Investigating Allegations

5310.3 - Investigating Allegations (Rev. 18, Issued: 03-17-06; Effective/Implementation Dates: 03-17-06) If there is reason to believe, either through oral or written evidence, that an individual used by a facility to provide services to residents could have abused or neglected a resident or misappropriated a resident's property, the State must investigate the allegation. During the investigation, the SA should evaluate how the facility developed policies and procedures to prevent the abuse, and after the abuse occurred, how the facility took action to report and investigate the allegations while ensuring the safety of the residents.