FTC Docket C-3989
aolanalysis
ANALYSIS OF PROPOSED
CONSENT ORDER TO AID PUBLIC COMMENT
I.
Introduction
The Federal Trade Commission (“Commission”) has accepted for public comment from
America Online, Inc. (“AOL”) and Time Warner Inc. (Time Warner”) (collectively “Proposed
Respondents”) an Agreement Containing Consent Orders (“Proposed Consent Agreement”),
including the Decision and Order (“Proposed Order”). The Proposed Respondents have also
reviewed a draft complaint. The Commission has now issued the complaint and an Order to
Hold Separate (“Hold Separate Order”). The Proposed Consent Agreement intends to remedy
the likely anticompetitive effects arising from the merger of AOL and Time Warner.
II.
The Parties and the Transaction
AOL is the world's leading internet service provider (“ISP”), providing access to the
internet for consumers and businesses. AOL operates two ISPs: America Online, with more than
25 million members; and CompuServe, with more than 2.8 million members. AOL also owns
several leading Internet products including AOL Instant Messenger, ICQ, Digital City,
MapQuest, and MoviePhone; the AOL.com and Netscape.com portals; the Netscape 6, Netscape
Navigator and Communicator browsers; and Spinner.com and NullSoft’s Winamp, leaders in
Internet music.
Time Warner is the nation’s second largest cable television distributor, and one of the
leading cable television network providers. Time Warner’s cable systems pass approximately
20.9 million homes and serve approximately 12.6 million cable television subscribers, or
approximately 20% of U.S. cable television households. Time Warner, or its principally owned
subsidiaries, owns leading cable television networks, such as HBO, Cinemax, CNN, TNT, TBS
Superstation, Turner Classic Movies and Cartoon Network.
Time Warner also owns, directly or through affiliated businesses, a wide conglomeration
of entertainment or media businesses. Time Warner’s holdings include leading magazine
franchises, such as Time, People and Sports Illustrated; copyrighted music from many of the
world’s leading recording artists that it produces and distributes through a family of established
record labels, such as Warner Bros. Records, Atlantic Records, Elektra Entertainment and
Warner Music International; the unique and extensive film and animation libraries owned or
managed by Warner Bros. and New Line Cinema; and trademarks, such as the Looney Tunes
characters, Batman and The Flintstones; the WB Network, a national broadcasting network; and
Internet websites, such as CNN.com. Time Warner is the majority owner of Road Runner (the
trade name of ServiceCo, LLC), the second largest provider of cable broadband ISP service in
the U.S., serving more than 1.1 million subscribers. Road Runner has an exclusive contract to
provide cable broadband ISP service via Time Warner’s cable systems through December 2001.
On January 10, 2000, AOL and Time Warner entered into an Agreement and Plan of
Merger (the “merger”), pursuant to which Time Warner common stockholders will receive 1.5
shares of the combined AOL Time Warner (“combined company,” or “AOL Time Warner”) for
each share of Time Warner common stock they hold. AOL common stockholders will receive
one share of common stock of AOL Time Warner for each share of AOL common stock they
hold.
III.
The Proposed Complaint
According to the complaint the Commission intends to issue, AOL’s merger with Time
Warner will have anticompetitive effects in three relevant product markets: (1) the market for
broadband Internet access; (2) the market for residential broadband Internet transport services, or
last mile access; and (3) the market for interactive television (“ITV”) services.
AOL is the dominant narrowband ISP. Its narrowband customer base positions AOL to
become a significant broadband ISP competitor as well. Time Warner provides broadband
Internet access through Road Runner, a partially owned subsidiary in which it has a controlling
interest. AOL and Road Runner are two of the most significant broadband ISP competitors in
Time Warner cable areas. According to the Commission’s draft complaint, the relevant
broadband ISP markets are or are likely to become highly concentrated as a result of the merger,
and the merger will increase the ability of the combined firm to unilaterally exercise market
power in Time Warner cable areas and throughout the United States. Moreover, new entry is not
likely to be timely or sufficient to prevent the combined firm from exercising market power.
In the market for broadband Internet transport services, the Commission’s complaint
alleges that cable television lines and digital subscriber lines (“DSL”) are the two principal
means of providing last mile access for broadband ISPs to the customers. Satellite and fixed
wireless technologies also provide last mile access, but consumers do not view them as viable
alternatives for DSL or cable broadband access. Currently, AOL’s principal means of providing
broadband access to its subscribers is through DSL, and every broadband subscriber it signs
represents a lost revenue opportunity for cable broadband providers. AOL’s merger with Time
Warner will reduce its incentives to promote and market broadband access through DSL in Time
Warner cable areas, adversely affecting DSL rollout in those areas and nationally, and will
increase AOL Time Warner’s ability to exercise unilateral market power in those areas.
