State Operations Manual (Pub. 100-07), Ch. 4 § 4116
SA Promotional and Public Informational Activities
4116 - SA Promotional and Public Informational Activities
(Rev. 1, 05-21-04)
Most of the promotional and public informational activities are carried out by CMS,
primarily through CO and ROs and, to a lesser extent, by intermediaries. However,
§§1819(g)(1)(B) and 1919(g)(1)(B) of the Act require each State to conduct periodic
educational programs for the staff and residents (and their representatives) of SNFs and
NFs in order to present current regulations, procedures, and policies. Persons having
general questions about Medicare and/or Medicaid are referred to the RO for information.
Certain professional relations activities on the part of the SA’s personnel are necessary
and proper for maintaining ongoing relationships in the health professions. Participation
by SA employees as speakers, panelists, or consultants at meetings of professional
organizations (hospital associations, medical societies) in the interest of furthering
compliance with Medicare and/or Medicaid standards and objectives would be proper
activities for survey and certification funding.