Medicare Program Integrity Manual (Pub. 100-08), Ch. 4 § 4.4.2
Corrective Action Plans
4.4.2 - Corrective Action Plans
(Rev. 11218; Issued: 01-27-2022; Effective: 02-28-2022; Implementation: 02-28-
2022)
In monitoring an HHA’s activities, a MAC may identify misuse of NOAs that warrants
immediate implementation of a Corrective Action Plan (CAP). The purpose of the CAP
is to ensure adherence to CMS regulations and that an HHA is implementing
processes/internal controls to improve billing practices.