Medicare Program Integrity Manual (Pub. 100-08), Ch. 5 § 5.4.3
Suspension of Face-to-Face Encounter and WOPD Requirements
5.4.3 – Suspension of Face-to-Face Encounter and WOPD Requirements
(Rev. 10190; Issued: 06-19-2020; Effective: 01-01-2020; Implementation: 07-01-
2020)
CMS may suspend the face-to-face encounter and WOPD requirements generally or for a
particular item or items at any time and without undertaking rulemaking, except those
items for which inclusion on the Required Face-to-Face Encounter and Written Order
Prior to Delivery List was statutorily imposed or codified in prior rule making, such as
power mobility devices. CMS will post notification of the suspension on the CMS
website. Upon direction from CMS, contractors shall post notification of the suspension
on their websites and may utilize other communication tools to alert suppliers of the
suspension.