Medicare Benefit Policy Manual (Pub. 100-02), Ch. 9 § 20.2.1.3
Hospice Notice of Election
20.2.1.3- Hospice Notice of Election
(Rev. 10437, Issued: 11-06-20, Effective: 10-01-20, Implementation: 12-09-20)
Upon electing the Medicare hospice benefit, the beneficiary waives the right to Medicare
payment for any Medicare services related to the terminal illness and related conditions
(i.e., the patient’s prognosis) during a hospice election, except when provided by, or
under arrangement by, the designated hospice or individual’s attending physician if he or
she is not employed by the designated hospice (42 CFR 418.24 (d)).
In order to establish the hospice election in the Medicare claims processing system, the
hospice must submit a Notice of Election (NOE) as described in chapter 11, section
20.1.1 of the Medicare Claims Processing Manual (Pub.100-04). Prompt filing of the
hospice NOE with the Medicare contractor is required to properly enforce this waiver and
prevent inappropriate payments to non-hospice providers. The effective date of hospice
election is the same as the hospice admission date.
Timely-filed hospice NOEs shall be filed within 5 calendar days after the hospice
admission date. A timely-filed NOE is one that is submitted to and accepted by the
Medicare contractor within 5 calendar days after the hospice election. The practical
meaning of ‘submitted to and accepted by the Medicare contractor’ is that the NOE was
not returned to the provider for correction.
Example: The date of hospice election is October 1st. A timely-filed NOE would be
submitted and accepted by the Medicare contractor on or before October 6th.
In instances where a NOE is not timely-filed, Medicare shall not cover and pay for the
days of hospice care from the hospice admission date to the date the NOE is submitted to,
and accepted by, the Medicare contractor. These days shall be provider liable, and the
provider shall not bill the beneficiary for them.
Example: The date of hospice election is October 1st. The NOE was not submitted and
accepted by the Medicare contractor until October 10th. Provider liable days would be
October 1st through October 9th.
There may be some circumstances that may be beyond the control of the hospice where it
may not be possible to timely-file the NOE within 5 calendar days after the effective date
of election or timely-file the Notice of Termination or Revocation (NOTR) (see section
20.2.4 - Hospice Notice of Termination or Revocation) within 5 calendar days after the
effective date of a beneficiary’s discharge or revocation. Therefore, the regulations do
allow for exceptions. There are four circumstances that may qualify the hospice for an
exception to the consequences of filing the NOE more than 5 calendar days after the
effective date of election. These exceptional circumstances are as follows:
1. Fires, floods, earthquakes, or other unusual events that inflict extensive damage to the
hospice’s ability to operate;
2. An event that produces a data filing problem due to a CMS or Medicare contractor
systems issue that is beyond the control of the hospice;
3. A newly Medicare-certified hospice that is notified of certification after the Medicare
certification date, or is awaiting its user ID from its Medicare contractor; or,
4. Other circumstances determined by CMS to be beyond the control of the hospice.
If one of the four circumstances described above prevents a hospice from timely-filing its
NOE, the hospice must document the circumstance to support a request for an exception,
which would waive the consequences of filing the NOE late. Using that documentation,
the hospice’s Medicare contractor will determine if a circumstance encountered by a
hospice qualifies for an exception to the consequences for filing an NOE more than 5
calendar days after the effective date of election. If the request for an exception is
denied, the Medicare contractor will retain the decision of the denial. Hospices retain
their usual appeal rights on the claim for payment.
A retroactive Medicare entitlement qualifies as one of the exceptions to a timely-filed
NOE as this would be a circumstance that is beyond the hospice’s control. An individual
must be entitled to Medicare Part A in order to be eligible to receive services under the
Medicare hospice benefit and an individual who receives retroactive Medicare entitlement is
entitled to Medicare hospice services effective on the first day of that entitlement. In the
event of retroactive Medicare entitlement, the hospice would submit a request for an
exception, which would waive the consequences of filing the NOE late. To receive an
exception, the individual must meet eligibility requirements under the Medicare hospice
benefit and must have elected to receive services under the Medicare hospice benefit.
Therefore, the hospice must be able to provide the following documentation to Medicare
contractors and/or CMS, if requested:
(1) Proof of retroactive Medicare entitlement;
(2) The certification of terminal illness that meets the criteria set forth in section 20.1;
and
(3) The hospice election statement that meets the criteria set forth in section 20.2.1.1.
See Pub. 100-04, Medicare Claims Processing Manual, Chapter 11, “Processing Hospice
Claims” for requirements for NOE submission, reporting provider-liable days, and
qualifying circumstances for a request for exception.