section 8(a)(5) and (1) of the Act.
Section 8(a)(5) of the Act provides that it is an unfair labor
practice for an employer to “refuse to bargain collectively with
the representatives of [its] employees.” In general, an employer
violates Section 8(a)(5) if it makes a unilateral change to an
existing term or condition of employment, without bargaining
to impasse with its employees’ collective bargaining repre-
sentative over the proposed change. NLRB v. Katz, 369 U.S.
736, 743 (1962).
In cases where a collective-bargaining agreement is in effect,
an employer’s modification of a contractual provision which
relates to a mandatory subject of bargaining without the union’s
consent violates Section 8(a)(5). Allied Chemical & Alkali
Workers of America v. Pittsburgh Plate Glass, 404 U.S. 157,
185 (1971); St. Vincent Hospital, 320 NLRB 42 (1995). Simi-
larly, where the change does not involve a violation of specific
terms of the parties’ agreement, the Board will consider wheth-
er it is a departure from the employer’s past practices. Bath
Iron Works Corp., 345 NLRB 499, 501–502 (2005), affd. sub
nom. Bath Marine Draftmen’s Assn. v. NLRB, 475 F.3d 14 (1st
Cir. 2007).
An employer’s past practice becomes a term and condition of
employment for unit employees when it is long-standing and
regularly applied, as opposed to randomly or intermittently
applied, and thus may not be altered without offering the union
an opportunity to bargain over the proposed change. Sunoco,
Inc., 349 NLRB 240 (2007); Lasalle Ambulance, Inc., 327
NLRB 49 (1998); Intermountain Rural Electric Assn., 305
5 Respondent sought to introduce a payroll summary, created for
purposes of the hearing by its CFO David Reifer, which would purport-
edly have “clarified” employee hire dates. Because the hire dates al-
ready appeared on Respondent’s payroll records in evidence, I rejected
the proferred exhibit. (R. Exh. 4.) As a witness, I found Reifer brief
testimony not at all credible. Despite his CFO position, he had never
even heard of the shift differential, which Respondent does not dispute
it used to pay, until the issue came up in this matter.
NLRB 783 (1991). Moreover, during negotiations, not only
must an employer give the union notice and an opportunity to
bargain over the proposed change, it must refrain from making
the proposed change unless and until an agreement is reached
or an overall impasse has been reached on bargaining for an
agreement as a whole. Bottom Line Enterprises, 302 NLRB 373
(1991), enfd. 15 F. 3d 1087 (9th Cir. 1991).
The Board has long made clear that wage incentives, as the
shift pay differential is here, are “inseparably bound up with
and are thus plainly an aspect of the payment of wages” and
therefore constitute a mandatory subject of bargaining. C & S
Industries, 158 NLRB 454, 459 (1966). Indeed, the Board has
specifically held that a night shift differential is a mandatory
subject of bargaining. Royal Baking Co., 309 NLRB 155
(1992).
The General Counsel maintains that Respondent’s regular
and long-standing practice of paying a ten-percent shift differ-
ential to the afternoon and evening shift employees was an
established practice apart from the CBA, and that Respondent
was not privileged to change it without offering the Union no-
tice and an opportunity to bargain over the proposed change.
Respondent maintains that to the extent it had this history of
paying a shift differential to its afternoon and evening shift
employees, it was not an established past practice, but rather, a
purely voluntary act on Respondent’s part that it was free to
cease doing at any time.
I find Respondent’s consistent and uninterrupted 18 plus
year practice of paying a ten percent shift differential to its
afternoon- and evening-shift employees constitutes an estab-
lished past practice and a mandatory subject of bargaining that
Respondent was not privileged to unilaterally alter. While the
General Counsel demonstrated with Respondent’s own payroll
records that the shift differential was consistently paid, Re-
spondent offered not a single example of any afternoon or
evening employee to whom it was not paid.
Moreover, I find the CBA’s multiple references to employ-
ees’ shift differentials being included in the calculation of vari-
ous benefits bolsters the argument that employees were entitled
to and expected to receive the shift differential Respondent had
always paid. Indeed, it had always been understood by all par-
ties that the afternoon and evening shift employees were paid
ten percent more than the day shift.
I also find no merit to Respondent’s assertion that all shift
differentials it previously instituted were subsumed by the New
York State minimum wage increase. Employees’ wage rates
were historically adjusted to reflect minimum wage increases,
and the 10-percent shift differential had always been added
above that new rate. Again, Respondent’s own witness
acknowledged on cross-examination that Respondent had not
previously considered this to be the case, and that the only time
Respondent took this position was when the minimum wage
increased effective December 31, 2017.
