Quality Improvement Organization Manual (Pub. 100-10), Ch. 5 § 5055
Beneficiary Complaint: Opportunity for Discussion – Stage Three
5055 – Beneficiary Complaint: Opportunity for Discussion – Stage Three
(Rev. 28, Issued: 10-21-16, Effective: 10-21-16, Implementation: 10-21-16)
In accordance with §1154(a)(14) of the Act, before a QIO concludes that the quality of services
does not meet professionally recognized standards of health care, the QIO must give the
practitioner and/or provider reasonable notice and opportunity to discuss the concerns found.