Non-Immediate Jeopardy - Medium Priority (for Nursing

5075.3 - Non-Immediate Jeopardy - Medium Priority (for Nursing Homes and Deemed and Non-Deemed Non-Long Term Care Providers/Suppliers) (Rev. 243; Issued: 06-12-26; Effective: 06-12-26; Implementation: 06-12-26) Nursing Homes: Complaints are assigned a “medium” priority if the alleged noncompliance with one or more requirements caused no actual physical and/or psychosocial harm but there is the potential for more than minimal harm to the resident(s) (Severity Level 2). Facility- reported incidents are assigned a “medium” priority if the alleged noncompliance with one or more requirements caused no actual physical and/or psychosocial harm but there is the potential for more than minimal harm to the resident(s) (Severity Level 2) and the facility has not provided an adequate response to the allegation or it is not known whether the facility provided an adequate response. Please see Section 5075.9 for maximum time frames related to Federal onsite investigation of complaints/incidents. NOTE: Please refer to Tag F610 in Appendix PP of the State Operations Manual for surveyor guidance related to facility responses to alleged violations, including facility investigation, resident protection, and corrective actions. Non-Long Term Care Providers/Suppliers Intakes are assigned this priority if the alleged noncompliance with one or more standards within a Condition of Participation, Condition for Coverage or Condition for Certification is limited in manner and degree and/or caused, or may cause, harm that is of limited consequence and does not impair the individual’s mental, physical and/or psychosocial status or function. In other words, the incident or complaint, if found to be true and uncorrected, would not result in a determination of substantial non-compliance, i.e., there would not be any condition-level deficiency. For non-deemed providers/suppliers, intakes assigned this priority are scheduled in accordance with section 5075.9 for investigation no later than when the next on-site survey occurs. For deemed providers/suppliers, the SA (or CMS location, if the CMS location handled the intake) advises the complainant that the allegation does not meet the criteria for a Federal investigation and refers the complainant to the applicable accrediting organization(s)(AOs) in accordance with the provisions of section 5100.2.