State Operations Manual (Pub. 100-07), Ch. 2 § 2143
The Use of Video Cameras in Common Areas in ICF/IID
2143 - The Use of Video Cameras in Common Areas in ICF/IID
(Rev.91, Issued: 09-27-13, Effective: 09-27-13, Implementation: 09-27-13)
• Use of video cameras in ICFs/IID: To ensure that client’s rights are protected,
the use of video cameras in the ICF/IID must be reviewed, approved and
monitored by the Specially Constituted Committee (SCC) of the facility as
constituted per 42 CFR 483.440(f)(3)(i-iii).
• Informed Consent: If approved by the SCC, written informed consent must be
obtained from every affected client or designated guardian prior to the
implementation of video cameras. Video cameras may be used in common areas
within the ICF/IID facility.
• Prohibitions: Video cameras may never be used for any reason in areas where
there are the highest expectations of privacy such as bathrooms, areas for
private visitation or areas for private phone calls. Video cameras may not be
used as a substitute for or supplement to adequate staffing or supervision
protocols. The cost of the video cameras must be incurred by the facility and
not the clients.
The Condition of Participation §483.420 requires that the facility must ensure the rights of
all clients. Specifically, the facility must:
• ensure that clients are not subjected to physical, verbal, sexual or psychological
abuse or punishment -§483.420(a)(5);
• provide each client with the opportunity for personal privacy and ensure privacy during
treatment and care of personal needs -§483.420(a)(7); and
• ensure clients the opportunity to communicate, associate, and meet privately with
individuals of their choice -§483.420(a)(9).
The above referenced regulations do not unilaterally prohibit the use of video cameras within
the ICF/IID. There may be instances where the use of video cameras may be helpful in
ensuring that the clients are free from physical, verbal, sexual or psychological abuse,
mistreatment or punishment. However, great care must be exercised to prevent any unintended
violation of an individual’s rights and privacy when such equipment is used in the facility.
Consistent with the regulations which require that the ICF/IID provider protect the privacy and
rights of the clients in the facility, video cameras may only be used in the common areas or
shared spaces of the ICF/IID where clients have lower expectations of privacy and where, in
the normal course of their day, they may encounter visitors, staff, other clients, or medical
personnel. Conversely, video cameras may never be used in areas where the clients have the
highest expectations of privacy, such as client bathrooms, or areas where residents meet
privately with visitors or make personal phone calls.
To ensure that any use of video cameras complies with regulatory requirements that client
rights are fully protected, any use of video cameras in the ICF/IID must be approved by the
Specially Constituted Committee (SCC) of the facility as constituted per §483.440(f)(3).
Affected clients and their families or guardians must be informed of the SCC’s approval to
use video cameras in a specified area. Written informed consent must be obtained from
every client or designated guardian living in the physical unit prior to the implementation of
video cameras. If an ICF/IID consists of several physically separate living units, and the
clients (and guardians if applicable) of a single unit have consented to the implementation
of video cameras, it is not required that the clients residing in the other units (and their
guardians as applicable) provide informed consent, since they would be considered guests
when visiting this unit. However, the facility administration should still inform all clients
living on the grounds (and their guardians if applicable) that camera use is in place on this
specific unit.
To ensure the confidential use of the camera recordings, the facility must have policies
and procedures in place that:
a) limit who has access to video viewing or use of the videos;
b) ensure that all staff with video viewing access are properly trained in the facility
policies and the protection of client rights; and
c) ensure that adherence to the facility policies is monitored and that risks or
breeches of the facility policies are promptly addressed.
The ICF/IID may not utilize video cameras in lieu of adequate staffing or supervision
protocols. The use of video cameras must not replace or otherwise substitute for trained
and available direct care staff at a sufficient level to provide active treatment and ensure
client safety.
The ICF/IID must incur the entire cost of any video camera usage in the facility. Clients or
their families may not be charged.
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