Guidelines for Surveyors Conducting Investigations

5440.3 - Guidelines for Surveyors Conducting Investigations (Rev. 243; Issued: 06-12-26; Effective: 06-12-26; Implementation: 06-12-26) Attention to Procedures The purpose of conducting the investigation is to ascertain whether or not the hospital violated the EMTALA requirements. The survey must be in accordance with applicable survey procedures and policies. Review instructions in Appendix V, before beginning the investigation. The guidelines provide a detailed interpretation of the regulations. Involvement of Complainants Complainants, if known, receive a letter of acknowledgment from the SA or CMS location. Do not disclose the identity of complainants. When information obtained during the investigation appears to be in conflict with the information supplied by the complainant, consult with the complainant, if this can be done without disclosing the person’s identity.