Medicare Financial Management Manual (Pub. 100-06), Ch. 12 § 10
Instructions to Fiscal Intermediaries (FIs) for the Medicare Credit Balance Report
10 - Instructions to Fiscal Intermediaries (FIs) for the Medicare Credit Balance Report
(Rev. 99, Issued: 06-30-06; Effective/Implementation Dates: 10-02-06)
General
In accordance with section §1815(a) and §1833(e) of the Social Security Act (the Act), the Secretary is
authorized to request information from participating providers that is necessary to properly administer the
Medicare program. In addition, §1866(a) (1) (C) of the Act requires participating providers to furnish
information about payments made to them and to refund any monies incorrectly paid. In accordance with
these provisions, providers are to complete a Medicare Credit Balance Report (CMS-838) to ensure that
monies owed to Medicare are repaid in a timely manner.
Fiscal intermediaries (FIs) are responsible for monitoring and ensuring provider compliance with the credit
balance reporting process. This responsibility includes the following activities: ensure that providers submit
properly completed CMS-838 reports on time, claims adjustments to Medicare credit balances are properly
made, payments to providers are suspended for untimely submission of CMS-838 reports, demand letters are
appropriately issued to providers that have not repaid their Medicare credit balances, and outstanding
Medicare credit balances are included in Medicare financial reports.