According to the Commission’s complaint, ITV combines television programming with
Internet functionality. Cable television lines have distinct competitive advantages over DSL in
providing ITV services to broadband customers. AOL recently launched AOL TV, a first
generation ITV service, and is well positioned to become the leading ITV provider. Local cable
companies will play the key role in enabling the delivery of ITV services. After the merger,
AOL Time Warner will have incentives to prevent or deter rival ITV providers from competing
with AOL’s ITV service. Thus, the merger could enable AOL to exercise unilateral market
power in the market for ITV services in Time Warner cable areas, which also affects the ability
of ITV providers to compete nationally.
1 The identified cable divisions to which this provision applies are: New York City,
Tampa Bay, Central Florida, Houston, Raleigh/Fayetteville, Western Ohio, Northern Ohio,
Charlotte, Los Angeles, Milwaukee, Greensboro, Hawaii, Cincinnati, San Antonio, Syracuse,
Kansas City, South Carolina, Columbus, Rochester, Albany, and any other cable division with
300,000 subscribers or more that is controlled by Respondents.
2 This provision applies to the following cable systems: Adelphia, AT&T, Cablevision,
Charter, Comcast, and Cox.
IV.
Terms of the Proposed Order
The Proposed Order is effective for a term of five years and resolves the Commission’s
antitrust concerns with the merger as discussed below.
A.
Broadband Internet Access Services
Under the terms of the Proposed Order, before Time Warner can make AOL’s broadband
ISP service available in certain identified cable divisions representing over 70 percent of Time
Warner’s cable customers (“Identified Cable Divisions”),1 Time Warner must first make
available cable broadband service offered by Earthlink, Inc. pursuant to an agreement between
Time Warner and Earthlink that the Commission has evaluated and approved.
In addition, Respondents cannot begin to advertise or promote AOL’s broadband ISP
service to subscribers in a cable division until Earthlink’s competing ISP service is available to
subscribers in that cable division or Earthlink advertises or promotes its service in that cable
division, whichever occurs first. These provisions ensure that a competing ISP service, which is
not affiliated with AOL Time Warner, is available to subscribers in most Time Warner cable
areas at the same time that AOL introduces its cable broadband ISP service. It does not prevent
Time Warner from conducting tests involving a limited number of subscribers that are purely for
technological and operational implementation purposes, rather than for commercial purposes.
Within 90 days of making AOL’s broadband ISP service available to subscribers, Time
Warner must enter into agreements to carry at least two other non-affiliated broadband ISPs to
provide cable broadband ISP services in the Identified Cable Divisions. The non-affiliated ISPs,
and Time Warner’s agreements with them, must receive the prior approval of the Commission.
If Time Warner fails to enter into such agreements within this time period, the Commission may
appoint a trustee who will have the authority to enter into such agreements on Time Warner’s
behalf. These agreements must also receive the prior approval of the Commission. These
agreements must be on terms comparable to either the Earthlink agreement, or any agreement
between AOL and another cable system to provide AOL’s cable broadband ISP service over that
cable system.2
In Time Warner’s other cable divisions, Time Warner must enter into cable broadband
ISP service agreements that have received the prior approval of the Commission with at least
three other non-affiliated ISPs that have received the prior approval of the Commission within
90 days of making AOL’s cable broadband ISP service available in each such division. If Time
Warner fails to enter into such agreements within this time period, the Commission may appoint
a trustee who will have the authority to enter into such agreements, which will be subject to the
prior approval of the Commission. These agreements must be on terms comparable to either
another alternative cable broadband ISP service agreement between a broadband ISP and the
Proposed Respondents approved by the Commission, or any agreement between AOL and
another cable system to provide AOL’s cable broadband ISP service over that cable company’s
system.
The Proposed Order requires Time Warner to include several provisions in the
agreements it negotiates with the non-affiliated ISPs. Specifically:
•
Time Warner must include a most favored nation (“MFN”) clause in all
alternative cable broadband ISP service agreements submitted to the
Commission for approval. The MFN must provide that if AOL executes a
cable broadband ISP service agreement with another cable system
operator, Respondents must provide a copy of the agreement with that
cable system operator to a Monitor Trustee appointed by the Commission;
give notice of the execution of the agreement to each non-affiliated ISPs
that is a party to an alternative cable broadband ISP service agreement
approved by the Commission; and give the non-affiliated ISPs the ability
to convert to all of the rates and terms in the cable system operator’s
agreement;
•
Time Warner must also include in all alternative cable broadband ISP
service agreements submitted to the Commission for approval a
requirement that if Proposed Respondents makes available different levels
of service to their affiliated ISPs, they must make those levels of service
available to non-affiliated ISPs;
•
Time Warner must also include in all alternative cable broadband ISP
service agreements submitted to the Commission for approval a
requirement that if Proposed Respondents make available any network
flow monitoring data or usage accounting to any of their affiliated ISPs ,
they must make that same data or accounting available to non-affiliated
ISPs;
•
Time Warner must also include in all alternative cable broadband ISP
service agreements, at the option of the non-affiliated ISP, a requirement
that disputes concerning compliance with the rates, terms, and conditions
of that agreement shall be submitted to binding arbitration; and
•
If requested by a non-affiliated ISP, Time Warner must provide the non-
affiliated ISPs with the same point of connection within Time Warner’s
cable divisions that Time Warner provides to affiliated ISPs. This
provision is intended to ensure that Time Warner may not discriminate
against non-affiliated ISPs by providing them with a less-advantageous
connection point to its network than it provides to AOL.
