Quality Improvement Organization Manual (Pub. 100-10), Ch. 9 § 9210.2
QIO Fraud and Abuse Review Process
9210.2 – QIO Fraud and Abuse Review Process
(Rev. 24, Issued: 02-12-16, Effective: 03-14-16, Implementation: 03-14-16)
When the QIO receives a referral or request for a fraud and abuse review, the QIO should
notify the CMS COR. For these cases, the QIO will investigate the issues and decide on
any matters involving medical necessity or quality of care. The QIO should provide
written evaluations of all cases to CMS or the outside agency, as appropriate, within 45
calendar days of receiving the referral or within the timeframe agreed upon between the
QIO and CMS.
Physician reviewers should be board-certified (although this is not required) and actively
practicing in the same specialty or specialties as the physician who treated the patient
whose case resulted in the review. In addition, whenever possible, the physician reviewer
should practice in a setting similar to that of the physician who attended the patient.
CMS or the outside agency will ensure that all relevant case materials are available to the
QIO on the day the case is referred for investigation. Therefore, the entire 45 days is
available for the QIO to complete the review.