State Operations Manual (Pub. 100-07), Ch. 3 § 3020
Additional SA Communications With Providers/Suppliers
3020 - Additional SA Communications With Providers/Suppliers
(Rev. 1, 05-21-04)
After the SA forwards the certification of noncompliance, it clears any further
communications to the provider/supplier with the RO. Unrecorded visits, surveys, or
correctional allegations that were not reported before final termination action could cause
embarrassment or even result in failure to sustain the termination action. Even after final
termination action, any additional contacts may be pertinent to proper handling of the
case. The SA notifies the RO of any such contacts.