Medicare General Information, Eligibility and Entitlement Manual (Pub. 100-01), Ch. 6 § 30.1
Manuals, PMs, and Other CMS Materials
30.1 - Manuals, PMs, and Other CMS Materials
(Rev. 1, 09-11-02)
The contractor should provide a facility for the public to view the program manuals and
other information available to the public on the Internet.
It will fulfill requests for printouts resulting in 50, or fewer, pages.
Requests to examine manuals or letters usually arise where a beneficiary calls at an office
to discuss his/her claim. In such situations, the contractor will abstain from engaging in
interpretative analysis or discussion of the material.