Quality Improvement Organization Manual (Pub. 100-10), Ch. 1 § 1000
Authority
1000 – Authority
(Rev. 19, Issued: 05-01-15, Effective: 05-01-15, Implementation: 05-01-15)
The Quality Improvement Organization (QIO) Program is authorized by Title XI Part B
and Title XVIII of the Social Security Act (the Act). Citations in the Act indicate where
the governing statutes for the QIO Program are codified in the United States Code
(U.S.C.). Title XI Part B appears in the United States Code as 42 U.S.C. Sections1320c.-
1320c-8, and Title XVIII appears in the United States Code as 42 U.S.C Sections 1395-
1395ccc. The administrative entity responsible for the QIO Program is the Centers for
Medicare & Medicaid Services (CMS), Department of Health and Human Services.
Applicable regulatory provisions for the QIO Program are in Title 42 of the Code of
Federal Regulations (CFR).
The regulatory authorities and governing statutes for the QIO Program are as follows:
Title and
Part
CFR Heading
Relevant
Sections
Social Security
Act and U.S.C
Provisions
Summary
42 CFR
Part 405
Determinations,
Redeterminations,
Reconsiderations
and Appeals under
Original Medicare
(Parts A and B)
405.900 to
990
Section 1869
(42 U.S.C.
1395ff)
Regulations governing
payment of Medicare
claims including
procedures related to
initial determination
reviews performed by
QIOs (See: 405.204
and 405.900-990).
42 CFR
Part 405
Expedited
Determinations and
Reconsiderations of
Provider Service
Terminations, and
Procedures for and
Inpatient Hospital
Discharge Reviews
42 CFR
405.1200 to
1208
Section
1869(b)(1)(F)
(42 U.S.C.
1395ff(b)(1)(F)
Beneficiary rights to
expedited
determinations and
hospital requests for
expedited QIO review
(See: 405.1200 -1208)
42 CFR
Part 412
Prospective
Payment Systems
for Inpatient
Hospital Services
412.42 to 48,
412.82 to 84,
412.508
Section1866(a)
(1)(F) and
(a)(3) (42
U.S.C. 1395cc)
and
1154(a)(4) and
(14) (42 U.S.C.
1320c-3(a)(4)
and (14))
Requires hospitals to
have agreements with
QIOs for performance
of Section 1154(a)(4)
and (14) functions
(See: Section
1866(a)(1)(F)).
Requires hospitals to
have agreements with
QIOs and provides for
QIO reviews of
medically unnecessary
inpatient hospital
services (See: 412.42-
Title and
Part
CFR Heading
Relevant
Sections
Social Security
Act and U.S.C
Provisions
Summary
48) and reviews of
extended length of stay
cases and high cost
cases (See: 412.82-
84). Requires long-
term care hospitals to
have an agreement
with an QIO for
reviews of admissions
and quality of care
(See: 412.508)
42 CFR
Part 422
(Subparts D
and M)
Medicare
Advantage
Program
422.153,
422.562,
422.564, and
422.622
Section 1852
and
1154(a)(4)(B),
1154(a)(14)
(42 U.S.C.
1320c-
3(a)(14))
Requires Medicare
Advantage (MA) Plans
to conduct and
document
performance
improvement and
QIOs to collect,
acquire, and furnish
information about MA
Plans to CMS as
defined in 42 CFR 475
(See: 422.153).
Requires MA Plans to
establish complaint,
grievance, and
inpatient discharge
procedures for review
of its services by a
QIO (See: 422.562,
422.564, and 422.622)
42 CFR
Part 475
Quality
Improvement
Organizations
475.1 to
475.107
Sections 1151 –
1160 of the
Social Security
Act (42
U.S.C.1320c –
1320c-12)
Specifies eligibility
requirements to
become a QIO
selected by CMS and
defines the QIO
contract term
42 CFR
Part 476
Quality
Improvement
Organization
Review
476.1, 476.70
to 476.170
Section 1154 of
the Social
Security Act
(42
U.S.C.1320c-3)
Defines the QIO
functions including the
scope of case review
42 CFR
Part 478
Reconsiderations
and Appeals
478.10 to
478.48
Sections 1154
and 1155 of the
Social Security
Act (42
QIO procedures for
reconsiderations or
hearings related to its
diagnostic coding or
Title and
Part
CFR Heading
Relevant
Sections
Social Security
Act and U.S.C
Provisions
Summary
U.S.C.1320c-3
and 1320c-4)
payment
determinations
42 CFR
Part 480
Acquisition,
Protection, and
Disclosure of
Quality
Improvement
Organization
Information
480.101 to
480.145
Section 1160 of
the Social
Security Act
(42
U.S.C.1320c-9)
QIO confidentiality
and disclosure
responsibilities related
to information it is
authorized to collect,
acquire, or generate
42 CFR
Part 482
Conditions of
Participation for
Hospitals
482.30 and
482.21
Section
1861(e)(6) and
1861(k) of the
Social Security
Act (42 U.S.C.
1395x)
Requires hospitals to
have a utilization
review plan, which it
may meet by having
reviews performed by
a QIO (see: 482.30).
Requires hospitals to
conduct and document
performance
improvement projects
and determine whether
to participate in QIO
cooperative projects
(See: Section 482.21).
42 CFR
Part 489
Provider
Agreements and
Supplier Approval
489.20(e)and
489.24(h)
Sections
1866(a)(1)(F)
and (a)(3) and
1867(d) of the
Social Security
Act (42 U.S.C.
1395cc and 42
U.S.C. 1320c-
3(a)(16))
Requires hospitals to
maintain an
agreement with QIOs
to allow for review of
the admissions,
quality,
appropriateness, and
diagnostic information
related to inpatient
services (See:
489.20(e)). Provides
for QIO reviews of
hospital compliance
with Emergency
Medical Treatment
and Labor Act (See:
Section 489.24 (h))
42 CFR
Part 1004
Imposition of
Sanctions on
Health Care
Practitioners and
Providers of Health
Care Services by a
1004.1 to
1004.140
Section 1156(a)
of the Social
Security Act
(42 U.S.C.
1302 and
1320c-5)
Review, notice, and
reporting procedures
for QIOs to
recommend a sanction
to the Office of the
Inspector General
Title and
Part
CFR Heading
Relevant
Sections
Social Security
Act and U.S.C
Provisions
Summary
Quality
Improvement
Organization
(OIG). QIOs are not
responsible for the
imposition of
sanctions.