If any of the alternative cable broadband ISP service agreements approved by the
Commission is for a term that terminates prior to expiration of the Proposed Order (i.e., five
years from the date the Proposed Order becomes final), the Proposed Order requires Time
Warner to enter into an additional alternative cable broadband ISP service agreement with a non-
affiliated ISP, subject to the Commission’s approval, that must take effect immediately upon the
expiration of the original agreement. If the original alternative cable broadband ISP service
agreement is for a term of at least three years, Time Warner must offer the non-affiliated ISP that
is a party to that agreement an option to renew the agreement for at least two years.
If Time Warner terminates any of the alternative cable broadband ISP service agreements
approved by the Commission before the expiration of the Proposed Order, the Proposed Order
requires Time Warner to enter into an additional alternative cable broadband ISP service
agreement with a non-affiliated ISP, subject to the Commission’s approval, which must take
effect immediately upon the expiration of the original agreement.
If any non-affiliated ISP terminates its alternative cable broadband ISP service agreement
approved by the Commission before the expiration of the Proposed Order, or if the non-affiliated
ISP ceases to make its ISP service available to subscribers in a particular identified cable
division, Time Warner must enter into an additional alternative cable broadband ISP service
agreement with a non-affiliated ISP, subject to the Commission’s approval, within 90 days after
the original non-affiliated cable broadband ISP service is no longer available to subscribers.
In addition to the broadband ISP service agreements described above, the Proposed
Order also requires Time Warner to negotiate and enter into arms’ length, commercial
agreements with any other non-affiliated ISP that seeks to provide cable broadband ISP service
on Time Warner’s cable system. Time Warner may decline to enter into such negotiations or
agreements or impose rates, terms, or conditions based on cable broadband capacity constraints,
other cable broadband technical limitations, or cable broadband business considerations, but
only so long as it makes such determinations without discrimination on the basis of affiliation
and not on the basis of the impact on Proposed Respondents’ ISPs (including, but not limited to
a decrease in subscribers of Proposed Respondents’ ISPs).
The purpose of these provisions is to ensure that a full range of content and services from
non-affiliated ISPs is available to subscribers; prevent discrimination by Proposed Respondents
as to non-affiliated ISPs on the basis of affiliation, which would interfere with the ability of the
non-affiliated ISP to provide a full range of content and services; and remedy the lessening of
competition in the market for broadband ISP service as alleged in the Commission’s complaint.
B.
Interactive Television and Other Internet Services
Section III of the Proposed Order prohibits Time Warner from interfering in any way
with content passed along the bandwidth contracted for and being used by non-affiliated ISPs in
compliance with their agreements with Proposed Respondents. The Proposed Order also
prohibits Time Warner from discriminating on the basis of affiliation in the transmission or
modification of content that Time Warner has contracted to deliver to subscribers over its cable
systems. The Proposed Order specifically prohibits Time Warner from interfering with the
ability of a subscriber to use, in conjunction with ITV services provided by a non-affiliated
entity, interactive signals, triggers, or other content that the Proposed Respondents have agreed
to carry. If Time Warner has agreed to transmit ITV signals or interactive triggers that AOL
subscribers can use, it cannot block transmission of such ITV signals or triggers to subscribers
using a competing ITV service. In addition, the Proposed Order prohibits the Proposed
Respondents from entering into any agreement with any other cable system that would interfere
with the ability of the other cable system to enter into agreements with non-affiliated ISPs or ITV
providers.
The Proposed Order also requires the Proposed Respondents to provide the Commission
with all complaints from any non-affiliated broadband ISP relating to the failure of the Proposed
Respondents to make content available. The Proposed Order also requires the Proposed
Respondents to notify the Commission whenever a television programmer complains that the
Proposed Respondents have failed to carry interactive triggers, signals or content through its
cable systems.
C.
