State Operations Manual (Pub. 100-07), Ch. 2 § 2720
Completing the Survey Report
2720 - Completing the Survey Report
(Rev. 1, 05-21-04)
2720A - Traditional SRF
(Rev. 91, Issued: 09-27-13, Effective: 09-27-13, Implementation: 09-27-13)
The Medicare/Medicaid SRF is usually a booklet that serves as a “check list” during the
onsite survey to determine if the provider or supplier meets the applicable CoPs or
Conditions for Coverage. These SRFs contain all of the regulations that apply to a given
provider/supplier. During the survey, the provider/supplier’s conformance with every
regulation in the booklet is evaluated.
The SRF is still utilized in conducting surveys of most providers/suppliers, including
hospices, ASCs, ESRDs, CORFs, OPTs, RHCs, and others. The various editions of the
LSC are also in the SRF format. However, the traditional SRF is no longer in use on
health surveys of SNF/NFs, ICFs/IID, and HHAs. (See §2720.C. and D.) The SRF for
hospitals and swing-bed requirements (both CAH and hospital) are optional note-taking
tools that are used at the SA or individual surveyor’s discretion. It is expected that other
traditional SRFs will be phased out as survey protocols for other providers and suppliers
are developed.
While the SRF is still in use for most provider types, use of the Automated Survey
Processing Environment (ASPEN) obviates the need for recording deficiencies on the SRF
when entering findings into ASPEN through the use of laptop computers. ASPEN
automatically generates an official Statement of Deficiencies and Plan of Correction
(Form CMS-2567). However, the surveyor should continue to record any information on
the SRF that is not being collected on Form CMS-2567. This is especially important on
initial surveys and adverse actions. However, surveyors do not duplicate information that
is on Form CMS-2567. Instead, surveyors cross-refer to Form CMS-2567 at the
beginning of the SRF to indicate where any information that would be duplicative has
been collected.
Surveyors should continue to use the SRF as a checklist during surveys of those providers
for which the SRF is required. If using the SRF for notes, it constitutes pre-decisional
material and, like the worksheets, is not releasable under the Freedom of Information Act.
Surveyors must continue to complete the various worksheets provided for the survey. It is
still important to maintain accurate notes of observations to support SA findings.
Where ASPEN is not used, surveyors should continue to complete the SRF in its entirety.
Deficiencies and negative findings are to be explained via narrative or data under
“Remarks.” Surveyors must fully document cases where enforcement action (such as
termination) may ensue to substantiate the proposed action in the event of a hearing or
court review, and record the status of each item at the time of the survey in the “Yes-No”
or “Met-Not Met” columns, if applicable. Surveyors should use all available sources of
information that will assist them in completing the SRF. If a standard or other
requirement is not applicable, and therefore the “Yes-No” column is not checked, the
surveyors must give an explanation. Surveyors document key areas requiring judgment by
giving their reasoning, and carefully address all explanatory comments to the correct
computer tag number.
2720B - Specific Items to Consider When Completing SRF
(Rev. 1, 05-21-04)
When using a traditional “check-list style” SRF, surveyors should support all checks in
“Yes” boxes by such statements, charts, or findings as they consider appropriate (e.g., the
number and type of records examined [personnel, medical], the existence and addresses of
any multiple sites, special staffing information, hours of operation, the extent of
compliance with related requirements).
Include comments when:
•
The “Explanatory Statements” section on the SRF requires them;
•
The “Yes” or “Met” represents an apparent inconsistency with other findings. For
example, two or more Requirements or Standards are marked “No,” yet the
covering Standard or Condition is marked “Yes”;
•
A “No” has been changed to a “Yes.” (Have the change initialed and dated by the
individual who made the change); or
•
In your judgment, additional information is needed to reflect the degree of
compliance.
Support “Nos” or “Not Mets” by the following:
•
A full description of the deficiency;
•
Where appropriate, charts, diagrams, and other documentation to clarify the
description;
•
A statement regarding the degree of hazard to health and safety or the effect on the
quality of care, and how the deficiency relates to other factors and standards; or
•
If the deficiency is significant and the covering Standard or Condition is marked
“Yes,” the reasoning or judgment used in checking the “Yes.”
2720C - Completing ICF/IID Survey Report
(Rev. 91, Issued: 09-27-13, Effective: 09-27-13, Implementation: 09-27-13)
Form CMS-3070G-I (see Exhibit 80) is keyed to the CoPs for ICFs/IID in the Medicaid
program. Surveyors use the form in conjunction with the interpretive guidelines and
survey procedures for ICFs/IID (see Appendix J) to identify the regulatory requirements
and corresponding tag numbers on which to assess compliance. The cover sheet (Form
CMS-3070G) is the vehicle for direct data entry into OSCAR about pertinent facility,
individual, and survey-related data. The first page of Form CMS-3070H, a prototype
designed to be reproduced to as many pages as needed, is used to record and summarize
deficiency-related data on the Standards and CoPs. The last page of Form CMS-3070H
includes a certification statement for each member of the survey team to sign and date.
This statement attests that each CoP-related Standard has been reviewed, and unless
indicated on Form CMS-3070H, the facility is found to be in compliance. In accordance
with instructions in Appendix J, surveyors complete the optional individual observation
worksheet for use in conjunction with the survey.
2720D - Completing HHA and SNF/NF Survey Reports
(Rev. 1, 05-21-04)
The survey reports for HHAs, SNFs, and NFs are no longer the traditional “check-list
style” SRFs. Rather, the HHA, SNF, and NF survey reports consist of a variety of forms
and worksheets used to record information in accordance with outcome-oriented survey
protocols. Surveyors complete all required forms and worksheets as instructed in the
protocols.