Nor does Respondent assert that the Union consented to its
ceasing to pay a shift differential in the manner Respondent had
done in the past. Instead, Respondent argues, in the face of
clear evidence to the contrary, that it never had a past practice
of paying a shift differential to its employees. Rather, it main-
tains that it was always entirely discretionary whether it paid a
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
6
shift differential. It does not dispute, however, and its own
payroll records demonstrate, that it paid the exact same shift
differential—10 percent more than base pay—to every after-
noon and evening employee over the course of many years.
And no one testified that Respondent’s practice had ever been
otherwise than to pay this shift differential for the afternoon
and evening shifts until January 2018.
Respondent’s claim that it was privileged to change the wag-
es for its employees following its temporary shutdown follow-
ing hurricane Sandy because the employees were all “new
hires” is similarly unpersuasive. “New hires” in 2013 do not
have hire dates in the 1900s, as multiple employees on the day,
afternoon and evening shifts do as reflected in Respondent’s
own payroll records as late as 2019. Significantly, Respondent
never treated its rehired employees as new hires. The employ-
ees returned to work with no reductions in their rates of pay,
they did not have to sign new Union authorization cards, they
maintained their Union seniority, and they kept their previously
accrued vacation benefits.
Accordingly, I find that Respondent did make a unilateral
change when it ceased paying a ten percent shift differential to
its afternoon and evening employees, and that none of Re-
spondent’s explanations for its actions justify that unilateral
change.
B. The Parties Did Not Reach a Lawful Impasse
Respondent does not appear to be arguing specifically that
the parties reached impasse, though it does repeatedly reference
the fact that the subject of the shift differential has been part of
the parties’ ongoing successor CBA negotiations. But even if it
were to make that argument, there was insufficient evidence
presented to find the parties ever reached impasse in their bar-
gaining for a successor agreement. Indeed, notwithstanding the
lengthy duration of the parties’ successor contract negotiations,
no evidence was presented that the parties had reached the end
of overall bargaining.
Respondent does not deny that the Union is the unit’s bar-
gaining representative and does not deny that the parties are
still bound by the terms of their most recent CBA, even though
it expired by its terms as long ago as March 2013. Wright
acknowledged that the parties have been bargaining over the
course of years but have not reached an agreement. He specifi-
cally stated that “the shift differential was just another element
of compensation or benefits that we could negotiate about.” (Tr.
174.)
Wright further acknowledged that “when the potential im-
pact of the escalating minimum wage began to assert itself and
become more and more real to us, we began to look at every
place in the contract where we could begin to find elements that
we could negotiate about, this being an obvious one. (Tr. 174.)
Accordingly, I find that the parties did not reach a lawful
impasse in overall bargaining which would privilege Respond-
ent to have made the unilateral change to its practice of paying
a shift differential to its afternoon and evening employees.
C. The Complaint Allegations Adequately Match the
Charge Language
Respondent also asserts that the complaint in this matter did
not properly align itself with the underlying charge, and re-
quests that the Board should therefore partially dismiss the
complaint. Specifically, Respondent seeks to dismiss the com-
plaint as it relates to the afternoon shift employees whose shift
differentials were eliminated.6 Respondent’s argument falls
short for multiple reasons.
The charge in this matter alleges that the unilateral change
made by Respondent was to “Revoke night shift differential.”
(GC Exh. 1(A).) Following the Region’s investigation of the
charge, this complaint issued, alleging that the unilateral
change made by Respondent was that it “eliminated the wage
Shift Differential pay for employees working in the afternoon
shift and evening shift.” (GC Exh. 1(F).) Respondent seeks to
remove the afternoon employees from inclusion because they
were not identified as such in the underlying charge.
There is no disputing that there was no single common ver-
biage to refer to Respondent’s three shifts. The 7 a.m. shift was
alternately known as the “day” or “first” shift. The 3 p.m. shift
was alternately referred to as the “afternoon,” “night” or “sec-
ond” shift. The 11 p.m. shift was alternately called the “night,”
“overnight” or “third” shift. And the 3 and 11 p.m. were col-
lectively referred to as the “off shifts” or the “p.m. shifts.”
While this varied verbiage might seem superficially confus-
ing, I find that there was no confusion among the parties as to
the existence of these three shifts, no confusion as to which
shifts were historically paid the shift differential at issue in this
case (the 3 and 11 p.m. shifts), and no confusion as to which
shifts Respondent ceased paying a shift differential to on Janu-
ary 11, 2018. The General Counsel’s decision to refer to those
two shifts at issue as the “afternoon and evening” shifts was
therefore reasonable, and made it clear to Respondent precisely
what was being alleged.
Moreover, a complaint is not restricted to the precise allega-
tions of the charge. The Supreme Court has long held that a
complaint may also allege matters relating to and growing out
of the charged conduct. NLRB v. Fant Milling Co., 360 U.S.
