State Operations Manual (Pub. 100-07), Ch. 6 § 6061
PT Referral
6061 – PT Referral
(Rev. 230; Issued: 07-11-25; Effective: 07-11-25; Implementation: 07-11-25)
If the SA identifies or suspects PT referral is occurring or has occurred, whether during
an onsite survey, complainant’s allegations, PT desk review, or other means, contact
CMS immediately. If CMS directs the SA to investigate the potential PT referral, collect
all information related to the PT referral including all records, interviews, and
observations. Send all PT referral documents for review to CMS immediately. CMS
will provide a recommendation for sanctions in accordance with Subpart R for all PT
referral cases. See section 6276.2 for enforcement and sanction information related to
PT referral.
Documentation forwarded to CMS should include, at a minimum:
• Form CMS-2567
• SOP for PT and the specific analyte, test, specialty, or subspecialty approved
at the time of the survey
• Survey notes and evidence
• PT submission forms
• Any written communication between lab personnel
• Instrument printouts
• Narrative from the surveyor
If it is determined that PT samples or PT results have been referred to another
laboratory, ‘PT Referral’ is cited. The SA prepares a Form CMS-2567 including
the deficiencies related to the PT referral at D2000 and D2013. (Per Mandatory
Citations).
Do not solicit an Allegation of Compliance from a laboratory when it has been
determined that the laboratory intentionally referred its PT samples to another laboratory
for analysis and submitted the other laboratory’s results as its own.
The regulations divide the PT referral sanctions into three categories based on the
severity and the extent of the referrals.
1. The first category is for the most egregious violations, encompassing cases of
repeat PT referral or cases where the laboratory reports another laboratory’s
test results as its own.
For example, a laboratory may have two distinct sites, Laboratory A and
Laboratory B, that operate under different CLIA numbers. Laboratory A has
received PT samples to be tested as part of its enrollment in PT as required by
the CLIA regulations. If Laboratory A were to refer PT samples to Laboratory
B, receive test results back at Laboratory A from Laboratory B prior to the
event cut-off date, and report to the PT program those results obtained from
Laboratory B, the scores for the PT event would not reflect the performance of
Laboratory A but the performance of Laboratory B. The PT scores would
actually be reflective of the accuracy and reliability at Laboratory B rather
than A, the purpose of the PT would be undermined.
2. The second category PT referral includes when a laboratory reports its own PT
sample results but obtains test results for PT samples from another laboratory
on or before the cut-off date.
For example, a laboratory refers PT samples to another laboratory that operates
under a different CLIA number before the PT event close date and, while the
laboratory reports its own results to the PT program, it receives results from the
second laboratory prior to the event close date. Such a referral situation allows
the referring laboratory an opportunity to confirm, check, or change its results
prior to reporting its results to the PT program.
3. The third category of PT referral can include when a laboratory reports its
own PT sample results but obtains test results for PT samples from another
laboratory after the cut-off date, or when a referring laboratory sends PT
samples for confirmatory, distributive, or reflex testing, even if they do not
receive test results from another laboratory prior to the event cut-off date and
reports their own results.
For example, a laboratory may place PT samples in an area where other patient
specimens are picked up by a courier to take to a reference laboratory. The
reference laboratory courier may take the PT samples along with the patients’
specimens. The laboratory personnel notice that the PT samples are missing
and contact the reference laboratory to inquire if they have received the PT
samples along with the patients’ specimens. The reference laboratory is
instructed to discard the PT samples and not test them since they were picked
up in error. In this case, the “referring” laboratory realized the error, contacted
the receiving laboratory, and did not receive results back for any of the PT
samples.
Inter-laboratory communication is also prohibited when laboratories perform tests on
proficiency testing samples by CLIA regulations at 42 CFR 493.801(b)(4) (D2012).
When a laboratory with multiple testing sites or separate locations participates in any
communications across sites/locations concerning PT sample results before the date by
which the laboratory must report PT results to the PT program, the laboratory is in
violation of the inter-laboratory communication prohibition and the SA should report
this to CMS. Additionally, if a laboratory is on the receiving end of a PT referral, they
should report it to CMS.
Laboratories experiencing poor performance for analytes using a PT program other than
the one that is designated for CLIA compliance purposes or for analytes, tests,
specialties, and subspecialties not listed in Subpart I should address the failures via their
own internal quality assurance protocol.
To avoid implications of PT referral, laboratories using previously tested PT samples
for competency assessment, training or other in-house purposes should wait until
after the PT event cut-off date for reporting results to the PT program.
If a laboratory chooses to use PT samples from a CMS-approved PT program for
the purpose of meeting the quality assessment requirements at 42 CFR
493.1236(c) and intentionally refers those samples to another laboratory, as stated
at 42 CFR 493.801(b)(4), it may have its certificate revoked as stated in 42 CFR
493.1840. This refers to ALL samples purchased from a PT program; samples for
tests listed in subpart I AND samples for tests not listed in subpart I that must be
checked for accuracy twice per year for quality assessment (QA) purposes.
Laboratories with Certificates of Waiver are not exempt from the ban against
referral of PT sample and other penalties required when PT referral has been
substantiated.