Medicare Program Integrity Manual (Pub. 100-08), Ch. 12 § 12.6.1
CERT Appeal Results
12.6.1 – CERT Appeal Results
(Rev. 13678; Issued: 03-12-26; Effective: 04-13-26; Implementation: 04-13-26)
All CERT appeals must be expedited, and data must be corrected and finalized to ensure
its inclusion in the final national and contractor level calculations.
• To finalize an appeal, the MAC shall enter the “Date Appeal Process Finalized”.
The MAC shall enter the date for each level of appeal.
• The “Appeal Recalculated Allowed Amount” is not the paid amount. The “Appeal
Recalculated Allowed Amount” is the amount paid to the provider (or
beneficiary) plus any deductible applied to this claim plus the co-insurance
amount.
• If co-insurance or a deductible was applied to a claim resulting in no payment to
the provider, an entry of zero in the recalculated allowed amount results in
payment error equal to the deductible or co-insurance applied.
For example, if a $1,100 deductible is applied to a claim resulting in $0 claim paid
amount, the allowed amount of $1,100 should be entered as the recalculated allowed
amount. Payment errors are calculated by subtracting the recalculated amount from the
final allowed amount. If the claim paid amount of $0 was entered as the recalculated
amount a payment error of $1,100 would be calculated.
• The contractor shall access the C3HUB and correct any incorrect entries.