301, 309 (1959). The test was later set forth in Redd-I, Inc.,
290 NLRB 1115 (1988):
If a charge was filed and served within six months after the
violations alleged in the charge, the complaint (or amended
complaint), although filed after the six months, may allege vi-
olations not alleged in the charge if (a) they are closely related
to the violations named in the charge, and (b) occurred within
six months before the filing of the charge.
Id. at 1116 (1988). See also Old Dominion Freight Line, 331
NLRB 111 (2000).
In evaluating whether allegations are “closely related” under
Redd-I, the Board considers:
(1) whether the otherwise untimely allegation and the allega-
tions in the timely-filed charge are of the same class, i.e.,
whether the allegations involve the same legal theory and
usually the same section of the Act (legally related);
(2) whether the otherwise untimely allegation and the allega-
6 Respondent moved for partial dismissal on this basis at the start of
trial. Decision on that motion was deferred, and the parties were in-
structed to brief the issue.
MADELAINE CHOCOLATE NOVELTIES, INC.
7
tions in the timely-filed charge arise from the same factual
situation or sequence of events (factually related); and
(3) whether the respondent would raise the same or similar
defenses to the otherwise untimely allegation and the allega-
tions in the timely-filed charge.
Charter Communications, LLC, 366 NLRB No. 46, slip op. at 2
(2018), reconsideration denied by unpublished Board order
issued June 7, 2018 (2018 WL 2761559). See also Applebee’s,
367 NLRB No. 44, slip op. at 2–3 (2018).
All three factors are clearly satisfied here where (1) the con-
duct alleged is exactly the same with regard to the afternoon
employees as it is regarding the evening employees; (2) they
share an identical set of facts and sequence of events; and (3)
Respondent’s evidence and defenses are identical with regard
to both groups.
Thus, I find no support for the argument that the Respondent
was denied due process by the Region’s failure to solicit an
amended charge based on the facts adduced in its investigation.
To the contrary, Respondent was fully aware that it formerly
paid a shift differential to its afternoon and evening shift em-
ployees, and no longer does so. I find it inconceivable that
Respondent could have understood the Union to be challenging
its elimination of that shift differential for one group of p.m.
workers but not the other.
Accordingly, as Respondent has offered no factually sup-
ported or legally sufficient defense to the unilateral change
allegation, I find that Respondent violated Section 8(a)(5) and
(1) of the Act by unilaterally eliminating the shift differential
without providing notice and an opportunity to bargain to the
Union and without reaching agreement or overall good faith
impasse in bargaining.
CONCLUSIONS OF LAW
1. Respondent, Madelaine Chocolate Novelties, Inc., is an
employer engaged in commerce within the meaning of Section
2(2), (6), and (7) of the Act.
1. The Union, Local 1222, United Professional Service Em-
ployees Union, is a labor organization within the meaning of
Section 2(5) of the Act and represents a bargaining unit com-
prised of workers employed by the Respondent.
2. Since on or about January 11, 2018, Respondent has
committed unfair labor practices within the meaning of Section
8(a)(5) and (1) of the Act by refusing to bargain collectively
with the Union, by unilaterally eliminating the shift differential
for its afternoon and evening shift employees without giving
notice or an opportunity to bargain to the Union, or reaching a
valid impasse.
3. The Respondent's above-described unfair labor practices
affect commerce within the meaning of Section 2(6) and (7) of
the Act.
REMEDY
Having found that Respondent engaged in conduct in viola-
tion of Section 8(a)(5) and (1) of the Act, I shall recommend
that it cease and desist from engaging in such conduct and take
certain affirmative action designed to effectuate the policies of
the Act.
In particular, I shall recommend that, to the extent it has not
already done so, Respondent shall cease and desist from alter-
ing the shift differential payable to afternoon and evening shift
employees, and make whole employees who were not paid the
shift differential which Respondent was obliged to make.
I shall also recommend that Respondent be required to notify
employees that it will not alter the shift differential for after-
noon and evening shift employees, and that its prior elimination
of the shift differential has been rescinded.
Therefore, Respondent will be ordered to post and communi-
cate by electronic post to employees the attached Appendix and
notice. On these findings of fact and conclusions of law and on
the entire record, I issue the following recommended7
ORDER
Respondent, Madelaine Chocolate Novelties, Inc., its offic-
ers, agents, and representatives, shall
1. Cease and desist from
(a) Altering the shift differential payable to afternoon and
evening shift employees.
(b) In any like or related manner interfering with, restraining
or coercing its employees in the exercise of the rights guaran-
teed to them by Section 7 of the Act.
