Medicare Secondary Payer Manual (Pub. 100-05), Ch. 5 § 50.1.6
Error Resolution
50.1.6 - Error Resolution
(Rev. 11550; Issued: 08-12-22; Effective: 10-13-22; Implementation:10-13-22)
A/B MACs (Part B) and DME MACs are responsible for resolving error conditions
reflected as return codes. These return codes are identified in §50.1.3 above and in the
Medicare Secondary Payment Technical Manual. It is easier to resolve error
conditions by turning on the test switch provided in the software and printing the
displays.
After reviewing the displays, the A/B MACs (Part B) and DME MACs should forward
any unresolved error conditions and displays to the CMS MSP Coordinator in the
MAC's region. The A/B MAC (Part B) and DME MAC includes any additional
documentation that may assist in resolving the error.