Medicare Benefit Policy Manual (Pub. 100-02), Ch. 15 § 40.29
Definition of Emergency and Urgent Care Situations
40.29 - Definition of Emergency and Urgent Care Situations
(Rev. 206, Issued: 04-10-15, Effective: 07-13-15, Implementation: 07-13-15)
Emergency care services means inpatient or outpatient hospital services that are necessary to prevent death
or serious impairment of health and, because of the danger to life or health, require use of the most
accessible hospital available and equipped to furnish those services. Congress intended that the term
“emergency or urgent care services” not be limited to emergency services since they also included “urgent
care services.” Urgent Care Services are defined in 42 CFR 405.400 as services furnished within 12 hours
in order to avoid the likely onset of an emergency medical condition. For example, if a beneficiary has an
ear infection with significant pain, CMS would view that as requiring treatment to avoid the adverse
consequences of continued pain and perforation of the eardrum. The patient’s condition would not meet the
definition of emergency medical condition because immediate care is not needed to avoid placing the
health of the individual in serious jeopardy or to avoid serious impairment or dysfunction. However,
although it does not meet the definition of emergency care, the beneficiary needs care within a relatively
short period of time (which CMS defines as 12 hours) to avoid adverse consequences, and the beneficiary
may not be able to find another physician or practitioner to provide treatment within 12 hours.