Medicare Managed Care Manual (Pub. 100-16), Ch. 4 § 10.5.2
Anti-Discrimination
10.5.2 – Anti-Discrimination
(Rev. 121, Issued: 04-22-16, Effective: 04-22-16, Implementation: 04-22-16)
An MAO may not deny, limit, or condition enrollment to individuals eligible to enroll in
an MA plan offered by the organization on the basis of any factor that is related to health
status, including, but not limited to the following:
•
Claims experience;
•
Receipt of health care;
•
Medical history and medical condition including physical and mental illness;
•
Genetic information;
•
Evidence of insurability, including conditions arising out of acts of domestic
violence; or
•
Disability.
Additionally, an MAO must:
•
Comply with the provisions of section 1557 of the Affordable Care Act, title VI of the
Civil Rights Act of 1964, the Age Discrimination Act of 1975, section 504 of the
Rehabilitation Act of 1973, title II of the Americans with Disabilities Act (ADA) of
1990, and the Genetic Information Nondiscrimination Act of 2008; and
•
Have procedures in place for each of its MA plans to ensure that enrollees are not
discriminated against in the delivery of health care services, consistent with the
benefits covered in their policy, based on race, ethnicity, national origin, religion,
gender, age, mental or physical disability, sexual orientation, genetic information, or
source of payment. Discrimination based on “source of payment” means, for
example, that MA providers cannot refuse to serve enrollees because they receive
assistance with Medicare cost-sharing from a State Medicaid program.
However, there are three situations in which enrollment in an MA plan may be denied
based on the presence or absence of a medical condition:
•
To a person who does not fulfill the eligibility criteria for enrollment in a Special
Needs Plan (SNP), under the circumstances mentioned in chapter 16b of the MMCM,
“Special Needs Plans,” at:https://www.cms.gov/Regulations-and-
Guidance/Guidance/Manuals/Downloads/mc86c16b.pdf;
•
To a person with end-stage renal disease (ESRD), under the circumstances mentioned
in chapter 2 of the MMCM, “Enrollment and Disenrollment,” at:
http://www.cms.gov/Medicare/Eligibility-and-
Enrollment/MedicareMangCareEligEnrol/index.html?redirect=/MedicareMangCareEl
igEnrol/; and
•
To a person receiving hospice benefits prior to completing an enrollment request for
an MSA plan. Refer to chapter 2 of the MMCM, “Enrollment and Disenrollment” at:
http://www.cms.gov/Medicare/Eligibility-and-
Enrollment/MedicareMangCareEligEnrol/index.html?redirect=/MedicareMangCareEl
igEnrol/
Additional information about Federal law and regulations related to discrimination may
be found at the following sites:
Age
HHS OCR Page on Age Discrimination
• http://www.hhs.gov/ocr/civilrights/understanding/age/index.html
Race, color, national origin
HHS OCR Page on Discrimination Based on Race, Color, and National Origin
• http://www.hhs.gov/ocr/civilrights/understanding/race/index.html
Guidance to Federal Financial Assistance Recipients Regarding Title VI Prohibition
Against National Origin Discrimination Affecting Limited English Proficient Persons
• http://www.hhs.gov/ocr/civilrights/resources/specialtopics/lep/hhslepguidancepdf.pdf
The National Culturally and Linguistically Appropriate Services (CLAS) Standards in
Health and Health Care
• http://minorityhealth.hhs.gov/templates/browse.aspx?lvl=2&lvlID=15
Medical history/history of mental illness, claims experience, evidence of insurability,
genetic information
HHS Health Information Privacy Page
• http://www.hhs.gov/ocr/privacy/hipaa/understanding/special/genetic/
DOL HIPPA Nondiscrimination Requirements
• http://www.dol.gov/ebsa/faqs/faq_hipaa_ND.html
Disability
HHS OCR Page on Disability Rights
• http://www.hhs.gov/ocr/civilrights/understanding/disability/
Medicare Page on Resources for People with Disabilities
• http://www.medicare.gov/people-like-me/disability/disability.html
DOJ Civil Rights Division Page on the Americans with Disabilities Act
• http://www.ada.gov/
Medicare Provider Applicants
HHS OCR Page on Medicare Provider Applicants
• http://www.hhs.gov/ocr/civilrights/clearance/index.html