Medicare Secondary Payer Manual (Pub. 100-05), Ch. 2 § 10.8
Beneficiary's Rights and Responsibility
10.8 - Beneficiary's Rights and Responsibility
(Rev. 11755, Issued:12-21-2022, Effective: 01-23-2023, Implementation: 01-23-23)
A. Beneficiary's Responsibility with Respect to GHPs that are Primary to Medicare
The A/B MACs and DME MACs shall not make any Medicare payment if the
beneficiary has not filed a claim or cooperated fully with the provider, physician or other
supplier or the GHP. Also, the A/B MACs and DME MACs will not make any Medicare
payments until the beneficiary has exhausted the entire claims process. Conditional
benefits are not payable if payment cannot be made under the GHP because the
beneficiary failed to file a proper claim (See §100 of this chapter for definition of proper
claim) unless the failure to file a proper claim is due to mental or physical incapacity of
the beneficiary. [See CFR 42 § 411.165, 411.175 and 411.206]. A beneficiary need not
file any appeal if not inclined to do so.
B. Beneficiary's Right to Take Legal Action Against A GHP
Section 1862(b)(3)(A) of the Act provides that any claimant (including a beneficiary,
provider, physician, or supplier) has the right to take legal action against, and to collect
double damages from a GHP, that fails to pay primary benefits for services covered by
the GHP. Any claimant, also, has the right to take legal action against, and to collect
double damages from, a no-fault or liability insurer that fails to pay primary benefits for
services covered by the no-fault or liability insurer where required to do so under
§1862(b) of the Act.