State Operations Manual (Pub. 100-07), Ch. 4 § 4011
SA Planning Annual Workload
4011 - SA Planning Annual Workload
(Rev. 1, 05-21-04)
The need for professional skills and additional personnel can only be ascertained after the
workload is identified and a plan for accomplishing the work is outlined. Since the
survey and certification program requires that health facilities be surveyed according to
an established coverage level (with leeway permitted to spread the workload, and to
integrate it with other programs, where feasible), the SA should find it helpful to set goals
by numbers and categories of facilities. The activity plan should establish a program that
will permit survey and certification work to be done on an orderly basis throughout the
year with a workload distribution as even as possible. Additional workloads caused by
amendments to title XVIII or title XIX of the Act are to be treated as separate workload
items.
The SA checks the range of activities projected for the budget year to identify possible
questions relating to survey and certification requirements. If it appears questions would
arise, include sufficient details in the activity plan on activities to show justification for
survey and certification program support.
The “State Survey Agency Certification Workload Report,” Form CMS-434 (see
Exhibit 52), is the vehicle for identifying the number of facilities to be surveyed during
the year. It must be furnished by the SA as a supplement to the narrative activity plan in
order to permit evaluation of the plan in recognition of the quantity and types of work to
be accomplished.
In addition to the numbers of surveys entered on Form CMS-434, there is data available
on the number of instances of certification deficiencies that the SA has identified relative
to each of the Conditions of Participation (CoPs). The SA cites the data in the narrative
work plan, as appropriate, to show the SA’s need to engage consultants in particular
specialty areas or to explain why the SA requests the Secretary’s concurrence to give
selective emphasis to particular facets of program activity.