Broadband Transport Services
Section IV of the Proposed Order requires AOL to charge the same or comparable price
for its DSL service to subscribers in Time Warner cable areas where AOL cable broadband ISP
service or Road Runner is available as AOL charges for its DSL service in areas in which neither
AOL cable broadband ISP service nor Road Runner is available. However, AOL may charge
different prices for its DSL service to the extent such pricing differences reflect any actual cost
differences for DSL transmission services. The Proposed Respondents must include a
description of these cost differences in the reports they are required to submit to the
Commission.
The Proposed Order also requires AOL to market and promote its DSL services to
subscribers in Time Warner cable areas where AOL cable broadband ISP service or Road
Runner is available at the same or comparable level and in the same or comparable manner as it
markets and promotes DSL services to subscribers in areas in which neither AOL cable
broadband ISP service nor Road Runner is available.
D.
Monitor Trustee Provisions
The Proposed Consent Order authorizes the Commission to appoint a Monitor Trustee to
monitor compliance with the Order at any time after the Proposed Respondents sign the Consent
Agreement. The Proposed Consent Order provides the Monitor Trustee with the power and
authority to monitor the Proposed Respondents’ compliance with the terms of the Proposed
Consent Order, and full and complete access to personnel, books, records, documents, and
facilities of the Proposed Respondents to fulfill that responsibility. In addition, the Monitor
Trustee may request any other relevant information that relate to the Proposed Respondents’
obligations under the Proposed Consent Order. The Proposed Consent Order precludes
Proposed Respondents from taking any action to interfere with or impede the Monitor Trustee’s
ability to perform his or her responsibilities or to monitor compliance with the Proposed
Consent Order.
The Monitor Trustee may hire such consultants, accountants, attorneys, and other
assistants as are reasonably necessary to carry out the Monitor Trustee’s duties and
responsibilities. The Proposed Consent Order requires the Proposed Respondents to bear the
cost and expense of hiring these assistants.
E.
Trustee Provisions
The Proposed Consent Order provides that the Commission may appoint a trustee to
enter into broadband agreements with non-affiliated ISPs in two instances. First, if the Proposed
Respondents have failed to enter into agreements with two additional ISPs in the Identified
Cable Divisions within 90 days of making an affiliated ISP available to subscribers, the
Commission may appoint a trustee to enter into an agreements, subject to the prior approval of
the Commission. The trustee shall, for an additional 90 days, offer to enter into agreements with
non-affiliated ISPs that are comparable, taken as a whole, to (1) the Earthlink agreement; or (2)
any broadband agreement AOL enters into with any other cable system operator. The trustee’s
obligation is to ensure that at least two non-affiliated ISPs are available on the Time Warner
system in these divisions in addition to Earthlink.
The Commission may also appoint a trustee to enter into agreements in other Time
Warner cable divisions if the Proposed Respondents fail to enter into agreements with at least
three non-affiliated ISPs that the Commission approves within 90 days of making any affiliated
ISP available. The trustee shall, for an additional 90 days, offer to enter into agreements with
non-affiliated ISPs that are comparable, taken as a whole, to (1) any other broadband agreement
with a non-affiliated ISP for carriage on any Time Warner cable system; or (2) any broadband
agreement AOL enters into with any other cable system operator. The trustee’s obligation is to
ensure that at least three non-affiliated ISPs are available on the Time Warner cable systems in
these divisions.
F.
Order to Hold Separate
In addition to the Proposed Order, the Commission also issued an Order to Hold Separate
(“Hold Separate Order”). The purpose of the Hold Separate Order is to prevent interim harm to
competition and to prevent AOL from gaining a competitive first mover advantage through a
relationship with Road Runner.
The Hold Separate Order requires the Proposed Respondents to hold AOL and Road
Runner separate in each Identified Cable Division until they have made an affiliated ISP
available to broadband customers in that Identified Cable Division. The Hold Separate Order
expressly prohibits AOL and Road Runner from, among other things, cross or joint promotional
activities, joint or cooperative advertising, and any steps to benefit, directly or indirectly, from
each other’s business activities.
The Commission may appoint a trustee to monitor compliance with the terms of the Hold
Separate Order.
V.
Opportunity for Public Comment
The Proposed Consent Agreement has been placed on the public record for 30 days for
receipt of comments by interested persons. Comments received during this period will become
part of the public record. After thirty days, the Commission will again review the Proposed
Consent Agreement and the comments received and will decide whether or not to make the
Proposed Order final.
By accepting the Proposed Agreement subject to final approval, the Commission
anticipates that the competitive problems alleged in the complaint will be resolved. The purpose
of this analysis is to invite public comment on the Proposed Consent Agreement, to aid the
Commission in its determination of whether it should make final the Proposed Order contained
in the agreement. This analysis is not intended to constitute an official interpretation of the
Proposed Order, nor is it intended to modify the terms of the Proposed Order in any way.