Task 7: Exit Conference

5300.5 - Task 7: Exit Conference (Rev. 243; Issued: 06-12-26; Effective: 06-12-26; Implementation: 06-12-26) Conduct an Exit Conference related to a complaint survey in accordance with the process described in the Exit Conference section located in the Long-Term Care Survey Process (LTCSP) Procedure Guide (https://www.cms.gov/Medicare/Provider-Enrollment-and- Certification/GuidanceforLawsAndRegulations/Nursing-Homes.html). Do not inform the nursing facility of confidential information unless the individual who provided the information specifically authorizes you to do so. If a deficiency is not present now, but was present and has been corrected, notify the facility orally and in writing that there was noncompliance related to the complaint because deficiencies existed at the time that the complaint situation occurred. (See SOM Chapter 7, Survey and Enforcement Process for Skilled Nursing Facilities and Nursing Facilities, for specific information about citing past noncompliance.) If there was no noncompliance related to the complaint, notify the facility of this decision.