Medicare Program Integrity Manual (Pub. 100-08), Ch. 10 § 10.3.1.1.9
13 and 14 (Contact Person and Penalties for Falsifying
10.3.1.1.9 – Sections 13 and 14 (Contact Person and Penalties for Falsifying
Information) - Form CMS-855A
(Rev. 11839; Issued: 02-09-23; Effective: 04-21-23; Implementation: 06-19-23)
A. Contact Person (Section 13)
(Regarding the Contact Person section of the Form CMS-855A, see section 10.6.9 of this
chapter. Except as otherwise stated, the PECOS policies in section 10.3 supersede those in
section 10.6.9.)
If this section is completely blank, the contractor need not develop for this information and can
simply contact an authorized or delegated official.
If neither box is checked but the contact person information is incomplete (e.g., no telephone
number listed), the contractor may either (1) develop for this information by telephone, e-mail,
the PCV, or fax, or (2) contact an authorized or delegated official.
There is no existing option on the Form CMS-855A to delete a contact person. The contractor
shall therefore accept a contact person’s end-date via telephone, e-mail, the PCV, fax, or mail
from the individual provider, an authorized/delegated official, or a current contact person on file.
The contractor shall document in PECOS who requested the termination, how the request
originated (e-mail, the PCV, phone, or fax), and when the request occurred. However, the
provider must still report all contact person additions via the Form CMS-855A.
B. Penalties for Falsifying Information (Section 14)
Please refer to the Penalties for Falsifying Information section of the Form CMS-855A for an
explanation of penalties for deliberately furnishing false information on this application to gain
or maintain Medicare enrollment.