Medicare Claims Processing Manual (Pub. 100-04), Ch. 33 § 10.2.1
Guidance Was Erroneous
10.2.1 - Guidance Was Erroneous
(Rev. 739, Issued: 11-01-05, Effective: 07-24-03, Implementation: 01-19-06)
The first condition that must be met is that the Medicare program guidance must have
been erroneous. The analysis of whether the guidance was erroneous must consider two
standards and both standards must be met to conclude that the guidance was erroneous
for the purpose of invoking the provisions of this section.
The first standard is that the guidance was, in fact, erroneous at the time of the provider
or supplier’s act or omission that is the basis for the penalty at issue. If there was no error
in the guidance then a waiver of the penalty may not be granted.
The second standard is that the error must be material. That is, the error must be the
necessary cause of the provider or supplier’s act or omission that is the basis for the
penalty at issue. If the error is one that would not have caused a reasonable, similarly
situated provider or supplier to act or to refrain from acting in the manner that is the basis
of the penalty, then the contractor must conclude that a §903(c)-type error is not present
and must, therefore, conclude further that a penalty waiver under §903(c) may not be
granted.