State Operations Manual (Pub. 100-07), Ch. 7 § 7213.6
Qualifications of an Independent Informal Dispute Resolution
7213.6 - Qualifications of an Independent Informal Dispute Resolution
Entity or Person(s)
(Rev. 244; Issued: 06-26-26; Effective: 06-26-26; Implementation: 06-26-26)
In order to be approved as an Independent IDR entity or person, whether it is a State
agency or an outside organization contracted by the State agency, the entity or person
must meet the following requirements:
Expertise and Training: The entity or person has an understanding of:
• Medicare and Medicaid program requirements including, but not limited to:
a) 42 CFR Part 483, Subpart B, and 42 CFR Part 488, Subparts A, E and F;
b) The State Operations Manual (SOM), including;
1) Chapter 7, Definitions and §§ 7212, 7213 and 7900;
2) The LTCSP Procedure Guide, Appendix PP, Appendix Q; and
• Applicable health care standards of practice, health care management, and/ or life
safety code knowledge and experience, relevant to the disputed issues.
Independence: The entity or person –
• Has no financial or other conflict of interest;
• May be a component of an umbrella State agency provided that the component is
organizationally separate from the State agency;
• May be an independent entity or person with an understanding of specific
Medicare and Medicaid program requirements selected by the State and approved
by CMS.
Examples of possible conflict of interest include, but are not limited to, individuals who:
a) Were employed by the State agency or the State ombudsman program within the
past year;
b) Have a family member who is either a resident or an employee of the facility
involved in the Independent IDR;
c) Is currently employed by the facility or organization involved in the Independent
IDR;
d) Have worked within the past year as an employee, consultant or volunteer for the
facility or a related corporation, involved in the Independent IDR;
e) Have ownership interest or currently serves or within the past year has served on
the Board of Directors or Governing Body of a facility or organization involved in
the Independent IDR; or
f) Have acted within the past year as legal counsel for or against the facility
involved in the Independent IDR.