Quality Improvement Organization Manual (Pub. 100-10), Ch. 10 § 10060
Disclosure of QIO Information Involving Beneficiary
10060 - Disclosure of QIO Information Involving Beneficiary
Complaints
(Rev. 6, 08-01-03)
Section 1154(a)(14) of the Act requires you to conduct an appropriate review of all
written complaints from Medicare beneficiaries or their designated representatives about
the quality of Medicare services. Ensure that any disclosure of information is consistent
with applicable provisions of 42 CFR Part 480.