Quality Improvement Organization Manual (Pub. 100-10), Ch. 9 § 9100
Introduction and Organization of Sections 9100–9135
9100 – Introduction and Organization of Sections 9100–9135
(Rev. 24, Issued: 02-12-16, Effective: 03-14-16, Implementation: 03-14-16)
Sections 9100–9135 provide a comprehensive description of the Emergency Medical
Treatment and Labor Act (EMTALA) statutory and regulatory requirements and the
supporting QIO review process and procedures. In addition, these sections provide a
clear description of the process that QIOs must follow when they receive a request for
review from the CMS Division of Survey and Certification (DSC). The process involves a
coordinated effort between the CMS DSC and the QIO.
In 1986, Congress enacted EMTALA to ensure public access to hospital emergency
services regardless of ability to pay. Section 1867 of the Social Security Act imposes
specific obligations on Medicare-participating hospitals. Hospitals that offer emergency
services are required to provide a medical screening examination to individuals who
“come to the emergency department” to determine if they have an emergency medical
condition, regardless of an individual's ability to pay. Hospitals are then required to
provide stabilizing treatment for individuals with emergency medical conditions. If a
hospital within its capability is unable to stabilize an individual, or if the individual
requests, an appropriate transfer should occur. Hospitals with specialized capabilities,
regardless of whether they offer emergency services, must accept appropriate transfers of
individuals requiring those specialized capabilities, if they have capacity at the time of the
transfer request.