Medicare Managed Care Manual (Pub. 100-16), Ch. 4 § 110.1.2.2
Notification to CMS
110.1.2.2 – Notification to CMS
(Rev. 121, Issued: 04-22-16, Effective: 04-22-16, Implementation: 04-22-16)
An MAO must notify its CMS Account Manager of any no-cause provider termination
that the MAO deems to be significant, at least 90 days prior to the effective date of the
termination. To the extent possible, CMS would like to ensure that appropriate
contingency planning is in place prior to an MAO making any significant network
change. For example, an MAO should notify its Account Manager if it is in current
contract negotiations with a provider group that would have a significant impact on the
network if the negotiations were not successfully concluded.
CMS expects MAOs to take a conservative approach in determining whether a network
change is significant by notifying CMS if there is any doubt as to whether the no-cause
provider termination represents significant change to the network. This prior notification
facilitates CMS oversight and verification of MAO compliance with current CMS network
adequacy standards. An MAO that does not notify CMS of network changes that are
ultimately deemed significant will be subject to appropriate compliance actions.
Upon CMS notification, CMS may ask the MAO to provide additional information about
the network change, and CMS will verify whether the network change is indeed
significant. If CMS deems the MAO’s network change to be significant, then CMS may
ask the MAO to demonstrate its continued compliance with current CMS network
adequacy standards through the submission of HSD tables to the NMM.
CMS may also ask the MAO to submit a written plan that provides a detailed description of
the steps the MAO will take to ensure that affected enrollees are able to locate new providers
that meet their individual needs and describe how continuity of care would be maintained for
affected enrollees. MAOs would also provide, upon request, information about the number
and outcome of continuity of care requests that they receive so that CMS may confirm that
the MAO is in compliance with all applicable requirements.
In addition, CMS may require the MAO to augment its network by contracting with
additional providers to meet network adequacy standards or, if necessary in order to
meet immediate access needs, to allow enrollees to access care from non-contracted
providers and limit enrollee cost-sharing to in-network amounts. Furthermore, it may be
necessary for MAOs to allow care to continue to be furnished on an interim, transitional
basis, by providers who have been terminated from the network in order to adequately
address continuity of care needs for affected enrollees.