Medicare Managed Care Manual (Pub. 100-16), Ch. 16a § 110
Prompt Payment Requirements
110 - Prompt Payment Requirements
(Rev. 99, Issued: 05-27-11, Effective: 05-27-11, Implementation: 05-27-11)
42 CFR 422.520
MA organizations offering PFFS plans must establish prompt payment requirements for
deemed providers in their terms and conditions of payment. At a minimum:
• The MA organization must pay 95 percent of the “clean claims” within 30 days of
receipt, if they are submitted by or on behalf of a member of a PFFS plan; and
• The MA organization must pay interest on clean claims that are not paid within 30
days in accordance with sections 1816(c)(2)(B) and 1842(c)(2)(B) of the Act.
A clean claim includes the minimum information necessary to adjudicate a claim, not to
exceed the information required by Original Medicare. PFFS plans will process all non-
clean claims from deemed providers and notify providers of the determination within 60
days of receiving such claims.
MA organizations offering PFFS plans are also required to include a prompt payment
provision in the signed contracts or agreements with their direct-contracting providers,
the terms of which are developed and agreed to by both the MA organization and the
relevant provider. The MA organization is obligated to pay direct-contracting providers
under the terms of the contract between the MA organization and the provider.