Medicare Claims Processing Manual (Pub. 100-04), Ch. 24 § 50.10.2
PWK Workflow
50.10.2 - PWK Workflow
(Rev. 2803, Issued: 10-28-13, Effective: 09-17-13, Implementation: 09-17-13)
The PWK segment is the “electronic staple” which connects paper documentation to an
electronic claim. Claims are submitted electronically with the PWK segment populated.
The additional documentation is then submitted to the A/B MACs, DME MACs or CEDI
at the same time or within close proximity of the electronic claim. If needed, the A/B
MACs, DME MACs or CEDI will use the additional documentation in their adjudication
of the claim. If the claim does not require additional documentation, the claim will be
adjudicated without reviewing the additional documentation. If the additional
documentation is not received or provides no value, the claim will be handled as it
normally would have if the PWK data not been submitted.