Medicare Program Integrity Manual (Pub. 100-08), § 2.2
Point of Contact Roles
Length: 135 wordsOfficial source
2.2-Point of Contact Roles
To ensure that communication is properly directed, CMS, the UPIC and the SMRC will identify (in
Appendix A, Master Contact List) representative(s) to serve as:
• JOA Point of Contact (POC): Each party will designate a representative responsible for
serving as the lead company/agency POC in establishing and maintaining the JOA content,
and in leading resolution of any JOA-related issues that may arise. Additional information
regarding maintenance of the JOA is included in Section 2.5, Maintenance of the JOA.
• JOA Signatory: Each party will designate a representative who is responsible for providing
final approval and signature for updates to the JOA.
• Information Technology (IT) POC: Each party will designate a representative to act as a
focal point for the exchange of information relevant to systems configuration, operation, and
communications.