2. Take the following affirmative action necessary to effec-
tuate the purposes and policies of the Act.
(a) Notify unit employees that it will not alter the shift dif-
ferential for afternoon and evening shift employees, and that its
prior elimination of the shift differential has been rescinded.
(b) Make whole its employees for any loss of pay or other
benefits they may have suffered as a result of the unlawful con-
duct, in the manner set forth in Ogle Protection Services, 183
NLRB 662, 683 (1970), enfd. 444 F. 2d 502 (6th Cir. 1971)
with interest as prescribed in New Horizons, 283 NLRB 1173
(1987), compounded daily as prescribed in Kentucky River
Medical Center, 356 NLRB 6 (2010).
(c) Compensate affected employees for the adverse tax con-
sequences, if any, of receiving lump-sum backpay awards, and
file with the Regional Director for Region 29, within 21 days of
the date such awards are fixed, either by agreement or Board
order, a report allocating the backpay awards to the appropriate
calendar year for each employee.
(d) Preserve and, within 14 days of a request, or such addi-
tional time as the Regional Director may allow for good cause
shown, provide at a reasonable place designated by the Board
or its agents, all payroll records, social security payment rec-
ords, timecards, personnel records and reports, and all other
records, including an electronic copy of such records if stored
in electronic form, necessary to analyze the amount of monies
due under the terms of this Order.
(e) Within 14 days after service by the Region, post at its
Rockaway Beach, New York location copies of the attached
notice marked “Appendix.”8 Copies of the notice, on forms
7
If no exceptions are filed as provided by Sec. 102.46 of the
Board’s Rules and Regulations, the findings, conclusions, and recom-
mended Order shall, as provided in Sec. 102.48 of the Rules, be adopt-
ed by the Board and all objections to them shall be deemed waived for
all purposes.
8 If this Order is enforced by a judgment of a United States court of
appeals, the words in the notice reading “Posted by Order of the Na-
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
8
provided by the Regional Director for Region 29 after being
signed by Respondent’s authorized representative, shall be
posted by Respondent and maintained for 60 consecutive days
in conspicuous places including all places where notices to
employees are customarily posted. In addition to the physical
posting of paper notices, the notices shall be distributed elec-
tronically, such as by email, posting on an intranet or internet
site and/or other electronic means, if Respondent customarily
communicates with its employees by such means. Reasonable
steps shall be taken by Respondent to ensure that the notices are
not altered, defaced or covered by any other material. In the
event that, during the pendency of these proceedings, Respond-
ent has gone out of business or closed the facility involved in
these proceedings, Respondent shall duplicate and mail, at its
own expense, a copy of the notice to all current employees and
former employees employed by Respondent at any time since
January 11, 2018.
(f) Within 21 days after service by the Region, file with the
Regional Director a sworn certification of a responsible official
on a form provided by the Region attesting to the steps that
Respondent has taken to comply.
Dated, Washington, D.C. November 1, 2019
APPENDIX
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
The National Labor Relations Board has found that we violated
the National Labor Relations Act and has ordered us to post and
abide by this notice.
Section 7 of the Act gives employees these rights.
To organize
To form, join, or assist any union
To bargain collectively through representatives of their
own choice
To act together for other mutual aid or protection.
tional Labor Relations Board” shall read “Posted Pursuant to a Judg-
ment of the United States Court of Appeals Enforcing an Order of the
National Labor Relations Board.”
To choose not to engage in any of these protected con-
certed activities.
WE WILL NOT do anything to prevent you from exercising the
above rights.
WE WILL NOT make unilateral changes to terms and condi-
tions of employment without first bargaining with the Union,
Local 1222, United Professional Service Employees Union.
WE WILL NOT unilaterally alter shift differential pay without
providing notice and an opportunity to bargain to the Union and
without reaching agreement or overall good-faith impasse in
bargaining.
WE WILL NOT in any like or related manner fail and refuse to
bargain collectively and in good faith with the Union as the
exclusive collective-bargaining representative of our employees
in the unit or otherwise interfere with your rights under Section
7 of the Act.
WE WILL restore our established past practice with regard to
shift differential pay, i.e., paying a 10-percent enhancement to
employees working the afternoon and evening shifts.
WE WILL make our unit employees whole for any loss of
earnings and other benefits suffered as a result of our unlawful
conduct, plus interest.
MADELAINE CHOCOLATE NOVELTIES,INC.
The Administrative Law Judge’s decision can be found at
www.nlrb.gov/case/29-CA-222257 or by using the QR code
below. Alternatively, you can obtain a copy of the decision
from the Executive Secretary, National Labor Relations Board,
1015 Half Street, S.E., Washington, D.C. 20570, or by calling
(202) 273-1940.