Quality Improvement Organization Manual (Pub. 100-10), Ch. 9 § 9135.2
QIO Physician Review Process Description
9135.2 – QIO Physician Review Process Description
(Rev. 24, Issued: 02-12-16, Effective: 03-14-16, Implementation: 03-14-16)
9135.2.1 – 60-Calendar-Day Timeframe
(Rev. 24, Issued: 02-12-16, Effective: 03-14-16, Implementation: 03-14-16)
The timeframe is as follows:
Calendar Day 1: The QIO receives the record from the CMS Regional Office DSC.
Calendar Day 15: Notify the involved hospital and, if appropriate, the involved physician
via certified letter, return receipt requested. The letter should inform the hospital and/or
physician that the QIO is reviewing the case as well as the opportunity to discuss the case
(in person or by phone). Inform the hospital/physician that they may submit additional
information within 30 calendar days of receiving the letter. (See Appendix 9-16, 60-Day
QIO Review-Opportunity for Discussion Model Letter.)
The letter must also contain:
• The name of each individual who is the subject of the violation;
• The date on which each violation occurred;
• A statement that the rights to discuss the case and provide additional information
will be waived if the invitation is not accepted; and
• A copy of 42 CFR §489.24.
When a meeting is scheduled, notify the Regional Office DSC and OIG of the time and
date.
Calendar Day 20: The above letter(s) is (are) presumed to have been received by the
hospital and/or physician.
Calendar Day 50: Discussion and hospital/physician submission of data, if desired, is
complete.
Calendar Day 60: The QIO completes the review. The Regional Office DSC must receive
the QIO final physician review and report (facsimile or through a secure electronic system
approved by CMS) no later than close of business on calendar day 60. If submitted
electronically, a signed hard copy must be sent to the DSC by mail. The QIO 60-day
report must contain:
• The name of the hospital or physician (or both, where applicable);
• The name of the individual and the dates and times the individual arrived at and
was transferred (or discharged) from the hospital; and
• The completed QIO physician review worksheet.
NOTE: Do not state an opinion or conclusion about whether a violation has occurred.