Negotiating With Vendors

40.2.4.7.4 - Negotiating With Vendors (Rev. 2803, Issued: 10-28-13, Effective: 09-17-13, Implementation: 09-17-13) Once a vendor has been selected, the provider must negotiate the final costs, services, and implementation dates to be provided by the vendor. All agreements reached between the two parties should be obtained in writing. Providers should add a clause to their agreements that will permit them to obtain a refund in the event the vendor’s software does not begin to operate successfully by a specific target date following installation. Providers should also add a clause to their agreements allowing them to delay final payment pending successful operation of the new software for a specified period after successful installation.