Discontinuation of Immediate Advocacy

5035.5 – Discontinuation of Immediate Advocacy (Rev. 28, Issued: 10-21-16, Effective: 10-21-16, Implementation: 10-21-16) Procedures and Requirements for Discontinuation. If, at any point, the Immediate Advocacy process is terminated or discontinued, the QIO must: • Inform the beneficiary of his/her right to file a written complaint in accordance with §5040, Beneficiary Complaint Review; and • Notify all parties that the Immediate Advocacy process has been discontinued Reasons for Discontinuation include the following: • The beneficiary expresses his/her desire to stop pursuing a complaint through the Immediate Advocacy process; • The QIO becomes aware of additional information that would render the complaint ineligible for Immediate Advocacy; or • The provider and/or practitioner revokes consent to participate in Immediate Advocacy.