State Operations Manual (Pub. 100-07), Ch. 5 § 5078
Pre-Survey Activities
5078 – Pre-Survey Activities
(Rev. 120, Issued: 09-19-14, Effective: 09-19-14, Implementation: 09-19-14)
To assist in planning the complaint investigation, prior to going on-site the SA should
review the provider’s or supplier’s prior compliance record and, as applicable, quality
indicators, ESRD Outcome List and Data or supporting information received from other
programs, such as the Ombudsman program or Protection and Advocacy program. This
process may require additional contact with the complainant. More information on pre-
survey activities may be found in Section 5170 for ESRD facilities, Section 5300.1 for
long term care facilities, in the provider/supplier-specific SOM appendices and in
Appendix V concerning EMTALA of the SOM.)